The Muse Hotel Boracay

Staff were excellent. Very close to the beach and DMall

Its very dirty, stinks everywhere, lobby, elevator, Bathrooms. Stinks like sewer. The room is well made but stills feel dirty and stinky.. staff are incompetent. No gym in the premises. The deck in the ocean view was full of debris!!! Very concerning for children.. they made me pay $200 for extra person in room. So ridiculous.!!! Never coming back to boracay!! They boracay overall smells like sewer and very annoying activity sellers!!!

Staff were very helpful and professional and polite. Very easy to talk to

Greatest staff!

You can always request for bottled water anytime.

Staff are friendly and accommodating.

It’s clean and safe. Room is spacious. Staff are friendly and helpful. Maybe just repair the shower head and the shampoo and soap dispenser.

Great location on the beach front. Hotel rooms does not really have an ocean view. The breakfast offered daily has a wonderful ocean view. Staff is very friendly. The pool is in the center on a lower level.

I had second thoughts to book this hotel (because I wanted to book more popular hotels) but no regrets! It is now on my list of the top hotels that I have stayed so far, it's even better than some high-end 5-star hotels. My family arrived earlier than the check-in time but we were quickly accomodated and given a room. There were welcome drinks and they gave us wifi access for our entire stay (up to 40 mbps speed). The room and bathroom was very clean with complete toiletries and even a complimentary safety kit (alcohol, face mask, etc.) was given. The free breakfast buffet is not indicated in Expedia but it is included; the food is simple but great, there is also variety everday. The pool is clean and good for kids because it is not deep. All of the staff from the doorman, receptionist, maintenance, would always greet with a smile and were kind to answer to any request/question. If you are looking to experience your Boracay bucketlist, this hotel is one of the best options because it is near famous restaurants and cafes (also walking distance to main road, docking area for tours and activities, D'mall) other than the fact that it is on the beachfront. Just some points to improve is that the top floor is not accessible at the time of our stay. Also, don't know if it is a pro or con that they cleaned our room even without us asking - but it is an appreciated gesture. For what we paid which was USD330 for 4D3N, it was definitely worth it and I would recommend to anyone.

Quiet and private. Staff are accommodating and well trained.

今回は2019-20の年越しで利用しました。 台風の影響を受け、最上階は利用不可でした。 他のホテルもですが、計画停電時ありでした。 116号室を、利用。 入口から近くて便利。 ただ、隣の外ではスキューバーの青空教室をしてるので、カーテンは開けれない感じです。 プールも地下にありますが、すこし薄暗い感じ。 朝ごはんは、オムレツや目玉焼きがオススメ。 そんなに種類はありません。 スタッフは感じの良い方もいてます。 お風呂のお湯はちゃんとでます。 タオルはよい香りでした。 一階部分に中華系の海鮮料理店もあります。

When we got there, they didn't have us checked in even though it says here that they do 24-check in.They said that they were having our rooms cleaned that was why they couldn't give us a room right away. hWhen they finally gave us a room, they were very dirty and not pleasant to look at. Especially the bathrooms. In addition to that, the hairdryer and the wifi were both not working. The staff of the hotel were very nice though.

The absolute worst “hotel” I’ve ever stayed at in my life. It’s more of a grimy hostel with bigger rooms. The room was filthy, the staff completely oblivious to even almost caring. Would argue with you instead of help. No beach chairs, no amenities, a true 1 Star piece of garbage. The rooms we do gross. Thick coat of dust on the bed, stains and dirt on walls. Old showers, the toilet leaked. Nightmare, never stay here.

Great amenities, friendly staff and very clean.

IT WAS A GREAT EXPERIENCE STAFF WAS COURTEOUS AND VERY NICE

화이트비치 바로 앞에 위치. 메인로드에서 들어가려면 골목길로 걸어가야하는데 캐리어 끌고 다니기 불편함. 그래도 화이트 비치가 바로 보여서 굿! 조식 식당은 2층에 있고 창가쪽 뷰가 정말 좋음. 조식은 간단한 정도라 기대는 마시길... 혹시 보라카이G 호핑예약하신 분들은 걸어서 스노우카페까지 10분내에 도착하고 배타고 내리는 곳이 호텔 바로 앞쪽임! 옐로우캡피자는 바로옆에 있고 스타벅스,조니스그릴(스타벅스2층)까지 걸어시 1분이내, 디몰까지 5분이내 실내수영장은 있으나 한번 들어가고 안들어감. 침대는 그냥보통이고 냉장고 성능은 시원찮음...에어컨은 시원한 편 그리고 호텔 바로앞에 액티비티 삐끼들이 있는데 절대 눈길주길 말길.. 웃으면서 바가지 엄청남ㅠ.ㅠ 할려면 무조건 흥정 디스카운트! 보라카이G나 와그 핑크라운지에서 말통하는 한국분들과 현지 가격알아보고 흥정하세요 와이파이는 있으나 맨구석방이라 그런지 잘 안터짐..로비는 잘터짐 그리고 뒷쪽 방은 뷰를 기대하지마시길... 식당창가에서 바다보는걸로.. 비치타올 기본으로 빌려주고 혹시 튜브가지고 가시는 분들은 카운트에 부탁하면 옛날 자전거 펌프로 호텔직원이 땀 뻘뻘흘리면서 넣어줌..^^:

I. Will rate it A 2 star hotel for the price of a 4 star hotel .. It’s newly renovated n d rooms r spacious. D management r inexperienced , they used a trainee to check us in, it’s past 4pm ,they make us wait for our room , then told us d Aircon was not working , they put us on d 5th Fl, but the elevator was not working . the room they brought us on the 5th Fl turn out to be occupied, more waitIng till we got our room.. D mandatory Christmas Eve dinner was a ripped off, it doesn’t even include a pops or coffee or tea.

The Muse has one of the best locations right on the beach. It’s only a few minutes walk to good restaurants, bars, and the D’Mall.

Good: Location, beside the beach. Bad : Can't check-in before 3pm. We are total 4 pax, but room amenity is only 2 sets. Nobody was using swimming pool, cause still under construction in pool floor. Shower booth was not available beside pool. Lower ground/ 3rd floor/ Rooftop is still under construction. Wi-Fi was not good in SEA view room(no problem in Lobby). No slipper in the room. No foot shower booth at entrance, so a lot of sand in the room. Breakfast started from 7am. Check out is 11am and there is no shower booth after check out. So once check out , can't play in the sea.

只々残念な滞在でした。

Hotel rooms were a bit worn and not as nice as I would have expected for the price. The Muse is one of the few hotels that doesn’t have sun beds out front on the beach (even small hotels had them further up the beach) so it was difficult to find a place to sit as most without having to rent beds - very disappointing.

The place is terrible but staff is friendly. The facilities sucks.

No WiFI unless you were in the lobby or in the hallways outside the rooms. No Water pressure and hot water in the morning 2 of the 3 days of the stay. Staff tried to charge me an extra 3000 peso on our rate at time of checkout even though my bill was pre paid no towels in room when we checked in and hard to get ahold of hotel staff by phone overall this property is over priced and not worth it. will not stay here again

WiFi was strong, people were friendly, quiet peaceful area, near the beach.