Hilton Vacation Club The Modern Honolulu

I liked how it was close by to the beach and to convenience stores. Gym facilities were top notch.

Not too much amenities. The restaurant was only open from 10am to 9pm and didn’t serve breakfast.

Everything

Nothing

First, no breakfast options at all? When did this need to be something we had to confirm when booking with Hilton? And if no breakfast credits as a Diamond member there was no benefit to staying here. I travel all the time and this was the worst my status has been treated. Late check out? Nope. Take off amenity charge to make up for my inconveniences? Nope. Stay here if you don't have status as you're treated just like us. Do I sound entitled? I should since that's the entire reason to stay within the same hotel group.

We have a suite but bed & sectional sofa are on the ground! WTH! Sleep has been a nightmare. No laundry amenities for owners. This is by far the worst lodging I've experienced in all travels. No breakfast? Really?

The Modern Honolulu is located right on the end of the beach, just off the marina. They have a nice beach walk from the pool area which takes you down to the beach in an easy, 5-minute walk. There are plenty of good restaurants within walking distance. Our room was comfortable if a bit outdated (we were on a floor that has not yet been remodeled). Unfortunately, there seemed to be no noise control at all- even though we were nowhere near the elevator, we could hear it every time it when up or down, 24 hours a day. Our first night was the loudest due to a private event being held at the adult pool. The facilities themselves were very pleasant. We spent a lot of time at the pool, which was never crowded. The adult only pool is only a few inches deep throughout, so we didn't spend time there, but the regular pool rarely had children. It was a very relaxing, quiet space to sunbathe and swim. We were able to order food and beverages delivered poolside which was convenient as well. The front desk staff were very friendly and helpful. Beware of the time share salespeople- they are very pushy and don't like to take no for an answer.

Modern Hilton Vacation Club – Great Views, But Lacking Some Basic Comforts We stayed in Room 1211 at Modern Hilton Vacation Club, and the room itself was very nice. The highlight was definitely the view and the two balconies, which made it enjoyable to relax and take in the scenery. That said, the unit lacked several basic amenities that would have made our stay much more comfortable. 1. No real drinking glasses or wine glasses. We ended up drinking wine from paper cups, which wasn't exactly the vacation experience we were hoping for. 2. Only two bath towels were provided, and since there was no housekeeping service during our four-night stay, we had to reuse the same towels the entire time. Additional towels or a towel exchange would have been appreciated. 3. The on-site restaurant was convenient, and the staff throughout the property were friendly and welcoming. 4. The TV experience was disappointing. In today's world, it's surprising to find a TV without access to any streaming services. After a day out, being limited to old cable movies wasn't ideal. 5. No bidet. We've stayed at other Hilton Vacation Club properties that offered bidets, so we missed having that feature. 6 Poor bathroom design. There wasn't a towel holder near the shower, so the nearest place to hang a towel was about five feet away, making it inconvenient after showering. Overall, the room was older, although painted and updated a bit; it was comfortable, and had beautiful views, but the lack of a few thoughtful amenities made the stay feel less polished than other Hilton Vacation Club properties we've visited. With a few small improvements, this could easily become an excellent place to stay.

I liked that it was close enough to most of my activities, we rented a car but public transportation could have been a great option.

I didn’t like that the private pools bar wasn’t working, they said they had a spa but they did not. I wish they served breakfast in the morning, and I also really wish I didn’t have to pay $36 for parking a night.

Location was perfect. You could walk across the beach up to waikiki no issues. Hotel room was great - clean, spacious and with a balcony with partial views to the sea. Also, hotel installations were excellent. We enjoyed a lot the pool area. Lastly, we took 1 day of parking and it was easy to access and we had no issues finding a spot.

Overall everything was really good. If I have to be picky, pool bar drinks were overpriced outside of happy hour. All the rest was great!

We stayed here a couple of years ago in a one bedroom on the south end overlooking the ocean and loved it!! BUT….this time we were placed in a regular room (our regular time share is a one bedroom unit. We had to pay extra to upgrade to Hawaii but they only had the regular room so not an equal exchange). What was HORRIBLE was the elevator noise!! You could hear it every time it went up or down — even with the TV on (and we were THREE rooms away from it — even the lady four rooms away complained too) And Other people were complaining as well. They really need to inform people before they book here! I will never stay here again unless we can get a room FAR FAR AWAY from the elevator.

The property was a good place to be. It was good walk distance to stores the beach restaurants

Maybe some of the flies

The location is nice but it was the most uncomfortable bed that i’ve ever (barely) slept in. I have been so tired walking around during the day and was extremely sleepy during the night but I could not get any sleep because the bed was as hard as a box spring. We also had issues with the water temperature in the shower as it was boiling hot, would not even cool down even if we’ve turned it nearly off. Would not stay here again.

Nice and convenient location. Nice open pool deck and walkway.

Uncomfortable bed and loud people in room next door

We stay in Hilton properties on a regular basis. The Modern is a part of the Hilton Grand Vacation so we are used to certain standards. Unfortunately The Modern does not meet the standards of most Hilton properties. The bed is on a low platform and the mattress is not as comfortable as normal Hilton properties. The tv was broken for almost two days. Staff is friendly and the room is clean. Loved the pool area. Perfect for a hot day. There are many restaurants close enough to walk to- that was good. If asked. I would not stay here again.

First time at this hotel. First of all let us say that location was good. Staff was VERY nice all the time. We were on the 8th floor. First impressions from elevator to room was how stark the hallways were. All the same color even the room doors. Almost reminded me of the barracks in my military days. Not warm and inviting. While the room was fine we found that the bed was EXTREMELY low to the floor. Getting down and up was not easy for two people in their 70’s. Same with the toilet. While comfortable we don’t think we’ll return as it’s not our style

Everything was ok except the noisy elevators. I do not recommend for people who are light sleepers. Sounds vibrated through walls even rooms far away from elevators. Late into the night and early in morning. The best the staff could do is apologize and offer earplugs. SMH 🤦🏻‍♀️ If guests can’t sleep they won’t come back. Learned my lesson the hard way. Fix your archaic noisy elevators Hilton.

We had the City View King Premier with Balcony room. The room was nice, clean and spacious. Balcony was good size. Bed, pillows and blankets were comfortable. In the room all was good. Nothing wrong with the room. Staff was always friendly in the lobby and everywhere. Pool area was nice. Location was a bit a mixed feelings. It was close to Alamoana Shopping Centre and basicly walking distance to all Waikiki area, but still if you will spend most of your time in east Waikiki or south/central waikiki, then the walking could become a bit boring, after few days. But we had another hotel in central waikiki after this hotel, so 4 nights here was ok. Nice to spend time in the west waikiki area also. But anyways. I did enjoy my time in this hotel.

I've been to Waikiki a few times and did not need to break the bank on a 5* hotel, I just wanted to come and explore again. I really enjoyed this hotel! It is affordable and all of the employees I encountered were very friendly and helpful. They all knew us and always greeted us. The entire hotel is thoughtfully decorated in all public spaces and cute. Everything is clean. The views of the harbor were nice. The pool area was nice, the bathrooms were clean and the pool bar was great. A big shout out to Derek our bartender at the pool bar for the week! He was so fun and friendly and greeted us each time knowing our drinks without asking. He really made our time there! The pool area had good food, I HIGHLY recommend the Beet and Burrata salad with Shrimp...surprisingly good! The Bao's were good as well. There is an upstairs quiet adult pool that gets a nice breeze when it's hot. The room was good size, enough for the two of us. It was clean, had a microwave, coffee maker and refrigerator. The shower was large with good water pressure. You can hear the elevator as previous reviews stated but it did not bother us at all. It is a low hum and white noise to us. You can make a complimentary Lei with Cathy twice a week. Cathy was nice and friendly, and it was a fun experience! It only takes about 15-20 minutes; you should try it! The bad reviews I've read are unfounded to me. We had a great affordable stay and will return. It is a 10-minute easy walk to the lagoon and beach through the pool area. Ala Moana Mall is about the same (That mall is HUGE! We went to Foodland a couple times). Getting into downtown is about 25 minutes but we didn't mind all the walking. It got us out in the sunshine and exploring. If you're not a big walker Uber and Lyft are quick in the area, the trolley is also close. Harbor Pub is right across the street if you want breakfast early. The hotel does quiet down early, by 9:30pm it's pretty silent.

Staff friendly and room was spacious and clean.

The elevators could be heard so waking up in the morning consisted of the sounds of the elevator whirring up and down.

My flight was cancelled and you had a quiet room for me to rest. Your team checked me in quickly so I could go directly to sleep.

Great large poolside area and fantastic location for lagoon swimming and Ala Moana Shopping centre

No breakfast option

The location was pretty close to a lot of things.

The area is not the cleanest.

Timeshare bait and switch. Asked us to do an activity and then offer benefits but then switched

The room was good size, and the bed was good. Needed a bit of updating. Location was good. Close to the beach, and there was a great bar accross the street that sold good food and cheap drinks.

Hotel seemed dark and dated.

The hotel is well located, and the accommodations are fine, if unexceptional. Despite being a vacation club, there are no activities to speak of, and the $35 resort fee just seems like an odd-on cost that doesn't provide any value. That said, I'd give the place at least 4 stars but for my checkout experience. I booked the hotel at a rate that is especially for airline employees. Airline employees need flexibility with their stays because we fly standby, and flight availability changes all the time, sometimes dramatically. Well, I booked a three-night stay, but Hawaii started to experience extreme rain. So lots of people decided to go home, and the flight became increasingly crowded. The flights a day out became fully booked, so I decided to leave a day early, the second day of my three day day. The hotel, however, insisted on charging for the full three nights. Even when I travel on "normal" rates, I've never had a hotel insist on charging when I check out early. But it's outrageous if a hotel offers an airline rate, knowing how we have to change plans at the last minute. The clerk and manager insisted that this was specified in the rate rules, but the rules don't actually specify that early check-out will lead to payment for the full reservation, though they do have more general language about reservation changes. Anyway, you would think in the spirit of Aloha, given the underlying extreme weather causing flight havoc, even if that was their rule they'd waive it, but they didn't do so, and weren't even particularly nice about it.

While the hotel room itself is lovely, I am sorry for saying that there is a concerning issue with the bathroom. During our stay, the shower faucet turned on automatically multiple times. Despite my mother and me turning it off, the water would start running again shortly after. This was quite distressing and prevented us from getting any rest during the nights. We heard some voices in the bathroom at the midnight. 😵‍💫

The Hilton Vacation Club - The Modern Honolulu was very conveniently located in Waikiki within walking distance of the Hilton Lagoon, restaurants, an ABC superstore, the local park & the harbor. We were about a block from the water. We arrived early (our flight got in around 11am), we planned to check in, leave our luggage and return when our room was ready - thankfully our room was ready when we arrived. Communication with the hotel prior to our stay was excellent; traveling for my boyfriends birthday, a family member wanted to ship a gift to be at the hotel when we arrived, and they were able to accommodate this. The package arrived the night before we did and the hotel had this delivered to our room upon us checking in. The concierge stopped us on our way to our room and offered us event planning and waters for our room, offered to set us up for events or local luau. We had many events already booked & planned however finding out we were here celebrating my boyfriend on his birthday the concierge set us up with tickets to 'Auana by Cirque de Soile, which was an incredible show. We had a corner room with a large balcony that we enjoyed eating meals on or enjoying the warm Hawaii Rain. There was plenty of natural light in the room. The room was equipped with a coffee maker, microwave, mini fridge & TV. TV guides were kind of strange as there were 3 separate channels for guides, not that we were here to watch TV. The bed was decent, but not the most comfortable. The bathroom was well cleaned but had a heavy bleach smell upon arrival. Housekeeping was great and would come in daily and make our beds, replace or add towels & empty the garbage. The hotel had some pretty cool artwork in the lobby including a wall made of surfboard pieces. We didn't utilize the pool, we were thinking about eating breakfast at the Grove Restaurant, but they were closed when we went up there. There was a wonderful smell of Plumerias when you would enter the lobby which was a nice touch. Parking is $40/day - we only parked in the garage 2 days and we had to have the hotel adjust post stay as they charged us for every night rather than just the 2 days we had told them at check in. The gentleman at the front desk helped issue a refund for the additional days we were charged for parking. Overall, we had a wonderful stay and would stay here again in the future.

Nur ein paar Schritte zum Strand vor dem Hilton Village. Die Zimmer waren schön nur leider keine Gelegenheit zum Frühstück machen. Wir waren zuvor im Hilton Vacation in Maui da hatten alle Zimmer eine kleine Kochnische. Wir dachten das wäre auch in Honolulu so. Wir gingen immer ins Hilton Village zum Frühstücken und auch zum Abendessen da es nur ein paar Schritte, ca 5 Minuten, entfernt ist und es dort viele Restaurants zur Auswahl hatte. . Ansonsten war die Lage o.k. und das Hotel auch. Man war überall schnell zu Fuß.

Das es kein Frühstück im Hotel gab und der Pool sehr klein ausviel.

on the plus side, staff is amazing! The rest is ALL the way budget. Restaurant food is giving cafeteria food, Bar is over priced & terrible drinks @ $20 a piece. 3. false emergency alarms in one week going down 10 flights of stairs w/ no compensation for inconvenience. Beds are barely acceptable & bedding is so basic. Lovely people but would not return. Everything has been very expensive food wise nearby & not great. definitely would not return. I got what I paid for. Lesson learned.

ホテルは立地もよく部屋も落ち着いていて とても良かったです

良くなかった点はとくにないです

Location is perfect!!

I have zero complaints!!

Todo muy sensacional !!

Lo único que podemos objetar es que éramos 4 y muchas veces nos dejaban solo 2 toallones para secarnos, lo que incomodaba un poco , pero fue tan expectacular todo que no opacó la estadía ni un solo segundo, lo mencionó para que lo tengan en cuenta

Such a beautiful view from the balcony

The stuff was really helpful, so polite

Location and clean

Not modern at all. Outlet in Bathroom 1518 did not work, so I could blow dry hair. I used the outlet by the bed without mirror.

Super Lage nach Honolulu und Waikiki Shopping- street!

Ein wenig in die Jahre gekommen

The hotel is ok. Not great, not terrible. I found the room to be adequate but starting to show its age. The balcony chairs were rusted which wasnt nice. My biggest issue was noise, especially from one of the elevators. I took off 1 star specifically because of the elevator noise. I was even a few rooms away on the other side of the hotel as the elevator and I could hear it running inside my room. Very frustrating. I hope they fix it.

Really like the location of The Modern and it was our second stay.

The road noise was terrible even though we had asked for a quiet room. Very disappointing.

It was one of the best experience we had so far! All the staff was kind and willing to help us in everything we needed. The room was always clean when we came back from the tours and for us everything was perfect ! Nothing to complaint about!

I loved everything!

Didn’t eat at property

Nothing to fault

No desayuné en el hotel, la ubicación es muy buena.

Que tuviera el desayuno incluido

お部屋がシンプルで使いやすい、ビーチやアラモアナセンターが近くて便利

強いて言うならワイキキに歩いて行くのは疲れる

Location, room size are good, coffee machine, mini fridge, and microwave in room. You can refill your bottle with water in lobby or in the pool area.

Sometimes crowded in the elevator, but it wasn't too bad. They offer breakfast, but prizes are very expensive.

service attitude from the front desk

cleanness in the room still have place to improve

Good location good pool great view

Ther is no glasses ie actual glasses available only plastic

The location, much quieter than those in the heart Waikiki Beach. Nice restaurants & Bar. Gymnis clean and well equipped. The staff are friendly. The room has nice views and clean.

None

I loved everything even down to the basic style perfect staff excellent however we did get towed away from the parking area first time in the last 15 years travelling to Hawai’i. Loved the pool and bar and restaurant so close to Ala Moana for shopping and a nice walk to the centre. But next trip it we will miss Oahu definitely Maui for the wing dinging and would love to explore Kauai Thank you it was wonderful just not long enough as always Have stayed many times at the Hawaiian Hilton vacation and next door at illikai previously have tried the central location Princess Kaiulani loved the location just not the pick up garbage noise and traffic

Nothing all beautiful

綺麗　スタッフ　お水

シャワーの故障で2日間使えなかった。近くのヒルトンホテルのシャワールームへ行くことになった

Disappointed to say the least, hair in the shower drain, hair around the sink-not ours! No real restaurant in the hotel-more like pub grub. Breakfast was buffet, overpriced and not good at all, went once and never went back. Tried to book my wife an appointment for a spa treatment, spa permanently closed, they just never took down the signs. We stayed on the sixth floor, just seems like Hilton put a thick coat of paint on an old Hotel.

The hotel itself is OK. No frills but clean and comfortable. EXCEPT it has the noisiest elevators I’ve ever encountered ever. We were at least 6 rooms away from the elevator and heard it stop on every single floor, over and over and over again. They shut down the noisiest one at around 11pm, but it starts up again early in the morning. Hearing it is like torture, and you can’t not hear it. We lasted one night.

Location. They clean and hoover each room every single day. Friendly and helpful staff

Elevators sometimes smelt a bit funny

景色が素晴らしく、快適なお部屋だった

なし、

Though not on the beach, the location is good and for the most part so are the rooms. The rooms have a mini-fridge, microwave (which friends stating at the Hilton Hawaiian Village said their rooms lacked), coffee pot, etc. Our lanai had a view of the harbor, which was nice. Other reviewers complained about the beds, but we slept fine. Like others we could have done with less elevator noise. It would also have been nice to have local TV stations. Another annoyance was that while the room would not be service until our fourth day, it only had two coffee packets and cups.

Good location,clean room, good service

Even though I was careful, some water from the shower tended to leak out through the shower room door and soak the floor mat.

部屋がとてもきれいだった

歯ブラシがなかった

I enjoyed that the property had a family friendly pool with great staff serving food and drinks

Front desk staff was helpful however not all knew how to communicate effectively in a helpful way

Ok

Asking for water

Do not stay here. We stayed for one night that is all we could take, elevator noise kept us awake. Front desk gave us a $100 credit and a fist full of era plugs!!! Beds were essentially futons and were like sleeping on lumpy marshmellows. All the staff was wonderful , but the place is a dump. Electrical and pluming problems as well.

特に無し

Don’t waste your money here and stay somewhere else. My sister booked a Hilton Grand Vacation Trip and the hotel did not deliver the type of upgraded room they shared with her when initially booked. Instead of an upgraded room ocean front room we had a standard room with a view of the marina/harbor. When we went to the front desk we were literally told that the “marketing team isnt as transparent regarding booking as they should be”. The front desk stated that we would have to speak with someone on the marketing side to change the room type however they operated on EST. So they were closed at this time and we spoke with them the next morning. There was a different person at the front desk and she literally said “I wish you would just tell people if that they’re getting a standard room and not upgraded”. My sister has the marketing team on the phone so the they could hear each other. The marketing team states the front desk was the only one who could upgrade the room and the front desk stated it was the marketing team so needless to say we were stuck with the room. The carpet is old and stain, the bathroom is outdated and bed framing looks even older. Housekeeping will only come once this week since we’re in on the HGV Package. I’ve stayed in better Tru by Hilton and Home2Suites back home in North Carolina than this. I expected better quality from Hilton and I’m a Hilton girl as I travel regularly for work. This was a huge disappointment, to the point that how could I even trust what you’re saying at the Timeshare Presentation. Picture to come shortly.

Hotel propre bien pkacé…pres de la plage et pres des magasins. Feu d’artifice du vendredi visible de la puscine

Manque un magasin d’appoint Mais le ABC store est en face

Didn't give me no breakfast the bed was uncomfortable there were bed bugs I couldn't find about fleas or bed bugs and the room was dirty and I paid too much for the view that I did not get and I had to ask for water and they gave me ticket vouchers for water I stayed there five nights 6 days it was wonderful for my friend's wedding at another hotel and come to find out that the real Hilton had just bought the Hilton Club I will never stay there ever again I went to three different hotels right on the beach and they were cheaper than the price that I paid you guys said that there was a shuttle for $17.50 from the airport to the hotel and from the hotel to the airport I asked the manager and the said that they didn't have no shuttles so I got a lift that cost me 60 something dollars to get back home and from the airport to get to the hotel that was $58 all of my friends came to come see where I stayed and I couldn't believe it and I couldn't believe the price that I paid when other people paid a lot less than I did my view was just to see another hotel right across from me

My friend got married and it was a convention and I couldn't synonymous from Thursday to Sunday so I got to see a lot of my friends that rented airbnbs stayed in different hotels that were a lot better forearm stayed at the real Hilton

We really liked this hotel; my personal fave was the adult only pool-like lounge area (picture) - lounging here with view of the sunset and palm trees was nice way to end our trip in Honolulu and a great place to do reading or eat a midday snack with friends or SO. The rooms are spacious and the view of pool, marina and the beach (which was nice). The bellhop staff was helpful bringing up and down our luggage. The outdoor restaurant had a good variety of food and drink options. I liked exploring Hilton Hawaiian village (blue water shrimp restaurant had good ahi tuna) and bus stop around the corner made it convenient to travel around the island. The shell necklace upon arrival was also nice and I wore it the entire time. I believe on Friday’s they do a fireworks show at 7pm which I didn’t get to enjoy but I’m sure is spectacular ! There is a coffee shop at venue nextdoor which you can access via the pool area. FYI for status members: Unlike other Hiltons in area, it being a Grand vacation they don’t honor late checkout for status members. But the venue was very nice u didn’t want to stay in room too long - it was fine with me.

Excelente

Nada todo perfecto

I loved the friendly staff who greeted us. The open and light entry way and lifts made moving around a breeze. The room was comfortable and the fridge was great to store drinks and snacks. The pool was lovely and the proximity to the beach and the Ala Moana shops was very convenient.

The location was perfect, the staff were great, very friendly and attentive. It's not the same as when it was before Hilton took it over

The food prices were high, however this is across the whole island. There were no water bottles in the rooms, as was the case on a previous visit. There was no complimentary coffee in the lobby and the hotel restaurant isn't always open. There's no main light switch for the room just lamps.

Our room was a real dump. Stains on the lamp shade and carpet. Chipped tile and woodwork in the bathroom and in the general living space. I suspect it has been many years since this eyesore was last renovated. I can only imagine what CSI would find if they came into this place. It will take years of therapy and/or drinking to remove this bad memory.

I really liked my room, and that it was clean and modern and had a comfortable bed, nice balcony with partial ocean view, desk for working, easily controllable AC and enough space for clothes. The location of the hotel was great, walking distance to the beach, the convention center and the shopping mall. The morning yoga provided by the hotel was basic but a nice start to the day.

I didn't like the restaurant for breakfast, because there often was a long line and the food was overpriced and the ingredients for some dishes (e.g. avocado bread) did not feel that fresh. The dinner restaurant had a nice ambience by the pool and the food tasted fine but my colleague got food poisoning once at dinner. I felt that the pool was not that clean and the beds by the pool were worn out and needed refurbishing.

We were in room 1520 right opposite the elevators which were very noisy …. 24 hours a day We were only there for 3 days when checking out told the reception about the noisy elevators she told us there was an issue with noise and offered a $50 US credit back on our visa which came back on our visa then was cancel after 3 days …so much for the credit