Hilton Garden Inn Blacksburg University

Clean and quite

Non

Very welcoming

Location

Shower pressure not great, sink draining slowly and towels looked like they hadn’t been replaced.

The people were super friendly and great atmosphere.

The air conditioner was really loud and the conditioner had not been refilled it was empty.

오믈렛이 짜지도 싱겁지도 않은 간이 딱 맞아 너무 맛있었어요! 프렌치 토스트는 가격에 비해 내용물이 조금 빈약했어요!

모든 게 다 좋았어요! 청결상태 음식 직원의 친절함

I cannot say enough wonderful things about this hotel. Clean, secure and the staff was amazing.

Location

We stayed at the Hilton Garden Inn with about 30 family members when we were in town for our mother's funeral. We were there over the weekend and had a wonderful experience. Briana, Delaney, Kayla, Tiffany, and Rhiannon took such good care of us, and the facilities were perfect. There is a large outdoor area that was great for the kids to run around in, as well as a nice size pool. Everything was super clean, the afternoon cookies yummy, and we found the breakfast in the restaurant to be freshly made upon order and very reasonably priced. We give it 5 stars and would definitely recommend staying here. Another perk, it is decorated with VT memoribilia.

Clean and pleasant

The lotion and body wash were empty but they gave me some when I told them

Location is closest to New River Junction campground.

The location

They have a pool with ONE lounge chair. When asked them about it we were told 2 of them got broken and they ordered more which makes 3 lol all this money which was expensive and we couldn’t lounge by the pool. They also didn’t clean the room from Thursday to Sunday. We had to go out and ask for clean towels, our garbage was piled up , was very disappointing. The fridge wasn’t even cold, the conditioner was empty in the shower, I feel those things should be kept up to par for all the money on the room per night

Easy parking, clean rooms and helpful staff. We especially liked the morning and evening meal service. Afternoon cookies were yummy too!

It wasn’t really possible to walk to town, but because we were outside of downtown, we had a quiet stay.

생각보다 가성비가 너무 좋았고, 조식도 직접 만들어서 줘서 따뜻하고 좋았습니다. 블랙스버그의 VT방문에 이상적인 숙소입니다.

실내수영장이 다소 덥고 습한부분입니다.

The staff is always nice and the facility is always clean and high quality.

Sometimes I wish they had a breakfast bar included in the price. You can order your breakfast in the cafe downstairs and it's a similar price to eating breakfast at a local cafe. I think they have to do it this way because the numbers of clients go up and down depending on what's happening at the University. So it makes sense that they make breakfast to order.

Great location. Top tier hotel.

The beds and pillows were very comfy. I enjoyed the gym as well. The staff was courteous and we even got an early check in.

Clean, beds are so comfy, employees are nice and kind, understand. Hotel closed to VT so very convenient to visit our daughter.

We were on the first floor near the exit facing the picnic table outside. Coming out that door we see people drinking at the picnic table with loud music, loud voices during evening time around 5:00 pm til midnight. My kids also told me that those people were peeing by the fence which makes my kids uncomfortable and feeling unsafe they way their acting. Plus they speaking different language that my kids don't understand.

It was loud above us.

Staff were nice. Good location.

Housekeeping was supposed to clean the room every other day. They only came in once, replaced a towel, and did not make the bed or take out the trash. No free breakfast :( other hotels in the area at the same price point did have free breakfast. Disappointing for the amount of money I spent on the room.

Austin was absolutely amazing. He checked us in at 2am and was so cheerful and helpful. Please give him a raise because he deserves every cent.

The service was horrible They didn’t do the room and when I told him they promise to do better than next day It didn’t happen they just give a very, very bad service

Carrie at the front desk was very nice and helpful.

I stay here for work couple of times a month. Location is great. Got a great atmosphere. The personnel is great especially Vicky and Bri and we came forget Austin at the bar. The rooms are always clean. Got a real nice exercising room and a nice pool indoors of course if you like to walk, they’ve got Trail to walk. It’s just a super great place to stay. It has a great value also.

Welcome reception from Vicki and Bri Glad to be a Hilton Honors Member. The room is clean, stocked and convenient to our traveling pups.

Location,staff,room meals

Not a thing

Thank you

I liked the location. It was convenient for my travel plans.

I did not have any negative comments on this location.

The room was dirty. The floor wasn’t vacuumed. There were cobwebs and dust and trash in the corners. The bathtub had hair on the body wash pump. There was hair in the tub the room smelt like cigarette smoke.

The room was not clean. It was not up to standard of what I seen online.

Good location to our son and downtown Blacksburg.

The staff was excellent! They truly made me feel at home and valued.

The beds were hard!!

very nice and clean

we liked the bar and the rooms were comfortable

The food was disappointing. The food menu was disappointing. Precooked frozen sausage links were disgusting. Toast was dry without butter or jelly offered.

The breakfast team is excellent. Thanks go to Brandon, Britney. Lora, and Dezi!

Great exercise facility.

Everything was very very nice.

Nothing that I can think of that needs to change.

Our stay was only for one night but we would stay again if we were in the area! Great place. Bed was comfortable, Shower was amazing and they had the best shampoo, conditioner etc.

The pool was a little on the cold side and it would be nice to have breakfast included with our stay.

This was by far the worst experience I’ve had with Hilton. Arrived at our room approximately 10pm and there was no hot water. We had unpacked and completely naked and they offered no assistance except pack up and move. It’s the hot water heater not the room. Don’t recommend this hotel especially in the winter. Horrible experience!

Staff was AMAZING!

Hotel restaurant was closed on several nights

Came for grandson graduation and they had only one cook and 2 waitresses for a full dining room. Waited 20 min, then order was wrong. I went to cook and she told me they were doing the best they could and to go sit down! Unbelievable!

There was no hot water for shower or basin. Son's toilet wasn't flushing so they sent him a plunger to do it himself; said they didn't have staff to help! For $300 a night this is crappy service by any measure.

Had an amazing experience at the Blacksburg Hilton Garden Inn while there for a football game with family. Hotel was well prepared for the rush of a game weekend and is so close to campus and downtown it made getting around super easy. The staff was very friendly and helpful, including the manager, Robert, who made sure our stay was memorable. Room was clean and spotless and the made to order breakfast was delicious. Prices were reasonable, too. Highly recommend for those visiting the school.

Breakfast was not free - paid for $300 for a room!!! Terrible coffee downstairs Location? Close to VTech, but otherwise highway!

No sound insulation at all. Anytime somebody walked on the floor above, the ceiling made noise. The elevator was quite a distance away, but still I could hear it.

Mjög fínt

Well maintained HGI with helpful, friendly staff. Front desk check-in and check-out was flawless and efficient. Rooms are comfortable, standard HGI. Location is less than a ten minute walk from VA Tech and outskirts of downtown Blacksburg.

Rooms are very nice and clean!! Front desk employees were very pleasant and friendly. Would recommend again and again.

We had a great stay. The room was clean, the shower was amazing, and the staff were very accommodating. The location is perfect where it is close to campus but far enough back not to have any noise issues, and is also well-positioned with quick access to 460. We will most definitely be back!

Great room and great time with friends and family

great and convenient to VT

Quick easy check in. Clean room

Convenient, clean and quiet. Professional staff

Nice staff!!

Great location and friendly staff

Very nice to have refreshments in the lobby each evening. The fire pit was wonderful.

Excellent

The experience was average, but the charge was quite expensive.

Our stay was nice and the breakfast was amazing!

I wish I filtered the reviews by “most recent.” I am reading a number of concerns with the cleanliness of this hotel. I can confirm this room is incredibly dirty!!! I ran to Krogers behind the hotel to get some essential cleaning supplies to get me through the weekend. The floors must be broom swept only because they are sticky, dirty, and covered in hair. No one moves anything to actually clean, so you’ll notice the filth under the table and chairs in the pictures. There was trash behind the towels and a breathing apparatus piece that someone left behind. There is a sticky nasty area in front of the toilet that hadn’t been cleaned for quite some time. There were quite a few ants between the kitchen and the bathroom. Also, you have a “full kitchen” with a dishwasher, microwave, and a fridge, but nothing to cook on. If staying for several days, that could matter to someone else (like me) that prefers to not eat out every day. It was part of the reason for choosing the “suite.” I do not recommend this hotel and will not return.

It was Beautiful with a lot of amenities

I felt heard when I asked for special accommodations but wasn’t told that digital Hilton honor members can select their own room without checking in to the front desk . Why this was crucial is because their was a note stating if at all possible do not place anyone in & around my room due to my PTSD & hypersensitivity to noise. At the end of 1st night I had two rooms & across the hall from me taken which triggered my condition. I did let front desk know & that’s when I learned abt the “digital Hilton members” option. 2nd night was much better

This Hilton exceeded my previous experience with other Hilton. Love the firmness of the bed and excellent cleanliness of the rugs. The staffs are very friendly which made us felt very welcome. Will book again.

Had a great stay. Friendly staff, clean hotel. Recommend

Loved our stay here. Very clean and close to Campus. We plan on staying here again

Always a wonderful stay at the Hilton Garden Inn. From the staff to the cleanliness and comfort of the rooms, we are happy with everything. The only thing I don't appreciate is when the prices are doubled, tripled, quadrupled when there are football games or other events going on at VT. This hotel is not the only one doing the gouging though.

Cleanliness

Property and staff were as expected

Booking dot com overbooked the hotel. We (4 of us) arrived at the hotel around 7pm expecting a double queen room. We were put in a king room with a roll away bed. The property said there was nothing they could do because they were full. 3 of us had to sleep in a king and one on the mattress. Recommend booking directly through the property.

Clean, friendly and comfortable. There is a cute outdoor area that was nice. My only issue was the I had a luke warm shower, and that didn't last long before going cold.

Clean and great location!

Loved the cleanliness The front representative( during check in) needed a little more training on customer service

We have stayed here many times in the past and it’s always clean and the staff is always friendly. I appreciated being recognized on the second day as a diamond member. I want to acknowledge Jamie and Lora. She was excellent at the front desk and took care of a situation that I had in the room and Lora was excellent with taking care of the customers eating breakfast. Although I liked the other set up for breakfast better, I understand this was a corporate move, and the food was still good. Just not as good as what we had with variety before.

Everything was good. The internet was a little slow but overall good experience

Pleasant people, great service! Thank you!

Bathroom could have been cleaner

Nice to have on premises bar and restaraunt.

It’s a good one night stay, it isn’t even far from the interstate. The staff there was nice and helpful.

Nice hotel, clean room. Near the VT campus, made it a great location while looking at colleges. Staff was friendly. Lots of parking. Easy to find location. Rooms could use some updating/modernization. Would stay here again if visiting the area.

I enjoyed staying in this clean, attractive hotel with friendly staff. The coffee/tee maker in my room was malfunctioning and I couldn't use it to get tea. It was after hours so the complimentary set up at the entrance was gone. The desk clerk offered to get some for me from supplies downstairs. Check in and out was speedy. I would stay here again.

We liked the way it was decorated with potted plants and fresh flowers. Beautiful dining area. Really nice workout gym. The bed was so comfortable! And the room was super quiet

Good price and convenient location

Very friendly staff. The only thing was mild around the shower walls