RS Hotel Karam Palace

excellent petit déjeuner. grand choix de produits

L emplacement, la chambre, la gentillesse des hôtesses d accueil, (( klaoula) et sa collègue

Hotel vétuste. la lampe de la piscine flotte à la surface de l eau accrochée à son câble, les carreaux dans la piscine se décollent partout, petite vitre dans la chambre cassés et non remplacée, odeurs nauséabondes autour de la piscine, (urine), serveurs pas tres aimables.

la gentillesse et l accueil. Les sourires et la bonne humeur de Sala et de ses coéquipiers trés attentifs lors des petits déjeuners et repas. On a apprécié le spectacle à l annexe de l hôtel ou tout le personnel est aux petits soins pour leurs clients.Merci.

Pas grand-chose malheureusement, le petit déjeuner etait correct

Tout, les chambres sont pas propre odeur d’égout, nous entendons les soirées là discothèque à côté ! Infernal

Heerlijk verblijf de tuin de terras aan het zwembad gewoon echt super!

Het in de gaten houden bij eten was soms best irritant.

Petit déjeuner sympa, cadre au top, personnel très accueillant

Nous étions de passage sur Ourzazate, un moment hors du temps. Nous avons dormi une suite magnifique, le personnel a été au petit soin avec nous, et a trouvé des solutions à toutes nos problématiques de voyageurs (blanchisserie, médicaments…) - remerciements particuliers à Salah et Fatima ! Les extérieurs sont très agréables, nous avons eu beaucoup de plaisir. Un grand merci !

La.zona de piscina esta muy cuidada y perfecta para descansar. Cogimos un tour con ellos para ir al desierto y tuvimos alguna incidencia, pero luego lo solventaron.

Wunderschöne gepflegte luxuriöse Parkanlage mit geräumigen Bungalows. Das Personal ist professionell, der Pool herrlich. Das Essen ist vorzüglich und am besten ist die bestens bestückte Bar. Das Bad ist sehr groß mit einer wunderschönen Lichtkuppel.

Le personnel est tres accueillant, aimable, serviable et d'une grande sollicitude. Merci à eux.

Nothing

Excellent petit déjeuner servi à table

Rien

Tutto! Camere spaziose pulite e ben tenute. Personale gentile e disponibile specialmente Khaoula alla reception 💞💞

Elegante hotel a Ouarzazate Molto grande con diverse offerte anche per shopping Khaoula alla reception gentilissima e sempre a disposizione

Posizione, camere

Colazione non straordinaria

Good location. Very nice staff. The room and the beds are OK. Good value for money.

The bathroom is a bit old and run down but still acceptable. No shower gel but we didn't bother to ask as we had our own.

Le personnel est gentil mais l’hôtel est en état de délabrement.

Très vétuste, il faudrait impérativement entretenir l’hôtel.

Merci à tout l’équipe Aymen Raoula , petit déjeuné incroyable spa et massage de qualité on a été surclassé c’était parfait

Le petit déjeuner était en buffet avec du choix et la possibilité de manger une omelette preparée devant vous

La television ne fonctionnait pas , le chauffage s'est arreté . L 'hotel est plus destiné à des groupes de voyage organisé.

Le personnel extrêmement gentil et serviable. La grande et belle piscine ensoleillée.

La chambre un peu vieillotte pour le prix mériterait un petit rafraîchissement

Chambre propre très lumineuse Très bien Accueillis personnel souriant gentil et très attentionné

Mooie kamers en vriendelijke personeel

We kregen een upgrade naar een suite! Nog nooit eerder zo n prachtig verblijf gehad!

A cama e o chuveiro

Não tenho nada a acrescentar

l animazione

nulla

Nous avons aimé L’accueil, la gentillesse de tout le personnel et la propreté du lieu.

Bardzo ładny i cichy hotel. Pokój czysty, śniadanie dobre. W całym hotelu obsługa dba o wygląd zeby wszędzie ładnie wyglądało i było pachnąco

BARDZO drogie piwo 50mad za 250ml , BARDZO droga kolacja jeżeli nie macie all inclusive a jednak wybierzecie się na kolację w tym hotelu. Za kolacje w stylu szwedzkiego stołu dla dwóch osób plus 1.5l wody zaplacilem 450mad- najdroższa kolacja w morocco w stylu stołówki w szkole. Kelnerzy przy pool barze którzy kombinują jak tu oszukać klienta....

Vriendelijk onthaal, personeel super vriendelijk. Goed uitgebreid ontbijt s morgens.

Niets

Lo que mas me encanto el hammam y spa, la chica NAIMA muy simpatica y agradable y estaba atenta en todo momento, el personal de recepcion amable y servicial

Havia telarañas en el baño 😏

L'hotel était bien placé. Le restaurant était bon. Le personnel est très aimable. La chambre est propre.

La piscine n'est pas dans un état parfait mais c'est suffisant. Le billard est dans un mauvais état.

We stayed for 3 days and 4 nights but felt like it was much longer because we were able to completely relax. No need to leave the hotel because they had great food, drinks, swimming pool, nightclub, cabaret and much more! Live music every night. Highly recommend when you want to step into a different world and completely relax! The f there is something you need…just ask because they accommodate and treat you like friends not clients!

Lovely welcoming and helpful staff. Khaoula on the reception set the tone for what proved to be a thoughtful team working hard to make our stay memorable.

Decor was just a bit tired. It was good value for money, but this is a hotel quite a few years down the road from its last refurbishment.

Hotel staff was great, specially Khaola at the reception.

Location, food , pool, Downside phones in rooms not connected so you could not call for services !!!! Had to walk to reception to get service

It’s such a nice vibe the bar and the pool, really loved the outdoors! Nice staff as well 😇 we were greeted with delicious cookies and tea, the hotel seems to have all the tourists. The room is not bad, pretty clean. Recommend for those who want to visit!

This is a good hotel. The pool area has great seating and a bar. The dining area is nice with excellent service and good food. There is also a bar near reception that shows sports and music videos. The rooms are a good size with a couch and king bed. The bathrooms are a good size with ok finishings. T.V. is pointless, but I don't travel to watch t.v. Some travel companions had dirty rooms, but our 2 rooms were fine.

Staff was very pleasant and helpful

Very good dinner and breakfast. Mr. Salah was always looking for us and did an excellent job. Also Khaoula in the reception, very kind and professional.

Don't remember...

Very very pleasant hotel. Impeccable hygiene, perfect service from the staff nothing is too much for them they literally do everything for their guests. Delicious breakfast and food. Blessed beautiful swimming pool with good sun beds. Guarded parking in front of the door so your car is safe. I was pleasantly surprised and very satisfied. I highly recommend this hotel!

Il ricevimento un po’ frettoloso e al check out ci è stato chiesto di pagare quando invece era già pregata.

Impeccable hospitality

The location The police van permanent outside

The bed was mike concrete There was works going on The food was average

The rooms are a bit outdated for this price and the matrasses are rock hard, but the pool is great and the staff and service was very nice. They have some older waiters that really give service like they did in the old days. We accidentally double booked (once on the business and once private) and they were very helpful fixing that for us.

The hard matras and the fact that the cleaning staff left our room unlocked all day (at the poolside) with all of our valuables in the room.

I'm thrilled with my vacation at the hotel. It was incredibly nice, clean, and innovative. The staff was exceptionally kind and helpful.

We spent a few nights at the wonderul Karam Palace hotel in Ouarzazate. The location is fantastic, near the Taourirt Kashbah. Life music druing the evening. We wanted to change our room for some more privacy, it was no problem at all, we could choose from 3 different rooms on the 1st floor. The rooms are recently renovated, have a good bed and a great shower. All the staff members are very friendly and helpfull, they made us feel really welcome! We want to mention eveybody form cleaning ladies to management and also mr. Saleh of the wonderfull breakast and diner buffet for the excellent service! If we visit the south Morocco again, we definately want to stay there again! Marjolein en Jeroen, The Nethherlands

amazing staff, location and parking spaces...

Poor overall condition, it's dated, broken furniture, breakfast was very basic , swimming pool wasn't inviting, No privacy in room(ground floor rooms) ...

The location is good

A bit disorganised

I stayed for three nights at the Karam Palace as part of a motorcycle tour of the Atlas Mountains (with Desert Rats) and we thoroughly enjoyed our stay. The hotel is large and the rooms are comfortable, spacious and clean with a ;are ensuite and all the usual accessories including air con (although it wasn't required during this trip). There is a large pool, spa facilities (which ofter require pre-booking), two bars, and dining facilities. The food was all self service and of a varied and good quality. All-in-all a really enjoyable stay and a recommended hotel.

A hotel not worth booking in Food is not up to par Conditioner does not work I recommend staying away from this place The workers are rude They do not greet people with a smile Not a nice place at all Omg

After a couple of bad hotels in Morocco this hotel was clean and comfortable. It had a good ac (not common in other hotels we visited) and the buffet diner was fantastic. One of our best meals in Morocco. Had many options and fantastic flavors. The common areas were nice and inviting for socialization. Enjyed our night after coming back from the dessert.

The location room was clean, and there was lots of space outside.

The room was dark, and the shower was broken. There was no light throughout the corridor in the evening. The water at the swimming pool was freezing cold . The price for the dinner - 200 dirham per person ( very expensive) - the food was bland - just two options from buffet , even for bottle of water you needed to pay separately ( in any coffee shop or restaurant in Morocco you get water free).

The hotel outdoor amenities are great: beautiful garden and great swimming pool. Very pleasant to stay and chill around. Private parking available.

It is an old hotel. It feels very outdated: furniture, showers, air conditioning, hair drier...There is a lack of maintenance in general (except the pool and the garden which are great). IMPORTANT: THE FOOD IN THE RESTAURANT INSIDE THE HOTEL IS REALLY REALLY REALLY BAD. Tasteless and very expensive.

Très bon rapport qualité prix. Secteur de la piscine très agréable.

The stay was horrible

I booked and paid two nights. When I arrived they told me they only had one night available for me. They sent me to a hotel 10 min away. However all my friend stayed at the hotel.

ich war der einzige gast im ganzen hotell.da ich in der kalten jahreszeit reiste war das zimmer sehr kalt, aber es hatte genug decken. die reception öffnet erst um 12 uhr was das checkout erschwert. das personal war sehr freundlich.

Très bon hotel vaste . Excellent acceuil.

The room was very pretty and bigger than I had expected. The bed was very comfortable, unlike the hotel I had stayed at before, with beds as hard as a rock. The hallways were filled with typical Moroccan pictures.

Hotel correct, pas trop loin du centre de Ouarzazate a pied et de la zone du musee du cinema et la kasbah. Sejour en decembre donc peu de clients dans l hotel, calme et tranquilité au bord de la piscine. Petit dejeuner a eviter.

Hôtel ... qui a du avoir de très belles années ... le temps et le manque d’entretien sont venus dégrader l’hotel. Mais l’état général passe encore ... le vrai point négatif reste l’accueil et le manque d’intérêt du personnel face au client. Alors que le Maroc et la ville de Ouarzazate en particulier sont réputés pour leur qualité de réception des Touristes ... dans cet hôtel le client n’est pas après les besoins du personnel et leur tranquillité ... agent d’accueil en tête ... même les tarifs des services que propose l’hotel sont variables en fonction à qui nous demandons ...

Séjour reposant

Dans l'ensemble un bel hôtel avec un personnel très sympathique et accueillant. Chambre propre, cours de l'hôtel avec piscine très jolie avec jardin très fleuri et très beau. Chambre sombre, décoration ancienne à rénover, mais toutefois propre. Lits de confort modeste.

Nice hotel but there is no maintenance

Hotel très décevant déjà à notre arrivée elle nous a dit que notre réservation avait été annulé elle nous a dit que l’hôtel était complet et d’aller à l’hôtel ibis juste à côté il a fallu insisté et lui montrer que nous avions été débité ensuite le petit déjeuner rien de frais viennoiseries de la veille piscine sale etc j’allais tout le temps dans cet hôtel je n’y reviendrai plus

Ik vind de accommodatie slecht onderhouden te oud. En op de fotos was alles mooi !! Alles heeft onderhoud nodig of de fotos op de site aanpassen naar de huidig staat van de accommodatie !

Les jardins et l’environnement, personnel très à l’écoute et charmant.

The woman at the reception told us at our arrival that they were overbooked. She looked at our confirmation and full payment and said. I see but we didn't get your booking. We are fully booked, but what can I do.. So she didn't care about the fact that we had payed the room. As we asked if she know an other hotel she made the effort to call for us if there are rooms available. That's it. I didn't had the feeling she felt sorry or was looking for a solution for us. Wouldn't book it again.

夜中の到着にも関わらず、丁寧に対応いただきました。フロントデスクの方々は皆親切で丁寧でした。部屋も清潔に掃除されていました。ベッドのスプリングが弱くて腰が痛くなりました。Wifiが部屋で通じないのが一番不便でした。フロントに行かないとPC繋がらない・・・。それが一番不便でした。でもフロントの方が、電源が近くにある机のところを教えてくれました。あと冷蔵庫は空です。事前に水等を買っていかないと、夜困ります。プールは素敵でしたが、その日は寒くては入れませんでした。朝ご飯はXです。ヨーグルト、パン、６Pチーズみたいの、ゆで卵がとりあえずある程度です。中国や韓国の団体さん用のホテルのようで、朝ご飯たくさんの人に押されて大変でした。

A four star hotel, perhaps 30 years ago. After a long hot drive in 48 degree heat we were delayed when the front desk seemed unaware of our booking-despite my printed out paper copy. Eventually after an excessive wait we were shown to a room far from the main building. The room was pleasant, lovely big bed, fridge and large,although tired and crumbling in spots, bathroom. The water was unsafe to drink of course, so was there a bottle in the room to drink? No. It was about 2pm and the restaurant was closed. No option for snacks-although we followed the sign to the snack bar(it was closed and looked like it hadn't been used for months) we asked for water and was told it was available in the bar which opened late afternoon about 5-5:30.....so no drink offered on check in, like every other hotel did, no water in the room, even to buy. We had to drive into the main Street (10-15 min walk but it was 48 degrees and we were unsure where to go) to find a shop to buy water. We always use a steri pen to avoid bottled water, but the water had an unbearable chemical taste once sterilized. Water purchased and food found we went back for a swim. The pool was nice but in need of repairs, loose tiles, chips and mould. The staff were friendly, the bar man was the loveliest man. Overall, if a hotel is 4 star, I expect 4 star service. Sad that such a beautiful old hotel that was once so grand, but now has overgrown gardens and lawn, unkempt exterior and crumbling paths and pool.

bel hotel mais sans ascenseur les bungalows RC et 1er étage entourent une grande piscine au sein d un beau jardin bien entretenu salle petit dejeuner fermée à 8 H 30 rien d installé il a fallut attendre 1/2 la mise en place buffet continental

Ficilities are old

Très agréable ,déplacement facile à pied,bon rapport qualité prix.resto à proximité.j’y retournerai.

Hotel en à l'abandon , à déserter. Choisir un autre hotel

Very bad experience, dirty and cold rooms, never again.

Great place with great staff and beautiful grounds

Parfait a tous les égards. Certainement un des meilleurs de Ouarzazate. Accueil, chambres, petit-déjeuner, tout est remarquable. Une adresse à retenir.......

Le séjour est satisfaisant . Le service de chambre est moyen. Ils ne serve pas de boissons dans les chambres d après la bar women , ni de repas en chambre. Bar fermer très souvent , rien avant 16h Mais la gentillesse du personnel fait oublier ces petits désagréments. Surtout Saleh et Mourad .

mooi gelegen. makkelijk te vinden. open en vriendelijke personeel. leuk gids.