Max Savassi Apart Service - OFICIAL vs Similar Hotels

Some rooms were described as old or needing maintenance.

Rooms were described as spacious, comfortable, and well-equipped.

Rooms were described as spacious but had some issues with dated amenities.

Many guests report comfortable, good rooms (including connecting rooms), but some mention aging rooms, AC infiltration and occasional leaks that prevent a top score.

Several guests reported issues with cleanliness, impacting their stay.

Cleanliness was mentioned as an issue, especially with food smells in public areas.

Some reviews noted cleanliness issues, but overall was acceptable.

Mixed mentions: several guests praise cleanliness, but there are recurring issues (mold in shower grout, sink leakage, dirty walls, an accessible room described as dirty) that lower this score.

Consistently highlighted as excellent by multiple guests.

The location was frequently highlighted as a positive aspect.

Guests frequently mentioned the good location of the hotel.

Consistently described as excellent: central, safe, walkable to restaurants, shops and cultural sites; repeatedly highlighted as a strong positive.

Many reviews praised the attentive service and the staff's politeness.

Staff were described as friendly and attentive.

Numerous reviews praised the staff for their kindness and efficiency.

Generally highly praised (cordial, attentive, efficient staff), though there are notable negative incidents (poor night/midnight reception, slow check-in due to staff breaks, billing/receipt errors) that temper the score.

Breakfast received positive comments, although options were perceived as limited.

Breakfast and restaurant quality received positive mentions.

Breakfast received high marks for variety and quality.

Very strong sentiment: the breakfast is repeatedly called excellent/perfect and the hotel's F&B receives consistent high praise.

Amenities received mixed feedback but generally seen as adequate.

Amenities are good but could be improved with better pool maintenance.

Some amenities like the pool were criticized, but the breakfast was highly praised.

Breakfast and basic amenities (frigobar, water availability, late checkout) are appreciated; parking/not being included and occasional operational issues slightly reduce this rating.

Considered fair by most, despite some mentioning high daily rates.

Good value given the location and amenities, but some issues took away from the overall experience.

Several comments indicated that rates were high compared to quality.

Multiple mentions of strong cost-benefit and guests saying the stay was worth the price, though extra charges for parking lowered perceived value for some.