Grand Hotel Timeo, A Belmond Hotel, Taormina

Amenities and staff top notch.

Leaving .

De tudo. O hotel é espetacular, ficamos na Junior Suíte que é excepcional. A qualidade dos serviços e de tudo o que é servido no hotel é ímpar. Os restaurantes, em especial o Estrela Michelin Otto Geleng, são de altíssimo nível. Poder utilizar o Beach Club do Belmond Sant’Andrea completa a inesquecível experiência !

Gostei de absolutamente tudo, nem um detalhe que. Ao tenha gostado.

This place exceeded our expectations at every level! We have stayed at some of the best hotels in the world and this Belmond is top 5! The team makes you feel like family instantly and care so deeply about curating an experience tailored to your every need and want you didn't even realize you wanted. Will be back every year.

Absolutely beautiful property with stunning priceless views of Mount Etna. The San Don does have nicer rooms - but the overall experience here is far far better and that is what makes your holiday. We cannot state how impeccable the service is for a property of this size - personalised and genuine - intuitive - a rare thing that they anticipate your needs. . All staff from the most junior to managerial roles are excellent can hold a conversation etc. we stay quite frequently at Claridges and in some respects it reminds you of there - nothing is too much. Incredible food at the hotel and the sister property at the beach. My wife used the spa this year which is now permanent Dior fixture and it was incredible. Amazing massage - again rivalled the ones my wife has in claridges. Easy shuttle to the beach which is a massive bonus in Taormina. Rooms have beautiful views but are a tad older and require updating it but the beauty of the property, the food and the service make up for it. Albeit we recommend taking a more straightforward room category.

Personale e servizio

Cruise stop in Messina and as I had holidayed in Taormina a few months previously, recommend we visit. On the day, we decided at the last minute to get off the ship mid morning as a few of us had been ill with a bug. Arranged a private transfer at the port and our driver whisked us through. Unfortunately we only had 2.5hrs so we rushed through the sites to allow enough time for another visit to this hotels terrace for drinks as I really enjoyed here on my last trip. Staff were excellent, setting is relaxed and comfortable and the drinks choice is very good. Not forgetting the wonderful views. A must stop even if you only manage a fleeting visit.

We enjoyed 5 days at this wonderful hotel. The view from the terrace is fabulous, the Belmond team are excellent and the bed was probably the best we’ve slept in anywhere.

Tutto

Niente

Everyone on staff was delightful and welcoming! I really enjoyed their classes that were included in your stay. I would definitely like to return in the future, as well as other Belmond properties.

Un lugar fabulos, el servicio el personal y la atencion una maravilla!!, vale la pena!!!!! ademas la posiblidad de ir al Beach Club del Santa Andrea lo hace mas completo aun!!

Realmente me encanto!!,

Absolut beauty all around. Perfect location to walk Taormina and dine around. Beautiful terraced gardens and ultra wide pool. Two Great restaurants with amazing view. A buffet breakfast brought to a superior bespoke level. Super kind staff well trained and always smiling. From arrival to check out you feel welcomed. We had a deluxe Junior suite with sea view and terrace of oversized dimensions. Marble compartimented bathroom with perfect AC and WIFI. Great towels and bedsheets. We are used to Belmond quality, this hotel is a proof of how to bring it to it’s maximalista expresión.

The Timeo is a truly beautiful hotel, with attentive, friendly and helpful staff in every department. We enjoyed five days there, despite having a 'tired' room for the first day (after that we were moved to a beautiful renovated one). The prices are high, but so is the quality. The only negative feature was the lack of control of the pool, with occasional groups of rowdy guests making it very unpleasant there for others who were trying to relax after a hot day's sightseeing

I am not sure where to begin. From the moment you step into this hotel til the moment you leave, the staff treats you as if you are royalty. The hotel is beyond gorgeous. We have stayed at Le Sirenuse in Positano and this hotel has a very, very similar feel. The layout feels almost identical. The rooms are small but well equiped. Our room had a balcony which was wonderful to sit out on in the mornings and early evenings. The breakfast is sublime!! Everything including Moet champagne to start your day. We spent one afternoon at the beach club which was fantastic. When we come back to Taormina, this will be our place. On a side note, the price per night is almost 50% less than the Four Seasons. I am not sure there is anything that would justify the upcharge compared to this hotel.

A Hotel to Return to Again and Again…fantastic management. Truly exceptional on every level. Where do I start? If you are considering which hotel to book for a holiday, do please read my entire review and look at my photos, because, if by any chance you consider the hotel to be a little on the expensive side, once you have read my review, you will realise that it is actually terrific value and a “Must Visit.” I rely on TripAdvisor reviews and I like to put something back and this review is the best of advice I am delighted to provide for the most wonderful holiday in beautiful Sicily… First of all, some initial impressions…the views…THE VIEW…no matter which direction... We had a full on view of the hotel, terraces and the ancient Greek theatre, as well as sea and town views. See photos from our suite. I am adding photographs of all of our suite and of the views from the suite. I particularly appreciated the quality of the furniture, for instance, the beautiful bureau in our living room, see photo.  We were welcomed in our suite with a lovely greeting, a tray and a bottle of quality Italian sparkling wine made using Méthode Champenoise (photo). This bottle of 700 Brut Cusumano was a really nice touch. Then we get to the tea mugs (with lids) as well as the coffee, cups and saucers next to the provided amazing kettle and coffee machine. It is very rare to get a sensible size tea mug... these were perfect. Not only that they are beautiful, made locally, and like everything else, very carefully thought out. Only some of the best hotels, provide a carton of proper milk for tea and coffee making. At Grand Timeo, by the kettle, they provide four cartons of milk (Soja; 1% milk; almond milk and oat milk and should you open one…they replace it next day. How thoughtful is that!? I have never before arrived at a hotel suite to find cartons of oat and almond milk…which I always prefer. This was a first.  Minibar, soft drinks are, of course, complimentary. Even the shutters to our private terrace were so special and well thought out, being separate shutters for the glazing alone,  within each full size shutter (see photo). The fresh flowers provided in the suite were exquisite.  Breakfast and the Breakfast Buffet. Have you ever been irritated but I have a guests touching buffet items or making a mess serving themselves? Not here. All of the buffet selection, and it is a terrific selection on various different stations... is behind glass... lovely welcoming ladies, serve you with everything you point out (making a choice from the selection of cakes was a daily joy... see photos) and then bring the plates to your table. The cooked breakfast choice on the printed menu was perfect, as was everything that turned up. I would usually have a glass of Moet Chandon from the buffet to start with.  In the bathrooms, everything is provided, and we particularly appreciated the high quality of everything, especially the sensibly sized bath sheets. The hotel shuffle is a large white Mercedes people carrier and the hotel boat used for the hotel’s complimentary sightseeing tour, is also white with white leather seating and all-electric... no fumes or noise from this boat. Different musicians played on the hotel, terrace on different days, all really excellent and adding to the general elegance and romance.  Even the guest restrooms next to the restaurant are exquisite. See photo of the matching fresh flowers, colour coordinated with the wallpaper. Not only that, but on a few occasions we used it the restrooms appeared as if they had been serviced five minutes earlier. They probably were!  This hotel really is truly exceptional, immaculate and the attention to detail throughout is not only off the scale but remarkable. Even the short stroll from Reception to the pick-up point for the hotel’s regular shuttle to Villa Sant’Andrea, their sister hotel down by the beach is nothing short of exquisite (see my photos). Although this is an old building, every square-inch of not only the hotel but also the gorgeous and tasteful furnishings is so well maintained that you could be tricked into believing that all furniture are brand-new reproductions, which of course they are not. I have rarely seen such a high level of quality maintenance at any historic hotel. The Belmond Grand Timeo cannot be faulted… management have missed nothing.  We originally booked to spend three days at each hotel. We later changed our mind and switched to staying only at the Grand Timeo. What did it for us is our preference for truly grand hotels and close proximity to the town, especially given the excellent shuttle service. Some people prefer a beachside hotel, and if you do, then stay at Villa Sant’Andrea and use the hotel’s half hourly shuttle to also hang out at the Grand Timeo. Either way it is a win-win, but for us, we would definitely do the same again.  Over the course of my hundreds of reviews of top luxury hotels around the world posted over 15 years, this Belmond property is in my all-time Top 10… along with properties such as Grand Hotel du Cap and Hotel de Paris in Monte Carlo.  Yes, it is expensive...but well worth it and in my opinion, offers great value on every level. I am quite capable of providing honest, balanced criticism, even within a five star review. When something goes wrong in what would otherwise be a brilliant stay, I don't throw my dummy out of my pram and give it a one star review as some others do. I remain lavish in my praise, almost always still give five stars, and I am careful and try to be helpful in my criticism. After five days at this hotel, my wife and I enjoyed every part of the property... everything from the hotel's new, immaculate,  electric guest boat (with two superb crew), to the restaurants and spas, shuttle service to their sister hotel by the beach…down to the absolutely lovely staff… room service…our suite and everything supplied in the rooms and ensuite…to the most wonderful pillow selection and comfortable beds and proper sized bath sheets… this is hotel perfection. You simply do not get to this level without a terrific F and B director, an experienced executive chef, wonderful housekeeping and an amazing general manager who is absolutely on top of the game.  Not many Belmond’s we have enjoyed have managed quite this level of sheer excellence but when they do they always have the most most wonderful general manager at the helm. Ermes de Megni (now their Ambassador) at Belmond Splendido in Portofino is one of the greats; Mr Mr Arturo Schwarz who was in charge at Belmond Palacio Nazarenas, where just for fun we booked the Presidential Suite, back in 2017 was another. The hotel next door to Palacio in Peru... the Belmond Monasterio, also looked incredible  (we had a walk around at the time) which is where we are staying in January 2027, as well as at the Belmond Rio Sagrado. We just can't get enough of Belmond hotels especially when we visit one which is right off the scale. I came up with a new phrase while at Grand Hotel Timeo, to describe the general managers of the very best hotels in the world which exceed expectations on every level… which is why I now describe the General Manager of the Grand Timeo, MR MASSIMILIANO PUGLISI as a world-class HOTEL ROCKSTAR. We are returning to the Grand Timeo for another stay, combined with an evening of Italian opera at the stunning Teatro Antico di Taormina…which is right next door.  My wife and I enjoyed five days at Grand Timeo, departing May 22nd and loved the most wonderful view of the Teatro Antico di Taormina from our suite terrace. We had the Greek Theatre Signature Suite although I don't believe it is possible to be in any room or suite, facing any direction and not have a wonderful view. This was our first ever holiday at the Grand Timeo. Belmond Hotels are one of our favourite luxury hotel collections... they can be found in the most incredible locations and tend to be quite unique. A few have been truly exceptional, the common denominator being they are led by the most incredible and passionate General Managers, who have built first-class teams, creating levels of hospitality, F and B and wonderful accommodation that returning guests fall in love with. This doesn't cover easy and all hotels can go up and down. The Belmond in Oxfordshire is one of those... although we expect to revisit and find massive improvement. Our favourite Belmond hotels have been in Brazil, Peru and Italy which we are revisiting over the coming 10 months. What they have in common, apart from spectacular locations, is attention to quality and detail which is second to none. It is best to book such hotels well in advance as I have learned to my cost, as the truly great hotels do get fully booked. Now under LVMH ownership, an already high level of previous investment in quality at Belmond will no doubt be going through the roof.  My wife and I were delighted with this wonderful hotel from the moment we arrived ... we didn't want to leave and had we not pre-arranged to meet family in Sorrento for a few days, we would have simply stayed on.  5 days is not long enough! This hotel simply delights from every angle, it is exquisite, wonderfully maintained with fascinating and beautiful surprises at every turn. Only Belmond can be 100% relied upon to be in perfect locations every time. which is why it was hardly surprising to discover that they are directly next door to the Ancient Greek Teatro... you literally walk out of the main entrance of the hotel and a couple of metres away is the main entrance to one of the most breathtaking ancient Teatros in the world. Not only is Hotel Grand Timeo simply gorgeous wherever you happen to be on the property, the backdrop of the Greek Teatro, Mount Etna, the Calabrian coast and Taormina provide a never ending visual feast at this historic location of such natural beauty. From the time of its creation as a 60-room luxury hotel in the late 19th century Grand Timeo has been delighting visitors... we had no doubt that the hotel would be wonderful however our high expectations were greatly exceeded... and that doesn't happen  easily. Like many of the most iconic, famous hotels in the world, the Grand Timeo has been a holiday destination of choice for so many legendary figures from the worlds of art, literature, politics and royalty (not forgetting Hollywood which came later)  from the past 150 years. We didn't want to leave. As a souvenir, I purchased the unique Belmond Italian Monopoly board game.  We do stay at some wonderful hotels but you just can't beat a really perfect Grand Hotel when it comes to Italy…the very best boast beauty in every direction, wonderful restaurants and exquisite service. On Lake Como we prefer Villa d’Este. In Sicily…it just has to be the Belmond Grand Timeo. Grand Hotel Heaven.

Superb experience We had not made a reservation but were kindly greeted and given a table for aperitif Then they came with amuse bouche and snacks and it was stunning and the staff amazing and the Piano Player was wonderful The washrooms out of this world The staff made us feel Like 5 star guests including reception and the boutique owner It was about $25 euros for cocktail but worth every penny

Lovely terrace view in an elegant setting with outstanding service from David and Fabio. Cocktails were 26 Euros, but they come with substantive bar snacks such as pistachios, mix of olives, and potato chips. A fair price for the setting, ambience, and superb service. I had the the Belvedere vodka with cucumber infusion, a bayleaf, etc. (forgot the name), a nice alternative to my usual dry martini. My wife asked for an herbal tea freddo, not caldo. David, prepared it superbly - did not simply add ice, but somehow chilled it with no ice in it, an artful touch. It came with excellent petit fours. Also ordered an unspecified "Traditional Italian Liquer" from molto gentile Fabio, for 18 Euros, who chose for us an excellent "ancient" Sicilian liquer - a complex port-like beverage. Overall great afternoon experience not unexpected from Belmond.

From the moment we arrived until check out we felt very welcomed and provided for. This was the final stop for our Taulk Tour and it was special. Thanks

Wow, what a great location in town for this hotel. The room was delightful, well stocked and super comfortable. The breakfast was fantastic with very special views of the coastline and Mt Edna. The staff was very friendly and helpful. The food was fresh and perfect.

We stayed in Taormina and after visiting the amphitheater we stopped for drinks on the terrace of the Grand Hotel. The terrace area is lovely, well laid out and has fabulous views of Mount Etna. The service from Fabio was excellent, nothing was too much trouble and a great choice of drinks plus a few complimentary snacks. It is the service and the setting that makes a drink at the Grand Hotel a great experience.

Firstly, I cannot sufficiently elucidate the importance and impact of the hotel's greatest asset: the staff and their unending passion for service. When they ask if everything is ok, it is not rehearsed or fake and rings of true care. Marco the sommelier in the restaurant and, quite frankly everyone we engaged with at the restaurant on the dinner of the 4th of May, was a consummate professional with true pride in what the team could offer. The recommendations we received were on the mark. Dinner was a masterclass in delivering faultlessness execution, both in service and culinary delights. The food struck a fine balance of flavours, bringing tradition and the best of local produce to a modern reality, all framed by the unique panorama. The hotel overall could not be better located, it is brilliantly kept, extremely clean with an unerring attention to detail. I could not find fault, and if you read my previous reviews of similar caliber hotels.... I am not shy at voicing potential improvements. The room (junior suite) was spacious, well appointed, with a delightful balcony over the pool, enabling optimal enjoyment of the signature view. Housekeeping was particularly to be lauded. Luxury is not a formula, it is provided by true service, care, attention to detail and a touch of the intangible "something special". Grand Hotel Timeo and their staff delivers in spades. My humble congratulations.

This is my 3rd time visiting Taormina and maybe say the best experience is meeting the one and only Fabio, he is a local from Taormina and the most charming human I’ve ever met. If you want to have a beautiful experience having a drink and a bite at grand hotel Timeo, make sure you are seated where Fabio would be catering to you because it’ll be a unique unforgettable experience. Here is a picture where you can see him and make sure he’s there when you go. The food was excellent and the old fashion the bartender made was one of the best. It has an aftertaste of ancient ruins and you won’t know what I’m talking about until you have one.

The beauty and location of the hotel is unparalleled. The staff, no matter what their responsibility, made you genuinely feel welcomed, valued, appreciated, with extreme professionalism. I wil return and look for other Belmond properties when I travel

No denying this hotel is very expensive but for that you get stunning views, great food and excellent service.

Atendimento de primeira, pura gentileza. Ambiente maravilhoso. Tudo foi ótimo, limpeza, tratamento e cuidados pessoais. Fechou nossa viagem na Sicilia com nota 1000. Cafe da manhã e o jantar foram excelente.

Não tem um se não.

If you desire an absolute luxury lodging experience in a perfect location of town with absolutely tremendous views from your room balcony, pool, restaurant and grounds adjacent the Greek/Roman theatre; you search ends here.

Wonderful hotel with welcoming service, a beautiful pool and garden and great restaurants - stunning views of the coast and Etna

Our stay at Grand Hotel Timeo, A Belmond Hotel, Taormina was absolutely exceptional! The service was truly six-star level – attentive, discreet, and genuinely kind. Our suite was spacious, elegant, and offered a breathtaking view of the sea and Mount Etna. The hotel itself is beautifully located, right next to the ancient Greek Theatre, in the heart of Taormina. If you’re hesitating between Grand Hotel Timeo and San Domenico Palace, I would definitely recommend Grand Hotel Timeo. The only small downside was the restaurant menu – a bit difficult to choose from, and it could use a refresh. Other than that, this place is pure magic!

When you don’t really expect anything good after a cancelled flight and a long night trip, when the moon is shining bright and there’s not a single taxi in the middle of the night — the hotel saves you, picks you up, welcomes you warmly. Then you lie down in bed that smells like mandarins, and in the morning you greet the sun with a smile on your face. This hotel, set on the hillside of Taormina, has an amazing view that you never get tired of looking at. The attention and care of the staff are truly their strongest sides — special greetings to Fabio! Thank you, Timeo! Our time in Taormina with you was wonderful!

Everything from the begging to the moment we had to leave was just great! Perfect location, stunning views, great food and very carrying and attentive staff! They made our stay unforgettable and we really appreciate that!

Nothing

This hotel is pure perfection to me. Not only is it spectacularly beautiful, on every level, but everyone who works there is warm, charming and goes out of their way to make sure you have a perfect stay. The room itself was stunning, with a view to take your breath away. I actually spent hours just sitting on the terrace, just looking out. The pool was perfectly heated and beautifully kept. The food was lush, the music in the bar was a joy to listen to, the bed was heavenly, and I loved the nighttime pillow that one steps onto as one leaves the bed - like sinking your feet into a cloud. All the amenities were beautiful. Very generous arrival gifts, too. I stayed at several of the best hotels in Taormina, but the Grand Hotel Timeo was my favourite - by far. The excellence started from check-in and stayed with me long after check-out. A dream come true!

This is a spectacular hotel with wonderful views and gardens. I went to the terrace bar a couple of times and the waiter, Ayoub treated me so well. He is going to do very well in his chosen career - a delightful young man.

We booked this hotel month in advance. Then one month before we received an email saying they sold out the hotel and were telling us we had to stay at a different property for two nights and then this hotel for two nights. They offered us no compensation. After much back-and-forth, we got them to give us two free dinners, and upgrades to our rooms . They were very apologetic once we arrived, which I appreciated, but it caused us to lose at least a half day of our vacation having to pack up and unpack in a second location. Also, I did not find them helpful when I was planning excursions because they have a set list of what they offer - each of which includes getting a separate driver and guide and thereby costing thousands of dollars per excursion. I ended up arranging my own excursions through get your guide. Our trip to mountb etna was fantastic and and was with a guide who also drove us, and is used by the four seasons, but Timeo is too inflexible to consider this type of option.

We had lunch with an espectacular view of the Taormina Bay and Edna Volcano.Remarkable the service from Fabio who talk good care of us . He recommended the antipasti , linguini pasta and the white local wine . Really enjoyed it .

I think the staff is the best I have ever met in a hotel!! Also the lady who was in charge of cleaning the room was the best, she was so detailed that she took care of the smallest details! thank you

first time in my life I enter a room with such a bad smell!! you couldn't stand it even for a second. of course we immediately told them that we couldn't stay in it and they responded quickly and changed our room. However, I think that in hotels of this level the customer shouldn't even complain about the room and how much less about the smell!! unacceptable. and the other room they gave us also had some of the same smell. It smelled like mold, the sheets, everything!! Καθώς και το φαγητό δεν ήταν το επίπεδο που θα έπρεπε.

Fabio in the bar made us feel so special. His attentive service was incredible and made the whole experience fabiolous!

Unbelievable service. Fabio put endless effort to make sure we were happy and he made us feel so comfortable and like at home. Thanks very much.

Great hotel. Very pretty property with an excellent sea/mountain view. Attentive staff and nice rooms. Food was delicious. Luxurious spa services.

We came across the hotel after a walk in the city. We set down at the bar, the view and set up was impressive. Live chill music, the food and drinks were on point, but what made the experience beyond amazing was Fabio the waiter, super attentive, professional & had an introduction for each drink and food. We will definitely come back. Thank you Fabio for your excellent service & experience

We had a wonderful experience at the Bar Timeo. We sat on the outdoor patio and enjoyed cocktails, dinner dessert, and live music.. The staff was very friendly and attentive.

Our recent stay at the Grand Hotel Timeo was truly unforgettable. The location has sweeping views of Mount Etna and the sea. The gardens are immaculate, the atmosphere is serene, and an old world charm combined with modern luxury makes this hotel something very special. The staff deserves the highest praise. From the warm welcome at check-in to the attentive service at breakfast and dinner, we consistently felt looked after with genuine care. The concierge was very helpful with our requests. Our room was elegant and comfortable, with thoughtful touches each day. That said, we did encounter one very disappointing issue. During our stay, a piece of jewelry went missing from our room. While this did not overshadow the beauty of the experience as a whole, it was concerning and is worth noting. We would recommend that guests remember to use the in-room safe for valuables, and hope the hotel takes steps to ensure this kind of incident does not recur. Despite this, the charm of the property, the outstanding service, and the unbeatable views make it one of the best places we have ever stayed.

We enjoyed every aspect of staying at the Grand Timeo. It is a wonderful hotel, in a great location with a fantastic level of service. It's a really special place and the staff is very friendly, professional and accommodating. I recommend it highly and hope to have the opportunity to go back someday.

We felt like family. The rooms and all the in-room amenities and attention to detail were amazing. Breakfast very good and the views are wonderful.

Fabio is truly a gem of a host! We visited Belmond Grand Hotel Timeo as a group of four friends, and our experience was made unforgettable thanks to him. Nothing was ever too much trouble, and his warm, friendly nature, along with the perfect aperitifs elevated our evening even further. I’d highly recommend arriving around 6pm for drinks and aperitifs to soak up the incredible atmosphere.

What a fabulous evening my wife, sister in law and l had yesterday! After a disappointing experience earlier at a more famous flowery hotel we walked up to the Grand Hotel Timeo and right from the moment we walked in, despite not having made a booking, we were warmly greeted and shown to our table on the spacious and pretty veranda. The views of Mount Etna were stunning along with the lights twinkling in the bay it was the perfect evening! All the members of the team were helpful and polite but l’d like to point out both Santini and Dario who looked after our table and nothing was too much trouble for them! Thank you guys. So, my party would certainly recommend an evening on the terrace at the Grand Hotel Timeo - you will not be disappointed!

Everything!!! It’s beautiful … speechless beautiful, like heaven. Also they have a sister hotel you can take the transfer easily access to… also beautiful with a nice beach.

Nothing but expensive - but worth a visit at least once in a lifetime … oh lots of bees eating breakfast not honey ^_*

Great view , very good food , excellent vibe, perfect service , special mention to fabio , a very dedicated and charismatic person , bravissimo fabio.

The location was perfect. The Hotel was clean, quiet, and food and service was amazing. I would 100 percent recommend going this Hotel.

Giuseppe was our waiter and he provided truly outstanding personalized service. He helped create a romantic evening dinner with my wife as we celebrated our 38th anniversary at the Hotel Timeo. A very special server.

If there was a rating higher than excellent my wife and I would select it for all categories!! The property location was second to none, and the envy of the thousands of tourists passing by the luxurious front gate and vine covered portico. The staff anticipated every need and request and attended immediately to any comment or request. Food was exceptional thanks no doubt to the Michelin rated chef. Appointments in the rooms were second to none. The staff, from the valet to the front desk, to the waiters, to housekeeping, and the managers all made us feel welcome and like family. They greet you with your name and recall any inquiries about seeing a sight, or stores you might visit. The history and pedigree of the Grand Timeo added to the ambience and special atmosphere of this unique treasure. Put it on your bucket list!!! Will be viewing all Belmond properties before booking any other hotel. Words cannot express our pleasure and satisfaction.

Just popped in for a drink with family. Fabulous location and excellent service. Must mention Fabio who was outstanding

Our stay was wonderful from when we first stepped on the property to the moment when we left. The property is beautiful with an amazing view, scenic grounds and excellent common spaces. The rooms are fairly nice. They have lots of character, plenty of storage (which many hotels don’t have nowadays) and nice bathrooms though the junior suites are much nicer than the deluxe rooms. A minor refresh might be of benefit. The pool is great- heated with plenty of chairs, responsive attendants and wonderful views. It is fairly easy to get to the beach (worth doing at least once) at their sister property which is a nice change of pace. Breakfast is great. Though there are plenty of items available at the buffet (including pastries that look like they are from a patisserie), they make many items to order. Dinner at both restaurants (Otto Gelang and Timeo) was excellent (tho at one point the staff at Timeo seemed a little overwhelmed- a minor hiccup). Additionally, during the stay, there are always little treats peppered throughout the day which are nice surprises. What really sets the hotel apart and why we are eager to return, however, is the service. Almost every member of the staff that you encounter makes a point of making sure that your needs are met and that you feel well taken care of- from the porters, front desk, concierge to the pool attendants. Everyone knows your name by the second day. When we forgot something in the car from the airport, the staff went out of their way to make sure we got it back quickly. When our plans at our next destination changed, they called to rearrange the reservations we had made. All in all the service was basically flawless and the reason why we already making plans for a return visit.

The Belmond Timeo Taormina hotel was one of the best properties that we have ever stayed at. The service and staff were incredible. They were all so helpful. No task was too big or too small. The grounds were beautiful, the views were breathtaking, and the pool area was also very nice. The breakfast had a huge selection of local and international varieties of food. I would recommend this hotel to everyone looking to get pampered and tested as a valued guest. The location was right in the middle of old town.

The location is exceptional, very close to the theater and with an excellent view on both the gulf and mount Etna. The hotel itself is amazing and the staff is among the best we've ever experienced. An amazing stay.

This review is specifically for head concierge Santi Roggio at the Grand Temeo. We were staying at the Four Seasons and happened to be dining at Otto Geleng at the Grand Temeo. On our ride in, we realized there the is a concert next door at Teatro Antico, with a classical performance for a Tribute to Queen and Coldplay. These are two of my wife’s favorite bands. I looked online to see if I could find anything. Nothing was available. We contacted our concierge at the Four Seasons who informed us they were not able to get us tickets. Finally, as a desperate last minute attempt, I went in from dinner and was fortunate to run into Santi who I asked if he was able to get tickets. He looked online and told me the show was sold out, but told me he would do his best and get back to me. 15 minutes later, he informed me while we were eating that he was in fact able to get us 2 tickets to the show. We finished our meal and he personally escorted us into the theater with a small goody bag and a couple bottles of water for the show. The show was one of the highlights of our trip! The level of service provided by Santi and the Belmond team was incredible. If you are reading this Santi, thank you for making such a memorable night for my wife and I. We are truly grateful for you.

If you want to experience luxury along with local charm and comfort, stay at the Belmond Hotel. With its location, breathtaking views, and authentic design, the Grand Hotel Timeo is truly a beautiful property. Inside, the Michelin-starred restaurant and the rich breakfast are very satisfying in terms of taste. The staff were also very attentive and helpful.

We arrived here and were met by Davide (from the bar). He was such a kind and friendly chap who served us some delicious Sicilian wine! The views are immaculate however it was Davide who stole the show!! The service was top notch and our big round of applause goes to Davide! Thank you !

nulla da cambiare

To say the hotel is amazing and splendid is to say nothing :-) Beautiful gardens and rooms, cosy restaurants and bars with a magnificent view, and all that with flawless service and perfect staff. A big plus is also the easy access to the private beach of the sister hotel. It wasn’t the first Belmond hotel in which we stayed but for sure one of the best.

Everything was perfect :-)

We had the best experience on the terace of the hotel with an aperitiv and the best view but Fabio was the one to make our night out really special. Incredible service, incredible guy, thank you Fabio and congratulations Belmond for hiring wonderful people like Fabio.

Tout était parfait

This is an incredible property. Four Seasons is nice, but full of pretense and doesnt feel authentic. This property is ITALY, it is SICILY. The resort is magnificent. The views are best in town. The room was amazing, even the bathroom had a view. The staff-well, everyone should go there to learn from them. They know all the guests by their name. They are kind, attentive, go out of their way. This place offers so much for the value-free water, free fruit, free ice cream at the pool. Throughout the day you are getting snacks, all in the price. One of a kind experience and having travelled to many top hotels in the world, this takes the prize.

We stopped at hotel Timeo for a cocktail during our day in Taormina. It was fantastic! The drink was superb and olives were delicious but the two best things were easily the view and the service. The view of Etna and the coast is spectacular, and Fabio was the best waiter we have had on our trip. We would return for Fabio alone

Great character, old world luxury with modern comfort. Outstanding location. Exceptional service. Expensive, but like all luxury travel with high standards, prices have escalated substantially over the last 4-5 years. But worth the price.

The Grand Hotel Timeo just seems to get better and better you would not think it could be improved but it just excels every time you visit this is our 4th time. The place has the enviable setting of the most amazing backdrop of the Teatro to the rear where we seen Simple Minds play a concert the last of their 2025 tour, and then the front view of Naxos bay with Mount Etna as a backdrop just amazing.The whole Team remember you and call you by your name it makes you feel special the little gifts they give around the pool ice cream, fresh fruit, sun tan lotion and at no extra cost!! Also the gifts they leave you at night without doubt the best Hotel I have ever stayed in and will definitely return

Grandioses Hotel, an dem nichts auszusetzen war. Einfach nur grossartig durch und durch.

amazing , always the best experience , the staff is wonderful the views are amazing , this place is heaven on earth

Unbelievable property, service and rooms. We spent 3 nights at Hotel Timeo and despite being in beautiful Taormina we didnt want to leave the property! Huge perk is the access (beach or otherwise) to their sister property on the water - Belmond Saint Andrea - they treat you as if your one of theirs. Hands down the best Hotel in Taormina ( even better then FS )

This was by far the best stay I have ever experienced. This place did not just meet my expectations but set new standards. From the moment we arrived, the service was outstanding. The level of hospitality is simply unmatched. The view is breathtaking - overlooking the sea, with Mount Etna in the distance. Most of all, it’s the warmth and professionalism of the entire team that makes Timeo unforgettable. They have set a new personal benchmark for what a five-star hotel should be.

Can't fault it. Just exquisite in every possible way. Views, food, spa and SERVICE, all outstanding. Don't fall for the "White Lotus" trap, this is the best hotel in Taormina if not worldwide. Just wow.

This was a beautiful property with extended gardens, views of Mount Etna and the sea. Great location for walking distance to stores and delicious local restaurants. The partnership with the beach resort was very easy to get to and accommodating. The entire staff was extremely friendly and professional.

Absolutely stunning, and the Belmond staff were so lovely and hospitable!! Thank you for a beautiful stay!

Bar Timeo, at the Belmond Grand Hotel Timeo, is an absolute highlight of my stay in Taormina. The terrace offers stunning views over Naxos Bay and Mt. Etna, enhanced by live piano in the evening. The barman, Lorenzo Costanzo, served exceptional cocktails like the world-renowned Etna Spritz and creative house specials such as the Sicilian Mojito and my absolute favourite was the Whisky Sour and I’m not even a big whisky fan. Overall the service and ambience were world class.

Outstanding in every aspect. Fantastic, friendly, helpful service. Gorgeous setting. Beautiful, clean rooms with lovely rooms and Acqua di Parma amenities. Location cannot be beat. Entrance is on main pedestrian road and property is adjacent to the Greek theater. Stay here and drive to other towns you want to visit on the eastern side of the island for day trips.

This was my first time staying at the Grand Timeo even though I’ve had dinner and drinks there before. The experience exceeded my expectations. The property is one of the most beautiful hotels I’ve seen with idyllic terraced gardens that are practically a botanical garden. The restaurants and Timeo bar all have views of the garden, the sea, and the town - which make you want to stay there for hours on end. We had several meals at the Timeo restaurant as well as the Timeo Grill located in the garden - all great meals. We loved the amenities in the room and bathroom, including the welcome platter of fruits and chocolates and the additional goodies left during turndown service. The staff were all very helpful and friendly - and did everything to make our stay truly special. I can’t wait to return.

This was our tenth consecutive stay at the Timeo and we can honestly say that it was one of the very best. The hotel is classic Sicilian and the grounds are stunning, with gardens overlooking the sea and vistas of Mt. Etna. We are always assured that the hotel will be wonderful and our accommodations superior. We had an extended stay and were able to experience much of what the hotel has to offer. The staff and service at the Timeo are best in class—outstanding among five-star hotels. Universally, the staff is upbeat, professional, and extremely helpful. They go the extra mile. The staff knows the guests, refers to them by name and understands the things they enjoy. We can’t express how much we appreciate them. Dining at the Timeo is a treat starting with breakfast. Drinks at Bar Timeo are memorable; excellent cocktails are served with a nice selection of snacks—and the view! The dining room, the pool bar, and Michelin star restaurant Otto Geleng are all superb. The Fire and Wine dinner, where we learned about the wines we were served from a representative of a local vineyard and had a delicious meal, was a great new addition to the Timeo’s dining options. Spending time relaxing at the pool is one of our favorite things to do at the Timeo, and is all the more enjoyable because of the friendly and attentive staff. The Timeo offers a range of experiences, including wine and olive oil tasting, cannoli making, a cocktail class, and wellness sessions (fitness and meditation). A highlight was a walking tour with a concierge who has lived in Taormina his whole life. All-in-all, the Timeo is exceptional.

Our recent visit to the GHT was just exceptional in every respect. The reception, front desk, guest services and concierge teams are welcoming, resourceful and dedicated to making a visit to Taormina and this world class hotel a wonderful experience. Breakfast, dinners and cocktails come with a truly magnificent view of the sea and Mt Etna. The Michelin rated restaurant Otto Geleng is a memorable experience. The wine service reflects their expertise and attentiveness to their guests. The hotel is right near the iconic Greek Theater which is convenient for browsing the shops and sites in the beautiful town. There is a shuttle that takes you down to Villa St Andrea, the sister property by the sea, if you want to go to the beach. There is a spa for wellness. The pool is very well managed. Housekeeping and room service are attentive and very efficient.

We were very pleased with our stay at Grand Hotel Timeo and would definitely stay there again. The property was unbelievably gorgeous, extremely convenient, and the service was fantastic. The food and drinks were also excellent -- Fabio really took care of us and made us feel welcome! The pool was gorgeous and well attended. No issues with the property at all. The staff were also very helpful and made an effort to remember all of our party (7 of us) and our preferences. We have some food allergies, and there were ample options and the staff generally remembered our needs without prompting -- bravo! The food was across the board excellent, and the drinks superb. The pool was refreshing and well-tended. The beach was also very nice with excellent food. Any issues we had were with Taormina and not the staff (not a fan of the rocky beaches). We had two issues. The first was one of the rooms we booked was not reserved for us on the first day for some reason, necessitating a move from one room to another on the first night. I booked the rooms more than six months in advance and was notified of the error the day before arriving. It was just all a bit odd and something not expected from a hotel of this caliber. We also had an issue with moving rooms that day -- we asked to pack our things and get help moving but the staff arrived while we were at breakfast and began packing our things on their own. Completely a misunderstanding, but the staff should really make sure they understood the instructions. This is why I rated the rooms and service less than a 5.

Highlights: *The hotel grounds, location, overall presentation 100/10. By far the most beautiful, romantic hotel I’ve ever seen. Feels like a film set. *Bar Timeo for cocktails every night, always lively, full of interesting looking people, live music every night, stunning view of Etna. *Beach club at Sant’Andrea was fabulous, went there multiple times as it was very hot, really enjoyed the complimentary 2hr boat tour which took off from their beach. Beach bar cafe had pizza and simple salads, just what we wanted. Beach staff also delivered excellent service. *Dinner at Otto Geleng, we’re not usually prix fixe Michelin types but we decided why not. It was delicious and enjoyable and reasonably priced for the quality. We chose the a la carte four course and had a perfect Etna wine. Memorable and fun meal. *Overall service throughout the hotel was 10/10

Wonderful hotel with fabulous staff and service Facilities and view amazing with great food and location

Hotel Timeo is an amazing property. Quiet luxury in the heart of Taormina. We enjoyed every minute of our stay here. The staff go above and beyond. Every little detail is well thought out and orchestrated to give you the best experience possible.

Danielle the server is so professional and accommodating. He recommended the dramatic rhume cocktail and provided useful information . We enjoyed our lunch with him so much we came back for dinner. The bar and setting are just fantastic. The food for dinner was just ok but the service is just wonderful. At the end of the night, we had the most wonderful bellman get us a taxi back to our hotel.

Amazing hotel with a great sea views and Etna as well. Room was massive, immaculate and had a patio table with a view of Etna as well

Had a fabulous dinner overlooking Mt Etna with my best friend. Fabio waited on us. He was so attentive. The service was 10/10. At one point, my friend’s top button broke, and Fabio was extremely respectful and attentive to the situation, giving my friend a pashmina and marinating her privacy. Regales of that situation, Fabio was an incredible waiter and made a great evening even better. Ohhhh recommend coming her for dinner.