Brownsover Hall Hotel

The room was a really good size and really clean. All needs are catered for here with the absolute fluffiest of beautifully white towels we've ever come across.

Not maintained well.

I thought the hotel was delightful…old and full of character. We were stopping off for an overnight stay on route to a festival at Cropredy. The room was small but had all the essentials, comfy bed, and the breakfast was delicious. The staff were very friendly and accommodating. Hopefully make this an annual stop over with our friends.

hotel is very tired and needs updating the room had torn curtains & not as sparkling clean as expected. check in was fine & staff nice and friendly. food at dinner was fine and staff helpful although further training would improve this. All in all we would not stay again which is a shame as the hotel & grounds is beautiful.

Stunning building in a stunning setting, with bags of character.

We love staying in this old house. Always book a queen room to stay in main building and front character filled room. My only ask is if the hotel could fix the orange light outside. They are beautiful and give a fantastic glow but one has a lose connection and needs fixing. Beautiful and relaxing. We’ll be back.

the place looks great. Amazing garden, the building is beautiful. However, i feel like they don't know how to manage a kitchen, with long waiting time (1 hour to serve a burger only for example), despite low number of clients at the restaurant. i believe there were like 6 or 7 dishes proposed, of which 3 were not available one night. breakfast starts, there is no plate. i ask for my invoice, i get the wrong one.. the building is beautiful but needs refreshing as well, paint is peeling off the ceiling in many areas. Most of the points i mention are rather related to poor management than real investment, i hope this helps the hotel to improve..

Welcome friendly, site convenient and interesting. Very tired, needs a lot of investment.

Repeat customers. We like the atmosphere. Quiet and easy going. Good historic property.

This property needs a full renovation.

Nice place to stay with lots of character. Comfortable rooms.

Lovely old country house, in beautiful surroundings, in need of renovating and updating. Facilities are adequate, staff friendly and helpful.

Had a lovely room full of character, and the place itself is set in lovely grounds, check in was easy and seamless. The only minor gripe i would have, would be that at breakfast time which again was excellent, was that the baked beans seemed cold from the serve station. Apart from that very minor thing i would certainly recommend staying there, and i will again im sure

Access was easy. It was well positioned for the attractions i want to visit.

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Beautiful old building. A bit tired however full of charm

Was there for 2 night booked a double room mentioned it was my birthday the next day which it was and was surprised with an upgrade Staff and service really good Food good

Really good location and good customer service

Always stay here when I am working in Rugby. Easy to get to and quiet. Didn't have dinner this time but food is always good. Breakfast is great. Quirky hotel. If you want modern look then its not for you but I love it

Stayed in room number 3 in the main house. Beautiful room and spacious bathroom. Will definitely return.

For the price, 3 star hotel, and what I needed at short notice, it exceeded my expectations. This was mainly in the customer service arena - they were waiting for me for a midnight check in (I called ahead to say I would be late and they said don't worry).

Beautiful house with spacious rooms and decent beds. Warm rooms, hot powerful showers. Supermarket, pubs and shops walkable. Good value.

First class

Very run down. Booked a Suite, (No 47) and was not worth the money. Hasn't been updated for decades. Small old TV, Dirty Bathroom. Carpets like a 1970s council office. Small sofa thrown in living room area. Beautiful buildings but desperately in need of investment.

Stayed in executive room which was old but beautiful. Spacious, comfortable bed overlooking a walled garden.

Beautiful location. Amazing chestnut tree in the garden. Wonderful house. Top service. Loved our stay.

Was a wonderful stay. Cant fault the staff who were very friendly & helpful. Food in the restaurant was also amazing. Would definitely stay again when in the area.

I booked a queen size bed in my room but they gave me a room with a double bed for the first night, then into a much bigger room and bed for the second night not pleased a paid for a bigger bed and had to stay i a small room and small bed

Surprisingly good. For the price I paid I wasn't expecting too much however the cozy double I was given was huge! I was well decorated maybe a little tired but I have paid a lot more to stay in places which make this place seem like a Palace. My only small minus point was the amount of stairs I had to climb to get to my room, which wasn't too much of a problem apart from the fact that I'm slightly disabled. Will certainly add to my list of favourites.

Room smelled musty, but was clean and warm. The sign outside said breakfast at 7am but at 7.30 is was still being set up and the angry cleaner said 8am.

Poor curtains in the property which allowed the light into the front facing room I was in. This was a motion sensored light that I can only imagine was being set off by the surrounding branches all night. Additionally the walls are very thin and whilst trying to get to sleep I could hear the neighbouring rooms conversation.

We stayed at the hotel as our office Xmas party was held here We were woke up at 4:40 with the fire alarm going off when we rushed down stair we were told to go back to bed as it was a test!! We just got back into bed and it went off again!! One of my work colleagues spoke to a female Manager the following morning who frankly seemed up apologetic about the whole alarm affair very bad customer service

We’ve been many times to brownsover over the last 30 years and always loved it. But now the lack of maintenance and investment is showing, everything appears to be wearing out and the whole Hotel is in dire need of an update, dirty windows, radiators not working, alarms going of aim the early hours, the place looks run down and is definitely not living up to its rating. The builds are magnificent but seem to have been left to slowly decay.

Nice place. Great staff and excellent breakfast

Lovely grounds and main building but the service is lacking and it needs a good looking after. From the abandonded and rusting car at the entrace to the car park to the tatty and scratched furniture in the 'suites' some investment would be welcome here to elevate it. The suite we had in the stable had the most uncomfortable bed known to man and the sofa looked and felt like something out of a bedsit. After driving for 3 hours and arriving at 9pm we were thankful the bar was serving light bites until 10pm (as per the website and confrimed by the receptionist on check in). Sadly turned out they actually stop serving food at 20:30. We had to order a pizza to the hotel. The next day we were relying on the same bar food menu for brunch at 10:30am before heading out to a full day wedding, again the service time confirmed by the website. Actually no, turns out they don't start that until after 12pm and by that point we had missed breakfast (intentionally) so we had to drive to the premier inn to eat... not a great stay. The staff we spoke to were all very nice and friendly.

Large , comfortable warm befroom Hot shower good Light bulbs above sink not working & light bulb outside the door of Stables part not working so difficult to locate lock in the dark

Opportunity to live the high life in a traditional baronial hall. Some rooms have a lot of stairs to negotiate, but the rooms are very comfortable when you get there. Good full English breakfast buffet.

The outside lighting was very poor, especially if you were in an outside room. The dinner menu was extremely limited. £20 for a burger.

Was a lovely stay staff made it very welcoming. As the hotel is old you expect some of it to be outdated, think the bathrooms could be given so more love , but overall the architecture of the hotel is stunning and the food was amazing, please give our regards to the chef. It was very quiet which was lovely although you have lots of rooms didn’t seem to be noisy in any way, it was nice to find out the history of the hotel which made it more interesting. As I said in the beginning your staff needs to recommended as they were all so polite and helpful. Thank you for a lovely stay MRS S MCDERMOTT

We stayed here for 2 nights while visiting family. The room was large and comfortable and the bed was very comfortable. We paid for breakfast, it was very nice. Sunday morning staff were a bit slow topping up the buffet but Monday morning it was much better as it was ordered and freshly cooked. Beautiful hotel with a interesting history. We will definitely be staying here again when we visit family again.

Hotel room was appalling. In the stables, steep staircase with loose handrail (unsuitable for physicaly unstable) Not mentioned in hotel description. Room was grim , holes in carpet, all furniture damaged and very tired , TV hanging dangerously off the wall, could not see out of window because it was so dirty, Curtain ragged and held up with what appeared to be paper clips, room 45 generally dingey , bathroom not much better. We could not stay there it had a very uncomfortable feel to it. Reception was a small table alongside a tatty curtain in a large space that was as decrepid as the room. A total waste of £115.00 Disgraceful !! We booked into another hotel via another site cost a bit more but well worth it

Shocking experience

Room (in stables block) was spacious & comfortable with a great king-size bed, but let down a bit by torn off section of curtain edge. Heating was effective, but couldn’t find how to control temperature, so had to just ‘on/off’ it. No ‘guide’ to services / facilities in room, and (small) TV didn’t seen to have a ‘what’s on’ guide. Restaurant had quite a limited menu, so didn’t have dinner there. Main hotel had power cut the next morning (stables block didn’t), so there was no hot drinks or cooked food for breakfast. Hotel apologised, offered cereal, fruit & yogurt and said they would give discount.

This is a fantastic setting very relaxing and quiet. We both slept well. There was a wedding event on so we appreciated our room in the Stables section. Breakfast was good and the ingredients were fine for us I have no idea what the other reviews moan about. We would stay again for sure. The only thing that wasn't really what we expected was we had booked a King size bedroom and the bed was two singles pushed together so uncomfortable in the middle of the bed. We got the room at a fantastic price so it was nothing we could fault overall.

We were really disappointed in this hotel. The building has such potential, lovely buildings on the outside but inside it is in a terribly shabby state. The food was inedible and over priced. The tables sticky. The staff were friendly but when I mentioned by sons burger was totally burnt and he couldn't eat it, we were offered money off for his lemonade! The worst part was the ceiling above the shower was dripping water through the over head light fitting. Very unsafe. Everything about the place needs investment and refurbishment.

This was just a one night stay after collecting a car. The hotel is situated in some lovely grounds and it is an interesting building. The double room was comfy with a large en-suite bath/shower and tea making facility. The staff were always keen and pleasant. The only thing that let us down was our dinner. We booked for 6.30 pm but didn't get our meal until an hour later and there were only two other people in the restaurant ahead of us. When we finally got our meal it was was good. We would have given it 5 stars as for the price it was good value for money for the two of us, but the wait for the food was a let down.

The welcome at Brownsover hall was lovely from reception. Parts of the building were decoratively tired with strange uncomfortable furnishings in the bar area. The rooms were very comfortable and clean however throughout the hotel was a smell of stale frying. The windows were so dirty with an unbelievable amount of cobwebs! The generator outside the front of the hotel kept me awake throughout the night. Bar food was disappointing.

First time staying here, upon arrival we were gobsmacked. The hotel is beautiful! The staff are lovely and so helpful, nothing is ever too much! The beds are the comfiest I’ve ever slept in and the area surrounding is so peaceful. Plenty of parking too. Unfortunately we had to set off early so didn’t get to stay for breakfast, however the dinner was lovely. Food was delicious. The only negative was that the dinner menu is quite small. We will definitely be back!

When we arrived at just after 8pm we were told that the restaurant had closed but that the bar served food and would be open until 10pm. We literally dumped our luggage in the room and headed to the bar only to be told that they stopped serving food at 8.30p.m. The bar staff member was extemely apologetic about it but an inauspicious start. Hotel and grounds look stunning initially and had clearly been renovated to a reasonably high standard. However upon closer inspection this was evidently some time ago and things have deteriorated a bit since. I suspect the decor was aiming for "shabby chic" but unfortunately is tending towards the shabby more than the chic. Wear holes in carpet, paint needing touch ups etc Only two "normal" tea bags (plus 2 of each instant coffee) in the room for two people - but only two creamers seems a little tight-fisted and certainly detracts/suggests more budget than luxury. Daily changes of sheets and towels is one reason we choose hotels over Air BnBs and it was nice that they did this automatically rather than having to request it. Also good to get individual shampoo/bath gel bottles rather than the cheapskate dispensers that so many hotels have now adopted. The hotel itself (bedroom and all general areas) was incredibly clean and the staff were first class. When they found out I was a tea rather than coffee person, they offered me freshly boiled water on day 1 and then remembered that was what I liked every day thereafter!

Fantastic building. Very relaxed. A little tired decor but v clean and friendly

Lovely historic building but needs renovation in certain rooms

Booked the hotel for a Friday night as I was working locally at 8am Saturday and in arrival I checked in and asked what time breakfast service starts to be told 8 til 10.30 . I explained I needed to leave by 07.30 am and when I booked it said 7 til 09.30 daily and was told not on weekends . I asked if anything could be supplied and was told no . I had paid for my breakfast in advance but got nothing so had to leave hotel at 06.40 to find somewhere to eat . Very inconvenient and due to this did not get what I paid for . Lovely old building but very run down . Worn carpets and cracks in walls etc and a musty smell throughout . At these prices for a single traveller £82 for 1 night I would have been more comfortable in a chain hotel for half the price . Not impressed and won’t be returning or recommending to my work colleagues .

I really enjoyed my stay here. I stay in the area and use chain hotels usually, having little idea this place existed. I checked the price and this worked out better value than the usual places I stay in so thought I'd give it a try. The buildings and decor are amazing. I have an interest in history and this aspect was great. The check in and staff interaction was minimal and this is mainly a good thing as I like things to be as 'fuss free' as possible. However, a suggestion would be for staff to offer a bit more info on arrival. I would have liked to have the dining/bar arrangements/location explained somewhere, and these are things I had to find out for myself. I noticed a few complaints about an overflowing bin and was surprised to see this for myself. It's out of the way and I'm not fussy, but perhaps an indication that feedback isn't acted on. My room was great. Very comfortable and a decent step up from the usual chain places. I slept very well. A small amount of noise was audible from other rooms, but that can't be avoided..nothing more than average for a hotel. The cleaning lady was talking loudly on the phone outside my room at 8am one morning though. I will definately stay again. I would say that there would be potential for the place to be refurbished and be made into a real upper class hotel, but I prefer it as it is, a place to stay that is a step above average for a price that's not horrendous.

Bit shabby and past it’s best, bulb missing in room, no water in room. Couldn’t close bathroom door! Overpriced - drinks at bar VERY expensive!

When I booked I booked a room with a queen size bed and only got a room with a double. Would of liked what I had booked for

Had an enjoyable stay in the suite , room 47. It has a lounge downstairs and the. A narrow stair case takes you to a large bedroom and bathroom. Enjoyed our stay here . Hotel would benefit from some updated furniture and fittings. Breakfast was fine and no real issues .

A stay at Brownsover Hall is spoilt by the poor state of the rooms; shabby best describes them. The two rooms I have stayed in have had holes in the carpets, wallpaper pealing, cracked floor tiles in the bathroom and windows you dare not open in case they fall apart. There is poor communication between staff about allergies (I was served food which I had expressly asked not to because of my allergies). If you are thinking of using the bar, be prepared for extremely expensive prices.

We read a few reviews before staying, which were bordering on negative, so we weren't entirely sure what we would be getting for what seemed like a pretty cheap nights stay. I have to say, we had a brilliant stay. The staff were all friendly and very helpful (notably the waiter who served us for dinner, and again at the bar, very polite and chatty, sadly I didn't catch his name.) The building and grounds are beautiful. We stayed in the stables rooms and it was a good size, and had everything we needed. We would absolutely stay again.

Quiet and comfortable

The room was dirty, noisy corridor, fire alarm kept going off due to smokey bbq, bit of bad experience unfortunately.

Beautiful buildings and grounds, really stunning property. Room was clean, huge rooms incorporating period features, it just needs a bit of TLC. Staff were great and breakfast was lovely too, again the dining room is stunning but just a little bit tired.

Amazing location, beautiful surroundings staff very polite and helpful. Very welcoming. Room spacious with amazing views beds a little soft but slept well. Will definitely return

Fantastic old room (room 2) with beautiful high ceilings. The property is full of character. Easy parking. Very swift and welcoming check in. Would definitely come back.

Very friendly staff, & will definitely be staying again !

Very interesting Victorian mansion. (now a hotel). Probably a listed property, so its comes with its issues, due to its age. The back door and its vintage latch, are directly out of Victorian ship.. Gothic building and grounds with woods on them. Rooms are good.

Pleasant grounds and location. Stayed in the stables executive room on hottest day of year so far, no air con in room as website states, spoke to a manger who didn’t want to know. Tried to book a meal in restaurant but told no room due to a large group in restaurant . Complained to Manager again. Poor customer service . Hall is beautiful but very tired and run down . No luxury there bed, felt springs in mattress bathroom needs gutting. Not what we expected for an executive room. Needs money investing into the Hall and some good customer service training and good cleaning staff for rooms. Would not return again or recommend to others.

Very poor. I never got the room type that I booked and was charged for. The room I was given was in their ‘Stables’ building on the ground floor room 33. The noise from the room above as other guests walked around was ridiculous. Never again.

Great location. Great value for money. Lovely room.

Nice quiet place. Quite historical building.

Overall very comfortable and clean. Helpful and friendly staff

Unprofessional. Staff and all. Never again. No movement, accommodation for families.

Were really friendly staff and enjoyed being in a quiet area. Beautiful building and surroundings with wildlife all around

Interesting old building sitting within pleasant grounds. If you like faded charm this is the place for you. Of course in a hotel like this it's no surprise that things are somewhat frayed round the edges, but within those confines there is room for improvement. For example, no information sheet in the room, no bottled water, an iron with something welded to the surface rendering it unusable, and a broken and cracked tile in the bathroom floor which actually lifts out and should be fixed before someone cuts their foot on the sharp edge. I won't stay again, not because of those matters, but because the evening meal was awful and the coffee served with (pretty basic) breakfast was diabolical.

A beautiful property and grounds

Really historic building in its own grounds

Relaxing stay overnight, great to see original features of the hotel main building kept and the stables tastefully restored.

Ive got no complaints place was clean, the staff friendly and the food was really nice. Must nicer stay than if i had booked a Premier Inn

LaSt minute booking and a lovely place. Some bits a little tired but this is outweighed by the place and staff. Would stay again. Food was good to so happy cuatomer

No room available booking not honored staff unhelpfull

Outstanding staff very attentive and friendly. Beautiful property

Lovely hall hotel and accomodation set in beautiful surroundings. Will definitely be making a return visit

Fantastic staff who were very helpful throughout. The hotel does need some TLC and some of the small details taken care of - we parked on the car park and had to walk past and through an overflowing rubbish bin to reception. The room was a great size and overall excellent value for money.

It was a spacious room but a bit tired, lots of worn out fixtures and fittings. Staff in the restaurant to eager removing plates as your still eating the last mouthful of food, but the food was quality.rubbish bin outside overflowing with burger wrappers on the floor. A small refurbishment of the room and more attention to detail around the hotel would take it to another level, but we were happy overall.

They had a comfortable bed and a decent shower. Bed in an alcove so can only get out one side, breakfast not very good, overcooked and limited continental. One think about this and many hotels is many tea and coffee selections but only 2 milks?

Always wanted to stay here since I was a kid growing up in Rugby. Its a beautiful building but so dated and tired inside. Room was dated - cramped stairwell with fire hazards. Door didnt lock from inside Tired and worn curtains and carpets Cracked tiles in bathroom I so wanted to love it but was left disappointed. I didnt have breakfast - £13 seems a little steep (not that i was offered it as an additional option on arrival, just got asked did i want to book a table for dinner) Wifi was noted as super speedy but it was intermitent at best.

Quiet and tranquil. Relaxing

Great Value for money. Huge room with great wifi.

Room a bit tired, wifi would connect outside the room but not inside.

Lovely spacious accommodation breakfast very pleasant. Ambience for informal meeting was great

A nice hotel in a good location to the town centre (5 minutes by car) but without the traffic noise.

Excellent location, but building is very tired and decor urgently needs updating, holes in carpet, curtain poles hanging off wall, gaps/holes in windows making room cold. Really needs an urgent injection of cash.

Really good value for an interesting character Hotel in wooded private grounds . Staff seemed few and far between but were all polite and willing to help , only down side was whilst a nice twin room the bathroom let it down cramped loo and impossible to have a bath or shower with climbing into the bath due to positioning of shower screen

Very comfortable bed, good size bath and a great breakfast (full English) which set me up for the day.

hotel stay everything is on or slightly below average, nothing to much to say. one thing to note - Tradesmen beware my work van door was cut open for a attempted break in.

Nice building, nice rooms some tired elements but not material. Maybe some softer lighting in the bedrooms lamps.

Stayed for 3 days whilst visiting family. Must say what a lovely character hotel and can say the best hotel we have ever stayed in. Wonderful grounds, clean, comfortable rooms, staff very friendly and helpful. Breakfast very nice and plenty of variety. Will definitely be staying again.

Everything was ok until 3 in the morning when other guests were running around banging on doors. This went on off & on for over an hour. Got very little sleep after that! To top the stay the hotel tried to charge me for a breakfast which I didn't have so they obviously don't have any systems in place to prevent guests charging food and drink to other guests rooms. Shocking!!!

Superb grounds surrounding a character hotel.

Very nice property. Clean, attractive room with good view. Friendly service. Quality breakfast. Easy parking.

Disappointing stay. Booked a superior room including breakfast. On arrival I had to show my registration numerous times before my room could be found. We were handed a key and told we were in stable block, no instructions on how to get there. No information provided about breakfast until I asked. Member of reception seems very uninterested. The room itself was a good size but it was tired. Lots of the furniture was damaged the windows missing handles. The bathroom was awful and not what you expect when booking a superior room. The bath panel was rotten, paint peeling and all round the shower was very mouldy. The room was advertised as having air condition it did not and was very warm and made it uncomfortable overnight. Not what you expect at all Breakfast was disappointing to. Food was Luke warm and had been sitting under a heat lamp for sometime. Coffee was not drinkable although was pleased to see they had decaf tea (many places don’t) I planned to raise my concerns on leaving but was told to just leave the key. Again reception seemed uninterested. Hotel was advertised as no pets but room next to us had a large dog that barked throughout the night again annoying. Overall what should have been a nice night away was very disappointing. This hotel has potential to be lovely but is need of repair. Will be emailing the company with my concerns.