Splash Beach Resort, Mai Khao, Phuket

We booked for 10 nights with lots of expectations with this resort. But we experienced Worst trip ever, zero communication skills, huge language barrier, lack of support from staff, non friendly, no entertainment staff to keep guests engaged and involved, spending days felt like an effort, loneliness, left out, wifi is not available in whole resort. Never returning back ever again, not recommended to any one🙏😊🙏

Good location for airport. Well worn by beach pool, broken floor with pealing varnish. Room was dated and could have been cleaner. Shower flooded the place. Hotel divided into blocks, food mass produced. 100 % not a five star!!

The overall service at Splash Resort was extremely poor. The reception staff were slow, unresponsive, and disorganized, making even simple requests frustrating. The shuttle service was unreliable—despite repeatedly being told it would be sent, it simply never arrived. Communication felt empty and untrustworthy. The resort itself feels old and poorly maintained, with many facilities outdated or broken. On top of that, guests are required to pay a cash-only deposit of 1,000 THB per person, which is unreasonable and inconvenient, especially for international travelers. This policy was neither guest-friendly nor clearly justified. The location of the resort is convenient, and the water park is enjoyable, especially for families with children. The bedding was also comfortable and clean, which we appreciated. However, despite these positivies, our overall experience was severely impacted by serious service and communication failures. We booked 2 bedroom penthouse Suite with Private Pool for two nights, paying approximately KRW *** M in total. At check-in, we were handed a letter informing us that due to scheduled water tank maintenance, there would be no hot water until 5 am next morning, and construction noise until 10 pm. This was the first time we were informed, despite the hotel clearly knowing about the planned maintenance in advance. There was no prior notice before arrival. We were traveling with a nearly 70-year-old elderly parent and two young children, who had to shower with cold water in what is supposed to be a luxury suite. Worse still, our so-called private pool was not private at all. Maintenance staff were working directly above our room and could look down into the pool area, making it uncomfortable. We lost the use of the private pool on the first day entirely. Although we were told construction would end by 10 PM, noise continued into the following afternoon, making it impossible to rest in the room. Complaints to reception resulted only in apologies, with no effective alternatives provided. As compensation, the hotel offered a fruit plate and, after repeated complaints, allowed a 2-hour late check-out, which does not reasonably compensate for the loss of hot water, privacy, quiet environment, and paid facilities. While the location, water park, and bedding quality were good, the lack of transparency and inadequate handling of planned maintenance made this stay poor value for the price paid.

Booked through Agoda. I couldn't pay with my card online and called the hotel to make sure my reservation still was ok. The woman I spoke to said I could pay at desk at arrival. One hour before check in I got an email saying that my booking was cancelled. I called them again and they confirmed that there was no longer a booking. They could offer me and my family (2 adults, 2 children 10&11 years old) two 3 feet beds. There was no extra bed, but we had to pay 2000 bath extra per day for the kids. I was really upset, but all I heard was the Thai standard phrase "Sorry madam!" Really poor service, and I had to find another hotell. All this one hour before check in and my kids was so dissapointed, but I will never recommend anyone to book there!

Hotel is lovely and clean, plenty to choose for breakfast. Staff are lovely however you can never get a sun bed. To go into the water park you can't take your own towels in you have to pay for them and a locker and put money on a wrist band. New years eve not allowed to celebrate in the hotel unless you pay over £120 a person, cant even sit at the bar to watch the show. Never got offered tickets and when we we to buy them they were fully sold out. And no point did anyone ask us to buy tickets or explain that we can't watch the show, we were told we could by drinks at the bar and watch the show..To then be told no you can go celebrate in your room. Really disappointed when we came all the way from the UK to get told to celebrate the new year in our room.

We booked two rooms and stayed for one night. Overall, we had a very pleasant experience and did not encounter any negative issues at all. Everything was smooth and comfortable. Special thanks to K. Ammy at the front office for creating a memorable moment for us. All staff members across every department were kind and helpful. We truly hope to come back again in the future.

We had a great stay, water park was excellent, room clean and spacious and buffet breakfast really good. I had been worried about the recent low scores on reviews but we had a great time

We stayed in both the 3 bedroom apartment and the 2 bedroom pool villa during our stay - the apartment and the villa were lovely, with separate spaces and bathrooms for all of us. We booked through trip.com for the villa, & despite being clear on the booking that there were 5 of us, we were charged extra for a fold up bed. Our villa didn’t include entry to the waterpark either - so be very careful when booking. The staff & facilities were lovely, but it makes life very difficult when there is a disconnect between the resort & what trip.com states as inclusions. Great place for aircraft lovers, as the resort backs onto the tarmac of Phuket airport. With no curfew, the noise is continuous.

Splash hotel is wonderful. Spa so relaxing with traditional Thai products and professional therapist "Khun Pra" & Kinds Manager "Khun Pron" alway support any requests from guests. On Saturday nights at Sunset restaurant they have BBQ buffet so delicious and good quality of food with lovely price. Specially thank you for excellent service from Khun Ae and his team they made our day so amazing dinner.

Do not stay in this hotel. The hotel is rundown. The staff is not friendly and Managers do not care. Pool area flooring is super dangerous. Wood are rotten and during my trip my 14 year old son was walking and timber flooring broke and he fell injuring himself. Complained to Manager, and we are still waiting for a feedback. Again do not stay in this hotel.

Well located family style resort close to Phuket International Airport. Has onsite meals and bars, and is also a short walk to local shops eateries, supermarkets money exchanges etc. Despite the website saying there is a hotel shuttle and onsite laundry facilities - this is not correct. Organise a local tact from the taxi booth located outside arrivals hall - 600thb and if you get drivers details he will pick you up following day for 500thb. I returned to airport to Meet a friend flying in from Australia then had transfers to Khao Lak. Great local Thai eateries down the street and a laundry next to supermarket where wash dry and fold for 180thb. Room includes buffet breakfast onsite. Would definitely consider using this as a night Lob again so can get maximum value of the resort stays given flights from Australia arrive so late. PS water park is closed for a few months for renovations.

It’s so beautiful resort. But I think they need some improvements. Stuff are good but not enough. Services mostly slowly. When you need something you have to request 2 times. Also the try to charge you for anything or any reason. Foe example my kids eat in my room and they drop some food on towel the house keeping charge me 375 bat. And they warned me if the kids do any thing inside the room they will charge me. When I go to pool and i want some beach towels they took from me my room keys and they will not return the key until I return the towels. They treat the customers as they are bad people. The resort so stingy. But still i like the resort in general and i will back again.

워터파크때문에 이호텔로 예약한건데 공사중인걸 미리 확인을 못해 워터파크 이용을 못해 너무 아쉬웠어요 그리고 객실은 매우 노후되어 객실 또한 리모델링이 시급합니다 보기도 손님을 너무 몰아서 태워가고 빙빙 돌아서 오히려 걸어가는게 빠를지도….

It was near the airport and we didn’t hear any planes flying by, very quiet. We also saw the resort while on our plan taking-off. Outside the resort seemed to be a lot of restaurant but we didn’t spend enough time to walk around to enjoy them. While I was there the water park was closed. The front desk said they should be open in October and it actually looked fun, as a 39 year old I would go. Breakfast was delicious, staff was wonderful, resort was clean, they had a shuttle running continuously, I actually enjoyed my stay. Well done Splash Beach resort, well done!

I’ve room atmosphere

I was disappointed that the hotels waterpark was closed and I didn’t find out until a day before my check in. And they offered nothing to accommodate that huge disappointment.It’s the whole reason I booked there. The drivers were very nice. But customer service as a whole was not very good. The pool and the resort was beautiful. I think if the water park were open it would have been ok. We were def not a fan of the food there

I am a kid and I am telling you this place ruined my whole entire life. Okay maybe not my whole life but definitely my holiday and that is basically the same thing. We came to Phuket Splash Jungle Resort because of the waterpark. The big slides. The fun. The excitement. The reason ANYONE goes here. And then SURPRISE the waterpark was CLOSED. Not a little closed. Not fixing something. Just completely shut. The workers just acted like it was totally normal. So they gave us 2400 baht for four people to spend on the day we arrived. Which sounds pretty good until you remember we got there late and had like five minutes to spend it. And they gave us four tiny drinks that were the size of a fingernail and we could not even choose what they were. They just handed us sad little cups like that would fix anything. It did not. Check-in took one thousand years. There were angry parents everywhere. Kids melting down. Staff looking like they wanted to disappear. We just stood there while chaos exploded all around us. Nobody had been told the park was closed. Everyone was mad. Including me. Especially me. Then we went to check out the pools. If you can even call them that. There was one old crusty pool that looked like it had not been cleaned since the dinosaurs. And another pool that was basically the size of a bathtub. A small one. And the lifeguards were just sitting there scrolling on their phones like they were on a break from caring about safety. They were not even looking at the water, in fact facing a different direction. I could have done a backflip and they would not have noticed. Not that I know how to do a backflip but still. We also tried to do beach soccer because it was listed as an activity. But surprise again. It does not exist. We asked the staff and they handed us a ball that was so hard it could break your foot. It was like kicking a coconut. And they expected us to play barefoot. I bruised my toes and foot so much and I’m quite annoyed because I actually value my toes so no thank you. The food was worse than school lunch. And I like school lunch. They forgot my meal completely. My whole family got theirs and finished eating while I just sat there like a sad little potato 🥔 . When it finally came one hour later it was cold and gross and they even forgot the bacon. How do you forget bacon. Bacon is the best part. You could not even eat outside the restaurant which made no sense. You are in Thailand. It is beautiful. And they want you to sit inside like you are at a boring airport food court. No thanks people! The rooms were okay. Big and kind of nice. But that is not why we came here. We came for the waterpark and the fun and there was NONE of that. Also the buggy thing. We were the first ones to call it and the first ones waiting and then a bunch of people just pushed in front of us and got on and the staff just stood there and watched like it was totally normal. We had to wait for another one while everyone else drove off into the distance like it was a race and we were the losers that lost. Everything about this place made me want to scream into a pillow. I would not go back here if they paid me. DO NOT come here. Unless you want to spend your holiday bored and annoyed and watching other people complain while holding a sad tiny drink and wondering what went wrong.

This place barely qualifies as a resort—it was more of a disappointment than a getaway. The splash park, which was the main reason we booked our stay, was closed without any prior notice. The food was poor in both quality and variety, and the entire property felt tired and run-down. There were virtually no activities on offer, leaving us with little to do. Overall, it was a frustrating experience that didn’t live up to expectations.

There was a power outage twice at night at the hotel and when we tried calling the reception .. they phone lines were all dead .. pretty disappointing

We enjoyed our stay a lot but learning that the park will close for renovatiobs during our stay was very inconvenient. Apart from that I would recommend it for parents that like a great gateaway with their kids

Stayed in March 2025. Check in was great. Check out was great too. Food was good. Beach and pool were good. Friendly staff. Room was big, nice view. Location is great, near the airport. Pool for the children was very good and it is a safe place for everyone. Will be back.

Quite a large resort, would be great for the kids with the splash park attached. Great to see the planes landing and taking off at the beach near the resort. Was a good place to stop off for a couple of days before heading to our other resort

Warning: After booking my room I was informed 2 weeks later the water park would be closed and my stay is non- refundable. The whole reason to take my family there was for the water park. I was never informed of the maintenance when making the reservation. They did offer my family 30% off at the spa but this is not something my children would be interested in. I feel like we have been scammed. Hope you have a better experience.

It was not what we expected. The room was fine, had everything one would need, however our bathroom had a leak and water was puddling on the floor. They are right next to the airport, which means you can hear planes most of the day. The water park was unfortunately in need of major maintenance. The wave pool was broken, which was what our kids wanted to do the most and there were other areas that were closed. Paint was chipping everywhere in the water park and at the pools. We frequented the pool near the beach, which was nice.

Great place for a family holiday, splash park included in your stay. Hours of entertainment for kids and adults.

Great stay, loved the shuttles around the complex. Only negative was breakfast buffet was chaos, no organisation.

I was apprehensive going to this resort because of the reviews I read. I went with low expectations just to crash in the hotel for two days as its close to the airport, and boy! Was I surprised!! Location- The resort is very conveniently placed near to the airport. Its a short 10-15 mins ride to the airport. So, if your flight arrives late, you can just hop here. 7-Eleven is also 10 mins walking distance away. I have also stayed in other 5 star resorts in Mai Khao, like Le Meridien, and to be honest, convenience wise, this was better. Kid Friendly- Water park is great. and mostly the price of it is included in your hotel cost. The kids love it. We chose an executive room with balcony sit out. We had room 9515. and it overlooked the water park, which was a nice sight. Hospitality- Its not Marriott level hospitality but the staff does what they ought to do. They dont have the time or the willingness to chit-chat with you. Plus, they really struggle at English. I noticed, most staff were just Thai people with less or no understanding of English. Space- This resort is HUGE. You cant walk through things. There is a buggy system that allows you move within the resort, and this comes handy. Except for breakfast hours when it does get busy. - I saw many Airport staff in the hotel too (as its close to the airport). They are mostly given priority. The downsides- - You might struggle at communicating, as they just speak Thai. - The apartments are clean and tidy, but the elevators kind of stank of rust. But its only for a few seconds that you will be in them, so not a big deal. - Not ideal for you if you are on your honeymoon - They took a deposit of 4K THB for 2 nights, which is more than what average hotels charge. The plus sides- - The value for money is alot - Close to the airport - Convenient- many spas, many tiny restaurants outside. I got a great deal from Agoda for this, and as compared to all other sites, Agoda had great deal on this one, with least prices and cash backs. I would recommend this hotel 100% based on what it has to offer vs the price!

Great Experience since arrival the staff is so welcoming and friendly. The room so spacious and fully amenities was set up. The breakfast was good, a lot of choices but bit busy around 9:30am. Thank you to all staff to make our stay memorable, specially Narn, Alice and May Bellman

Rooms are very big! Reasonable price. Nice pool area, beach and even free water Park entry. Nice breakfast. Room cleaniness could be better. Some noise came from hallway. Waterpark is quite old and The condition is not The best.

Brilliant hotel. We stayed for 2 nights when we landed in Phuket with a 2 & 4 year old. The room was clean and spacious. We had no balcony which was fine. The splash park is amazing for children of all ages. The breakfast was enjoyable and being just 20 mins from the airport it’s brilliant. There are places to eat just a short walk outside of the resort.

One of the best resort. Everything is in one roof. Walking distance to local restaurants if you don't want to eat at the resort restaurants. We had a great time at the waterpark which you have unlimited access staying at the resort. The swimming pool and the beach are both good too.

There was lack in attention to detail, and staff was not cooperative.

Everything was wonderful. We loved everything about. The water park for the kids, and easy to walk to everything

It was a fun hotel but it was too big for us and you had to get buggy carts anywhere to the hotel. We booked the 2 bed penthouse with pool but the pool tiles were broken. Overall a fine hotel for a quick pit stop before flying home and the water park was fun but a bit tired.

Ww absolutely loved our stay at Splash Beach Resort. I do not understand some of the poor reviews! The staff are extremely helpful and caring, accomodation was fantastic. Everywhere was super clean. Resort is huge and the they provide a great shuttle service from rooms to pool/beach/restaurants. We ate at the resort a few times and food always tasty. Breakfast a little cold at times but can have items cooked to order. Always got a table. Has Mai Khao beach behind the resort which was stunning and had.a viewing area to see planes taking off and landing. Airport noise did not bother us in the slightest. Great water park, pools and some evening entertainment. In walking distance there's a few restaurants and shops and bit further out there's more (a few pounds in a tuk tuk gets you miles!) The staff were very good, always a smile for you. Definitely would return.

Loved it!! Staff were so helpful, from start to finish. Immediately helped us with bags, constantly zipped us all over the resort in the golf buggys. The water park is amazing, so many decent flumes and rides Breakfast was epic, so much choice, plenty of seating. Loved the pool by the beach and the sunset views. It’s slap bang next to the airport, this might annoy people but personally I liked watching the planes. The resort is a short walk from lots of restaurants and shops.

Nice resort

Good hotel but needs renovation and new furnitures. Quality of food is poor.

Property was close to the airport which is what we wanted. There’s a nice water park for kids and families. We were 5 adults traveling and knew that when booking but there are a lot of kids so it’s definitely busy and bustling with people. Check in was crowded and busy. Check out was very easy. Our room initially had a bad sewage or fishy type smell but once we turned on the air it improved. Bed was a little hard but served its purpose. Property is very large and spread out but they offer trams around the property which always came quickly. Overall, nice stay and reasonably priced.

Great place if you want to be close to airport and things for kids to do. Waterpark on site.

Meh.. old out dated. Kinda rude at check in.

The property is very nice. Lots of family oriented things to do. Great pools, beautiful beach, and terrific rooms. A great place to stay in Phuket!

I gave a 3 stars rating is due to the house keeping didn’t clean the room and replenish the towels as I requested more than one time. The pillows are smelly, I requested for replacement but it was not done. We got extras sheets and put it on top of the pillows.

We stayed in February 2025 and enjoyed our stay immensely. The water park is a bit run down but our child had a great time at it. The airplane viewing point was also very cool. We were there for three days which was enough time for us. The food was OK but we preferred to eat just off resort in the few local restaurants that surrounded the area. Overall it was a great location.

Disappointment from the first moment. No attention from the staff. No help with the luggage. But there are so many available staff at the front desk. The behaviour towards us was unpleasant. Probably because Etihad airlines arrange the state. We felt unwanted here. No effort to help , no information given. Made us uncomfortable at the dinner . Hopefully tomorrow it will be better. Though only half day.

We arrived and from start to finish it was a total disaster. We paid $573 AU for 2 nights plus $ 30 up grade to a room that had a balcony . Aircon 2 hours for staff to fix . Fridge water all through bottom of fridge and flooding on to floor. Bath tub that I could not get into 600 mls high and the lip was so wide it was had to get over for my taller husband. Shower was a hand held because the bracket was put to high the water shoot over your head and you had to hold it shower. The toilet water ran in to the night and we could not stop it The extra $30 AU was for a balcony it over looking a dump rubbish tip. Stains on doona, which looked like urine Shower curtain disgusting, We complained the next morning and they moved us to nicer room with kitchen, walk in shower. Shower had mould and was just poorly cleaned. No tea towel for kitchen. Broken stool

Kids had great time. Next time will apply sunscreen morning and afternoon because stayed outside alllll day

Great beach and facilities, Should have free bus to airport

This is a massive resort. It’s a little bit older and tired but still in good conditions. The breakfast is really good but gets busy. There are two swimming pools and has a bonus of being adjacent to the waterpark. tickets to the waterpark usually cost AU$50 are included in the accommodation. The beach is actually really nice. The water is super clear and no waves. There are some pine trees on the beach which serve as a good shade and the big swimming pool is right there. The downside is that on the surrounding areas there is no much. there is a few restaurants and Massage parlours but that’s about it. NOTE: an important note is that it feels like you are in Russia. The place is pretty much 90% Russian guests and because of the cultural differences is really hard to communicate with them and socialise. STAFF: I must add that the staff is amazing very attentive and helpful.

Location is a bit remote, don't expect any decent nightlife. Rooms were fine but housekeeping was poor. Pool area was fine but get there for 9am or before if you want a bed. Getting around resort is good as there are buggies to take you to different areas. Water park very good . Breakfast was a disaster, complete chaos. If you want to get what you actually want to eat and then get a table be there at 7 or before. Rules not enforced about eating and drinking around pool area. One rule for non Baltic state residencents and one for others. Its a great place to pick up a few words in Russian..

We had 2 deluxe Rooms in building 9 level 5. lovely modern, clean rooms. View of waterpark. Breakfast and waterpark included. Booked through Agoda and stayed 2 days at end of holiday prior to flight home. Waterpark- kids love this, was a great way to get out energy before the flight home. It was somewhat rundown looking but all slides open and staff lovely and it felt very safe. Almost no lines for slides. Facilities- great pool by the beach with a really fun vibe. Beach- crowded at sunset and dirty with lots of litter but beautiful sunset and could watch planes take off Breakfast- whilst quality of food was brilliant, the atmosphere was mayhem. Line up to get a seat and then sooo many ppl in buffet area waiting for pancakes/ bacon/ eggs etc to be cooked. For such a big resort crowd control at breakfast didn’t seem adequate

Excellent place for a short stay with the water park in just walking distance away.

It is a nice hotel with nice rooms and comfy beds. The breakfast was not that great though. The breakfast was modified for Russians since it is about 90% of Russians staying in this hotel, which is not that great. I will not come back, and the reason for this is the rude Russians at this hotel and also that all the menus is in Russians and the Russians food on the breakfast.

Good

Great stay for our family of 4. Large family room. Easy shuttle service to get around. Delicious meals at the beach restaurant for very reasonable prices. Water park was fantastic. Plus beautiful swimming pools and beach. Very friendly and helpful staff. Would definitely stay again!

We had a nice time at this resort and the daily breakfast buffet and access to the waterslides were a nice bonus that we did not expect but the grounds and water slides need updating and the restaurant pricing was expensive for what you got.

It was beautiful there . Lovely beach near by that is walkable

Decent place in terms of the attached water park and access to a beautiful beach. The breakfast is distinctly average and the dining options at the property are limited.

Hi We checked in with into a pool villa, we had no hot water.. the nect day we ate at the restaurant in the hotel and had food poisoning. I was really sick,the hotel sent a doctor out and charged me 600 USD for a consult. Wen we complained at checkout, the manager Sue called her security to escort us out the hotel. This is by far the worst resort i have ever stayed in, i urge any traveller to pls watch out for such scams.

The place was pretty highly rated thats why we went for it, but tbh honest it was average at best. The rooms were really spacious but that was probably the best part of the hotel. The reception staff were pretty useless. The waterpark was fun and surprisingly empty, but its seen better days and is pretty tired. Quite a few areas weren't working. The breakfast was good but it is a bit of a bun fight with all the Russians that dominate this hotel. Definitely get there early. We stayed for 3 nights and that was more than enough!

전반적으로 만족함 다만 버기 운전자 한명이 너무 무례했음

The property is set up for families with young children. Great for activities for young families. There are restaurants and other amenities in walking distance but the prices tend to be higher because of the closeness to the resort. Even the taxi service through the resort to the airport was more than double the cost of a Bolt. The property was a little run down for a 5 star property. We had no hot water the first day and we had to ask for a hairdryer as there was not one in our room. Small things but it seemed pretty lot budget for a 5 star resort.

The electricity in the room does not always work.

We stayed in a 4 room villa in the hotel, with a dry kitchen and a sizable pool in the villa. It was walking distance to the beach. Would have been better if there are beach chairs on the beach. Most of the guests were at the pool, but all the beach chairs were full. The customer service at the hotel was good, staff were friendly. We can call a buggy to get to the splash jungle or to go to the breakfast hall. It was a really good stay for the family.

Huge and crowded hotel. It has seen its' best days. Full of Russian tourists and services are made for them. Children might like the water park if they do not care about worn out chairs and painting. Long walk to the beach where the only pool located.

This was my second time staying here 5 years apart. Both times there were water shut offs and pools down for maintenance with a days notice. The place seemed nearly empty this time compared to when I was here before and they still wouldn’t allow us to check out an hour later because they said they needed the room. Over all it was a nice place, if you want to get a lounger by the pool you need to be an early riser because there’s not nearly enough. And they had one bartender to serve the entire restaurant, bar as bd pool area so service was non existent.

Excellent hotel but catering for Russians

I love everything about this resort! Except the distance from the major areas and activities. But you can easily get to for a reasonable price with Bolt app. Customer Service superb! Maintenance of property is excellent. Its so big that you need a week to see everything, lol. Complimentary Trolly service around the property. Within walking distance of a few stores, souvenir spots, massages, and local food options. It has a waterpark, dining options, a small market, spa services, and buffet style options. I wish it was more options for breakfast. Would highly recommend, great value, and worth booking.

Fun atmosphere. Room was spacious and bed was comfortable, but smelled very badly.

Child safe environment with fun activities like the water park which we enjoyed a lot. Spread across a large area, relaxing quiet hotel to enjoy. Rooms are spacious Some improvements: Hotel never replies to Expedia messages. Our toilet started spreading some gas regardless how many times housekeeping cleans it.

Excellent food, service, and amenities, close yo air port, great beach and safe for children as the tie is calm.

I was travelling with children and stayed here due to its proximity to the airport. I was initially concerned and going to cancel because travel made us a day late and they would not allow me to cancel in advance (despite Expedia advertising you could cancel up to 24 hours before and we were well within this limit) and would charge us a cancellation fee equivalent to our entire stay. Despite this hiccup we checked in a day late and stayed for 2 nights. The property is lovely. Well maintained, and huge. Golf cart service was very convenient and quick If you didn’t feel like walking to the beach, pool, restaurants, etc. The buffet breakfast included in our stay was great. Lots of choices and good quality. Not super hot, but typical for buffet. The room exceeded our expectations. The beds and linens were super comfortable and the a/c worked well. The beach access was very convenient and was beautiful to swim, watch the sunset or the airplanes land. We thought it would be really noisy with airplane traffic, but wasn’t a problem in our building. The service at the resort was great - friendly, helpful and accommodating. The water park was fun. Lots of great slides … hours of entertainment for the children with almost zero wait/lineups when we went. The water park is in need of some maintenance. Tiles falling off, etc., in need of some paint, for example. staff were friendly. This hotel received a trip advisor rating of 8.5 and I’d say this is exactly right. Would recommend.

Good place to rest

Great value and recommended. Water park and beach both great but dining options on site are limited. Hotel is remote and site is large, so you often need to use golf carts to travel.

Check in was a nightmare my room was not ready I waited over 2 hours and I was given a room I didn’t choose. My room didn’t have towels it took them 2 hours to bring any. I would call the lobby 2-3 times no answer I wouldn’t stay here again

Had an absolute ball at the resort, was very clean and staff amazing would defo go again

Great stay. Stayed in 3 bedroom penthouse suite. Perfect for families. Wish there was another mini fridge upstairs. Waterpark fun for kids and adults. Dated facilities but they are trying. Only area of improvement would be breakfast buffet. Way too busy. Should bestaggered

This was an absolute delight! We had no idea about the water park adjacent. Decided to take advantage, and so glad we did. So much fun.

We got an amazing deal when vooking and ended up with a 3 bed penthouse with our own pool.... the apartment was huge, modern, clean and beautifully designed. The pools and water park were all clean and great to use. There are drivers with golf buggies all ivwr to take you where you want to go within the hotel, but it wasnt as large as i thought so it was easy enough to walk everywhere. The staff, especially the housekeeping staff were polite and friendly. Its right next to the beach, although the sea gets deep very quick and theres no lifeguard on it so its advised no swimming. Its also right next to the airport which is great for transfer times .... you can walk down the beach to get a great view of the planes taking off. Although its noisy, you get used to it. The food in the beach diner was nice, good prices, lots of choice. Theres also a few nearby (5 min walk) restaurants and a 7-11 and ATM . Our only issues with the place were.. 1. It got dark around 6pm, and the hotel grounds are lit to make it look beautiful, not for practicality... it was pitch black in place's and we often had to jump out the way to avoid the golf buggies at night. 2. Breakfast is absolute carnage... theres no system, its open from 6.30 til 10.30 and everyone seems to turn up between 8 and 9.30... theres no cutlery, no cups and nowhere to sit half the time. It would make sense if they gave everyone an allocated 30 minute slot on arrival. Other than that, its a lovely quiet family resort.

Water park is in the resort, good for family

Convenient to airport

This place is hard to review. Technically everything individually is not good, but the sum of parts make it good for families. Rooms are big, but not so nice. Feee acces to water park, breakfast is zero stars to having free breakfast is more like punishment, but watching plans take off from her beach was great. Cashew chicken was good for dinner. I dunno, it’s fine.

This is probably the best value for money hotel I have ever been to. The pros: The resort is beautiful, huge and has a ton of restaurants and massage places very close by. The water park is really fun for kids and adults, it’s not the best I have been to but my daughters loved it and we went there 4 days in a row (I did the big waterslides and had a blast!!). The big pool is breathtaking and has a kids pool right near by. The view is magnificent and all the resort is just amazing. Also everything in the resort is walking distance which was a huge plus for us. Cons: nothing really was bad, there are some things that aren’t great but for the price of the resort you can really be upset by them. And these depend on your own personal perspective: it is very secluded, there is nothing to do that is walking distance from the hotel besides food, convenient stores and massages. It is quite far from the main parts of Phuket. The airport is right next to the hotel so you hear and see the planes all day long, we thought is was cool and it definitely didn’t bother us at night but it is something to think about. The rooms are dated, and very basic. The rooms are very big and have everything you need but they definitely could use some TLC. Breakfast was ok, basic, but there were many Asian options that just aren’t my typical breakfast. Overall this hotel is great! Very highly recommended!

Well equipped with lots of options for families with kids. Very clean and friendly staff.

Great family facilities.

We love staying at Splash Beach, it has very beautiful grounds, a lovely pool, excellent water park, a good restaurant and the staff are lovely. We have stayed here twice this year.

Great

We spent 10 days at the resort and had lots of gun with the kids and family friends!

The aircon was roaring the whole night…

Excellent hotel & services. very clean and suitable for family.

We love the water parks. My son is loving the water rides. we enjoy the shuttlethat takes us around the property. LOVE IT 👍❤️

The place is nice, very friendly staff, we had a good time there.

Nice place for family with younger children

I enjoyed our stay and would come again.

مناسب جدا للعوائل للالعاب يعتبر بعيد عن اكثر المناطق الخارجية كافيهات ومطاعم لك ما راح تحتاجها اذا اقامتك قصيرة يوجد تنقل داخل المنتجع بسيارات قولف على طول الوقت والشاطئ جميل

酒店很大，需要golf car代步，繁忙時間很容易就安排到，去酒店各設施玩。 早餐很豐富，refill及時，大推現煮的粉麵和omelette。 水上樂園很好玩，不用排很久隊，水質也乾淨。 我們訂的房型是三房連private pool. 很驚喜這麼大房子也打掃很很乾淨，private pool水質也很乾淨。

Great stay in a large private complex.. wonderful for families..

Very helpful staff and easy access to swimming pool, sea and food

Great fun pace

It was a good place to stay, very family friendly of course (attached to a water park). The beach at the back of the property was perfect.