InterContinental Nanjing by IHG

A lovely hotel. Will be back! The bar staff (where I worked most nights during my stay) were so nice.

Nothing

退房時櫃檯被佔用太久

地理位置优越

设施老化，房间灯控坏了，半夜换房间。入住时间办理等太长，办理后回来拿房卡员工找不到系统录入的客人信息，房卡刷得无效，只能坐电梯，连续找了前台三次才处理明白。餐饮明显在节约成本，菜品一般，早餐不提供餐巾，只有纸巾，离店后发票金额开错。酒店管理混乱，没有总经理只有duty manager.

Eski

Level 61, excellent view of the lake

Pay for breakfast

Location

The size of the room and the views of the lake.

Dirty windows.

Завтрак хороший, выбор большой. Расположение вроде отличное, но не смог посмотреть город и оценку дать не смогу. Вид на город отличный, в целом отель тихий и отличный

早餐很豐富、好吃

行政酒廊酒水飲料、餐點很差，不值得為了去行政酒廊而住行政房

- Lake view, - Central location near by the metro/train station - Breakfast options, - Room upgrade for free.

- Heating system not functioning, only wind was blowing. 19 degrees daily were measured in the room, - Ceiling / ventilation duct near the window damaged, - Light bulb In wardrobe not working (no light), - No supply of drinking water during the last day.

地点还行

设施非常陈旧

離地鐵近

1床太軟，無獨立筒，不好睡 2晚上有人在45樓大堂抽菸

Location

Facilities and services - smoking smells at nonsmoking places

搭滴滴打車至附近的雞鳴寺不用20分鐘，逛完後步行5分即可上城牆散步，城牆外即是玄武湖. 很方便

Nice big rooms with comfortable beds. Breakfast buffet was really good too.

No complaints.

located at downtown area, room is very good, very clean & quiet, location is great, just 1 min walk to the metro station

I did not eat breakfast.

N/A

Location can view the Nanjing city from the higher floor

The tv set is not appropriate size , should be bigger and high definition, as a 5 stars hotel, should be better.

The breakfast and the location of the hotel was excellent.

The room could have been more modern, apart from that we enjoyed our stay.

Extremly good personal service, staff is amasing! And do not miss the dinner buffet!

The view was exceptional from floor 59. Beds were very comfortable, rooms are cleaned daily, all amenities were not modernly new but good condition. Staff were friendly and always offered to help with anything you need, fast service even at 2am in the morning. Location is also exceptional, very easy to travel to all landmarks and shopping centres. To get up to the guest rooms, you need to take an elevator up to 45th floor and switch another elevator, when there are deliveries or takeaways it can be a hassle (in our other hotels a robot would deliver the items to our door).

There was no option in the room to turn the temperature to under 25 degrees even during the hot days. The AC turned itself to 31 degrees at one point and we were melting in the room. The hotels explanation was that as the building is connected to the shopping centre, during season change the building changes the system to providing heat only. It was not a satisfiable outcome, but they resolved it with adding free breakfast to the remainder of our stay and delivering a fan to the room asap. I am not pleased with the amenities but was okay in the end for the service.

Das Intercontinental Nanjing liegt mitten in der Stadt. Super Ausgangspunkt um auch per Fuß von A nach B zu kommen. Frühstück mit riesiger Auswahl. Die Zimmer sehr groß und mit super Blick auf ganz Nanjing. Sehr gerne bin ich hier wieder Gast

A Stay of 4 nights for vacation, the hotel staffs are very nice and friendly, the location is close to the Lake and nearby site-seeing locations, right at the subway exit

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Exceptional view from my room. It is really nice that my late check-out request is accepted

Vista dal piano 45 per colazione e finestra camera piano 66 !!!

Piscina condivisa con ospiti esterni

Great views from the 63rd floor

Laundry too expensive

Great stay

Convenient

3 mins walk to Gulou station metro. Safe and good location, adjacent to small shopping mall. Staff english understanding very limited for an 5 stars international hotel. Rooms are old and need major renovations. Working chair was not working and asked to change 2x but not being done.

inattentive; slow staff - lots of errors

A quiet and comfortable place to stay. It's near to the Xuan Wu lake and other famous landmarks. It is within walking distance to the subway station. The hotel staff are courteous and professional.

The morning breakfast coffee is not hot. Need to service the coffee making machine.

Location is very good, close to all main attractions. The building itself is stunning and a landmark in the skyline. The views from the room to the lake was also awesome, although the windows were very dirty.

The main problem we had is that the room temperature was impossible to get below 25 degrees celsius. Sometimes we had 27 during night, which was uncomfortable (with AC to the max). The TV did not work for the first two days, although they offered a room-change (they did repair it). Staff does not speak English (some do at a bare minimum). Some things in the room are showing age.

everything, staff are super nice and helpful

toilet seat , shower room needs more cleaning

I had a wonderful stay at this hotel and would gladly return. The room was incredibly spacious, featuring a large bathroom that included both a separate bathtub and shower, as well as a set of high-quality toiletry amenities and robes. I was fortunate to stay on the 65th floor, and the view was stunning. Upon arrival, I was welcomed with a fresh fruit plate that included a dragon fruit, a large apple and pear, and a banana—a thoughtful touch. The exercise room was well equipped and more than sufficient for a solid workout. The hotel’s lunch and dinner buffet was reasonably priced and offered a wide variety of options, catering to many tastes. The location is also a major plus—just steps from the metro station, and right across the street are local eateries, a McDonald’s, and Paris Baguette. Additionally, the hotel is directly connected to a shopping center, which includes a Manner Coffee shop—perfect for a morning pick-me-up or an afternoon break. I also enjoyed the complimentary wine offered at the lounge after a long day of sightseeing.

The hotel spans about 80 floors and uses two separate elevator systems—one for the common areas and another for the guest rooms—so you’ll need to transfer elevators to reach your room. It’s a minor inconvenience, but the only real hassle during an otherwise excellent stay.

Breakfast is great.

Room is really comfortable and beautiful, also services are very good.

N/A

Great place to stay and beautiful view.

The rooms were excellent quality - I loved the automatic curtains. Everything was top notch!

景色とっても良かった

Nil

Everything was nice except that i upgraded room to top executive floor and had to wipe the table with dust and oil. Didnt expect a hotel like Intercontinental would be like that.

Good View

NA

Great location. Beautiful hotel.

Amazing views. Lovely breakfast. Comfortable bed. Friendly helpful staff.

location, view of the lake, general facilities

room temperature was hard to set, it was too warm throughout my stay

great hotel , well maintained, located in the heart of the city , convenient and with clean and confortable spaces

Very friendly reception staff. Best location and view. Excellent facility!

Excellent location and great view. Room facilities are perfect. One of the best breakfast buffet I had The only issue is life saver (Female) at swimming pool was unfriendly and apathetic

Terrible experience, the room is over 30C in early April!! The hotel staff lied that the whole building's airconditioning does not working, ignored that the cooling system works well in restaurants, lobby, and even the hallway outside the room. They just shut the airconditioning to save money, and lied to their customers. I don't know how they manage to operate the business, it is just not a 5 star hotel.

看全景，视野很好

The location and amenities at this hotel were fantastic. It’s central with great views of the lake and an excellent breakfast fare at the buffet. However we did have some issues to the response we had to the fridge and room temperature. It was unseasonably warm when we visited. Usually during this time it’s 18-22 degrees Celsius but it was 35 degrees this day. We had travelled into Nanjing from Huangshan where it was also 33 degrees. The room when we arrived had the heating set to 29 degrees and the windows were left open. The internal temperature of the room was 32. We tried changing the room temp but the thermostat didn’t change the temperature whatsoever. We spoke to the hotel staff and they advised the the floors are set to a temp and we couldn’t change it and to open the windows which were already open. When we arrived the fridge was not on so we turned it on and changed it to the coolest setting. I travel with medication that requires it to be stored below 4 degrees which hasn’t been a problem this trip as every hotel has had refrigeration. When we called the hotel staff they advised that this was as cold as the fridge would get. They promptly provided ice. Unfortunately due to this the stay itself was not comfortable as the room only dipped under 30 degrees after 9pm. When a storm came through and kept us awake. As mentioned the hotel is great for everything else. Maybe we had an off stay as all other intercontinental experiences have been amazing.

NO AIR-CONDITIONER!!!! And the room is 88 degrees. How can you sleep in this??? I am so disappointed in this hotel. If I wasn’t so tired, I would leave now. Unacceptable for this brand. Staff is friendly enough. Hotel is a little warm and dated. Views are very pretty and rooms are very nice but again, a little warm and dated. All would be good but NO AIR-CONDITIONER

체크인 때 약간 영어가 능숙하지 못하다는 느낌은 있었으나 매우 친절하고 밝은 표정으로 체크인 절차를 마쳐주었고, 1시간 정도 일찍 도착했으나 바로 체크인 가능했음. 45층에서 엘리베이터를 한번 갈아타야 했지만, 직원이 배치되어 밝은 표정으로 맞이해 주었음. 아침식사도 45층에서 하는데, 다소 좁은 느낌은 있었으나 음식도 풍족하고 맛도 괜찮았음. 객실에는 치약/치솔, 면도기, 슬리퍼, 드라이어기 모두 잘 구비되어 있고, 수압 등도 문제 없었고, 침대와 침구가 아주 편안했음. 룸서비스를 요청했는데 영어가 능숙하지 않은지 객실로 직접 방문하여 주문을 받았음. 룸서비스로 주문한 피자는 맛이 아주 별로였는데 개선되면 좋겠음. 76층 'Summit' 중식당은 전망도 좋고 음식맛도 훌륭했으며, 주문했던 와인도 괜찮았음. 서빙하는 직원도 친절했음. 호텔 1층에서 쇼핑몰로 바로 연결되어 편리하였는데 쇼핑몰에 위치한 스페인 레스토랑도 맛이 있었음. 전반적으로 좋은 호텔이고 난징에 좀더 많은 외국인들이 와서 난징의 역사와 멋과 맛을 함께 느낄 수 있으면 좋겠다는 생각이 들 정도로 만족스러운 여행이었음.

A brilliant view of the city yet the hotel is a bit old.

Perfect, and I still had a free upgrade to a very comfortable room!

The hotel itself is excellent, except for some unpleasant check-in experience, which was resolved nicely afterwards.

広くていここちいい

地下鉄鼓楼駅から徒歩5分以内で着く、ホテル前にもバス停がある大変便利な場所にあるホテルです。 周辺には庶民的なレストランやパン屋、コンビニも3軒あり、買い物にも困りません。 部屋は最初に泊まった部屋で水道が止まるトラブルがありましたが、スタッフにすぐに部屋を変えてもらうことができました。 西に面する部屋は少し室温が高く感じるかもしれません。 朝食は種類も豊富で1週間連泊しても飽きませんでした。

The hotel has an impressive view of the city. It is very modern and clean. Excellent location: it is next to the entrance of subway Line 1.

Great hotel with great staff. It's next to a mrt station and convenient. I had a wanderful one week stay there.

Breakfast still could be improve.

The room was absolutely clean and warm with absolutely comfortable beds to sleep in. Food is easily available around the hotel with ease of transportation choice, be it Didi or the metro. We were informed that we were upgraded upon check-in.

It would have been an excellent stay if the housekeeping team had cleared my eaten fruits after first night. Unsure if there was any protocol, my fruits were clearly cut and consumed but not cleared away after the room is made up each day (stayed three nights). The reception and concierge had been helpful with our queries on services.

Well maintained luxury hotel. Downtown Nanjing with easy access to tourist attractions. Second stay there. Early 2000 style. Unique view of Nanjing from above 47th floor. This time , my room was on the 70th. Comfortable room bt a minor inconvenience: sometimes the bathroom has a slight smell of plumbing. But water pressure for shower was formidable. TV is too small ompared with the sizeble room of 46 m2. Breakfast was still very good.

Had some payment issue at check in. Problem cleared in about 10 minutes. Reception gave me a free breakfast because of this problem. The hotel is the tallest building in Nanjing. Subway line 1 and 4 is right outside of the hotel. Big room size! Friendly staffs.

Outstanding hotel, strongly recommend to others. Would stay again!