Best Western PLUS Mirage Hotel and Resort vs Similar Hotels

Some rooms were described as needing maintenance, with issues like soft beds and broken furniture.

Rooms had comfort but issues with noise and smells.

Rooms were described as spacious but some reviews noted old furnishings.

Rooms were modern and clean, but a few reports of needing better mattresses.

Several reviewers mentioned issues with cleanliness, including dirty conditions.

Several guests noted issues with cleanliness and uncleaned rooms.

Several reviews highlighted dirty and unkempt rooms, leading to a lower score.

Some reviews mention cleanliness positively, but noise from maintenance seemed to disrupt the experience.

Guests praised the hotel’s location as perfect for their needs.

Location was highlighted as convenient and good.

Proximity to downtown and grocery stores was frequently mentioned positively.

Convenient location noted by guests, with easy access to nearby amenities.

The staff was consistently praised for being friendly, professional, and accommodating.

Staff received high praise for being friendly and helpful.

Most reviews praised the politeness and helpfulness of the staff.

Multiple reviews highlight exceptional service from staff, especially in accommodating guests.

Breakfast received positive remarks, although restaurant service was noted as slow.

Breakfast received positive feedback though some wished for better options.

Food quality received criticism, especially concerning breakfast.

Breakfast received positive remarks, adding value to the stay.

Amenities such as breakfast were highlighted positively, with some concerns about the pool and bathroom facilities.

Amenities like breakfast were noted positively, though some mentioned a lack of options.

Good amenities noted, but a couple of reviews mentioned issues with smoking areas.

Good breakfast and general amenities noted, though some facilities like the hot tub were unavailable.

Guests felt they received good value considering the location and service.

Value perception varied; some found it pricey for the quality.

Reviews state that the price felt a bit high for the quality, but some still found it decent.

Fair pricing for the quality offered, though a mention of high deposits might affect perception.