Arbre à aras
Arbre à aras, Carretera Ruinas, 29960 El Panchán, CHP, Mexico- Attraction
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Luxurious Mayan Paradise
Exquisite Suites: The air-conditioned suites at Hotel Boutique Quinta Chanabnal provide a perfect blend of comfort and luxury, featuring modern amenities such as flat-screen cable TV, minibar with complimentary drinks, and a private balcony with serene garden views.
Tranquil Oasis: Immerse yourself in the tranquility of the outdoor pools adorned with cascading waterfalls, or pamper yourself with a rejuvenating spa treatment. The tropical gardens surrounding the hotel offer a peaceful retreat for guests seeking relaxation.
Exceptional Services: Indulge in gourmet dining at the à la carte restaurant, unwind with a refreshing drink at the bar, or enjoy the convenience of room service. With additional offerings like massage services, airport shuttle, and a dedicated tour desk, your every need is catered to effortlessly.
Experience the opulence of Hotel Boutique Quinta Chanabnal and book your stay today for a truly unforgettable getaway.
Check-in from
03:00 PM
Check-out by
12:30 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
31 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La experiencia muy distinta en el centro de la selva con temascal tradicional!
Habitaciones muy limpios y espaciosas
Struttura molto bella, caratteristica e pulita. Personale molto disponibile. Colazione e cena ottime. La piscina in mezzo alla selva è un posto molto piacevole, pulito, silenzioso. La cosa ancora più sorprendente è stato goderci lo spettacolo di 2 famiglie di scimmie urlatrici tra gli alberi li intorno Infine sottolineiamo che è una location tattica per vedere le rovine di Palenque
Tutto perfetto
Alles! Super liebes Personal, sehr leckeres Essen, wunderschöne Anlage (viel Grün, ein See und toller Pool) und Zimmer. Wir würden das immer wieder buchen und können es nur empfehlen. Wir durften viel früher einchecken, wir durften Gepäck lagern, da wir zwischendurch tiefer ins Land sind und wir durften länger bleiben. Sie haben für uns ganz tolle Ausflüge organisiert (die Maya-Stätten kennen wir schon, deshalb wollten wir Alternativen. Tolles Frühstück, aber auch sehr leckeres Essen am Abend. Die Menschen von der Rezeption bis zum Restaurant alle super freundlich und hilfsbereit. Klein, aber sehr fein!
Absolut nichts
ジャングルに囲まれたプール付きのホテルで快適! 部屋はとても広かった。 猿にバナナ🍌もあげれて楽しかった。
Wir hatte Glück und haben ein Upgrade bekommen. Die Poolanlage ist außergewöhnlich und sehr schön an einem See gelegen. Es gibt sehr gutes Essen, alles frisch zubereitet. Es ist ein kleines Hotel, sehr liebevoll und recht nah zu den Ruinen.
We waanden ons in het paradijs! Het huisje, het zwembad, echt fantastisch. Midden in de natuur, keurig verzorgd allemaal. De persoonlijke aandacht van de vriendelijkereceptionisten. En dan de keuken 👌🏼 Het ontbijt was al heerlijk, maar het avondeten was echt uitmuntend! We hebben 3 weken door Mexico gereisd, nergens slecht gegeten, maar hier was het echt wel een niveautje hoger, een absolute aanrader.
Prachtig hotel
Un endroit fabuleux ! L'hôtel est très original et haut de gamme, avec une décoration style maya très réussie, pour une expérience immersive. la cuisine est excellente avec un bon rapport qualité prix, et le personnel très serviable. mention spéciale pour la piscine au milieu d'une forêt luxuriante, avec bassins en cascade et singes hurleurs. Comme il avait peu de clients en cette saison, nous avons été surclassés.
C'était parfait
il cameriere tutto fare e' il top
ambiente un po' misterioso....
Alberca, habitación, comida y atención
Nada
Les piscines, les chambres, l'emplacement, le personnel, les singes hurleurs, tout était parfait !
Rien
Simply amazing. We felt welcomed, comfortable. We loved the jungle setting, the pool, the staff, food and oversized room!
Nothing!
Everything. The attention to detail, the jungle setting, the helpful staff, the food, the architecture and the pool.
I loved everything about this property.
The facility is beautifully built in harmony with the jungle and every room resemble Mayan arts and architecture and such a great way. The water lake in the property is gorgeous, animal/birds at all times.
The fact that the pool was never checked at, many amenities were either not functioning or there was no interest from the staff to check on us if we wanted services by the pool. That area was always lonely and things like the pool waterfall , spa, wasn’t really working. It fell abandoned. The restaurant was again a beautiful architectural piece of art. But the food was average and not very accommodating for allergies. The furniture in the rooms don’t match the outside of the Mayan architecture resemble, they’re mostly random pieces and old. The price doesn’t match this and I was very disappointed if paying so much money for what you actually get to use or enjoy.
The location in the jungle. The pool. The size of the room and bathroom.
A little dated. The dining room is not very inviting.
Fabulous location close to the Palenque Mayan ruins, with rooms dispersed in the jungle in which the property is located, and with resident howler monkeys in the trees above. The pool was great and so was the staff. Excellent food too.
Nothing.
Ruhe und die individuelle Ansprache, tolle Atmosphäre, sich gleich zuhause fühlen, duschen mit Blick in die Natur, See, Betabel Suppe uvm
Endroit exceptionnel. Ce n'est pas juste un hôtel, c'est une expérience
The hotel is located in beautiful surroundings among an abundance of fauna and flora. The trail to the pool was pleasant.
Transportation from Palenque was a problem
Supreme stay in this hotel, it is a hotel own by a family who really cares of the clients, just 8 rooms so the service is excellent , wonderful staff and very good cuisine when dinning in the hotel. We also booked a guide tour person advised by the hotel staff: Mildred. She was just perfect with a lot of knowledge and a nice person, she also tailor the tour taking into account your preference. In our case we like trekkings while visiting different iconic places, so she arranged accordingly. We would book again the same trip in Chiapas!
Everything was excellent.
Prachtig zwembad en mooie natuur
Niets
Het personeel is zo ontzettend vriendelijk! Erg behulpzaam. Airco deed het niet goed en het werd gelijk geregeld, wij mochten zelfs gebruik maken van een andere suite (luxe suite) de volgende dag was het al gemaakt. Kamers zijn zo ongelofelijk mooi! Erg comfortabel.
Desayuno y excelente atención del staff.
Nice jungly place.
Un jardin paradisiaque , sauvage , un havre de paix apres une journee de visite Chambre tres bien équipée, Queen suite. Restauration et petit déjeuners dans cette salle centrale parfaits. Le serveur du soir Isael tres attentionné avec nos remerciements appuyés
Rien
Boutique hôtel qui n’est pas en fait dans le centre ville Il est composée que d’une seule chambre donnant sur une rue très sonore. Pas de double vitrage , donc impossibilité de dormir ! Et en plus , , ayant réservé pour 4 nuits, refus de l’hôtel( pas de manager !) de nous rembourser la quatrième nuit , alors qu’ils l’avaient déjà replacé à un nouveau client !
Excellent service and staff went out of their way to make us feel welcome.
Everything is always perfect here.
Lugnt. Djungelläge. Bra rum med bra luftkonditionering och utmärkt dusch.
Lite väl ödsligt. Man gick igenom matsalen för att gå till poolen. Personalen, särskilt en, inkompetent. Detta i kombination med ett ständigt frågande om allt var bra gjorde det enerverande.
Wunderschöne Unterkunft, tolles Zimmer, wunderschöne Pool-Anlage (inkl. Besuch einer Affen-Familie) und sehr freundliches und hilfsbereites Personal.
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Tellement charmant, on a été impressioné par tout
Rien
Tolle Unterkunft mit sehr freundlichem Personal. Sehr schöne, gepflegte Anlage mit tollem Pool und schönem See plus Krokodil. Es gibt eine Familie Brüllaffen auf dem Gelände. Wunderschöner Garten.
Incredible vibe, magical atmosphere, great location, very friendly and attentive staff.
Staying at the Chanabnal in the hills of Chiapas was a magical experience. Arriving at the inn, the visitor is first greeted by an explosion of colorful tropical plants since the inn sits in what can only be described as a paradise jungle. The main building, which includes the open air restaurant is comfortable and clean. The meals were exceptional. Freshly made chilaquiles for breakfast -- what a great way to start the day. And the natural water swimming pool, situated away from the main building and the guest rooms, is a very tranquil place. The inn is a great jumping off place for visits with the Kichan Bajlum Travel Agency to Yaxchilan, Bonampak, Palenque, and the waterfalls. The staff is friendly and competent. Of course, you could save a few dollars and sleep at the hotel in the town located in front of the bus station, which is fine if you are on a strict budget, but for the experience at the Chanabnal it is worth the extra cost. Although awesome in the photos, the rooms are even more spectacular in person -- and comfortable. From the train station it is just a 200 peso taxi ride. Fly to Cancun or Merida and take the Tren Maya to Palenque for a relaxing adventure at the Chanabnal.
n/a
Deze accomodatie was fantastisch. Ondanks dat het in de jungle ligt was de kamer erg schoon zonder beesten. Het personeel was ook zeer vriendelijk. De tuin met lagoon en verschillende zwembaden maken het verblijf tot een paradijs. De jungle geluiden van krekels en brulapen maakten het verblijf natuurlijk helemaal magisch.
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OK, this is not the cheapest place, but you get a high class accommodation. It's literally mid the jungle. You can hear and see howler monkeys. We rested a lot of time sitting at the lake and enjoying the surrounding. Quality of food was great and prices were reasonable. Our room was huge, nicely decorated and spotless. We would definitely come back.
nothing we can remember
Lovely premises with well thought out layout. Beautiful natural jungle garden with pool out back and nice accommodation and dining zone out front. The room was very comfortable and designed very well. Very friendly and helpful staff.
Nothing to put here, it was simply a wonderful stay.
Beautiful place!
Parfait, et notamment le site, dans une oasis verte remplie d'animaux...
Rien à signaler
Exceptional setting in a rainforest like garden with monkeys watching you from high trees. The food is off super quality and amazing taste.
Very relaxing area. Lovely surroundings. Room was huge and very clean and comfortable. A small hotel with only 8 bedrooms rooms. All rooms of very high standard. The staff were great, service was exceptional.
Food was nowhere near the standard we expected for the price we paid. For this reason alone we will not return as we wanted a hotel we didn’t have to leave for the evening to look for a restaurant. Price was also very high but maybe because of the time of year. The following weekend the price reduced drastically.
Me encanta que hay mucha naturaleza, las personas súper amables, el lugar está fresco por qué hay muchos árboles, me encantó el Hotel.
La piscina i l entorn i la tranquilitat
La habitacio es molt gran pero la decoració es antiga falta actualitzar . Esmorzar es correcte pero personal es lent en servir ( poc personal ) Hotel corresponent a 3/4 estrelles
Het hotel is echt een juweeltje! Slechts 9 kamers, rustig gelegen midden in de jungle, met een zeer mooie tuin en zwembad. In de aangelegde tuin vind je, als je er de tijd voor neemt, een bonte verzameling plaatselijke fauna terug. Zo werden we bijvoorbeeld opgewacht door de familie brulapen die rondom het hotel verblijft, erg indrukwekkend om te zien (en te horen 😃). Het personeel; oa Jaïr en Micael waren heel behulpzaam en vriendelijk en deden er alles aan om ons verblijf zo fijn mogelijk te maken, geen vraag was teveel. We aten twee keer heel lekker in het restaurant met een ruim aanbod aan internationale en mexicaanse specialiteiten. De linguini met pesto en scampi was zeker een aanrader! De kamers waren prachtig, zeer ruim en lagen naast elkaar zoals we hadden gevraagd. De inbegrepen mini-bar was een leuk extraatje en werd zelfs dagelijks aangevuld. Bovendien kregen we ook een heel verzorgd ontbijt terwijl dit normaal niet inbegrepen was bij onze reservatie. Als je kan, blijf dan zeker een extra nachtje in deze parel, je zal het je niet beklagen!
Ik kan niets bedenken
Hotel met een ‘jungle gevoel’ waar helaas de ziel uit is. Achterstallig onderhoud van het terrein en standaard ontbijt is erg karig. Koffie of thee, toast en jam. Voor iets extra’s moet je bijbetalen. Het hotel is beduidend duurder als de overige hotels in de omgeving maar de meerprijs niet waard. Prijs/kwaliteit is niet in verhouding.
Top !
Le charmant jardin dans la jungle, Les grandes chambres et la bonne literie
La piscine est un peu trop froide et les chambres très grandes un peu vieillottes
Spacious rooms in excellent location. Most beautiful swimming pool we have seen while travelling Mexico.
Restaurant area was very quiet and not really inviting.
A spectacular place to stay when visiting the ruins. The staff was amazing and attentive, the bar personalized and perfect and the breakfast was absolutely delicious. The rooms are large with a "jungle feel" but comfortable high end amenities. The bed was very comfortable and the linens were first class.
The property was located in the middle of the trees and was very relaxing. The staff was extremely helpful
Nothing
A wonderful garden sanctuary
Nada
I have mixed feelings about this hotel. Let's start with the pros: the location is vey beautiful, in the middle of the jungle and you can see monkeys in the trees outside your room. The room was very big and the bathroom functional (nice shower with good water pressure). The staff was very kind and helpful (although communication not super easy at times as little English spoken) and they organised a very nice guided tour at Palenque ruins which I really recommend (our guide was called Mildred and she was very good and fluent in English, best guide we had in our two weeks in Mexico). Now the cons: there were a lot of mosquitoes, in fact we decided against using the outside pool. The hotel does provide repellent and mosquito lamps on request but I feel they should do something more - only the bathroom window in the room had a net, making the room unprotected as there were gaps in the windows. They should put a bed net and provide plug in mosquito devices in the room for guests' comfort. This is the only place where we got mosquito bites in our two weeks trip, we are very careful but there was no way to escape. Finally the restaurant was disappointing for us, we thought the menu was a bit pretentious with too many international dishes (why would I order pasta with seafood or tuna steak in Palenque?!) and too little choice of Mexican food, and the Mexican food we did have was really underwhelming.
Pro del lugar: Paz y tranquilidad al ser solo 8 habitaciones. Contra: Pocas actividades, restaurante muy laxo y sin opociones, sin embargo, las pociones que tienen de solo huevo y fruta, es excelente muy buena la comida, del limitado menu.
A glimpse of paradise. This is a very unique and magical place. I was overwhelmed by the beauty of the whole setting and you can spot so many animals around the lake and pool, it feels like living in garden Eden (without the snake). It is simply wonderful. Thank you for this experience!
Out of town, in the midst of rainforest, where only bird sounds and howler monkeys interrupted the quiet. An elegant spacious building with large comfortable rooms and usable common spaces. Effective air conditioning. The pools were beautiful, constantly filling with spring water and set amid the jungle. The staff was pleasant, knowlegeable and personal. Best experience possible!
Nothing.
Decoración, amabilidad, cercanía a las ruinas, habitaciones amplias, excelente
Disfrutamos de la conexion con la naturaleza y una excelente atención por parte
Beautifully located in the jungle, large park with a pond and a swimming pool carved into the rock, many animals, comfortable rooms, ethnic decoration, attentive staff, food is ok
Merveilleux séjour de 3 nuits dans cet hôtel au milieu de la jungle. Les suites sont belles et spacieuses. La piscine a un charme fou. Le restaurant est magnifique et les plats sont excellents accompagnés d'une cave intéressante ! Le personnel est très attentionné. Un séjour de calme et de dégustation. Superbe !
Good size room. Lovely lake and gardens. Friendly staff.
A little bit tired - needs some TLC.
La comida en su restaurante es muy rica. Es un excelente hotel boutique. Definitivamente regresaremos.
Gorgeous property with character surrounded by lush jungle and a pool. Massage available. Good restaurant and staff were great. We stayed in the presidential suite and it was AMAZING with a sis and own small outdoor pool. Well located close to Palenque archeological site.
Nothing.
Increíble lugar. Conocimos varios hoteles en palenque. Definitivamente el mejo o de los mejores. El servicio sin igual. La sopa de chapulín la mejor que hemos comido.
The hotel was great at organising transfers from the airport for us and also tours/guides for the days in Palenque. We’d highly recommend taking their option for the private guided tour of the ruins and jungle as it was a highlight of our whole time in Mexico and a really unique experience. Room was great and a very good shower, comfortable bed and a restful night sleep. Staff are very welcoming and helpful.
The rooms were a touch on the shabby chic side around the edges
The location of the hotel is in a secluded area of the rainforest. The swimming pool and the lake are a dream. The decorations and details of the place are also amazing. I really liked the environment, but I wouldn't stay again...
The first receptionist that was at the hotel barely spoke English and wasn't friendly or helpful. He was not able to recommend ANY tours that can be done apart from the one to Palenque and didn't try to find out anything, which was disappointing. It is also challenging when the staff at the reception don't really speak English. i understand that it's a different country, but as it is advertised as a 5-star hotel, it would have been nice to better communicate. The hotel itself was once lovely, but has since seen better days. I think for what it is, it's quite overpriced. I would have also appreciated a station with drinking water. We only got 2 small bottles per room per day and with a water station the amount of plastic could be reduced and everyone would be able to get some. The restaurant also had a lot of exotic food on the menu, including shrimp, salmon, curry and others. It would be nicer to have a smaller selection with fresh local food and more vegetarian food.
When we booked there was no mention of breakfast in the tariff. When we arrived we were informed a continental breakfast was included. We were given fresh fruit, granola, toast and jam, cake, fresh orange juice and coffee or tea. It was a substantial high quality meal. The room we had was spacious and very clean. Water was provided each day. The staff were always helpful. The gardens are lovely. There were howler monkeys in the area but there were quiet during the night.
Nothing. :)
We have been travelling for three weeks but this was our favourite place. We stayed in a junior suite which was huge, well-appointed and had a balcony with seating. The place feels very tropical and has lots of trees and a lake and a cascading pool area. We ate dinner here and the menu featured a range of traditional Mayan dishes that were delicious. There were a couple of families of howler monkeys in the surrounding trees and listening to them in the morning and at dusk was incredible. Staff were all great and we would have loved to have stayed longer than 4 nights. Very hard to leave this special place right in the jungle. It was only 4km from the ruins, we caught a taxi there, but walked back via a very good footpath.
Leaving
We have been travelling for three weeks but this was our favourite place. We stayed in a junior suite which was huge, well-appointed and had a balcony with seating. The place feels very tropical and has lots of trees and a lake and a cascading pool area. We ate dinner here and the menu featured a range of traditional Mayan dishes that were delicious. There were a couple of families of howler monkeys in the surrounding trees and listening to them in the morning and at dusk was incredible. Staff were all great and we would have loved to have stayed longer than 4 nights. Very hard to leave this special place right in the jungle. It was only 4km from the ruins, we caught a taxi there, but walked back via a very good footpath.
Beautiful property and very friendly staff
AMAZING hôtel and one of the best massage of my Life Everything is just perfect on this hôtel, room staff meal massage do not hesitate to reserve here and try the massage or réflexology of the spa to recover from thé Climing of the pyramide ! Probably the best quality /price in Yucatan ☀️
It was a beautiful small hotel with little cabañas. Ours was the on the top floor of a little four plex unit with two suites on the bottom and two on the top. The pools were gorgeous right in the ocean and perfectly clean. The food I. The restaurant was mediocre and high priced but the hotel and the service were outstanding.
We were two couples who spent a week at the lovely Quinta celebrating our anniversaries. The location of the Quinta was excellent, a convenient distance from town and the archeological site. The check-in process was super smooth and we were able to make easy charges to the room (paid at check-out). The hotel arranged an amazing guide to the site (Mildred). We did the tour of the site and rainforest walk (highly recommended). The hotel arranged a bag lunch which was nice after a 4 hour tour of the site + heat. Our other days were spent exploring nearby water falls and enjoying the hotel amenities. The pool was perfect after a day of hiking and the birding by the private lake was a highlight every morning. The food was good and offered variety (we had most meals at the hotel). We our rooms were very spacious with great attention to detail. Always clean, good water pressure, and a very comfortable bed. The last item I will highlight was the service. Everyone was super attentive and extremely helpful! Loved the experience and totally recommend it!
A couple of suggestions to the hotel: -provide drinking water stations instead of plastic water bottles -a few board games or cards would be great to better enjoy the lounge area
We like the whole property. The area is Besutiful. The staff was very friendly and cordial. The rooms are so big, there is plenty of room
Loved the Gardena md pool area. Really lovely jungle feel. The Myan food was delicious and our waiter Misal was just brilliant.
I think some elements of the service could have been better. The staff were good but for a 5 star lodge I would have expected a more personal service.
The garden with the pool is lovely. Actually having seen a family of howler monkeys on the property. Quite a luxury jungly feel.
I am searching for anything really. It was all fine.
The rooms/cabin were very comfortable and spacious. We had a large bathroom, there was a fridge and safe. There was efficient Air Con and fans which was needed as it was very hot. The eating area was very quiet and pleasant. As there are no restaurants nearby we ate in the hotel and the food was very good. We were very well looked after by the staff. There is a very nice pool area by the lake at the back of the hotel gardens which are a very pretty. We visited the nearby zoo which frankly was a sad experience. It is not recommended to drink tap water so supplies of bottled water are necessary. The nearest shop is about 20 minutes walk from the hotel.
The garden and pools of this hotel are amazing. The entire complex is like a Mayan town in the jungle. The garden is huge. Pictures don’t do it justice. The pools (multiple) are cooled and so relaxing. We saw many rare birds, howler monkeys and a crocodile from the garden and pool. Room was very large and clean. Restaurantje was amazing. It can look kind of tacky based on the pictures, but in reality this hotel is very beautiful. I’m glad we spent two nights here, we decided to spend an entire afternoon at the pool here because it was so nice.
Nothing
WOW ! This little Boutique Hotel with only 8 rooms in Palenque, Mexico, TOTALLY deserves its 5 star rating… Very lovely, welcoming and helpful staff - oops, YES: we NEEDED their help with some electronic equipments (we felt SO STUPID !) - but for all the rest: SUPER ! The concept and design of the Hotel reminds a Mayan Temple with private gardens and private swimming pool… Rooms and suites: Well equipped and comfortable. - Service: Thank you for all that kindness and almost immediate responses… - Food: DELICIOUS ! Ifever in Palenque: STAY THERE - YOU WON‘T REGRET !
The hotel is really well kept and the staff & maintenance is amazing! Our dietary restrictions were well taken care of & the food itself was really tasty, which was hard to get as vegetarians in the region. The rooms also were really spacious and amazing, and made you want to spend time in them. However, would have to say that the hotel is on the more expensive side in general.
Highly recommend booking this incredible hotel with only 8 rooms while in Palenque. The staff is lovely, the rooms are big and very comfortable. The big plus is the pool area, built in the jungle and so peaceful. We saw a beautiful parrot while swimming and some monkeys in the trees in the evening.
Nothing, it was really a perfect stay for us
Wat een hele rust en geweldige luxe. Oase in de chaos
Lovely small hotel set in gorgeous gardens with a lake and swimming pools. We had two lovely large rooms across from the main building. Our rooms had lovely facilities and furnishings. We stayed for 2 nights and ate at the hotel each night which had a good menu choice. We had the continental breakfast which was enough for us but wider options also available. The hotel recommended Mildred Lucas for tour and jungle walk of the Palenque Archeological Zone. Mildred was amazing and we had the best guide and walk and I would highly recommend this for your visit to Palenque. We saw and heard howler monkeys whilst there so an extra special part of our visit too. We had a hire car and safe parking in the grounds of the hotel and we explored Palenque town a little too and lovely restaurants in the town available too. I would recommend this hotel and the small size provides a lovely feel and environment. We found all the staff here very friendly, helpful and professional. We would love to return.
Beautiful setting and good service
Felt a little bit weird that we were the only ones at the hotel
The Design of the hotel inspired by the Mayan culture and in the jungle
The neighborhood as it’s around with houses on one side and a ranch on the other, what makes the jungle effect less impressive.
We enjoyed our stay at the hotel. It's a unique property, with the Mayan architecture and location in what feels like the jungle. The rooms are spacious (we were three people, so had an extra bed brought in for $40 per night). The pool is beautiful. My wife had a back massage in the spa area and loved it. We heard all types of birds, and saw and heard the various howler monkeys which was really cool (one morning they were very loud, but this seems unusual). The location is good, as it's between the city and the ruins. We had dinner once at the hotel (decent, but glad on the other night we went into Palenque). The breakfasts were good (we had the continental breakfast with yogurt, granola and sweet breads).
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.28/10Rooms were noted to be clean and well-maintained.
Service
9.99/10Staff was very friendly and attentive, providing excellent service.
Location
9.29/10Great location; however, some guests noted it was noisy.
Room Quality
9.44/10Queen suites were well-equipped and comfortable.
Amenities
9.77/10Excellent amenities including great pool and garden.
Value for Money
9.63/10Some felt the hotel was expensive for the value.
Food and Beverage
9.58/10Breakfast and dining options were praised for quality.
Overall Experience
9.85/10Guests reported an overall amazing stay.