Boracay Wetland Conservation Park
Boracay Wetland Conservation Park, Lapus Lapus Road, Malay, 5608 Aklan, Philippines- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Indulge in Relaxation
Pamper yourself with massages, body treatments, and facials during your stay at Henann Prime Beach Resort. Unwind further with amenities like complimentary Wi-Fi, concierge services, and lifeguards on site for peace of mind.
Gastronomic Delights
Satisfy your taste buds at the hotel's restaurant or grab a quick bite at the café. Don't miss out on the room service and end your day with a refreshing drink at the bar/lounge. Feast on delicious buffet breakfasts to start your mornings right.
Comfort and Connectivity
Feel at home in one of the 154 air-conditioned guestrooms equipped with private balconies. Stay connected with free Wi-Fi and enjoy entertainment with cable TV. The spacious bathrooms feature separate tubs and showers, premium toiletries, and bidets for your comfort.
Ready for a luxurious beachfront escape? Book your stay at Henann Prime Beach Resort now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Queen Bed and 1 Twin Bed
388-sq-foot room, balcony with pool views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide), Twin bed (90-99 cm wide)
Room details
36 m2
Pool View
In-room amenities
1 King Bed
603-sq-foot room, balcony with beach and sea views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 50-inch TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
56 m2
Sea View, Beach View
In-room amenities
1 Queen Bed and 1 Twin Bed
388-sq-foot room, balcony with pool views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide), Twin bed (90-99 cm wide)
Room details
36 m2
Pool View
In-room amenities
1 Queen Bed and 1 Twin Bed
431-sq-foot room, balcony with pool views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide), Twin bed (90-99 cm wide)
Room details
40 m2
Pool View
In-room amenities
1 Queen Bed and 1 Twin Bed
431-sq-foot room, balcony with pool views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 43-inch TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide), Twin bed (90-99 cm wide)
Room details
40 m2
Pool View
In-room amenities
1 Queen Bed and 1 Twin Bed
452-sq-foot room, balcony with pool views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 1-inch TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide), Twin bed (90-99 cm wide)
Room details
42 m2
Pool View
In-room amenities
1 Queen Bed OR 1 Twin Bed
452-sq-foot room, balcony with pool views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 1-inch TV with premium channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, laptop workspace, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Twin bed (90-99 cm wide)
Room details
42 m2
Pool View
In-room amenities
Pets not allowed
Noise-free rooms not guaranteed
No elevators
Professional property host/manager
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
This is amazing resort right on the water. The room is incredible clean and the staff are so friendly. We especially like the food and one of the best host was.Helo. He Helo was so attentive remembered what we liked and made for a great experience for the entire family. Thank you all for such an amazing Stay.
The resort and the crew are amazing. The food is phenomenal and everyone is so attentive to all our needs. I enjoy every crew every food that they serve.. All the crew in the restaurant, room and front desk, attendant in the Buffet are so Friendly and attentive, Gelo made it special.
We enjoyed our stay. Everything was perfect. Rona at the front desk checked us in earlier than promised. All of the staff were very helpful.
Overall, our experience at Henann Prime was smooth and pleasant. The room was clean and comfortable, and the pool was well maintained. The transport service was also very good and convenient. The staff were very proactive and helpful, especially Anne, who assisted me with several follow-ups. The restaurant food was excellent, and the breakfast buffet was enjoyable as well—particularly the champorado, which stood out. We truly appreciated the quality of service and hospitality throughout our stay.
Our stay was very pleasant and altogether relaxing. Everything is smooth from the airport transfers to checking in and checking out. All staff are very friendly and helpful specially when we checked in, Anne, the front desk that assisted us went above and beyond in accommodating us. Our arrival time was earlier and had to wait but she helped us get our rooms sooner and even helped us in transferring tooms as our initial request to have rooms connected or at least near to each other. Overall, we're very happy. From the services, to the foods and the massage that we also availed. It's our second time booking at Henann Prime and it will always be our go-to hotel in Boracay. ❤️❤️❤️
Our first Henann stay on the island. The receptionist (Charm) lives up to her name as she was indeed charming, most friendly and accommodating. Removed my anxiety to be honest! We look forward to spending our Christmas here.
I am very disappointed from this hotel waited sinllng check in then room not cleaned well smells so bad from smoke, we went restaurant but crowded ordered pasta was disgusting no reccommend this
After a long trip to the island, we finally arrived at Henann Prime. Front desk personnel by the name of Charm accommodated us swiftly with a smile. Hotel was a perfect getaway for our family trip during Christmas season..
Location provides a more serene environment away from the crowd. The athmosphere is great for families. There are many room choices to cater to the size of your group or family. I find booking online ahead of time provides the best savings or bang for the buck.
Me and wife was very happy with our 5 day stay here at Henann Prime. Besides the beautiful view of the white sand beach the service rendered was excellent and the crews are all accommodating with all there smiles and they all look good with the color of their uniforms. The accommodation was really perfect all the way from the rooms to the good food everyday. We also enjoyed walking along the very fine white sand and was perfect a beach front.My wife was also enjoying the Buko every single day. Shout out to Chary and the rest of the crew! Will sure miss your hospitality!
Henann Prime Beach Resort in Boracay was exceptional from check-in to check-out. It is a must-stay destination—very accommodating, welcoming, and staffed by friendly and polite personnel. I would highly recommend this resort to anyone visiting Boracay. Special thanks to Rona at the front desk for her outstanding assistance throughout our stay. She went above and beyond by helping me obtain medication when needed. Truly excellent service and warm hospitality.
First time to Hennan Prime Boracay. Extremely cool experience to open the slider door and take 1 step and be in the pool. Very nice room with both a rainfall shower and a large enough tub for me as a rather large American…. All the staff are super friendly and helpful, including the security guards who stop traffic so we can cross the street to get to the beach and breakfast buffet. Which is another great piece of awesomeness. The food is really great, they offer made to order eggs among a huge variety of local and American and other “normal” foods. Healthy choices available of fresh fruits, juices, and then there’s the pastries that they make fresh daily.
Can I just say that Henann was okay but the front desk Charm made it remarkable. We travelled straight from Germany and her energy was just so pleasing. She was very accommodating, always smiling and it really made our day.
We had a wonderful stay at Henann Prime, and what truly stood out was the excellent service from the moment we arrived. The hotel is beautiful, well-maintained, and offers a relaxing atmosphere that perfectly complements a Boracay getaway. Special recognition goes to Hailie from the Front Desk—she provided outstanding customer service with genuine warmth and professionalism. She was welcoming, attentive, and very efficient in assisting us, making our check-in and overall experience smooth and stress-free. Her friendly attitude and willingness to help truly made us feel valued as guests. The staff overall were courteous and accommodating, but Hailie’s service deserves special mention. Experiences like this are what make guests want to return. Highly recommended, and we look forward to staying here again!
Henann Prime Beach is easily one of the finest resorts in Station 1. Its facilities are world-class, and the staff consistently go above and beyond with their warmth and professionalism. Jul, in particular, made our stay truly exceptional—handling everything seamlessly, from check-in and activity bookings to attending to our requests and processing our payables. Our group genuinely felt like VIPs throughout our stay. If you’re looking for a memorable and hassle-free experience in Boracay, you won’t regret choosing Henann Prime.
Location is amazing . Beach front and not crowded beach area. Clean amentities, rooms spacious and price for the overall package is good. Breakfast buffet with multiple options and yummy food. Can get busy in the morning but open from 6-10am. So depends what time you go. Staff was friendly and especially Mar. Room noise was quiet ,
Very welcoming and accommodating hotel staff. 3rd time staying @ henann prime. Special thanks to maam anne @ reception
This is our second year staying at Henann Prime and our fifth year staying with Henann Resorts in Boracay. We were previously patrons of Henann Regency and decided to shift to Station 1 for the quieter beach atmosphere. Upon arrival, we were warmly welcomed by Charm at the reception, and she was truly delightful. She was helpful, accommodating, and very attentive. Among all our stays with Henann, she was the only one who was able to grant us an early check-in—something we deeply appreciated, especially since our two young children were tired and hungry after the flight. Overall, our stay was still very good. However, we did notice some changes in the buffet breakfast offerings. Bacon was no longer served daily, and we truly missed the sweet papaya that we used to enjoy as dessert every day. We hope these items can be brought back to the menu by the time we visit again next year.
The service is on point, all of the service and security crew are very accommodating. Special to ma'am chary and ma'am for taking care of us, and thanks to all security guards especially sir padilla for making us feel safe.
The service was excellent,accommodating and friendly staff.special mention to:Ms.Chary,Ms Rose,Mr.Jomar,Mr.Padilla. Definitely we will back.
The staff were kind, respectful, and always smiling. From the moment I arrived, they welcomed me warmly and made me feel comfortable. They were patient in answering my questions and quick to help whenever I needed something.
We spent 6 nights here in November. We loved it. There aren't many ocean view rooms, if that's important to you book early. We were fortunate enough to have one and thought it was a worthwhile upgrade. The rooms are kept spotlessly clean. Check in and out was easy, and we really appreciated the pick up service from the airport to make things easy as first time visitors to the island. Breakfast was decent, only thing we missed seeing was yogurt. Staff in the kitchen were really nice and we had a few dinners here as well. There was live music every night that was entertaining, and the prices for lunch and dinner were very reasonable. The beach is STUNNING, exceptionally clear water and soft clean sand. Unfortunately the normal beach chair reservation nonsense happens here with guests dropping there towels on a chair and then leaving for hours. There staff should do a better job of ensuring this doesn't happen. The bad guests are the issue, but if the staff does nothing then the problem just gets worse. The pool in the beach side building is small but nice, and a good spot for some shade. Massage prices were very reasonable, and my wife raved about the lady who gave her a few massages poolside. We would stay here again without hesitation. Hennans appear to be well run hotels from what I can see.
Had a wonderful ands pleasant stay here. The customer service truly met my expectations—everyone was so accommodating and easy to deal with. Special mention to Mar and Chris from the restaurant team, who consistently took care of our group and made sure we had everything we need. Hennan really offers everything you’re looking for, from good food and a relaxing stay to fun activities right on the beach. Highly recommended this place if you want a peaceful getaway paired with genuinely good service!
We had a wonderful experience at Henann Prime Resort! The service from all the staff was superb, especially Anne, who made our stay extra special.
Had the best experience at Henann Prime Boracay! The place is beautiful, and the service is even better. Huge shoutout to Mar and Sir Chris from the dining area—so accommodating, generous, and maasikaso. They truly made our stay unforgettable. 💙✨🌞
The place is great! The service is very commendable! Sir Chris and Mar of their F&B are very much accomodating. They assisted us through out our stay in the hotel. We will definitely go back to Hennan Prime to experience again such service. Thank you so much Hennan Prime. Thank you Sir Chris and Mar.
Henann resorts always delivers the best service. Whenever I go to Boracay and Bohol, Henann is always my go to hotel/resort. Always looking forward to their breakfast buffet. Lots of selection and delicious. Look for Mar and Chris as their hospitality and service will make your stay in Henann unforgettable.
Super happy with Hennan Prime especially with their service. Staffs are very accomodating (special mention to Mar). Love their breakfast buffest. and location is very clean and convenient. Definitely worth it, and will come back here again.
We had a great stay at Henann Prime. The staff was friendly throughout our visit and we felt well taken care of, especially by Charry who went out of her way to make sure we were comfortable. The location of the hotel is incredible. We had breakfast every morning overlooking the white beach, and the ambiance made each day feel calm and refreshing. The breakfast buffet itself had a good selection and was a wonderful way to start our mornings. Our room was on the smaller side but still good value for money. The only thing we hope can be improved is housekeeping because we had to request room cleaning ourselves when we returned in the afternoon. We were also hosting my boyfriend’s couple who were visiting the Philippines for the first time. The boodle fight the team prepared at the beachfront was beautiful and unforgettable. I felt it could have had a bit more protein for the price, but the setup and the care from Charry and her team made the experience really special. Overall, we enjoyed our stay and appreciated the warmth and genuine hospitality of the team.
Charm is very accommodating and approcahble. She is easy to talk to and she even allowed us to check in early. Happy with the service
If you’re traveling with young kids, I highly recommend Henann Prime Beach Resort. Everything checked our boxes, and here’s why: 1. Airport Transfers Their roundtrip airport transfer is a lifesaver, especially with kids. From airport to hotel and back, everything was smooth and hassle-free. No need to figure anything out after a long flight. 2. Accommodation and Front Desk The front desk staff are warm, approachable, and truly accommodating. Check-in and check-out were quick and easy. Special shoutout to Maria, who helped us from the moment we inquired. She made our stay at Henann Prime possible. 3. Housekeeping Housekeeping does an excellent job. With young kids, rooms get messy fast, but every time we requested a room refresh, it felt like checking in again. The room size is decent, a bit tight for a family with small kids, but still comfortable. I also loved that the room didn’t have a strong air-freshener scent. My kids get eczema flare-ups from overpowering smells, so this was a huge plus for us. 4. Concierge, Security, and Staff Every staff member we encountered smiled, greeted us, and made us feel welcome. We weren’t expecting VIP treatment, but the fact that they make every guest feel seen and valued really stands out. 5. Restaurant (Salt at Henann Prime) Boracay has a lot of great food options, but Salt at Henann Prime is honestly underrated. The food is consistently good, prices are mid-range, and the convenience is perfect when you have three kids under five. The restaurant staff are exceptional. They always made sure our kids were comfortable, and they even provided baby plates without us asking. Small things like that really matter to us. They also have a live band in the evenings. Special shoutout to Mar, who somehow has the same bright smile from breakfast through dinner. He made every meal feel welcoming. Everything we needed was right here at Henann Prime. We love the Boracay sunset, and we’ll definitely be coming back to this hotel again.
Our Boracay favorite — Henann Prime. Great food, great vibes, amazing service. Three years straight! Thanks, Charm (concierge) and Mar (Sea Salt), for always taking care of us!
Pretty Satisfied and we look forward to coming back with our family. We enjoyed how prime the location is and how convenient it was to stay. I just hope that they do upgrade their televisions ☺️ I also love that it is not too crowded so if you chase a calm, quiet and peaceful vacay, you can definitely vouch for Henann Prime!
We really appreciate Jul at the Front Desk who assisted us during our check-in. He made a way to accommodate our request for an early check-in since it was our birthday. The staff also prepared a welcome signage to celebrate our birthday and honeymoon as newlyweds. Thank you so much, Sir Jul, all the housekeeping staff, and everyone from Henann Prime for ensuring we will have the best stay here in Boracay! ♥️
Ms. Charm from front desk really helped our stay become more comfortable. She was eager to assist us from check in up to our room transfer, and also on check out.
Location is very nice Atmosphere is nice as well Rooms are clean and in good scent We felt really valued as guest. Thanks to Anne the receptionist.
5 star stay! Not much you can fault with this hotel. Firstly, hotel is really nice, clean, not anymore you could ask for. Food was excellent, would highly recommend the “truffle pasta” as this was amazing! The waiting staff could be a hit or a miss, some nights it was excellent, other nights you can be waiting a while, which isn’t because they are busy you can see alot of staff available chatting to each other. Cocktails were also excellent, pina coladas made with fresh coconut. The location was also good, around a 15 minute walk to the “busy area” or there are tuktuks outside the hotel which cost around 100paso to take you. A seven eleven also about 5 minutes away which is perfect. The beach outside is unreal, such white sand and beautiful clear water. Something out of a movie! My only issue would be to access the beach, you have to walk through the restaurant, this results in a lot of wet people and sand getting brought into the restaurant. Minor issue but access that didn’t lead through the restaurant would have worked better in my opinion. The pool is also good, not deep (I think 4 meters, but still more than enough to have a good swim). Overall though, really good stay and if I was to return to Boracay I would stay here again.
No original plan to stay in Henann Prime but due to typhoon Verbena, we were forced to go back to the island from the airport. I highly recommend Marie. She is good, well mannered and efficiently helped us in going back to the island from the airport with no prior booking thru phone call. She walked us through the process of reserving the rooms we stayed in and she was friendly and efficient enough to help and assist us even while we were in the resort. However, there are some amenities that made me asked. I kid you not when I say, I always stay here whenever I visit the island yearly. It is just this recent stay that I tried other hotels but due to typhoon I stayed here for 3D, 2N. The hotel slippers, bath gel and other amenities were not provided until you request for one. The boxes displayed in the bathroom (shower cap, sanitary bag, etc.) were empty except the toothbrush. Compared to my previous experience with this hotel before the recent unexpected trip, I can say that some of the amenities of this hotel are not the same. Also, there was no initiative from the lady who assisted me in the front desk (Not Marie) when I forgot my IDs when I checked in.
Henann Prime Beach Resort offers a dining experience that sets a new bar in Boracay. For my birthday, I requested a special Seafood Boodle Fight, and the team executed it flawlessly! The boodle was incredibly delicious—yummy, fresh seafood that wasn't too heavy, perfectly balancing flavor and quality. This concept, embracing authentic Philippine culture in such a beautiful setting, truly makes Henann Prime stand out. They are definitely pioneering this dining style among the island's major restaurants. If you are looking for fresh seafood and an unforgettable, authentic cultural dining event in Boracay, you must try the boodle fight experience at Henann Prime. It's a culinary highlight of the island!
Highly recommend Henann Prime Beach Resort! The rooms are spacious and well maintained. Thoroughly enjoyed the daily breakfast offerings, with a wonderful selection of hot foods, pastries, fruit and many other dishes. The service throughout our stay from the housekeeping to the restaurant and beachside area was excellent! The location is unbeatable! We also paid for the transfer service from the Caticlan airport to the hotel…regardless of the conditions, all the staff involved should be congratulated for such an efficient and fantastic service! Thank you to all the staff who made our holiday so special!
Great service in sea salt staff. Chary gelo christian janette ryan rose irene very friendly and welcoming food is fantastic
My husband and I had an exceptional stay at this hotel. The customer service was truly outstanding—every staff member I interacted with was courteous, warm, attentive, and eager to help. They made me feel welcome the moment I arrived. The cleanliness of the hotel was equally impressive. Our room was spotless and well maintained. The common areas were also pristine, creating a comfortable and relaxing atmosphere throughout my stay. Loved the breakfast buffet. Food was delicious and selection was just right. I would highly recommend this hotel to anyone looking for exceptional service, clean and comfortable accommodations, and truly great food. I’m already looking forward to my next visit!
Location was very good. We had a relaxing experience. We always stay at Hennan Prime because of their staff. All are friendly and very approachable.
Exceptionally horrible customer service and zero compassion or consideration for guest health and safety. If you book with Henann and encounter an emergency, forget your money. A person called Steffanie Jacobe will keep copy pasting robot like responses to your emails, they lack basic courtesy anyone in hospitality industry should have. Surprising that a chain like Henann couldn't bother to hire a qualified professional to reply to customer requests. I reached out to them multiple times and submitted doctor's prescription explicitly stating I am unfit to fly due to a medical condition, and this is during the impact of typhoon Fung-wong in the Philippines, when tourist safety is even further at risk. The responses I got are shameful for a 5 star hotel. Will ensure my friends and family don't book with Henann and have to endure what I did.
Good location. Easy access to all attractions. Very lively atmosphere. Rooms were clean and well cared every day. Charm was kind enough to give me an early check in and explained what i need in detail. Very attentive person attention to detail. All the questions answered kindly. Jherel was the best bell boy/general reception/bus driver/local guide what locals do. He remembers by name and always available for help. Others helped me pay less on tuk tuk. Breakfast bar was exceptionally good. Dinner was ok in terms of food taste. Little pricy for the food quality. Ordered filet mignon, it was little tough.
Our stay was absolutely wonderful. The staff were extremely friendly, attentive, and always willing to go the extra mile – everything we asked for was made possible with a smile. I would especially like to highlight Kim at the reception, who provided truly exceptional service. I had accidentally left my jacket on a bus, and she personally went there to retrieve it for me. Her kindness, professionalism, and dedication made a lasting impression. The rooms were spotless, comfortable, and well-maintained. The food was excellent, and we felt genuinely welcome throughout our stay. We would definitely come back and highly recommend this place to anyone! - Katharina
The location was perfect — quiet and serene, just how we like it. The price was also perfect for the quality of service and facilities.
The experience of a lifetime, with a serenity, peace and love that takes away the cares of yesterday and help embrace the tranquility that energizes for tomorrow
Had an awesome stay at this hotel! The staff were really accommodating and went out of their way to make sure we had everything we needed. They were always smiling, greeting us, and just generally super friendly. You can tell they really care about making guests feel at home. Every request we had was handled quickly and with a smile, which made the whole experience so much better. Definitely recommend it if you're looking for a place with amazing service and a welcoming vibe!
We loved the service — it was truly prime and luxurious! From airport transport to the front desk, restaurant, room, and facilities, everything was excellent and up to standard. We especially loved the cheerful and lovely front desk concierges, Kim and Hailey — they were all smiles all the time! Thank you, Henann! We’ll definitely see you and book again next time. -Forest
Stayed here for 3D4N. This hotel has no concept of service recovery. It’s as if the staff were trained to automatically say NO without using logic and reason. Except for staff assigned to the airport transfers, the rest made me feel as if they were already doing me a favor just by giving their bare minimum. And when their accusations were proven wrong, they were unapologetic, never mind if they unnecessarily embarrassed a client in front of other people. Seriously, they have no manners whatsoever. My recommendation: spend your hard-earned money elsewhere. Throw in a few more bucks and instead go to nearby Discovery or Lind. We had our meals there, too, and none of us had any issues. In fact, their service was top-notch. To the restaurant supervisor, Jomar, and Charry (who claimed to be the manager but kept addressing Jomar the supervisor “sir” 🙄) may you or any of your family members not experience what you made me go through.
This was my first time booking at Hennan Prime, and it truly exceeded my expectations! Upon arrival, I was warmly welcomed by Hailie, who assisted me seamlessly and even allowed me to check in early. To my delight, I had originally booked a Deluxe Room, but Hailie informed me that my room had been upgraded — what a pleasant surprise! Kudos to Hailie for her exceptional hospitality and warm service 🫶
. Extremely attentive at the restaurant. Beautiful place, grounds were kept very clean. even a guard at the beach to watch all your possessions . Christian at the restaurant was ready to help in anyway, even directing my wife to the pearl salesman. Many family members got excellent deals. Ask Christian.
Henann Prime Beach never disappoints. The beach, the ambiance, and the staff are definitely the highlights of staying here. A special shoutout to Miss CHARM at the front desk for assisting us with an early check-in — she truly lives up to her name! Very accommodating, warm, and always smiling. The rest of the staff are also friendly, polite, and ready to assist anytime. 😊
Henann service and experience is always topnotch without being overly pricey. We always stay in a Henann hotel everytime we go to Boracay. Special thanns to Ms Charm for the early checkin! Will def come back again.
Our stay was amazing! The staff were so kind, welcoming, and really attentive. Big thanks to Rona and Charm for the super smooth check-in! The room and the hotel were clean, cozy, and very convenient since they’re close to public transport. My husband and I were so happy because all our requests were accommodated. I also planned a surprise birthday room setup for my husband (thank you for your assistance Marie and the HK team!), and he absolutely loved it! During breakfast, the F&B staff even sang a happy birthday song for him and gave him a sweet treat. The only downside is that the mobile signal in the area is quite weak, but the complimentary Wi-Fi is good enough if you’re just browsing. Nonetheless, we enjoyed our stay so much that we’re already planning our next trip to Boracay — and we’ll definitely stay here again. Thank you so much Hennan Prime! Too bad they don’t offer monthly rates though, because we’d totally stay for a month next time!
We had an early flight so we came at the hotel early obviously, so we decided to have a breakfast first..then we stayed at the lobby to work since we WFH, Kim of the front desk saw us and gave us 1 of the 2 rooms we booked. We checked-in way way earlier and we are so thankful to her and all the staff during our stay💙💙💙
I’ve been to Boracay several times, and this is my first time being truly disappointed with a hotel stay. The place is completely overrated — from the food service to the overall atmosphere. The beach in front of the hotel is overcrowded with sellers constantly approaching guests. You can barely relax without being asked for money every ten minutes, and the hotel does absolutely nothing to manage it. It feels chaotic and far from the genuine Boracay vibe. The biggest disappointment was the restaurant service. I ordered a dish based on the ingredients described in the menu, but what I received was completely different. When I mentioned it to the staff, instead of taking responsibility and making things right, they insisted on charging for it. The salad was only around $10 — it wasn’t about the money, but about how poorly the situation was handled. After two nights (which were prepaid), we decided to switch the hotels, and were much happier. The difference in service, atmosphere, and professionalism is like night and day. I’m writing this review to share my honest experience and warn future travelers — the hotel looks great online, but the reality is disappointing. Boracay has so many wonderful places to stay, but unfortunately, this is not one of them.
The atmosphere is very nice and relaxing. Also, the staff were very accomodating. Special thanks to Hailie for letting us check-in early since we arrived earlier than expected. We had a blast and will definitely recommend this to our friends.
Everything was seemless, from the airport transfer to checking it definitely feels premium. Thank you for welcoming our little family with all smiles Hennan and Hailie of frontdesk, also the rest of the front desk peeps and the transport team from port to hotel doorsteps are very accommodating, warm and outstanding.
Rona gave us early checkin. Everyone is greeting you. Nice and peaceful hotel. Will go back again on summer. Pool is just small but good for private people
Hennan Prime Beach never disappoints. The beach, the vibe, and the staff are one of the highlights of Hennan Prime. Everyone is so friendly, polite, and always ready to assist. Now, let’s talk about what we really come here for — the breakfast and the COFFEE! ☕🍳 it's worth the trip really(pumunta ng boracay para sa kape hehehe). Highly recommended! 🌊✨
I’ve been to different Henann Resorts but for me this is the best so far. I like that it is located in Station 1 which is quiet and away from the busier areas. My room is great! Its huge and clean! The best part is we got to check in early! We arrived around 9am and we just waited flr an hour. Thanks to Hailie! She is amazing! Great customer service!
Excellent customer service. Hassle free check in with the help of Ms.Rona. They upgraded our room for free and checked in early. Kudos to Henann Prime.
The best..hotel is nice, by the beach, price is affordable, food is awesome specially the breakfast, coffe is one od the best coffee ive ever tasted, and most of all the staff...very professional, very friendly, very accomodating, i get to k ow some of them..its a very humbling experience every time i come here...highly recommended to travelers...try this place, worth every money...i come here every year, wont stay anywhere else when im in Boracay...thanks
Great to stay at Henann Prime, the breakfast is good. The staff is friendly, helpful and attentive and the room is very clean and well-maintained. We will still stay at Henann when we go back
This was my second time visiting the beautiful island of Boracay and once again, I chose to stay at Henann Prime Beach Resort with my family, which never fails to impress. From the moment we arrived, the staff welcomed us with warm smiles and genuine hospitality that made us feel right at home. A special shoutout to Tina from the Reception, who went above and beyond by assisting us with an early check-in. After a long journey, her kindness and efficiency truly made a difference and set the tone for the rest of our stay. The resort itself remains top-notch — clean rooms, perfect beachfront access, and attentive service throughout. It's easy to see why I returned, and I’ll definitely be coming back again. Thank you to the entire Henann Prime team for taking such good care of us!
We thoroughly enjoyed Hennan Prime Beach. Every staff member was exceptional with their excellent service, friendliness and attention. The facilities and room were high standard. The location on White Beach was perfect, a little bit away from the Dmall crowd which made it a perfect location because it was still central. We can not fault Henna Prime Beach, and have stayed in hundreds of high end hotels all over the world. The little touches like the "welcome home" chocolates after a big day touring, and the "thank you for staying with us" chocolates made our days extra special. The staff in the restaurant were always asking if they could do more which included offering to take photos of us. Highly recommended!
We had a great experience at Hennan Prime during our stay in Boracay, the staff were very accommodating especially the security guard when we arrived. And the staff at Front Office a special mention to Ms. Hailie the trainee that assisted us during our stay. Will definitely stay again at Hennan Prime for our next visit in Boracay.
For the past 7 years, we've stayed in the same hotel in Boracay and there is a reason for that. You cant beat the service and the location of this true gem in the island. Every stay is worth a thousand compliments alwaysx Kudos to the mgt team for always setting the bar high for great service. The breakfast spread is always special and a good way to start the day! Also they made our birthday extra special by suprising us with a delightful decor Special commendation to the special team who made the stay extra memorable Prime from the frontdesk, Laurenz and Padilla of the dining and beach area. You guys rock!!
We have had the pleasure of staying at Henann Prime Beach Resort on multiple occasions, and each visit has been marked by the same unwavering standard of genuine hospitality. This resort has truly become our home away from home, and it will remain a preferred destination for us. Our heartfelt thanks for consistently making us feel so welcome and comfortable.
Hennans prime has an amazing hospitality with their customers. I have enjoyed my stay with my unlimited Iced Coffee with Ate Rose. I loved how she remembered our usual request every breakfast sessions. It shows how professional she treats her residents. Thank you.
It was our first time at this property and I’ve stayed at other Henann’s before, and boy! The service, professionalism, and hospitality of everyone working at this property was impeccable! Rose made our day 1 to 4 such a delight every morning at breakfast. Will definitely come back!
Had a great vacation with very good service from all the staff. Accommodates all our requests. Special mention to Mar. Til next time!
mabait mga staff, lalo na si Mam Rona nice experience and pinag early check in kami kahit 3pm pa ang check in thank you so much
Good. Ms. Prime was very accommodating. Room is clean and big. Got a good view as well by the pool. Ambiance is good as always for almost all Henann resorts
What a place! Everything is on point here. The staff is exceptionally accomodating. We were received with delicious chocolates and a beautifully made up room. Our room was at the swimming pool, which was super. Boracay as an island delivers, but staying at Hennan Prime was the cherry on the cake for us. We loved the breakfast and live music in the evening. Even if we were the last guests it was no problem to have late night dinner. Which obviously was terrific as well. The hotel is at the beach so you'll have the best places in the sun or shadow. We had an issue where our door kept beeping at 5am. Staff directly came in after calling the reception and made sure we could sleep. Next morning they followed up by themselves to fix the issue. I think this is the hallmark of a top hotel. When we left we got a personalized chocolate calimansi muffin at breakfast. We loved this gesture. At Henann Prime they care about the guest. All in all a super experience and we are certain that your stay will be like ours! With love to all the staff by Leon and Maite, thanks for the banana smoothies, coconut juices and personalized attention!
OMGGG this place is the best hotel I've ever had in the Philippines! Great manager! Great customers service! A+++ me and my family will be back again! Thank you so much‼️ We appreciate you guys
Awesome beachfront. The pool area is also good but it would be great if the water is a little warmer. Staff are great, very helpful and respectful. The grand deluxe room is spacious and the balcony makes it even more desirable. Very nice beach hotel and I will choose it again in my next Bora trip!
Staff was friendly and helpful.
We had a fantastic stay at Henann Prime Beach Resort! Upon check-in, we were pleasantly surprised with a free room upgrade, which made our experience even more special. The upgraded room was spacious, clean, and beautifully designed, with a great view and all the amenities we needed. The staff (esp Hallie) were warm, professional, and always ready to assist. It’s small gestures like this that make a big difference. Highly recommend Henann for anyone looking for a relaxing and memorable getaway!
It was amazing experience, we like very much this hotel and our vacation here. În special Chris was very kind and helpfull. We recomamded this hotel. 10+
Very good experience and nice dinner very good service all staff especially Chris supervisor thank u back again boracay
We recently celebrated a very special moment in our family — the 7th and 1st birthdays of our daughters — and chose to spend it at Henann Prime Beach Resort. It turned out to be one of the most memorable experiences we’ve had. From the moment we arrived, Kim made us feel truly welcome. Their warmth, attentiveness, and thoughtfulness added so much to the occasion. The setting was perfect the chocolate with greetings the cute towel cake and dogs just what we needed for a double celebration that meant so much to us. Seeing the joy in our daughters’ eyes, especially our eldest who was so excited to be by the beach, and our youngest celebrating her very first birthday in such a beautiful place, was something we will always cherish. Thank you, Henann Prime specially to Kim for making this milestone extra special. We’re beyond grateful for the experience and the memories that will stay with us for a lifetime. 💛
It was under some renovation, and I had a very strong chemical smell during my stay. It made me sick and have a headache for 4 of the 6 days I was there. Staff was great.
Henann Prime is very thoughtful. They provided a surprise complimentary chocolate as advance birthday gift to me. All staff are polite as always especially Hailie even if she’s still a trainee. Would definitely come back if given another chance
Big thanks to Jem for the warm assistance and for arranging our early check-in. Super helpful and accommodating—made our stay extra smooth!
Nice and clean room, very comfy and the pool is accessible. Value for money. The hotel staffs are also approachable and Miss Kim allowed us to check in early. Excellent customer service
I’ve stayed here three times already, and every visit has been exceptional. The service is consistently excellent, and somehow it gets even better each time. Haile, the front desk officer, has been especially helpful and made our stay even more enjoyable. The hotel itself is peaceful and relaxing—guests are considerate, and the atmosphere makes it easy to truly rest and recharge.
House keeping dosent clean room even when the sign for cleaning is up for a couple of hours.
For Hailey, You handle every request so quickly and smoothly, it really shows your dedication. Keep up the good work. :)
We stayed at Henann Prime for 4 days with our balikbayan relatives and our 86-year-old grandmother, and they truly enjoyed the experience—especially the care and kindness of the staff. We booked 3 Deluxe Rooms and also availed of their roundtrip airport transfer. The transfer was hassle-free, and the team made everything easy for us and our lola. They carried our things, assisted her gently, and made sure she was comfortable the whole time. A special thank you to Anne from the front desk. She was very kind and made sure our stay was smooth and comfortable. We arrived earlier than the check-in time, and she provided one room for early check-in so our lola could rest while waiting for the other rooms to be ready. She also helped us book dinner at Henann Garden Café, where we enjoyed the buffet with a fire dance performance—such a memorable experience! Our only concern was that the room felt a bit warm, maybe because the air conditioner seemed old. Other than that, everything was wonderful. Overall, we would love to come back because of the excellent service and kindness of the staff. Thank you, Henann Prime, for taking such good care of our family!
Excellent service and polite people. Everytime they see their guest they greet us with a smile. Salute to the management
We had such a wonderful stay at Henann Prime Boracay! From the moment we arrived, the staff made us feel so welcome — their service is truly top-notch. The room was spacious, modern, and very comfortable, giving us plenty of space to relax after a day at the beach. The amenities were equally impressive — everything we needed was right there, from the pool to the beach access, making our stay extra convenient and enjoyable. But what really stood out the most was the breakfast spread — hands down the best in Boracay! So many choices, all fresh and delicious, it was the perfect way to start each day. Overall, Henann Prime is the perfect mix of comfort, service, and luxury. Can’t wait to be back!
It was my 2nd stay at this property and it was wonderful again! I hope to be back again ... thanks!
The staff was very efficient and helpful. The view of the sea was very nice.
We had a great stay at Henann Prim! The staff were incredibly nice and accommodating especially Anne from Front Desk she even gave us an early check-in at no extra cost, which we really appreciated. The room was very spacious, clean, and came with a beautiful view that made our stay even more relaxing. Highly recommend this hotel for both the service and the comfort!
Rona was very accommodating. We arrived earlier than our check in and she let us in to avoid the hassle. The hotel was great.
We had a fun and relaxing stay. We loved the location, the pool and beach of course. Very accommodating, pleasant and helpful staff. Specialy Rona at the front desk, and Emerson. We arrived earlier than the check-in time, accommodated right away and given a room.
⭐️⭐️⭐️⭐️⭐️ I had such a wonderful stay at this hotel! From the moment I arrived, the staff were warm, welcoming, and very attentive. I was pleasantly surprised to be upgraded from a Deluxe Room to a Deluxe Premiere Room, which made my stay even more memorable. The room was spacious, spotless, and beautifully designed—perfect for a relaxing getaway. The ambiance of the hotel is excellent—calm, inviting, and ideal for both leisure and business. The facilities are well-maintained, and the overall atmosphere makes it a great place to unwind. I would also like to commend Rona from the reception for her outstanding service. She was very accommodating, helpful, and ensured that my stay was smooth and enjoyable. Her professionalism and warm approach truly stood out and added a personal touch to my experience. The location is very convenient, with easy access to attractions, shops, and dining options. I truly enjoyed my experience here and felt well taken care of throughout my stay. Highly recommended for anyone looking for a great place to stay with exceptional service, a welcoming ambiance, and a touch of luxury.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.44/10Negative sentiment due to complaints about room cleanliness and odor.
Service
9.99/10Consistent positive feedback on the staff's friendliness and assistance.
Location
9.95/10Reviews mention great location right on the water.
Room Quality
9.7/10Rooms are described as incredibly clean and satisfactory.
Amenities
9.93/10Positive mentions of the well-maintained pool and good transport services.
Value for Money
9.89/10Overall experience suggests good value given the amenities and service quality.
Food and Beverage
8.94/10Food was generally positive, but there was a mention of one negative experience.
Overall Experience
9.99/10Overall positive sentiment from multiple reviews, with a strong recommendation to return.