Bouddha couché
Bouddha couché, ซอยน้ำหนึ่งใจเดียว, Ratsada, ชุมชนประชาคม, 83000, Thailand- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Bayfront Property with Stunning Ocean Views
Fitness Facilities and Infinity Pools: Stay active with our range of fitness facilities and take a refreshing dip in one of our three infinity pools overlooking the ocean.
Spa and 24-Hour Concierge Desk: Relax and rejuvenate at our on-site spa, and rest assured knowing our 24-hour concierge desk is always available to assist you.
Panoramic Sea Views and Modern Amenities: Enjoy breathtaking sea views from your private balcony in our modern rooms equipped with a flat-screen TV, iPod dock, and DVD player.
Experience the ultimate blend of luxury and relaxation at The Westin Siray Bay Resort & Spa Phuket. Book your stay now for an unforgettable seaside getaway.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
50 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
60 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
51 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
70 sqm
Sea View
In-room amenities
Sleeps
Up to 7 guests
6 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), 2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
160 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
62 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
90 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
80 sqm
Sea View
In-room amenities
1 Double Bed
624-sq-foot room, balcony with garden views
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
58 m2
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
58 sqm
Garden View
In-room amenities
1 King Bed
646-sq-foot room, balcony with ocean and pool views
Layout - Bedroom and sitting area
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, king sofa bed, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
60 m2
Pool View, Ocean View
In-room amenities
1 King Bed and 1 Double Sofa Bed
667-sq-foot room, balcony with ocean views
Layout - Bedroom and sitting area
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, king sofa bed, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
62 m2
Ocean View
In-room amenities
1 King Bed
646-sq-foot room, balcony with ocean views
Layout - Bedroom, living room, and sitting area
Entertainment - LCD television with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Safe, king sofa bed, and desk; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Hand-held showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
60 m2
Ocean View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
60 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
130 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
58 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide), Twin bed (90-130 cm wide)
Room details
58 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
50 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
50 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
50 sqm
Sea View
In-room amenities
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not possible).
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Children of any age are allowed. Children up to and including 2 years old stay for THB 0 per person per night when using an available cot. People no matter the age stay for THB 1,600 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The sea view, specious rooms
The run down look, and breakfast
I’m so disappointed with the experience and the stay. We booked for our long wait holiday. During the booking, we are not been informed the hotel was in upgrade and close 50% of the facilities. We only been informed that we cannot enjoy other facilities after check in the hotel. The first hotel room been arranged is so old and not maintained. The toilet water drain is not close and with insects coming out. The room had terrible smells. After that we’ve been transfer to another room but with same type. Obviously the smells is better due to they spray air freshener in advance. And the toilet window blind was spoilt and can’t adjusted. But the room condition is still very old and not being well maintained. We called to request upgrade the room type but the receptionist repeat that 50% of the hotel room is closed and under upgrade so do not have another room type and not even can enjoy other facilities. The breakfast was very limited and not even could reach 3 stars standard. Requested sunny side up and scramble but come will the egg that burnt. And there’s no water supply in the morning for 2 hours! The sofa and the bed was so old and not being well maintained until it’s run of shape and function. The TV function been locked and can’t connect to YouTube. We are so disappointed on the overall stay. Westin should inform us in earlier on the 50% upgrading status so we could manage our expectation when we place the booking. We are paying the same but we can’t entitle the same facilities and even worse experience is the sadness part. We can’t even have chance to enjoy the private beach that should provide by the hotel due to its close for upgrading. We booked the Westin due to the private beach. I hope the Westin really look into it! My stay is from 10 June 2026 - 13 June 2026
The place, the views and most important it's quite
Far from the city
View. Vibe. Food.
Was a bit far from main town.
Service, location (very quiet), stunning rooms with views
Property was under renovations so a few services were moved around and some amenities were not accessible
Location of resort Cleanliness of premises and rooms Courtesy of staff
Breakfast spread could be better. Few amenities were shut off
The stay was pleasant. The staff were all very pleasing. In particular, 2 staff, Bambi & Fern, both dedicated and smiley. The software - people is good but the hardware - hotel needs much upgrading and sprucing up as it showed signs of wear and tear everywhere. At least the main swimming pool is still properly maintained. But one thing’s won’t change and that’s the view from the rooms facing the Bay. It’s superb and mesmerising in the evening. Word has it that June 2026 will be their last month and after that this property will embark on a major renovation to gain a new identity - Ritz Carlton.
The Westin Siray is a beautiful hotel on the water. This is my first time staying at the hotel and my first impression was the professionalism exemplified by Bambi and Nina to help with my check-in. Over the 3-night stay I continue to love my experience with the hotel: the main pool, the private beach, breakfast, in-room service for dining and housekeeping. I saw Nina and Bambi and also got to know Lena of the front desk a few more times and they were amazing helping the guests to check in and with other services needs. I would even say as a result of these young people providing first services I would definitely come back next time. Nina was also on the royalty team and she called my room number for feedback etc.
The Resort is beautiful but it is in the process of getting converted to Ritz Carlton so there is construction going on but it didn’t bother us at all. We had a beautiful 2 bedroom villa with a private plunge pool and incredible views! The service was increíble specially from Nektide Nattasit, he made our coffee drinks at breakfast. All the staff was friendly and attentive.
Was lovely and serene! Loved the facilities and the staff were super helpful and friendly!
Wish it was renovated as it smells a little in the rooms, and the private beach is not swimmable!
Nous avons passé un excellent séjour, le personnel est très attentionné et souriant, emplacement de choix, site hyper tranquille, déjeuner gargantuesque!
Le restaurant italien (le meilleur des 2 restaurants) est fermé un jour sur deux
Really enjoyed the stay. Staff was caring throughout. Outstanding hospitality with great food. Loved the surprise upgrade; made our reunion trip even more memorable.
Polluted bay broke our heart. Waste was discarded in the water body and was floating near the beach. We wanted to paddle but the water condition out us off. Hope the local governing body acts on it soon.
The rooms were spacious and we had plenty of room for 3 people. All of the staff are super friendly (save for the lady who checked us in - very bad experience after a long trip).
The property is very tired and run down. We were informed that renovations are about to start which are long overdue. It really was in a poor state. The TV is old and no Smart TV's.
Our stay at The Westin Siray Bay was nothing short of exceptional! From the moment we arrived, the staff went above and beyond to make our experience special—their attention to detail was fantastic. Every interaction felt warm and personalized, making us feel truly valued. The resort itself is stunning, with breathtaking ocean views, beautifully designed rooms, and top-notch facilities. The pools are perfect for relaxation, and the dining options are excellent. Waking up to those incredible sunrises was a highlight! We couldn’t have asked for a better stay and will definitely be back. Highly recommend! Location seems to a be a little away from the tourist spots. Also local commute is expensive and limited!
The staff were happy and tried their best to accommodate the guests.
The hotel is old and decrepit to the point of it being a serious safety hazard. There are broken tiles in the rooms, broken pool railings, broken pool steps, broken toilets in the rooms, old soft beds, no internet access, broken plug point sockets, leaking pipes and fungus ridden wood finishes everywhere. This hotel needs to shut down and stop operating in order to fix these issues. It’s a shame because they have a beautiful view and great staff, however it doesn’t stop the place from being dangerous. The hotel is also far away from most tourist areas, Grab and other taxi apps don’t work after 3pm. The taxis just don’t pick up your ride because it’s too far away.
We stayed at this wonderful hotel from the 7th to the 12th April. We really enjoyed our stay there, facilities were good - accommodation was spacious, comfortable and house keeping was excellent. We enjoyed eating at the hotels restaurants, the quality and variety of the food was super - breakfast buffet was excellent. As the hotel is located on a hill, access to rooms uses a golf buggy - this works very well. Worth mentioning the guys that drive the buggies are wonderful, always smiling and eager to chat with you especially about UK football!! One person who was really helpfully is called Sunny/Sonny(?) - a real star. The hotel is located some distance from Phuket Town, this makes it very quiet and relaxing - excellent! Another advantage of being on hillside is the sea view! Seeing fishing boats departing early morning and returning late afternoon is wonderful. We also saw several sunsets - WOW : image attached! The staff at the hotel are so friendly, engaging and always smiling - they clearly enjoy working at the hotel. The hotel is looking a bit 'tired' in places - paintwork, woodwork etc. However, I gather it will undergo a major refurbishment in a few months - that is a really important activity.
I like the fact of restaurants and bars were on the short and you can go to the beach near by.
The only thing I didn’t like was that the city was about an hour away.
Toller Blick, schöner ruhiger Strand
Lange Wege
Property, View, peace and calm Pools were awesome. Breakfast was very good
- small beach - thai restaurant - avoid - ripoff and poor quality - either you should be fit to climb steps to the room or wait for a buggy patiently. We did both - location was a bit remote so no facilities outside the hotel
The property is located near Phuket Old Town, close to ferry terminals and about 45 minutes drive from Patong Beach. The hotel is located on a hill with views of the bay and the big Buddha. The hotel has a very peaceful ambiance, the rooms provide great views and some rooms come with a private pool attached to the room. The rooms are clean and well appointed. Noise is not a factor at all in fact the sounds of the birds provide a very refreshing, peaceful treat. The hotel cost is in the medium range and is a good value for the money. The service provided at the reception, the restaurant and by the buggy drivers is excellent. The following staff provided excellent service and made our stay memorable: Pim, Gift, Chloe (Reception), June, Zeen, Mink, Mod, Na, Pancake, Nina and chef Buphat provided top class service at the restaurant.Buggy drivers were great particularly Aek and Sunny.
Les lits sont très confortables L’hôtel est jolie d’extérieur mais mal agencé pour des familles avec des jeunes enfants. C’est plutôt destiné à des couples.
Le restaurant continental n’est pas à la hauteur d’un restaurant 5 étoiles, le mobilier est vieillissant, les assiettes et couverts sont vraiment usés les odeurs qui traversent le restaurant sont très désagréable Les piscines sont petites
The property, including pools, dining, bars, fitness centre and Accommodation. The staff were lovely and we felt welcome and well catered for. We would highly recommend this resort as a place to stay.
There is nothing we didn’t like about this resort.
Lovely hotel fantastic setting beautiful views very clean and tidy food excellent all staff very helpful and friendly would definitely stay here again.
The view is nice.
Not a clean property. For the price not a good location. Beach is not pretty water. Dark. Food and drinks expensive. Property is old and molded. Rotten wood and roofs everywhere. Construction going on. I would not recommend this property at all.
The Westin Siray Bay Resort & Spa Phuket is a stunning resort currently undergoing a transformation into a future Ritz-Carlton Phuket Siray Bay. Perched on the eastern side of Phuket, the property boasts beautiful bay views from virtually every room. Its transition into a top-tier Ritz-Carlton feels like a natural fit and will undoubtedly elevate it into one of the region’s premier luxury destinations in the years ahead. Even in its current state, the resort already offers many of the facilities you would expect from a five-star property. Once renovations are complete, it is well positioned to become a strong contender among the top luxury Bonvoy resorts globally. What truly set this property apart during my stay, however, was the exceptional service. Despite some rooms and villas being temporarily unavailable due to ongoing upgrades, Piano at the front desk went above and beyond to arrange the best possible suite with an outstanding view. She made a genuine effort to accommodate my preferences, and her attentiveness and warmth made me feel both valued and at home as a long-term elite member. This level of personalized service left a lasting impression and made my stay especially memorable. The resort itself offers everything a guest could need for a relaxing getaway. For those looking to explore beyond the property, regular shuttle services to Patong and Phuket Old Town are available, adding both convenience and value to the overall experience. I had a truly fantastic stay at the resort, and I’m especially grateful to Piano and the entire team for their hospitality. I wish them continued success as the property evolves—if the service I experienced is any indication, its future as a Ritz-Carlton is incredibly promising.
We stayed in the pool access king room. Loved it.
It’s old and lacking some maintenance in certain areas.
Personnel trés serviable et souriant. Belle piscine Restauration correcte Excellent petit déjeuner
Hotel vétuste Chambre pas propre; la terrasse de la chambre voisine qui donnait sur la piscine commune aux deux chambres est restée en désordre et non nettoyée plus de 24 heures tarif trop élevé pour ces prestations : 800 EUROS POUR 3 NUITS EN PD
Really nice hotel with nice amenities. Excellent service. The hotel itself is just aging and in need of an update, and it shows. One of the porters told me it’s converting to a Ritz Carlton, so it sounds like the upgrade is coming soon.
Good location, serene, lovely facilities. Great breakfast buffet
Some of the property starting to feel a bit tired
A perfect resort for an all inclusive with such great staff and food selection
A little out of town so have to catch a taxi basically everywhere but it’s a small price to pay for a gorgeous resort
10/10 would stay again. Really loved the spacious room and we even upgraded to the semi-shared pool. All rooms were facing the beach which was just stunning. We paid extra for the breakfast. Good selection of breakfast, from bakery to Thai noodles to Bak Kut Teh. The bakery was mid at best , though, I have never had a good bakery selection from AYCE breakfast in Asia. I managed to book a Pilates and it turned out that I was the only one to sign up. We did it in a room above the pool facing the beach. Ohm was excellent at guiding the session. Then later that day, I went to do paddleboarding and Ohm was there as well! He was with, I forgot his name, but I think the first two letters was Th… (also has two syllables). He was very helpful with setting me up and even took some pictures of me on the board! Great staff with excellent room and view. Can’t wait to go back.
Alles, besonders das Schwimmbad
Nichts
My husband and I have enjoyed the resort from 30th March to 4th April and wish to commend all your staff. Although the resort is looking a bit tired and in need of an upgrade, we have thoroughly enjoyed our stay. Most importantly we wish to say thank you to all your amazing staff, but especially Miss Mod, who was on the welcome desk at the Seasons Restaurant, every morning she greeted us with a friendly smile and a flower, and could not do enough for us. We will miss her and wish the management to present her with a highly commended thank you from grateful guests.
Красиво, тихое и уединенное место
Пляж отвратительный, плавать невозможно. Отель чисто для ночевки и чтобы поплавать в бассейне. Если вам нужен пляж, то надо будет каждый день ехать по 5-7км
I loved everything about this hotel. I have never seen anything so beautiful.
Nil.
Pool. Room view. And we got an upgrade.
Nous avons appréciés notre séjour avec nos enfants adultes, l’emplacement au calme nous a permis de nous reposer et l accès aux navettes de l’hôtel au top pour aller à Patong et puket etait top , le personnel au top à l’écoute nous reviendrons très vite
Well maintained and has a private beach Food was good and staff very helpful and polite. Has in house provisions for kayaking , paddle boating etc.
On the west coast .. bit far from the attractions. However if you are looking at a quiet family time around a beach then this is the place
When your driver goes "wow" when you arrive here you think this is going to be good, and yes it is. Check in/out is quick and easy and then enjoy the buggy ride to your room. Room 4335 was so spacious we could have got all our family in with a very good size bathroom, good decor and I must say a very large comfortable bed. The views in the morning over the bay from our balcony were breath-taking. Breakfast in the morning is served in the main dining area with lots of choice, excellent service and sitting on the terrace with that view is priceless. However, in my opinion a little TLC/refurbishment would elevate this hotel to an even higher standard than it is now and which it richly deserves.
Great location, friendly staff, amazing kid’s club & activities
Restaurant & food service slow. Restaurant menu limited.
Workers
Too old, meals are late, service is late , outdated
My family just finished our stay at the Westin Siray Bay for 5 nights. Overall we were very happy with our stay. The hotel is built on a hill so getting around is via buggies that you can call 24/7. We never had to wait more than 2 mins for the buggy to arrive, which was very efficient. You could walk too but the steep slopes may not be for everyone. The buggy staff were always super friendly and I loved the chats I had with them everyday. Especially Noop and Sunny, they were extremely friendly and helpful, always driving us around with huge smiles. The hotel has a private beach, but the waters are not as clear as the beaches on the west side of Phuket. Nonetheless, my kids had a fantastic time canoeing and paddle boarding, activities which are all free. There are sand play toys and other activities for kids to use on the beach too, which was great. One big highlight was the kids club, which we only discovered halfway through our stay. My kids absolutely loved it, with 2-3 staff on hand to look after them. We had to change our planned itinerary to allow the kids time at the kids club each day as they really enjoyed themselves. I can’t remember the names of the staff but they were really good! Breakfast was amazing! The mains changed everyday, and the quality was top tier. I would rate the quality of their breakfast quite high compared to other Bonvoy hotels. The manager came over every morning to have a chat, and to make sure we were looked after. We did have some issues during our stay though. The rooms had their water supply disrupted due to a broken pipe at night. We had to go to a different room to shower and it was quite inconvenient. However, the maintenance guys did well in sorting it out by morning. I want to extend my heartfelt appreciation to Gift, the front desk manager, for trying to help us through that episode. She did her best to ensure we were well looked after. Overall I’m extremely satisfied with my stay. Despite issues with the water supply, the professionalism and hospitality of each and every staff made my stay a truly memorable one. Thank you to all at the Westin Siray Bay for looking after my family, and we will look forward to staying with you again.
Zwei Dinge an diesem Hotel sind super, die Mitarbeiter und die Aussicht.
Das Hotel ist sehr groß, die Wege sehr lang und steil, sodass man mit kleinen Kindern oder wenn man nicht sportlich ist immer auf ein baggy warten muss. Die zwei Riestaurants sind nicht klimatisiert, was das Abendessen zu Qual werden lässt. Die Restaurantpreise sind ziemlich hoch. Das Essen eher mittelmäßig. Die Lage vom Hotel sehr abseits von allem, sodass man immer Taxi fahren muss und kein 7 Eleven, oder andere Annehmlichkeiten in Laufzeiten hat. Die Pools sind schön aber haben gefühlt nur zwanzig liegen für die hunderten von Gästen. Es gibt definitiv deutlich schönere, kleinere und persönlichere Unterkünfte in Thailand. Das hier würde ich nicht noch mal buchen.
Such a beautiful setting. Very friendly, helpful staff. They took exceptional care to ensure our stay was enjoyable and comfortable.
Sometimes we had to wait to be served our food at lunch and dinner although the breakfast buffet was exceptional.
Location
Rooms need a bit of TLC expensive food & drink staff were not helpful at times no music while laying at pool. Were they while a 25th anniversary thing was happening so had no access to the pool by our room which we sat at each day which I thought was a disgrace considering we paid just like everyone else. The other pool that day hadnt enough sunbeds to cater for the extra guests using it because of the closure of the other pool
ottime le 3 piscine ,disastroso il mare delle andamane fangoso e poco roccioso per snorkeing
la varietò dei menu di alcuni ristoranti sempre gli stessi
Everything was perfect. We had a room with a shared pool and it was perfect to cool down. The hotel is situated on a perfect location if you want to visit Phuket Old Town and travel to Krabi to visit some islands. The sunsets were stunning and staff so friendly. We loved every minute of our stay.
Nothing.
早餐美味
位置偏远
Le personnel aux petits soins Le petit déjeuner La vue des chambres
Les équipements sont un peu laissés à l’abandon. État des sdb très moyen Piscines qui mériteraient un bon coup de nettoyage et de rafraîchissement. Les tarifs des boissons et plats excessifs C’est dommage ça pousse le client à sortir de l’établissement
EKREM was the best bellboy’s and HASSAN andmawada good receptionist , good view
No
We chose this hotel due to necessity, since our reservation in khao lak was cancelled. Overall it was a pleasant stay, but it could have been better. Pros: the view over the bay, the buggy service (the villas are located on a hill), the cleanliness. We had a problem with a clogged drain and it was solved the following day. The free canoes at the beach were a nice bonus. Cons: breakfast was limited and unsatisfactory, pastry was a bit old, no mango for breakfast, the egg station was a joke, taking as long as an hour to get one (only one person to prepare a la carte egg dishes when you have a full hotel is simply bad management). Also, we had a serious problem with towels, since we had a full set only at checkin. After that, we got only one bath towel and one face towel per room, no hand towels for the rest of our stay, even after making a complaint. We went to the spa to have a shower at checkout, even there there were no towels. Also, the spa was way too expensive for thailand. The furniture in the room is outdated and needs some repairs. We had a broken socket, the exterior door was blocked in the open position and we could barely sleep because of the wind howling. The main pool is small and there are not enough lounges, one of the pools in the villas area was not working. The beach is small, there are about 10 lounges on the left side. The restaurants in the hotel are quite expensive, but the food was good in the EEST. Though we had a way better experience at the only restaurant on the street, the Green Bar (5min on foot), where the prices were half and the servings way better (they even have live music at 19.30). There was another hotel with a restaurant nearby, Tide hotel, but we didn't try it. Keep in mind that the hotel is quite isolated and all the piers for the boat trips are located about an hour away. For phuket you could order a taxi from the hotel (700 baht) or get an uber for a lower rate. The nearest mall in phuket was about 20-30min away by car. To sum up, since we happened to be there during the chinese new year and the hotel was full, we chose to have a boat trip every day because there was not much to do in the hotel and you had to guard your lounge in case you got one, because other tourists were just taking it if you were in the pool or having a snack (it was written everywhere that personal belongings would be taken from unattended lounges after 30min)...
We have mixed feelings about our stay at The Westin Siray Bay. On one hand, the service was excellent. The staff were consistently warm, attentive, and professional, and they genuinely made us feel welcome throughout our stay. The setting itself is beautiful, with stunning views over the bay, a peaceful atmosphere, a lovely private beach, and a very pleasant infinity pool that was a highlight of our time there. Unfortunately, the physical condition of the hotel was disappointing, especially given the expectations associated with the Westin brand. The property feels weathered and tired, with buildings that look like they have not seen a lick of paint in years. Our room showed clear signs of neglect: several bathroom tiles were broken, the sink was cracked, and the balcony was dirty and scruffy—to the point that we chose not to sit outside at all. It’s a shame, because the hotel has so much potential. With its beautiful beach, excellent pool, and genuinely outstanding staff, it could be a truly exceptional place. However, in its current condition, the lack of maintenance means it does not fully live up to the standard one would expect.
Ploy (Plog?) was a key member of the staff. Always where he needed to be and provided exceptional service at every turn. Westin should take note of this young man and consider him for promotion. He understands things from the customer perspective and has a bright future.
Very nice
Nothing
Arrived in Phuket airport on Monday, we took a taxi from airport for an hour drive to the resort. When we arrived at the resort we checked in and we were informed we were upgraded to suite ( as it is customery for a titanium member). I was offered 1,000 extra points or free breakfast, I chose free breakfast, by the way, every other Westin I get the upgrade, the 1,000 points, and the free breakfast. Then we were driven with a buggy to our room since was far and uphill and I was told that if we wanted to go somewhere we just dial 0 and the buggy will come to pick us up. When we were ready to go to dinner, it was raining I dialed 0, for 20 minutes nobody was answering phone so i can get the buggy for dinner. We looked for an umbrella in the room, no umbrella to be found anywhere. So we had to wait until the rain stopped an hour later to go to dinner. I had booked an activity, through the hotel website to go to Phi Phi islands by speedboat. When I asked asked them about the details of the activity nobody knew anything. Finally I was told the shuttle will pick us up 7:30 am to take us to the boat for the trip to Phi Phi islands. I got up at 5:30am to get ready have breakfast and begin the trip. We waited until 9:30am before we were picked up. The excuse from them, it was a mix up with the schedule. The next day I woke up at 4:30 am from water dripping sound from the ceiling on the top of my suitcase. Excuse, air-conditioning leak. Finaly when it was time to check out on Friday, I asked for late checkout as is a benefit of a titanium member, I was told the request could not be honored, they needed the room but they could accommodate my request by moving me to another room on checkout date. This is the WORST SERVICE I have ever had on a property associated with Marriott name. Overall the property is outdated, rooms are old and not adequately equiped, only one robe in the suite, no umbrella, air-condition old, furniture are worn out. The food on the resort, as with most restorts, was average at best. The pools were very good but the rest of the grounds of the property were not well maintained. And of course as I indicated above the service is non-exeistent to very very bad. Needless to say I will never go to this property ever again!!!
Nice place, quite and clean
All inclusive was lame, they let you only order few items in the restaurant, also the resort doesn't have activity.
Le petit déjeuner, la chambre et la literie
L hôtel est un peu dans son jus
This Marriott Westin Hotel has seen better days, and that was decades ago! Everything is either worn out or broken. They have started to repair some of the wooden roofs, but overall there is decay: broken lamps, tiles and furniture. But that is not all. Even the reception area, which looks OK, has cobwebs hanging from the cameras and emergency lights. The remaining functioning water features are a breeding ground for algae. The staff are very friendly, but they only do their particular job and nothing else. There is a procedure for ordering coffee and eggs in the morning, and during rush hours, one probably has to wait 15–20 minutes before things arrive. The buffet is great, offering plenty of choice. However, I noticed that many of the staff, for example those delivering coffees, would run back without picking up used dishes or cleaning the floor, even when they saw it needed doing. The Thai restaurant, EEST, is good; the Italian restaurant is a bloody joke. If you are staying for a long time or are a Marriott Club Member, you get 15 pieces of laundry, four cocktails and a 30-minute massage per week for free, as well as reduced prices on all food and drink. However, none of the staff will offer this unless you ask for it. They still try to charge you at check-out. So, double check! The beach is also basically unusable for swimming due to the shallow water and rocky seabed. At high tide, you might get 1 m; often, it may be as little as 0 cm. It almost makes me leave TripAdvisor when I see that it actually got a special TripAdvisor recommendation in 2025. That can only be done in error or someone paid for it.
Personál byl velice milý a laskavý, všude bylo čisto a bylo tam málo lidí
Všechno bylo daleko, ale jezdili tam vozíky, které vás dovezly kam jste chtěli
We were a large group of friends along with families who spent 4 nights at the Westin Siray Bay recently. The property is located on a cliff overlooking the sea. Most of the rooms have an excellent sea view and that is the best selling point of the hotel. Everything else has a huge room for improvement. First, the rooms and facilities are dated. There were multiple issues that our group faced like leaking aircon, clogged basins etc. Second, the service was pretty patchy. Breakfast and pool bar orders sometimes took forever to arrive while housekeeping didnt make up the rooms consistently. Third, the beach accompanying the hotel is pretty small and rocky. So please dont expect miles of sand or big waves. Fourth, we had a couple of meals at the hotel, including a sit-down dinner celebration on the final evening. However, the food was neither appetising nor was it reasonably priced. Finally, the hotel is pretty secluded (we knew this when we booked). There is nothing at walking distance from the hotel; we would have been better off at any of the hotels lining the west coast of Phuket where restaurants, shopping and massages are at your doorstep. I am still going with 3 stars only because of a few members of the hotel staff tried very hard to help us. Unfortunately, they couldn’t elevate the overall experience for a hotel, whose best days are clearly behind it.
מלון מדהים, חדר ענק ומאובזר, ארוחת בוקר מצויינת! צוות המלון ושמח לסייע בכל נושא.
Check in was brief and fast. The welcome drinks are one of the most tastiest welcome drinks i have ever tasted. A mixture of blue flower and coconut drinks i guess The resort appears to be aging and desperately needs refurbishment, particularly in the rooms and common areas. The resort, located in a clifftop or hilly area of Phuket Old Town, known as The Koh Siray, requires the use of a buggy most of the time. The service call time is very fast and efficient. I have booked via OTA (trip.com) the Oceanfront Room which has a stunning view of the Siray Bay and gorgeous sunset. The pool is enormous and well-maintained. However, I opted for kayaking instead of using the pool facilities. It’s complimentary for resort guests, and I was greeted by Mr. Rez (Rizqi). He’s professional and offered to take my photo during the kayaking. The breakfast is extensive and most of it Halal. The mango is served upon request and it is so juicy and yummy. One of the best breakfast in Phuket. The staff at The Westin Siray Bay is truly the gem here. They go above and beyond to ensure that your stay is both comfortable and memorable. I would definitely make it a point to return to this resort in the near future. Siray Bay and Kamala is the are that I love when I am in Phuket.
Geweldige ligging. Super vriendelijk personeel. Smaakvol eten.
Complex is in het algemeen aan renovatie/onderhoud toe. Ligkussens op strandstoelen zou je toch wel verwachten in een 5 ster hotel. Kamer 1412 bevatte vloerverwarming dachten wij doch dat was warmte van de onderliggende airco warmtewisselaars en de douche is aan renovatie toe.
Le calme , les piscines , le kids club
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What guests love
Areas to consider
Cleanliness
7.1/10Multiple comments indicated rooms were not clean and in need of renovation.
Service
8.6/10Service was described as poor with long wait times, although some staff were noted as helpful.
Location
10/10Many reviews praised the beautiful views and proximity to the beach.
Room Quality
8.1/10Rooms were described as outdated and needing renovation but appreciated for their views.
Amenities
9.1/10Spa and pool areas were well received; however, some guests felt more sunbeds were needed.
Value for Money
7.6/10Several comments indicated the hotel did not meet expectations for a 5-star rating, leading to perceptions of overpricing.
Food and Beverage
7.1/10Food service was criticized for being slow and often cold.
Overall Experience
9.6/10Despite negatives, many guests had a positive experience overall and recommended the hotel.