La Casa del Atrio

The hotel is located in the historic district, offering excellent access to the area's sights and dining options. The building itself has a charming, historic atmosphere that perfectly suits the neighborhood; it is a wonderful hotel. It is rare to find a place that has preserved the ambiance of the past so beautifully. I highly recommend this hotel to anyone planning a visit to Querétaro. The staff are all friendly and kind, ensuring a worry-free stay.

While the hotel offers both breakfast-inclusive and room-only rates, there is also a separate paid breakfast option. Since information about this paid option isn't always provided upfront, I recommend double-checking whether the meal is included or requires payment when you order—even if you booked a room that supposedly includes breakfast to prevent trouble. That said, the paid breakfast is delicious, so I definitely recommend trying it. This is a wonderful hotel with a charming character that harmonizes with the historic district's scenery. However, I would not recommend it to those expecting a modern hotel with state-of-the-art facilities. In the room where I stayed, I found many small ants around the sink and towels. Although insect-repellent bands are provided in the room, I would not recommend this hotel to anyone who is particularly bothered by insects.

Perfectly located in the center of the historic center. I could reach all sites in close walking distance. Parking in the street (free) or opposite (fee) possible. The Spa is extremely relaxing and professional. Tasty breakfast and spacious, clean room. - A high standard Boutique Hotel

I was completely happy 😃

Location and friendly staff.

Multiple roof leaks during raining season blocking bathroom passway and also inside bathroom. Suggest fixing.

La ubicación

No contar con estacionamiento, pero tuve suerte y pude dejarlo fuera del hotel por la noche.

Ubicación

Las camas

La atención que nos dieron

This hotel is close to the Centro Historico of Queretaro (about 5 minutes walk) and there are plenty of good quality restaurants and bars close. The hotel does very good cooked breakfasts but no dinner menu or bar. This lack will not not impact your stay because of the number of good quality restaurants and bars within easy walking distance. My personal favourite bar/restaurant is Parmillas Leonesa on the main square because the food is delicious and the service 1st class!

Nothing to dislike about this hotel and the staff are all excellent. Special shout-outs to Omar, Charles and Fabian who were all very helpful!

Location, decoration and staff

Breakfast

Wir wurden mitten in der Nacht so freundlich empfangen und hatten ein sehr schönes Zimmer. Es gab auch sehr gutes Frühstück und das Personal war sehr hilfsbereit.

L’emplacement et le personnel très attentionné. J’avais des problèmes de connexion pour la couverture celle et Pepe m’a aidé plusieurs fois à résoudre mon problème. Le trajet pour me rendre à ma chambre était bordé de plantes et d’arbres et autres décorations originales. Le personnel du spa était aussi très compétent.

Rien tout était parfait.

As always, the rooms were charming and I enjoy the garden-like setting, but the quality of the breakfasts wasn't as good as in years past. A full breakfast is no longer included in the room rate, which is disappointing. The staff, however, was top notch -- very welcoming and accommodating.

La ubicación, el diseñ, comcepto y estructura del hotel

Mi cuarto tení moho en una de las paredes. Es un detalle que se debe cuidar

Everything

Nothing

El patio

No tenía ventana la habitación y muy recargada la decoración . No salía agua caliente

Charming colonial-style property. Spacious room and bathroom. Welcoming and helpful staff. Good location. Good shower. Bathtub. Nice spa.

This is not a five-star hotel, I am sorry. The shower was good but the tap was broken and not working well. The bed was too firm to me. We had a room at the ground floor near the entrance and were awakened in the morning by people talking in the corridor. The breakfast was very basic, with additional food to be ordered extra. I am not saying the hotel is bad, I am just saying it is by no means five star.

Great staff relations. Beautiful facility and central location.

Only one set of room keys.

Tout

Rien

Right downtown. Many patios and terrazas. Large room quite comfortable. A bit old fashioned but not surprising for location. Lovely little breakfast with lots of coffee.

If you bring a car you will pay an extra 700 pesos to park a block away.

La decoración del hotel y habitaciones

El lugar muy bonito y bien decorado, bueno el desayuno

Size of the room, the setup

Wonderfull Garden and nice rooms

It takes ages until warm water is available

Heel mooi hotel op een goede locatie. Schone, ruime kamers. Vriendelijk personeel, goed ontbijt. Zeer redelijk geprijsd.

Su ubicación y la amabilidad del personal.

Tal vez la iluminación de las habitaciones, la luz parecía algo mortecina.

The hotel staff was amazing, right in Centro. We went to the spa and enjoyed a couples treatment.

Our requirements for an excellent hotel are (1) quiet (2) firm bed mattress (3) bathroom with counter space and (4) shower with constant tempature. They had all 4. Great breakfast. Quiet rooms. No children or dogs. Congenital staff. Great location. This is a winner!

Just an excellent boutique hotel. I love the way it’s furnished. This was my fourth time staying there

We have loved this place for over a decade but sadly after this last stay we will not be returning. We stayed here three nights. Our hot water wasn’t working. We told them two days in a row, they said they’d have someone look at it but it was never fixed. Also, the beds are rock hard - like no give at all. The staff wasn’t as friendly as they have been in the past. Overall, really bummed how it went. They’ve cut back on what’s included in the breakfast but at least they still had a full breakfast menu you can pay for.

Nice refugio in the citycenter.. wonderful charme, very nice staff

Nada

La atención del personal fue muy amable, te hacen sentir en casa. La cama y los muebles son muy cómodos. El baño está muy limpio.

Nos quedamos sin agua en el baño, pero al reportarlo arreglaron el problema.

You feel like you’re in your house!

Un hotel de primera , a pesar que está en el centro de Qro. Tiene una paz relajante cerca de todos los lugares turísticos . La atención del personal del hotel fantástico especialmente Jesus gracias por tus recomendaciones. El lugar no cuenta con estacionamiento propio pero enfrente hay uno público lo cual lo hace práctico. El restaurante con su decoración facinante . En si todo el edificio es muy bonito Sin duda si vuelvo a la ciudad de Qro. No lo dudo y me hospedaré en ese lugar Gracias por existir Julio R.

We stayed at La Casa del Atrio for just one night before heading to the airport for our trip to Mérida, and it completely exceeded our expectations. This place is absolutely charming, full of character and surprises. It used to be an antique or design store, and the unique furnishings and art throughout the property reflect that history beautifully. There’s even a little shop on-site filled with cool, vibey collectibles that add to the experience. Although we didn’t have time to enjoy the spa, we loved knowing it was available, and the concierge gave us a fantastic dinner recommendation that ended up being one of our favorite meals of the trip. The location is perfect—right in the heart of the action. We loved strolling around the historic center at night and felt very safe and comfortable, even walking to the aqueduct after dark. The next morning, we had breakfast at their beautiful on-site restaurant, and it was healthy, flavorful, and memorable. Even though it was a short stay, it left a lasting impression. Highly recommend this gem if you're passing through Querétaro!

Location, room and facilities

N/a

Nice hotel, very convenient , nice staff. Will recommend this hotels to friends.

Beautiful, historic small hotel in center. Friendly and helpful staff.

It’s a comfortable hotel with a nice restaurant. Pros; excellent location, friendly staff, clean comfortable room. Cons; we had to ask for the hot water to be turned on each time we wanted to use it. Never did use the jacuzzi tub because of this. No coffee in the room.

It was a cute older hotel.

We stayed in a Luxury Queen Room which was accessed via a private outdoor staircase on the first floor. It looked out over Calle Jose Maria Pino Suarez which proved to be a quiet street. We had a Juliet balcony above the hotel entrance. The room was plenty big enough and had a really good bathroom with a wonderful view onto the private garden below. There was a large corridor between the bedroom and the bathroom. The hotel reception staff were wonderfully friendly, ditto the breakfast server. The breakfast was excellent. The wifi was good and allowed us to check emails and listen to Radio Caroline's internet broadcasts. The garden complex was huge and we never saw anybody else in it. Indeed, the hotel was very quiet. There was a wonderful honesty bar in a garden room that we made use of in late afternoons and after retiring from dinners. The Tikua restaurant next door is very good.

It was all perfect!

So far, so good!! Just checked in to a spacious clean room in a great walkable neighborhood.

Very artistic hotel, close to the historical city center. Staff were very friendly & accommodating. Rooms & bathroom were large. Breakfast at the hotel was good & a very good value for everything you got.

Nothing

Staff was very kind

- Room does not have hot water - A lot of noise outside the room - They don’t have parking lot - Ver basic room without coffee maker

We had a lovely stay, wish it was longer

The staff is beyond exceptional: gracious and incredibly helpful (thanks in particular to Perla but also Jesus and everyone there). The spa is outstanding. It was so fun to have our little respite paradise amidst the fun hubbub of the city before Christmas.

Good location. Friendly staff. charming setting and decor. Quiet. Comfortable beds.

Not well lit.

The owners have put a lot of thought into making their courtyards beautiful. Also liked the visiting cat. Would suggest more light in the room; much too dark. Also, a phone to reach the front desk.

Location: excellent for center of town experience. Room comfort and noise level: very good. Interaction with all hotel staff: very pleasant.

Stayed 4 nights, 2 mornings with hot shower; 2 mornings with cold showers. Would have preferred 4 mornings with hot showers. Airport transport ... requested pickup at airport, driver did not come into the terminal with a pad with my name or the hotel name, like most drivers and as I expected. After about 20 minutes of delay and communication, finally connected with the driver. Simple things to address.

Enchanting colonial architecture, eclectic decor Amazing service Management went above and beyond to provide an extra bed to one of our rooms When Booking .com misrepresented our accommodation

Fabulous Colonial Architecture Beautifully decorated with unique art and furnishings Absolutely loved the many lovely outdoor spaces. Service was absolutely amazing

My reservations on Booking.com Did not match what I thought I reserved. We had a few unhappy travelers who had to share a king size bed. The management did the impossible to accommodate us. I am very grateful. Thank you

Location. Friendly staff on arrival and departure.

The WiFi was only available if you stood at the door to the room or in the corridor outside!! We asked for a quiet room and got the room right on the street. Bed was too hard and when manager/owner was informed he was unhelpful.

Great location for walking. Everything was wonderful with our stay.

Very cozy

We can’t think of anything! 😊

The property was very cute and in a great location, but if you can’t walk a steep incline, this property is not for you!

The street noise can be very loud if you are NOT in an inside room.

Location was great, very close to museums and great restaurants. Loved the fluffy towels and bath mat. While breakfast is not included,at attached restaurant, you did get a discount and it was delicious!

This hotel needs some more sparkle. Room needs some refurbishing, perhaps polish the tile inside the rooms. Stairs and upstairs lobby furniture need replacing or refinishing refinishing. Place is a bit tired. Never got wifi to really work.

Gorgeous property peaceful, clean and tons of dining and shopping nearby. Staff is very friendly.

We stayed for 2 nights at this hotel and it was surprisingly amazing! We were not expecting that much beauty! This is a true gem hidden in downtown Queretaro. The staff was super friendly and helpful. They have a cute bar and restaurant that you cannot miss. We definitely are coming back when we return to Queretaro, super recommended!

We have been staying here for the past 8 years whenever we’re in Querétaro. Every room is uniquely decorated, all the staff are very friendly and speak English, and the atmosphere is very relaxed.

The hotel was very quaint, clean, and decorated in a modern, yet traditional way - so nice! The staff was exceptional - friendly and always willing to be of assistance. The location was great - within walking distance of most everything. The breakfasts were very, very good, and the service was excellent.

The WiFi was spotty, at best, but it did not interrupt our stay at all. The water was only hot if you took a shower at night. I assume this is due to a smaller size water heater that gets more use during the day. The hotel was so charming that we gave allowances for this!

The staff was kind and accommodating. The hotel itself is lovely and charming and we loved the very high ceilinged rooms. It was difficult to cool it down (took most of the day) but the biggest issue was the shower: it took 10 minutes for the hot water to get hot for me and it stopped being hot after 15 minutes. We waited for at least 5 hours until my friend showered but it *never* got hot for her. And the square-shaped rain shower only put water out of about 1/3 of it's available holes. Other than the shower, we loved this place.

This was a beautiful stay. The space is gorgeous and peaceful. Breakfast at an additional, reasonable cost was great. The staff was really warm and helpful. And Monica at reception was delightful. She let us move to a room with more light and sent us her list of favorite places. An additional bonus is the fantastic restaurant Tikua next door.

The first luxury room we checked into had a skylight instead of a window, which was important to us. Monica let us move to a room with a window. If that is something you care about, you should inquire when you make your reservation.

Staying here was an authentic immersion into Colonial Mexico. Great location. Wonderfully helpful staff.

I thoroughly enjoyed my stay here.

Good location in Centro. 24 hours staff on duty. Spa on upper level. Lots of patio space.

Hot water a little iffy

This place is awesome! Beautiful spaces, wonderful people and staff. Outstanding service. Very nice surroundings and very safe to walkaround. Very good restaurant next door (Tikua).

The place is beautiful and clean. The staff was great and kind to us at all times. It doesn’t have parking but there’s a public parking just 100 mt away and is not expensive

The staff were lovely and the vibe of the place is totally unique, eclectic and very calming. Just a lovely spot in a beautiful town with marvelous hospitality.

All was great

The staff is amazing. The are helpful, knowledgeable of the area, and very pleasant. The hotel is clean and has a lovely atmosphere. We didn't have time to take advantage of the spa... next time. The amenities were great with an ice machine, water, and snacks (you pay for) available 24/7. There is a cool museum and church across the street, a good restaurant next door, and a coffee shop across the street. Ours was an overnight stay, but we enjoyed it.

I have now stayed at the Atrio three times in the past 5 years. This was my first visit since Jan 2020 (just before the pandemic). The people, the location, and the service is outstanding (as always). I would stay here again for just those reasons. I do feel the this hotel might have suffered economically during the COVID years. The rooms are getting just a bit dated.

Absolutely amazing place to stay near the center of Queretaro. I've stayed here a couple times now for work trips and plan to continue staying at La Casa del Atrio each time I visit.

The location was great, a few minutes walk to the many squares and across the street from an art museum and a beautiful church. The hotel is beautifully decorated with unusual art and floral fabrics. The staff was great and there were lots of choices on the breakfast menu, including vegetarian options.

Nothing. It was a lovely stay.

This hotel is in the historic part of the city and the common areas and rooms are unusual and artfully decorated. It is definitely a place to go if you are interested in an unusual experience. And the breakfasts are excellent.

The only thing that I didn't like was that my room has a big step in it to access the bathroom. I had to be careful in the dark to get to the bathroom at night.

Location and overall ambiance of the small 'boutique' hotel. Mini split worked great and kept the room very comfortable on very hot days. Bed was hard but comfortable, and we slept well.

1. No hot water for our entire stay. We reported it but nothing happened and no one seemed to care. They later said that it takes a few minutes, but we would let it run for 10 min with no hot water. 2. Really bad internet. We live in Mexico, so blaming it on what is available isn't really a good answer. 3. No windows. 4. Room had levels up and down into and around the bathroom. My husband is vision limited, so this was a safety issue. 5. TV worked about 50% of the time and was clearly on its last legs. We felt that the staff was annoyed by our requests to address these items (at least at checkout; others were kind) and made us feel like we were needy gringos. For the price, one should expect the items above. The hotel was nearly empty, and they could have moved us to a different room, but that was only on offer for more $$.

Great location, had character, excellent breakfast, friendly staff, lots of places to hang out other than your room

What a wonderful find. This property was clean, quiet, filled with the nicest staff. Pepe has done a great job running this hotel. We highly recommend staying here and don’t worry, you won’t go thirsty… they have a wonderful honor bar!

Location was excellent for exploring the Centro Histórico. Very good breakfasts. Staff were friendly.

For the price, the room could have been more comfortable - hot water when needed, better wifi, a window to the courtyard. Spa prices were very high.

Nice central location

No parking and no valet. The room and hotel decorations are worn .

Stunning room

Only 1 word. EXCELLENT!! Everyone very nice great place to stay. From the reception to the cook and cleaning personnel. Perfect location, great breakfast.

Perfect place to stay. I highly recommended. Staff very attentive, breakfast excellent. I am going back before flying back home LA

The hotel has a homey ambience with lush gardens

Incredible staff, super professional and friendly, they really made us feel like we were home. Highly recommended hotel!

great location, friendly and helpful staff and very comfortable rooms

gorgeous breakfast and eating area