Satrya Gatotkaca
Satrya Gatotkaca, Jalan Raya Tuban, Tuban, Kuta 80362, Bali, Indonesia- Monument
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Luxurious Spa Experience
Indulge in massages, body treatments, and facials at the full-service spa, ensuring complete relaxation.
Exciting Recreational Amenities
Enjoy the outdoor pool, fitness center, and available bicycles, providing endless entertainment options during your stay.
Culinary Delights and More
Savor Indonesian cuisine at Hula's Restaurant, opt for room service, or unwind with a drink at the bar/lounge. Plus, complimentary newspapers, dry cleaning services, and valet parking add convenience.
To experience the epitome of luxury and relaxation, book your stay at Famous Hotel Kuta now!
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Queen Bed
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Deep soaking bathtub and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
1 King Bed
388-sq-foot room with pool views
Layout - Bedroom
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Deep soaking bathtub and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Lever door handles
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Pool View
In-room amenities
1 Double Bed OR 2 Twin Beds
237-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Deep soaking bathtub and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 m2
City View
In-room amenities
1 Double Bed OR 2 Twin Beds
301-sq-foot room with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Deep soaking bathtub and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
28 m2
Pool View
In-room amenities
1 Double Bed OR 2 Twin Beds
279-sq-foot room with pool views
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Deep soaking bathtub and separate shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
26 m2
Pool View
In-room amenities
Pets not allowed
Professional property host/manager
No cribs (infant beds) available
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
For $35 it was a good room. The staff was amazing. The massage and body scrub by “grandma” was fantastic🔥 it was so good I scheduled another session for my last day. All the staff was nice and helpful. The Food was great.
We recently booked a room at the Famous Hotel and we were very disappointed. On first appearance the internal lobby and staircase looks great and they have made it look good in photos. In reality it’s very dated and falling apart. Our room was shocking - dirty bathroom, stains on the bedroom floor, water leaking in the fridge. There was no spare toilet paper in the bathroom and the toilet was hissing the whole time. No bin liners in the bin. We ate at the pool bar and while the service was good the food was terrible. We ordered a chicken burger and it was a mashed up mushy patty of mystery meat. We didn’t eat it. Our fries were soggy and just over all unpleasant. The mosque is very close to this hotel and very very loud multiple times throughout the day. This hotel would be good for a back packing experience but I would not recommend it at all to families.
The buffet breakfast needs better management... It is not good enough to have half the buffet items used and not replaced. All that was left was rice and tofu. Fish none, no vegetables, chicken... only scraps left, many staff doing nothing, coffee pot empty, 10 mins to get refill. Who ever is in charge of breakfast needs another job, because he or she is no good at this one!
Such a nice place, good lacation from airport All the staff is friendly especially fornt office desk staff i wayan is very helpful Thanks guyss
It’s so nice being here Wifa is great man darma‘iva‘ayu are very helping good food good room,I will be back next time,I respecter guest here second time and pick up air port very smooth
Really nice room and really good breakfast and food friendly staff and also good service pick and drop to airport and Spicaly Mr Nagura and Mr Wifa is really nice cooperative
Very comfortable and very near with airport, beach, and also shopping center All the staff was very kind and helpful, breakfast with asian selection was perfect.
The place is nice, and the room, except for the air conditioner, is leaking. The floor is flooding, causing my clothes from my luggage to get wet.
The staff are all so kind and helpful, they always made sure me and my friend had everything we needed, rooms are clean bathrooms are good, it’s quiet and good location :)
Excellent Room is very nice,clean,and staff is very helpful. 𝕎𝕒𝕨𝕒𝕟 duty did excellent with his hospitality making me feel welcome.we would definitely return. keep up and great thanks Very much for help we stay in famous hotel Kuta manager 𝕎𝕒𝕨𝕒𝕟
I had a wonderful experience at Famous Hotel Kuta. The room was clean and comfortable, the staff were friendly and helpful, and the location was very convenient. I highly recommend Famous Hotel Kuta for anyone looking for a relaxing and comfortable stay with top-notch service. Wawan Duty Manager did excellently with his hospitality making me feel welcome. Would definitely return!
Room is very nice, clean..and staff is very helpfull. Cozy atmosphere..fast check in by the RDM and all requested has been accomodated very well ..................... Keep it up and great Definitely will be back again. Thank you very much
Nobody really spoke much English. Bar was not stocked. Rooms very small. Our fridge wasn’t working. Pool was nice and cold but could be cleaner.
This hotel was very dirty, has a bug infestation they do not care to fix. Their air conditionings and ceilings contain mold they claim to be unaware off and do not provide a care to fix or get seen to. This hotel is not the spot to stay
Ad looks beautiful, arrival - no one helped with bags, we got two adjoining rooms, both were dirty - mold in shower walls, stains on floors and water marks/dirt around sinks. One toilet was broken, shower water leaked out into main room. Beds were hard as stone, pillows as well. Pool smelled like sewer, included breakfast was not good - egg station was okay. We were only there for a few hours as we had a late flight in and were moving to a new location in the AM - thankfully.
The place is generally okay.
The property is fairly good.
The property is good.
I used this room as a transit room as I had an 11.30pm flight. I arrived early and staff at reception were very friendly and polite. They were able to get me into a room quicly so I wasn't left sitting around in the lobby. Check out was also smooth, staff were very polite.and ensured I had a ride to the airport.
This place is old, smelly, and dirty. I woke up with a rash on my face from sleeping on the pillow. The walls are incredibly thin, I heard someone’s alarm go off at 3am and felt like I was in the room as the alarm. Only stayed here bc it was close to the airport and I landed too late to get to my other accommodation in northern Bali. Have tried the Hilton and the Novotel by the airport in the past but they were both booked. Not recommending this place to anyone!
Pictures for Junior suite misleading. Very small and not a suite. AC very poor and room hotter than pool area.
The hotel accommodation was average . Need new towels very old and worn gray colour .no fridge ,Staff were great meal was very nice .Not much around in the area .Walked for ages to find shops gave up .
Stayed one night for an early flight. Super close to the airport and they organized taxi for early pickup. Would stay here again if I needed proximity to the airport.
Cordial Staff. Need more Vegetarian Food. Small eats munchies would be welcome to accompany drinks and beer. Linen should be fully washed and clean .
The staff are amazing. Nothing was any problem. Took me to atm machine, to nearest mall, quite a walk away, off to buy another suitcase and drop off to airport (only 10 mins away)courtesy car. Twin, king single very comfy beds and good size room, with full breakfast, including Indonesian selection. Very reasonably priced. Plan to go back there next year
Very dilapidated hotel that was once grand. Great staff, rooms large but dingy. Pool not bad. Food terrible.
Staff is very helpful.. we had different room booked but that room was in dark area they changed immediately.. food was amazing too but unfortunately not much option for vegetarian people .. if u need anything just talk to Vishnu.. we asked him to stay back later check out time he gave us extra 4-5 hours without extra charge .. nice view friendly staff what else u need ..
Staff are accomodating. And they assist in calling for tansporation
This would be good as an over nighter near the airport
We stayed here after we got stuck in Bali for a few nights due to Corona after we found out a few others in the same situation were here. It's a nice enough place for a few nights though it has the feeling of somewhere that used to be a lot nicer than it currently is. Rooftop bar isn't open anymore, bath in the room is a bit dated etc. Pool is nice and big and the grounds big enough to walk around a little during lockdown. Rooms are a good size and the balcony is really nice. Good for the airport and they offer a free car over. Breakfast is really poor and I really wouldn't have paid if it wasn't for the fact it was Nyepi so we couldn't go out. Evening menu was also pretty strange so we just bought noodles for the room. Whole place is a little dated and needs a refurb and refresh. Location is good for the airport but there isn't much else around here. WIFI was also really bad and AC was pretty average.
The hotel looks like a 5 star, very big, many rooms, big pool, big restaurant and also free parking. very close to everything, close to denpasar airport. Peculiar thing about the hotel is almost all windows of the rooms faced inside the hotel. You can see all other windows of other rooms from your room. Some room's windows faced the restaurant. So that was weird. We took a superior room, but it only cost us 20 usd per night from agoda with free breakfast. which was super cheap for a hotel like this. Breakfast was buffet. With many options. Not all menus were good but they had live egg station. staff behavior was good, only problem we faced was that the ac didnt work well. It took almost half an hour for the room to become a little bit cool. But still it wasnt enough. There was a sound coming from the electrical switch box but it was not much bothering. The furnitures were bit old but usable. Other than that the room was great. They had a big tub even in this room. Provided all toiletries. they also provided mineral water bottle. Room was full of light. Other that the ac problem we really enjoyed the room and overall the hotel is very beautiful and phtogenic. I would reccommend this hotel to all.
I just spent 2 nights here in January 2020 via Agoda in different rooms. the deluxe twin bed and deluxe queen bed. I really like the friendliness of the staff. I could give them 10 stars out of 5, hehe. Overall cleanliness is great too. But the road in front of the hotel gets stuck sometimes. It is great that this hotel has a comfortable guest swimming pool in the middle and even has a bar on it. But I didn't try that because I have a very tight itinerary back then. But I personally think being friendly is not enough for a 4-star hotel. The bathroom was great and has a bathtub in it. but I got one without the curtain. The staff should check this before I checked in. I also got a room without glasses inside the bathroom for gargle. I personally think that the switch to turn on/off the main lamps is quite hidden below the desk. need time to figure it out, hehe. And i think one more trash can inside the main room is useful. Because we don't have to go to the bathroom to put our trash, do we? It was good overall but could have been better
We landed in Denpasar last night. Only got to the hotel after 1am, so were exhausted after being in transit for a full day. The check in process was seamless and the reception guy super helpful. We brought the wrong adaptor with us so he loaned us his, which was very sweet. The amenities are fine for an overnight. The Airbnb price was really cheap. As mentioned, the bed and pillow felt like heaven to sleep on. The pool area and sunken pool are very relaxing and relaxing.
Transittting.
Pretty decent hotel. All is taken care of and no real issues what so ever. Decent price/quality. In our room 399 we often had no warm water or very low water pressure, the cleaning was okay, old dust on some places, but overal fine. The bed was pretty hard and so were the cushions. The big window is not to outside, while we thought we had city view. Our view is to other rooms and a big hall for restaurant, so the blinds stay closed all the time. The plus side is very dark in the morning, cause of no direct sunlight. We do miss enough hooks, planchet in shower, a handshower, tv channels none for tourist; only Indonesian and airco is decent but really can be better. Cold enough after few hours. Service is good, they are quick in there respons. We booked the hotel, over other ones, because of gym and pool. Pool however was closed cause of maintenance and while open is was rather dirty. fitness was so so since most of it was broken or badly designed and therefor unpleasant to use. If we knew we would Not pick the hotel, we loved to swim daily, now we could not. Should you go here? Maybe, not bad for the price so you’re not going wrong, but plenty of alternatives. Forgot to make pictures.
Great service and excellent value and an authentic feel.
Booked via Airbnb to host friends coming from Dubai. Assumed that the airbnb is handled by hotel sales team, but unfortunately being slow in response. Right after booked the room, i asked about the smoking policy and balcony availability, and no respond until 2 days before check in. Room has been fully paid but found out that the room has no balcony If i know from the beginning, i will revised the booking right away to have the room with balcony, or might even cancel the booking and look for others. After knowing that, called the hotel to reconfirm and inquired for an upgrade to have the room with balcony, the staff said just come on arrival date and we will do the upgrade upon check in, we still have plenty of room with balcony. Unfortunately when check in, around 3pm, all room with balcony have sold out, and only available the next day. Quite dissapointing But the hotel is okay, old building but still clean, overall, could be better
The area was good. Service was good, they gave upgrade room for me and my parents . excellent . Breakfast could be better
Checkout 12 which is very convenient. Night stay was only $30 NZD. Pool great and so was staff who is from Gili islands and had stories to share - great company. Bintang $4 NZD. Had gym which was good and had aircon. Next to military base. There is some sort of prayer over a loud speaker at night and very early in the morning. Once the morning one is completed, you are greeted with rosters. And that is after the pool parties. I was so tired I slept through most of it. Shower was great although there was no curtain, and toilet fully flushed on a single flush. Checkout took about 15 minutes which they were checking the room. They wanted cash for beers at the pool and not wanted my credit card. Fortunately there is an ATM a short walk from the hotel that took my credit card and provided cash. The hotel offered a ride to the airport for 50,000 rupiah ($5 NZD) which was great.
Beautiful lobby and great breakfast buffet. The bellman who picked us up from the airport was so kind and helpful. Our room wasnt so clean though. My bed sheets were dirty and the bath towels are old. The shower doesn’t have a holder to put your body wash, shampoo, etc... We only stayed for one night so I didnt complain. all of the staff are great here though.
Staff very friendly and helpful. Not much but electricity needs some maintenance
You walk in from the humble dwellings along Jl. Kediri and say "WOW!" Then you are welcomed by one, two, three or even four friendly receptionists who bend over backwards to help you. You take a peek out to the amazing pool area. You can do laps whilst the children play in their own adjoining crystal clear and clean pool and, as I realised later, must have the latest filtration system nil of chlorine. You are taken to your room. If you've booked the Suite go straight to 4 stars. If you've booked Superior you get what you paid for. The windows do not open, so to get fresh air you need to go outside to the beautiful pool area. Now, if you love super loud Western Style Music all day you'll give 31/2 stars, but if you want to enjoy serenity you wont. I did end up using earphones to iPhone which helped a little. Cleanliness? Yes, good. But something I have found throughout Bali, even in the 6 star hotels, is that the shower's grouting doesn't get cleaned. It's black when it should be white. To me - a big black mark! Breakfast? I have enjoyed better breakfasts in similar graded hotels around Bali, but its biggest minus was that the supposedly hot food was not hot. Too much food in the bain-marie's pots. Then I drank watered down juices, and found few varieties of fruits. Best part was the instant cooked egg breakfast. Improvement will lift it to 4 stars. A short drive from the airport and a good walk from the beach the hotel is away from the busiest tourist sections, making it quieter with none or little hassling. The street shops and cafes vary (basically) from Indonesian to Chinese and Japanese. Now where I would give it an extra star is atmosphere. I could not understand why such a grand hotel mainly caters for transit clientele. During the day the pool area is empty, the restaurant is empty, the Spa Centre is empty, the Fitness Centre is empty - there is no atmosphere and not enough for the staff to do. Because of the latter I would recommend to friends as a Transit Hotel and be apprehensive about long stays.
I was sleeping and woke up to bed bugs on the bed in my hotel room. The management lied and said it was their first time to encounter such problem when someone had already written a review about having bed bugs in their room as well. Did not offer a refund but rather a massage ind return for bed bug bites. I declined. This is by far the WORST hotel I've ever been to. Don't book here.
Simply everything, the staff is super helpful and scrupulous, the reception is really well organized. The hotel itself is really gorgeous, with all the rooms arranged around a very big and particularly designed pool. The room itself was enormous with a great bathroom( glass shower box and big tub) , and a nice balcony over the pool, obliviously everything perfectly clean. Bed was big and comfy, there was space to spare for everything and also a nice tea forniture. The breakfast had been also very good and tasty with a big and various buffet. Really we were amazed by the quality of the room and the hotel itself, and the price had been cheap too! The only bad thing I can think of had been the absence of hot water in our room, it wasn’t cold, just warm, but after a flight a good hot shower would have helped; I think it was just a problem of our room though.
The pool is an amazing oasis; perfect relaxation place. Rooms need an upgrade on their furniture, although for the price it was good. A/C is not as cold as it should be. Breakfast is ok. Service is excellent. Very nice people and willing to assist you. Thank you! I had an incredible experience in Bali.
I get annoyed to see the little notices in hotels stating they care about the environment and the amount of detergents used daily. What a joke .. its to save them $$. If they cared about the environment they would have water filling stations and bulk dispensers in rooms and quit the use of single use plastic items.
Nice hotel- just stayed overnight in transit. Airport pickup was easy
Nice hotel, very clean. Ok as transition place to stay.
Stayed for one night at Permata Kuta Hotel for escaping the weekend while enjoyed our honeymoon (they served us honeymoon setup and honeymoon cake for free) The location is at Tuban, it is good because near by the airport, the cinema XXI and the mall (Park 23 Mall). The hotel is average and must be more well maintainance. The breakfast have many variant but mostly Indonesian Food, the taste is good. The staff are friendly. Overall, the room and facilities are value for money.
Good Hotel at Bali Beach. Good WiFi at Permata Kuta Hotel Swimming pool very good and situation at hotel good. 1 day at here. With my Big Family. Happy Holiday. AC ok. WiFi ok. Anything avalaible. Mall park 23 between hotel Permata location.
We stayed here for 1 day during our entire trip and the hotel and staff is very good. Due to some problem with the MakeMyTrip, the hotel didn’t got the confirmation of my room still they allowed us to stayed in the hotel by just checking our voucher. Specially the staff named Mr. Muliawan helped us in very friendly way and gave us the room on time. The hotel rooms are very good , clean and spacious. The hotel very near to Airport and also is at nice location just 10 mins drive to Kuta Beach. Many eating options near to hotel. The rooms are clean, the pool is big and nice, good parking space and good room service staff who are always ready to help you whatever time it is. You will get the scooter to drive from hotel security person at very good price. They also provide Airport pickup and drop facility at very nominal cost. Definitely stay in it. Purely Value for money.
I’ve booked 3rooms for 2nights and we spend well in the hotel. Hotel was beautiful and the pool is nice as well. Breakfast was nice but need to refill it even it is 10am. Will definitely back for our next visit to Bali. Good job Permata Kuta Hotel!
Everything is great. Supef friendly staff and room very clean
Booked one night stay at this hotel by travel app. Free one way shuttle from airport, this hotel located about 10mins from airport and just approx 5mins walk to Park 23 Mall, not forget to inform you all it also 10mins drive to the famous Joger Pabrik Kata Kata, safe to say this hotel has strategic location. Got free upgrade to deluxe room, comfort room with balcony headed to pool. This hotel has good design, drink bar with pool located in the side of pool. You can also rent bicycle for 20rb/hours to get around the city
The pick up at the airport was a great deal. The nice driver was waiting for a couple of hours due to long queue and slow service at Immigration (as it happens always in Bali airport as they said). One of the front desk guy is nice and can communicate in English, while the others are nosy and loud as they are speaking in their language. The hotel recreational facility like pool table is not free, you have to pay per hour if you wanna play billiard. The room is spacious but the bathroom is not clean, there were stains on the floor and bathroom door wood frame had fluid oozing due to a rotten wood. A millipede was crawling up my husband's leg. And hotel's buffet breakfast really sucks.
:) welcoming spot for a family, lovely pool area, clean spacious rooms
its just a normal stay. nothing so much amase.
Nice place to stay ,comfortable ,good staff ,only thing water heater temp abit too hot in the night
You get what you pay for.. So it’s budget accommodation close to the airport so you can’t fault that however we found the check in process wasn’t smooth even though I had messaged the hotel earlier in the week saying we would be arriving earlier and leaving the same day. They offer a transit room cheaper but we paid for an overnight stay in a deluxe room. We had a reply from the hotel saying that would be fine and to confirm the shuttle needed for the airport so we assumed it would be ok. When we arrived at the hotel the room wasn’t ready and she told me checkin wouldn’t be until later. They made us wait in lobby for 30 minutes. The room was pretty basic and the bathroom wasn’t overly clean. We also had lunch at the restaurant and waited a long time for our food considering we were the only ones there and not once were we asked if we wanted another drink. The staff were busy setting up for evening buffet. We wouldn’t stay here again but hey, You get what you pay for!
I once again had a great visit. I found the staff to be very warm and friendly. I had just come through again after quite a taxing trip and was very tired and everyone was very helpful and kind. Thanks so much!
Hotel airport was more than an hour late we were very exhausted and tired. Was very disappointed however the staff were very apologetic. Was a pleasant stay.
Very nice hotel, beautiful pool area.
For the price it is what it is. Nice pool and restaurant.
Close to establishments that travelers need: supermarket, restaurants, banks, etc
My last night in Bali so was a luxurious hotel close to the airport!
I can’t complain of my stay at all, I was listed for my free breakfast like I was supposed to be and no issues with my booking. I was picked up from the airport on time, as the email had stated to call ahead of time for pickup, so I called the day before arriving with my flight information. The room was great for the price, the pool and bar area is absolutely beautiful. My experience was very good.
This time we were just passing through on th eway to Timor Island but as always we were well taken care of and were able to get some good rest between flights.
This was a great place to stay during our trip. The staff was very pleasant and accommodating.
The staff is very professional and nice. Overall, my stay was average
Friendly staff although few issues with the room in terms or broken locks and they play music quite loud in the morning so no chance of resting off jet lag. Very clean and staff attentive. Great customer service. Overall happy with our stay, have recommended it and would come back to this hotel.
My wife stayed here 3 months ago & it was just OK. Our stay last week she was pleased that issues she had had been taken on board & management were making progress getting things fixed up. The previous operators hadn't done much in the way of maintenance. We would stay there again. Close enough to most things, but far enough away to be quiet. Best thing about the hotel was the staff. Always willing to help & nothing was too much trouble.
Great staff and location Near 24 hour mini mart Close to the beach and temple
Stayed here before & will stay again
It was a great budget hotel still under renovations but is moving up very quickly. Cannot speak higher of the staff, so accommodating. Out of the hustle and bustle of Kuta with plenty to see around the hotel block as well. Jewels Spa and Salon in the hotel was amazing and best price
It's a super cheap hotel so you don't expect much. A clean bed and clean toilet helps. The toilet was really disgusting with what looked like blood around the seat so I needed to call someone in just as we got in to come clean it - The poor guys spent 10 minutes scrubbing it... Large black hairs in the bed - Overall, kinda creepy. The manager was nice, but admitted that the hotel has issues. Again, the staff were really nice and I hope they fix these basic things.
Nothing to shout about here. We only stayed one night when we first arrived in Bali but the jet lag meant we slept until 1pm and missed check-out, but the staff didn't mind at all. Bed linen was dirty but they changed it, and bathroom was tired. But it was only one night so it was fine.
Room was dusty, very old and dirty in the bathroom. Sheets needs freshen up, need newer towels. I asked staff to clean up the room when I arrived but didn't do good job. Very disappointed. I'll be back again in September, hopefully will take this feed back and improve.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.23/10The room was dirty with a leaking air conditioner and overall poor maintenance.
Service
9.7/10Staff were friendly and helpful, providing good service during the stay.
Location
9.24/10The hotel is conveniently located near the airport and beach.
Room Quality
6.19/10Room was nice but had issues like a leaking air conditioner.
Amenities
8.72/10Facilities available but could use more variety and better management.
Value for Money
7.68/10Based on the overall experience, value is mediocre due to cleanliness issues.
Food and Beverage
5.23/10Breakfast buffet was poorly managed with limited options.
Overall Experience
8.8/10Overall a mixed experience with good service but significant issues regarding cleanliness.