Days Inn by Wyndham Watford Gap

Great stop over, lovely lady on reception who was most helpful and also we were able to take our dog along for the stay so very good stay. Thank you!

Welcomed by staff member

Budget hotel but the best you could expect for the low price. Very good size room and good shower. Bit of a creaky floorboard above when people walked on it!

A cheap stay on a motorway! Did what it said on the tin! Bathroom needed repaint and faint smell of cigarette smoke but very quiet, receptionist and housekeeping were lively. Bed comfy and clean.

The property is a hotel at a service station on the M1. It cost me £45 for a night, so I really can’t complain. It’s basic, but has everything you would need for a quick stop off to break up a drive. No frills but reception lady was lovely and friendly.

Bed was very uncomfortable. The noise of people walking about in the room above my head was terrible, thought there was a herd of elephants in there

Reception staff very welcoming booking & check in was easy but our overnight stay was not peaceful as we wanted. The corridor was noisy from other guest, dog barking after every few minutes in the next room as well as the ceilings squiking from people walking in the room upstairs floor. It was a restless experience even though we were very very tired from long distance travelling. Beds are comfy & bathroom was ok shower was good served our need. Tea & coffee provided which was handy in the morning I will only stay again if I can’t drive from tiredness & extreme desperate in need. House keeping staff were also helpful during checking out.

Ideal for a stop over

Definitely a tired hotel. Basic room. Has the standard facilities but bathroom was definitely tired with warn out bath.

There was a random mars bar up by the spare pillows and the bed was absolutely terrible

Could not open window more than inch, where as others were open further. Otherwise great stay and very nice front desk staff

Helpful, courteous staff, comfy room, safe environment- much appreciated by tired long distance walker! Recommended for anyone walking the Jurassic Way- only 10-15 minutes walk off route.

Budget hotel, convenient, does what it says on the tin.

Lights did not work in the room. The TV reception was poor

While one could nit-pick (receptionist seemed surprised to have to explain the set-up to us, we'd never been before, broken light in the bedroom flashing and clicking, fan in the bathroom not working, whole place pretty shabby and tired-looking) nonetheless the bed was comfortable, the black-out was good, there was no road noise and the shower was smashing. Overall, amazing for the price. I'd go back.

The windows cannot be closed and it's too old they refused to give me my receipt when I pay for it or an invoice

Difficult to locate the hotel. Description is totally wrong. Staff appeared to me as untrained, loss and unprofessional

Basic but exactly as expected except for actually door keys! Enjoyed the nostalgia

Girl on reception was great but the building was tired and old

It was extremely noisy, we were woken by staff talking and dogs barking. No hot water in the morning so we had cold showers

Really dated building and rooms. Dirty looking floor and bathroom have that damp musty smell as extraction fans are not fit for purpose. Rooms are dark and depressing. Won't be booking again. Pay a little extra and get a room at a Holiday inn or Travelodge.

the room did not have the wet room only bath which husband couldn't use. the bed was not joined underneath the mattress and kept moving

Hotel was dirty and smelly , will not be booking again

Check in was very smooth following great staff (Sarah and Fred)

This is a great place to stop over, the reception staff are lovely and really helpful, I think the ladies name was Sarah. The room was clean and comfortable but the bathroom was not as good, the fan didn’t work which has subsequently made the metal toilet roll holders and other metal items rusty and the bath was badly chipped which made it look dirty. We had 2 large double beds that were clean and comfortable with extra pillows I would stay there again.

As long as you want comfort, good water pressure in the shower, a safe space to stay, its for you. You can get food at the pub down the road, or McDonalds next door. Rooms are good size, but you're looking out onto either carpark or portacabins. No noise though, despite proximity to M1. Bath could fo with updating (a bit water-stained). Beds firm and comfy. Extra pillows provided. Wall heater good and easy to just switch on and off. Kettle, with tea and coffee (just the basics), plus hair dryer on wall and tv. Parking in front of hotel.

Watford Gap Hotel Process of booking and taking money easy, then customer service appalling. Arrived at hotel after a full nights work and had had my booking cancelled as a “no show”. Despite ringing the night before to say traffic and work means I cannot book in until the morning. No key available, no record of my booking. Left me with no where to sleep and a 5 hour drive after working through the night. Then refusal to give me a refund. Or accept that they need to change processes.

This service on the motorway network is very handy

The staff and location are the only thing this hotel have going for it. The staff member (older gentleman at night) was really helpful and friendly. The room was well cleaned. The location on M1 is convenient and accessible via a service road to both north and southbound. Now the bad bit. To say this hotel is run down is an understatement. Our room (31) was tired and old. There were age old wear and tear, damage to the bath, stains and the window wouldn't close properly (on a motorway 😞). The bathroom door squeaked so bad I'm sure it woke everyone around us. The TV worked and it was a nice smart Samsung one. Unfortunately it had no signal and no internet, so completely useless really. The bed was soft to the point of sitting meant you almost sank to the floor. I would not stay here again and would think twice about other Days Inn if this is how they are kept. We arrived at 23:30 and were awoken by lorries reversing (window not closing etc) at 06:15 so just got up and left as no TV to watch, no internet and nothing else keeping us in the hovel of a room. I would not recommend to my worst enemy. Sorry

Great location just off the motorway and right beside the services. Very friendly staff. My room was comfortable and clean

For the price I paid I got exactly what I expected other than the no hot water situation I was completely satisfied with the room and the helpful lady at the front desk

All the doors in this building slam shut, and with people arriving into the small hours, there were doors slamming loudly all night. It was almost impossible to get any kind of decent sleep. There was also a lot of staining in the shower which was really off-putting, so we chose not to use it. I wasn't expecting grand luxury given the price paid, but I did expect to be able to get some sleep!

My room was to the rear, facing away from the motorway so no noise. First impressions, I thought the place would be quite dated, but I was pleasantly surprised. It's clean and all you would expect from a good hotel room, with just two niggles which were so minor I couldn't be bothered to report them (the electric radiator can be turned off or on at the wall but the thermostat was set high and not adjustable. There was also no hot water for a shower before bed but there was in the morning). To be fair, I've had more to complain about in far more expensive and pretentious places than this. Ask for a room with a HIGH number, which puts you at the end of the corridor. I had room 2, adjacent to the entrance to the corridor and stairs, making for a noisy evening. Dining options include MacDonald's, Costa, a sandwich from WH Smith or some fast food franchise I've not seen before. Luckily, Just Eat can deliver to the hotel and the lovely receptionist was kind enough to lend me cutlery and a plate. In conclusion - very pleased, and would happily stay here again.

Due to the network being down it was a little tricky to get access to the hotel through the barrier, but not their fault.

A comfy bed and a perfectly acceptable cheap stopover on a long journey… but it was pretty grim.

Staff were great. Room was clean and basic but wasn't expecting much as was cheap. Perfect for what I needed.

Lovely staff, plenty of wheelchair space in accessible room, only downs side was the mould in bathroom. We didn’t use any of the towels etc as we took our own but they looked clean enough, wasn’t as noisy as I was expecting being at a services. Would defiantly go back 9/10

Great for a quick overnight stay.

I travelled here for work purposes for past 4wks & found staff very friendly & helpfull. Rooms are always clean & fresh towels provided. Highly recommend

Old man at reception was a genuine, very kind person. I hope he continues to be in great health for a long time. He represented UK very well for a first time visitor from Canada at Days Inn.

Receptionist Jackie very helpful on booking in, assisted with couple of small issues. All staff friendly and helpful. Was in an accessible room , plenty of space just needed some TLC in the bathroom . Struggled to use shower as it over bath, may be a good idea to change accessible room bathrooms in to wetrooms, I have mobility issues and found it hard, anybody in a wheelchair would not be able to shower. Slide door on bathroom very heavy to slide . Also the amount of parking spaces for cars outside front of Days Inn very limited only about 10 , rest of spaces were for loading or coaches, also there was only 1 disabled parking bay. For the amount of rooms direct parking by hotel definetly at a minimum. Would still use Days Inn because handy for visiting relative .

Very good friendly clean and tidy happy with my experience

Great last minute stay after travelling. Simple quick booking process even at 2am. Proper motel ... easy in, easy out.

Friendly staff and good sized room with large bath

Clean, comfortable easy location, value for money, considering it’s at a motorway services it was very quiet

Good value for money on the motorway with food hall and shops and garage nearby.. Our room was comfortable and clean with no problems.

The staff was amazing but the app showed it on the water canal and was misleading !! The staff Cristina made up for it ! She was extremely kind and gracious to me for being all alone in the UK going to the Crick boat and music festival!

Nice to have a bath in the room. Coffee and tea making facilities. Mcdonalds on the services which is handy. Guests can cut through on the local road too which saves time.

Decor in need of a bit of an update. Stairwell really creaky underfoot. After going south to go north one day, I discovered that wasn’t necessary because of the exit behind the food court I discovered on a walk the next day. Wish I’d been told about it.

Friendly, cheery staff. Good clean room.

Receptionist was friendly and helpful

Central

Room was clean and tidy and bed was comfortable but we could hear a lot of noise from room above in the middle of the night which disturbed our sleep for quite awhile

I have stayed here on several ocassions in the last 18 months and have always found the staff very helpful, nothing is too much trouble for them. The manager Cristina is very helpful to ensure the customer has the best stsy they can offer.

I found the accomodation to be convenient, clean good value and quiet considering its proximity to the motorway. The staff were very helpful, courteous and friendly.and I would have no problem staying here again.

Place is filthy, sticky desks and floors and urine on the walls by the toilet. Oh and no hot water. Absolutely nothing done to compensate me for the inability to wash. Absolutely disgraceful service and will never be using Days Inn again.

Very comfortable

You know what to expect. Check in was quick and friendly. Free parking and wifi and places to eat. Worth the money.

It's what you expect but kinda of hope it won't be from a motorway services hotel. Tired, shabby and noisy. But the staff! they are friendly, courteous, and a beacon of professionalism that will keep you returning despite the building that just needs some tlc. But it's a motorway services hotel you pay your money you get the price. It's not the ritz but if you want somewhere to rest your head for a night you could do a lot worse.

The two members of staff i met are lovely people.

Walls between rooms thin and I could hear neighbours having conversations, also floor boards above were a. Bit creaky could hear people walking about on the first floor.

Just a one night stay for me and the lads in between jobs Hotel was convenient clean and comfortable Also a big shout out to Jackie on reception who was very helpful and very welcoming, after a long day it was good to see a cheerful soul Thanks Jackie and the

Very friendly receptionist Jackie , supplied All information needed.

Not a place to go for a long time but would only advice one night. It was a place I would nit recommend. Key did not work which was nit good for a disabled and arthritis individual. Room was not big enough. Bathroom was dirty and broken in certain areas. Toilet seat was broken and did not flush properly. Internet was extremely terrible and poor. Tv had no good channels. Not a trip I want to remember.

Plus points: friendly messages before check-in explaining how to access the hotel from the northbound motorway. Room was spacious, beds clean and comfortable. Relatively little road noise despite the location. Kettle with tea and coffee. Paid £7.50 for a £10 voucher to spend on breakfast in the services next door (no food at the hotel itself). Minus points: unpleasant smell in the room, reminiscent of a men's urinal (we slept with the windows open). Fixtures and fittings all very tired, especially noticeable in the bathroom where the surfaces are peeling and stained. Walls are really thin, so were kept awake by the people next door who were up talking until 3am - it felt like they were in the room with us. Learned a lot of their opinions about football! Did the job but I wish honestly that I'd paid £10-15 more and gone somewhere a little nicer.

Struggled to find the hotel not clearly marked. Phoned customer services… first person left me on hold for 12 minutes. Phoned back again a lady clearly took the piss out of me asking for all my details then when asked for the hotel number gave me a fake number. Third time time lady gave me the number I had just called on. After asking the police where to go I got the help. Lady at reception was amazing! Incredibly helpful and disgusted with the service given. Hotel was ok, but more detail on cleaning needed but still pleasant overall. Thankyou to the lady on reception!!!

Very easy check in with a friendly lady called Jackie. Pleasant spacious room, it was really quiet which I was surprised about being at the motorway services. Very clean, the bed was comfy. The bathroom was spotless but could do with a revamp. We got a great deal booking in advance and I would defo stay again.

Perfect for what we wanted. Perfect place for an overnight stay on the way down South. We were warmly welcomed by the lovely gentleman on reception when we arrived quite late at night. The room was clean, spacious and the beds were very comfortable. I think the negative reviews are unjustified. For us as a family it was just what we wanted as an overnight stop on our way South from the North East. Best value for money place we could find in the summer holidays. Would definitely recommend and would stay again!

We were really fortunate during our stay to have Carole as our personal concierge. She provided us with local delicacies including the celestial "haribo" as opposed to the expected chocolate which is so cliche. Carole really enabled us to have maximum enjoyment at the property. We would have enjoyed the room for much longer had we not got completely lost twice: first having initially exited the northbound carriageway to find there was no hotel, realising the mistake and then heading towards Coventry to find a place to join the southbound carriageway; and second trying to find at least one sign pointing the way to the hotel behind the many parked trucks which obscure its presence from the entrance to the services. However given what we planned to use the room for the veiled location was not unappreciated. I would say it would be a good idea to bolt the beds to the wall as when it gets a bit rough it did tend to drift and it's difficult to find your rhythm when you're wheeling across the floor. The hanging rail in the wardrobe was good and sturdy and took a fair bit of weight which only added to the fun Carole had already provided. Unfortunately our stay did have a downside. There was a strange device hanging out of the window which we assumed would have heightened our erotic experience. However we were very dissatisfied that carole decided not to leave the key.

We stayed to break up a long drive, arriving late at night & exhausted, the reception isn’t manned at all times and the friendly night manager called us to check we were still coming. I’m not sure what would have happened if we’d missed that call. Hotel is *very* tried and in dire need of a refurbishment. Whilst the beds were clean and comfortable the rest of the room was a health hazard. Filthy carpet, dodgy wiring and a soft spot in the floor in front of the bathroom that felt like if I stepped on it too heavily I might end up in the room below. The breakfast voucher on sale at reception (£7.50 for £10 worth of credit in the service station eateries) is decent value. The Ramada at Newport Pagnell services in Milton Keynes is just a little bit further up the motorway and offers much better, recently refurbished, rooms for a similar price.

We had a fantastic stay at this hotel. The experience was so far detached from the busy motorway outside. The hotel is warm, nicely decorated comfortable all the amenities and a genuine receptionist. The welcome reminded me of stays of the beaten track and good old fashioned hospitality overseas (Australia.) It has made us think we could stay at Days Inn on the motorway in the future instead of town.

There was a stench of urine in the room.

Beautiful and lovely Everything was just fine

Hotel is fit for purpose if nothing special is expected. Beware, access to the hotel from the M1 Northbound is through the service gate at the back of the lorry car park. Ring the bell and they will open the gate allowing you to cross the motorway. Satnav won't know and as a result, you can also access via the A5, look for the Service Gate just alongside the bridge.

For the most part everything was great! Out of the way from the F1 meaning everything wasn’t too congested when we travelled back and forth. Lovely short cut shown by the staff. Only disappointment was the lack of working plugs in the room!

Staff where very welcoming and helpful for our stay with good information on area and how to get to places. Room was clean and tidy although some of the fixtures where looking tired. Overall it was good for a overnight stop.

The staff who checked us in and were there for the duration of our stay were absolutely lovely! They really made us feel at home. Room was pleasant and spacious, bed was comfy and the bathroom was very clean. Nothing to complain about! We stayed here en route to a concert at CBS Arena in Coventry which was only a 30min drive away so ideal for when travelling up to a concert.

Staff very friendly x

On arrival the friendly receptionist not only helped us she was absolutely fantastic and so kind understanding and generous giving my daughter some sweets to entertain her and really talked with us. Advised us on locations and talked of different subjects. The stay was brilliant the night reception was lovely and kind on speaking with my husband. The stay was lovely clean spacious quiet despite location it was very quiet, the cleaning staff was understanding on my daughters mini accident and we tried to leave the room tidy for them also. On leaving the friendly reception was lovely also and very kind :) I totally recommend this as your stay for whatever your needs. Please note upon the telephone line it’s card only but other than that it’s a wonderful place to stay whether it be for work to catch some of them special Zs or a quick stay for friends family etc. very accommodating with our baby and myself being pregnant also, Great place and cannot recommend enough and I cannot sing their praises enough honestly best we have ever been to

Fine establishment. Very clean, comfy bed decent shower. Hotel overall was a bit tired but they were doing actual maintenance to improve it. Its spot on for a motorway hotel would happily stay there again. Staff are very friendly and helpful hats off to them.

Lovely staff

Affordable and most importantly it is well maintained and clean.

Handy location if traveling up the M1. Helpful and friendly staff.

Room was just about big enough for my husband on his mobility scooter. Bathroom was not very good for him as he needs a shower/wet room, the accessible rooms at this location only have a low bath. Oversll it was very clean and seemed to be well maintained. Currently there is building work being carried out which means the parking is not as close. Reception staff friendly and helpful.

Very comfortable bed. Large spacious room, great shower and excellent check in staff.

It is what it is! Great value for money if you are breaking a long journey going north or south. Basic, no frills - you essentially get what you pay for, which is a comfortable bed and a decent shower before the next leg of your trip. I arrived late at night which might explain the 'utilitarian, form-filling focus' of the welcome from reception, but the cleaning staff the next morning were cheerful and friendly enough.

Excellent stay. Lovely staff. Nice touch with a chocolate on my pillow

Walls are thin but it was a welcome bed when i needed it

Very comfortable bed, room was great, staff very welcoming

Really friendly staff. We stay here a lot due to convenience. Always welcoming. Room 19 big and spacious. Ideal if you need to do some me work. Good WiFi and mobile reception unlike other hotels nearby.

Cosy night stay , the parking was rubbish but was a good. Night sleep for our family ! The night staff was brilliant and accommodating us and very polite ! Rooms were clean and would definitely stay again 👌

Value for money.

Dirty tissues under the bed also cut my leg on the bathroom floor due to wood sticking out. Bugs in the toilet roll holder and muck on the head board of the bed

Staff are next to none and always put us at the back of the hotel

Very comfortable bed in room 20

Really good service from the staff. Welcoming and friendly.

Easy access from M1. Convenient, nice staff, spacious rooms, comfortable bed.

Nice clean room , very spacious, staff friendly and helpful, surprisingly quiet

Great. Stay

Staff