Istanbul Marriott Hotel Pendik vs Similar Hotels

Rooms are generally spacious and comfortable with occasional upgrades and good amenities, but several guests reported A/C failures, temperature control/water issues and some mould or maintenance problems.

The air inside the room was hot and unpleasant, indicating poor ventilation and comfort.

Comfortable rooms and beds were appreciated.

Rooms are described as amazing and clean with excellent amenities.

Multiple reports of dirty carpet and curtains on arrival, mould in showers, blocked drains and inconsistent housekeeping; some guests did note clean rooms, so cleanliness is mixed but below expectations.

The bed was extremely uncomfortable and clearly dirty — the sheets looked unwashed, smelled bad, and hygiene was completely ignored.

Mixed sentiments were noted; clean but minor issues mentioned.

One guest noted issues with maintenance, particularly in the bathrooms.

Convenient for SAW airport and parking, but several guests noted the surrounding area as poor and that the location is less convenient without a car.

The location and view were praised in multiple reviews.

Good location near the airport, though some guests felt misled.

Guests appreciated the hotel's proximity to the airport and good access to main roads.

Staff often described as friendly and helpful (early check-in, complimentary breakfast, concierge/reception positives) but there are notable instances of unprofessional or unfriendly behaviour and slow restaurant service — overall generally good but inconsistent.

Staff were unhelpful, unresponsive, and showed zero concern for our complaints.

Mostly positive feedback, with some organization issues in transportation.

Many reviews praise the staff for being kind and helpful, providing an excellent service experience.

Breakfast is generally rated good/okay and spa/restaurant food described as reasonable; however, some guest complaints about restaurant speed, service and occasional low food quality.

Breakfast and dining options were positively highlighted, adding value to the experience.

Breakfast was nice, but limited options may affect dining experience.

The breakfast and overall food quality received positive mentions.

Spa, rooftop bar/terrace and parking receive strong praise (spa repeatedly called excellent); some issues noted with the club offering, but overall amenities are a clear strength.

Paid facilities like the pool and SPA were mentioned, though access issues were noted.

Good amenities were mentioned, but the restaurant terrace was closed.

The hotel features various amenities including a fitness center and spacious lobby.

Mixed perceptions on price-performance: some guests felt short of five-star expectations, while others appreciated upgrades, parking and included breakfast — overall slightly above average value.

Overall pricing concerns were raised, especially regarding the value relative to cleanliness.

General good value; some complaints about pricing and booking discrepancies.

Some guests felt the hotel could be pricey for what is offered.