The Ksar Djerba Charming Hotel & SPA

Clean place

Treat workers here

Tout

Ras

Hotel bardzo ładny i czysty . Personel przyjazny . 2 baseny , Spa . Jedzenie mogło by być lepsze Ale przy tak małej liczbie gości i tak było dużo fajnych potraw . Napewno wrócimy ❤️

J'ai passé une agréable séjour la nourriture était très bonne et variées l'hôtel et très propre les piscine sont très bien aussi et les chambre très spacieuse propre lave tt les jour et le personnel très gentil serviable a écoute très investi dans leur travaille et prèsent pour les clients j'ai apprécié mon séjour chez vous

Je dirait que j'ai tt apprécié de l'hôtel ormis les toboggan qui mérite d'être changé car bcp de fuite et un qui limite commence a lâché sinon tt était parfait terrain de tennis de balbiton petit gols et rénové aussi et parcour a ajouté je dirait

L’accueil est nul . L’agent responsable de l’hôtel a refuser de me donner les clés de ma chambre . C’était un vrai cauchemar..

Le personnel de l’accueil.

rien à dire c étais vraiment parfait

Animateur au top ( sauf un certain MOMO ) INTRUSIF DRAGUEUR VOLEUR ( EN DEHORS DE L ÉTABLISSEMENT) mention particulière pour le photographe moka qui es top ainsi que le dj zizou qui es indispensable a votre établissement Le grand serveur du café maure es excellent aussi

Menage bâclée. Équipement chambre médiocre Buffet tres médiocre, peu de choix et beaucoup de réchauffer le soir

الفندق نظيف

معاملة الإستقبال سيئة جدا تفتقر للباقة وكان على نقل الحقائب بمفردي التكييف مقفل رغم الحرارة العالية الإفطار ليس بالمستوى المطلوب لا انصح به

Minden

Puha matrac

La tranquillité

Plats non diversifié Propriété

Le personnel très agréable

Le repas en général pas à la hauteur

Camera grande e pulita, hotel molto bello , 2 piscine ottime, ccina buona , bel buffet,

Spiaggia..poco pulita..vi ho trovato vetro sotto ombrellone...sporca!!!⁰

Hôtel très propre, bien situé et excellent rapport qualité-prix. Le personnel à la réception est vraiment accueillant et professionnel. Je recommande sans hésiter !

Nice hotel with pleasant staff especially Miriam at reception

That you can’t buy drinks at the swimming pool bar, this can only be used if you take all inclusive options. The restaurant was so so

Le décor, la piscine et l'entrée principale.

Salle de bain pas aérée, équipements vieux et dégradés et serviettes de bain jaunes et craquent telle c'est vieux..

It was a good stay, tasty food, nice pool, correct clean rooms, friendly staff but poor animation, burkini allowed, medium beach.

Nothing

The air conditioning not working at all even though they say it work but it didn’t, the fridge was not working all everting disaster

Lovely

Bugs around outdoor pool

Food was ok, friendly staff, everything clean, beautiful garden

Sometimes was music too loud

Good place definitely recommended, staff was helpful and professional very good customer service only complaint is that housekeeping staff was very rude and disrespectful.

Location

The cleaning and some one damaged the paint of my car during the night in the parking

Unfortunately the hotel has many minuses, it is a poor 4 star place. Today a worm appeared in the food and that was too much to write a bad review. The vacation was not cheap and I did not expect that. I DO NOT RECOMMEND!!¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡

Very hard mattresses Towels taken in the morning then taken away to be washed and brought back in the afternoon. Knowing that it is quite hot over there, one cannot have a shower in between because the towels are being washed and dried. Cockroaches coming out of the kitchen in the restaurant crawling on the floor. However the room was cleaned appropriately. Very noisy in the evenings with music and animations so bring your ear plugs if you intend to go. Some of the staff were very unfriendly borderline rude (some were pleasant though). You have to pay extra to get a mini fridge in your room which is a given everywhere else, particularly in a place this hot. Very low quality food. And I can go on and on.

I don't know where to start.... Maybe the good part: - food is made fresh and are local dishes - restaurant / cleaning staff are very friendly and doing a good job - Location close to the beach That's it. Bad parts Staff - some staff will pick food infront of the guests and will cut in line - reception... lol, do not try to ask anything from them! They will say no and give no explanation. Just rude. - not a big fan of animation team but that is just personal preferrence. They were friendly otherwise - some employees seen smoking and trowing away cigs / napping on guest chairs Beach: - they have beach spot. Which is poorly kept. We had baby with us and there was a lot of glass and trash EVERYWHERE Hotel: - Pools are ok - But many benches are broken - Cigerattes EVERYWHERE and I mean it you can't look at the grass and not see cigarettes - our room was ok but leaky AC / and moldy walls Overall this hotel has a massiv management problem. No real direction for staff. They are friendly but most of them not trained to any standard of a four star hotel. I don't have super high expectations for every hotel. But this has been one of the worst. Like they are lying into your face and and are not ashamed by it.

Reception needs attention Restaurant is ok service in restaurant is awesome But reception has an attitude Overall rating 2 stars No lifts no fridge The only thing that gets this place 2 stars is the landscaping and food If it happens and you stuck in this place Don’t miss the massage session it’s worth every penny Ask manal she knows what she is doing

Problème de climatisation dans la 1er chambre il y’a une fuite d’eau qui s’écoule dans la chambre après changement de chambre dans la seconde chambre la Clim ne fonctionne pas du tout avec une forte chaleur une nuit insupportable

We had an except stay at the hotels The animation team yassin,siwar ,was fantastic Making each day more fun and memorable. Thank you for your energy, kindness, and efforts to entertain us. You truly made our vacation unforgettable!💓💓💓

We had an amazing experience at the hotel! The animation team did a wonderful job, bringing so much joy and excitement to our days. Thank you for your enthusiasm, friendliness, and dedication to keeping us entertained. You've truly made our vacation something to remember!

Swimming pool and restaurant

There is no beach in hotel

Nothing at all

A very Rude woman receptionist! There’s no enough of parking lot I had 2 rooms! Both of their bath 🛀 tubs leaked out of water… weak ac …

The open buffet offers a fantastic variety of delicious food. The staff is exceptionally helpful and welcoming, making the dining experience even more enjoyable.

The distance from the hotel to the beach is a bit long. It would be beneficial to provide staff assistance to help carry belongings for families to the hotel’s private beach.

That it wasn't so crowded

Some of the stuff were rude and some flirtatious

Breakfast quality

Nice leisure hotel well located close to the beach (5 minutes walk). Free sun beds and umbrellas available at the beach though not easy to find (the hotel has no direct exit to the beach). Very nice pools (2) and animation team Flexible with times: pool, checkout, …

Buffet has poor quality. No cold drinks. Always asking for spoons and glasses since they are not available. Very few people can speak English. Most of the guests are French. They never replied to my emails and messages previous to my arrival. Booking should urge them to do it. Poor gym at the Spa area Wifi is not fully reliable

Le personnel est adorable est très souriant mais malheureusement les équipements sont très anciens le porte serviette va bientôt tomber il tiens à peine avec deux vises , la nourriture zéro pointé , première fois à Djerba et je suis très déçu

The receptionist is excellent She was very nice and elegant And the cleanliness of the rooms for the age of the old building was good but there’s bad smell

It’s very old building Sewer smell stinks in my room And the staff don't respect the guests Buffet was poor and food quality was poor

Très bel hôtel, calme, propre, personnel accueillant, spa au top : on y retournera

Very nice hotel (moneywise), good food, beautiful pools, very clean...i was very suprised and i would rate it as 10/10 ! Sure will be back again.

None

Everything

Nothing

The room is not clean, poor food choices, old hotel need to make some maintenance.

The staff were nice, considerate and helpful. The breakfast was great. The hotel is clean.

No internet connection

Great views and services.

No Internet in rooms.

i did not lije anything about it

zero privacy

The swimming pool and the garden

Most of the stuff are a bit sad and not very welcoming

cleanliness, staff were amazing,food delicious and good variety. entertainment was good.

landscaping and maintenance of pools.very clean

Rien

the lobby!

No body was there to take our luggage to the room!

Cleanliness was great.

No food options out of Breakfast, Lunch or Dinner times (which are 2 hours), No room service and no food menus in the bars (because there is no restaurant except the main). No water bottles or mini bar in the room and since there is no room service so you need to go all the way to one of the bars whenever you get thirsty.

The waiters at the restaurant were very helpful.

The room looked like an old hospital room. The WiFi signal was on and off for the whole time. The air conditioning was almost dysfunctional. The food was basic- mostly white flour based-. The beach was within a 15 minutes walk. The receptionists were unwelcoming and, in particular, Maryam (nickname Mimi) was rude and disrespectful. There was no shuttle bus to take to the beach area.

Personal spricht zum Teil Deutsch. Danke Myriam. Sehr freundlich. Alle Zimmer klimatisiert. Tolle Poolanlage mit Sonne bis in die Abendstunden.

Bruit de climatisation insupportable

personnel très chaleureux, ambiance familial. je recommande.

Qualité prix

Hôtel horrible, pas digne de 4 etoiles , merite même pas 2 étoiles. Rien à voir avec les photos partagées sur les sites de réservation. Sale , pas de bagagiste , obligé de ramener mes valises à la chambre très loine, pas d'ascenseur , restaurant nul avec uniquement 2 choix de repas au lieu d'un buffet . Pates au thon et émincé de poulet c'est tout. Un seul type de dessert : gâteau congelé. Pas de bouteilles d'eau. Service nul. Pas de réfrigérateur aux chambres. Parking très désagréable et très vieux. Entrée depuis le bar, plein de non résidents bourrés. Bref j'ai passé une nuit et je me suis enfui. A éviter !!!!

Ein sehr schönes Hotel, mit tollem Personal und Service.

Les animations et animateurs très bien mais le reste du personnel reste très limite , pour un tout inclus sa ne vaut pas le cou , tout es couper à l eau pour les boissons et repas toujours répétitif , toboggan pour les enfant ouverrt à partir de 15h dommage et pareil pour le soir la fête et boisson tout fini a minuit sa fait tôt pour des vacances .

Bonjour Le personnelle de l'hôtel mon volé le portefeuille avec mes document (pièces d'itentitè Je suis très déçu, j'ai perdus mon vol d'avion j'ai plus mon titre de séjour ila était volé dans l'hôtel par le personnel de l'hotel

綺麗なホテルだった。英語も通じる。

En France, cet hôtel n’aurait aucune étoile. Pas de produits de toilette dans les salles de bain. Service minimum. Je n’y retournerais pas

Lovely pools surrounded by magestic palm trees Friendly and professional staff

Le spa est très rudimentaire, les employées sont très aimables et professionnelles, pas l’etat Du service

Nous avons été très mal reçu par la standardiste de l'hôtel. Il etait 21h10 quandnous sommes arrivés 2 adultes et 4 enfants et elle ne voulait pas nous donné â manger. Heureusement qu un des réceptionniste était plus gentil

Excellent choice if one wants to hang around the pool, hear constant music and participate in activities encouraged by the enthusiastic animitation staff . Good massages in the spa . Full board is recommended unless one rents a car and explores the local restaurants . Food is average ( the french Fries are sensational however). Forget the beach! A short walk but crowded and eroded. Property is spotless and has beautifully maintained grounds, especially the magnificent palm trees . Staff is very pleasant, friendly and helpful ( even during Ramadan) . Great price for what is offered!

We had a wonderful stay. The staff were helpful and great location. We had our own rental vehicle and toured the whole island easily.