Schlosspark
Schlosspark, Kriens, Lucerne, Switzerland- Park
English
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About this hotel
Luxurious Accommodation
Boutique Hotel Himmelrich, located in Luzern, offers elegant rooms with modern amenities including flat-screen TVs, private bathrooms, and balconies with stunning mountain or city views.
Relaxing Amenities
Guests can unwind in the hotel's garden, enjoy a meal at the on-site restaurant, or have a drink at the bar. The children's playground and terrace provide additional spaces for relaxation and leisure.
Convenient Location
With a 24-hour front desk and room service, guests are well taken care of at all times. The hotel's proximity to popular attractions like KKL Culture and Convention Centre Lucerne and Chapel Bridge makes it an ideal choice for travelers seeking both comfort and convenience.
To experience the perfect blend of luxury and convenience, book your stay at Boutique Hotel Himmelrich now.
Nearby Attractions
Bellpark
Bellpark, Kriens, Lucerne, Switzerland- Park
Minoletti
Minoletti, Kriens, Lucerne, Switzerland- Park
Alex-Wili-Platz
Alex-Wili-Platz, Kriens, Lucerne, Switzerland- Park
Teiggi
Teiggi, Kriens, Lucerne, Switzerland- Park
Bellstrasse 8 Playground
Bellstrasse 8 Playground, 8, 6010 Kriens, Switzerland- Public Access
- Yes
- Park
Grosshof Park
Grosshof Park, Kriens, Lucerne, Switzerland- Public Access
- Yes
- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Luggage storage
Cycling
Safety deposit box
Bar
Tour desk
Soundproof rooms
Meeting/banquet facilities
Children's playground
Sauna
Breakfast in the room
Spa/wellness center
Private parking
Sun terrace
Designated smoking area
Accessible parking
Special diet menus - on request
Kid meals
Outdoor furniture
Wine/champagne
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Room Types
Junior Suite with Balcony and Lake View
Up to 4 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
Lake View, Sea View
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobeDeskToiletPrivate bathroomHeatingSlippersSofaWardrobe or closetCoffee machineLinenUpper floors accessible by elevator
Double Room with Balcony and Mountain View
Up to 4 guests15 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
15 sqm
Garden View, Mountain View
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobeDeskToiletPrivate bathroomHeatingSlippersWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paper
Deluxe Suite with Balcony and Lake View
Up to 4 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Lake View, Sea View
In-room amenities
Safety deposit boxTVAir conditioningHair dryerBathrobeDeskToiletPrivate bathroomHeatingSlippersSofaWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paper
Family Room with Balcony and Mountain View
Up to 9 guests35 sqm2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as mountain views. The unit offers 3 beds.
Sleeps
Up to 9 guests
4 adults · 5 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Mountain View
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobeToiletPrivate bathroomHeatingSlippersInterconnected room(s) availableWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paper
Twin Room with Mountain View
Up to 3 guests18 sqm2 Twin bed (90-130 cm wide)
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, a coffee machine, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
18 sqm
Garden View, Mountain View
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobeToiletPrivate bathroomHeatingSlippersInterconnected room(s) availableWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paper
Deluxe Room with Balcony and Lake View
Up to 4 guests18 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room features air conditioning, a coffee machine, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
Lake View, Sea View
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerBathrobeToiletPrivate bathroomHeatingSlippersWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paperTrash cans
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,954 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026Die Aussicht ist nicht zu topen!!!
Nichts
6/10
Reviewed Sep 16, 2026Locatie was fijn, tussen de groene weilanden en Zwitserse koeien. Uitzicht over Luzern. Pand ziet er an sich leuk uit, met tuin en houten balkonnen.
Bij aankomst bleek het restaurant gesloten. Onze kamer leek al even niet verhuurd te zijn, of in ieder geval niet goed schoongemaakt. Op het bureau en koffiezetapparaat lag een laagje stof, in het ventilatierooster in de erg kleine badkamer zat zoveel stof dat het naar beneden dwarrelde op de wc en er waren ook spinnenwebben op het balkon. De ingang van het bijgebouw leek wat verouderd. Er stond een nachtkastje tegen de kledingkast aan. Onlogische indeling, dus. Kortom; likje verf en flinke schoonmaakbeurt nodig.
3/10
Reviewed Sep 14, 2026Très très simple
Les prix au restaurant et la qualité du service
7/10
Reviewed Sep 14, 2026Die Lage ist ein Traum! Die Küche ist sehr gut und das Personal war sehr freundlich.
Es gab keine Extra Decke - für so ein Hotel eher ungewöhnlich. Ein Stück Vorhang hat sich aus der Vorhangschiene gelöst und hing herunter, das ist dem Housekeeping nicht aufgefallen. Die Sitzecke im Restaurant ist schmuddlig, der Tischkamin funktioniert nicht.
8/10
Reviewed Sep 13, 2026Locatie is top: mooi utzicht over de meren. En dichtbij de kabelbaan. Personeel was heel vriendelijk, maar wisselde wel. Ontbijt en diner was ook prima in orde, maar is wel minder dan (vergelijkbare) hotels in Italie Spa is ook prettig, maar hebben we geen gebruik van gemaakt
kamer was netjes, maar wel aan de kleine kant; wat vooral vervelend is, is dat we de koffers niet ergens gemakkelijk neer kunnen zetten, dus deze stonden op de vloer naast het bed.
7/10
Reviewed Sep 13, 2026Die Lage sowie der Garten sind wunderschön
Wellnessbereich ich wirklich primitiv, kein warmes Wasser in den Duschen, Temperatur im gesamten Bereich war viel zu kühl, die Sauberkeit, naja. Besser kein Spa als so einer
8/10
Reviewed Sep 13, 2026Correct....
RAS
10/10
Reviewed Sep 12, 2026Понравилось всё. Расположение, виды, чистота. Очень приятный и приветливый персонал
Только одно немного, ночью в номере моргала лампочка
10/10
Reviewed Sep 11, 2026La vista del hotel sobre el lago es espectacular y la terraza maravillosa. Es un hotel para desconectar a pocos minutos del casco de la ciudad. Nos sorprendió porque aunque estuviera a las afueras merece la pena si te desplazas con vehículo propio.
Fuimos en verano, desconozco si en invierno tiene o no fácil acceso.
10/10
Reviewed Sep 10, 2026Fruehstueck war gut, personal sehr freundlich. Ausstatung super. Lage traumhaft! Tip buche berg und see block Balkon. Eine trauma postkarte!!!! Leider wusste ich das nicht und buchte nur berg, war aber auch Schoen, und geniess die berg/ see aussicht bei fruehstueck.
War alles Super
8/10
Reviewed Sep 10, 2026Quiet clean friendly staff
Due to the location high in mountains, difficulty getting Uber or Taxi to pick you up. We missed our morning train because we had to wait 1 1/2 for transportation & too far to walk. Also staff not always available on site
7/10
Reviewed Sep 9, 2026La posizione è meravigliosa, la vista spazia dalla vetta del monte pilato al lago dei 4 cantoni dominato dal rigi. Superbamente sfruttata dalla terrazza panoramica dove si può cenare e fare colazione. In 15’ di auto si arriva ai principali autosilo in centro a Lucerna, dove lasciare l’auto per visitare la città o partire per una crociera in battello. Ancor più vicino, la stazione di partenza della cabinovia pilatus per iniziare il famoso anello d’oro. Una nota di merito anche al ristorante, sebbene, come di norma in Svizzera, il rapporto qualità/prezzo sarebbe improponibile in Italia (prezzi da stella Michelin per una cucina buona, ma niente di più). Personale molto cordiale, chef italiano di una cortesia squisita.
Un quattro stelle non può permettersi camere così sporche: i pavimenti non vengono mai puliti come testimonia lo strato di polvere e chissà cos’altro. Si nota che la struttura è evidentemente stata ristrutturata passando dal vecchio albergo svizzero con bagno comune ad un moderno hotel con bagno in stanza, a spese però della metratura degli alloggi, davvero sacrificati. Infine la SPA, incustodita e sporca (nella Jacuzzi l’idromassaggio non era attivabile e in acqua stagnavano insetti e vegetazione da chissà quando). Con oltre 400€ a notte a un 4 stelle si chiede almeno l’igiene, se non altro.
10/10
Reviewed Sep 9, 2026الفندق جميل ونظيف واطلاله والاستقبال متعاونين
10/10
Reviewed Sep 7, 2026Het uitzicht tijdens diner was grandioos. En receptioniste was zeer vriendelijk en behulpzaam. Kamers en bedden uitstekend en service zeer goed.
Nvt
7/10
Reviewed Sep 7, 2026Das Personal war super freundlich beim Empfang und auch beim Mittagessen. Das Essen war super lecker mit einer grandiosen Aussicht auf der Terrasse. Zimmer waren schön. Die Matratze perfekt. Badezimmer nicht gerade das grösste.
Die Kosten für eine Nacht pro Deluxe Doppelzimmer sind zu hoch. Mit dem was man im Zimmer hat, und mit der Grösse des Badezimmers und das der Fernseher überhaupt nicht richtig läuft, ist das zu teuer.
7/10
Reviewed Sep 7, 2026Prachtige locatie mooi uitzicht. Comfortable bed
Wij waren hier op een zaterdag avond. Zij verhuren dan het terras voor grote feesten dit geeft nog wel geluidsoverlast er last als je een kamer hebt met uitzicht op het meer
7/10
Reviewed Sep 6, 2026Die Lage des Hotels und die Aussicht sind grandios! Das Personal ist sehr freundlich und bemüht.
Die sehr geschmackvoll eingerichteten Zimmer haben ihre besten Tage leider hinter sich. Es herrscht ein riesiger Renovierungstau. Angefangen bei Nachttischchen mit Glasfront, bei denen die Glasfronten bereits gesplittert waren und Risse hatten bis hinzu Badezimmertüren die beim verschließen von innen plötzlich nicht mehr geöffnet werden konnten, weil sich die Tür verzogen hatte, und ich schließe nicht mehr aufging.
8/10
Reviewed Sep 6, 2026Grosses Zimmer mit toller Aussicht.
Die Räume wurden sehr stark runter gekühlt, was leider echt unangenehm war. Das frühstücken war also etwas ungemütlich.
9/10
Reviewed Sep 3, 2026Wij hadden het uitzicht op de stad vanaf de 3de verdieping en dat was heel mooi, ik houd van vergezichten. De kamer was schoon en modern, personeel erg vriendelijk.
Ik vond alleen de hoofdkussen niks. Maar ik houd van harde kussens en deze waren erg zacht. We zijn gaan eten in het panorama terras met wederom het prachtige uitzicht. Het eten was oké, voor die prijs had het wel beter mogen zijn maar het uitzicht maakt veel goed.
10/10
Reviewed Sep 2, 2026Clean, calm and quiet. Wonderful view. Very nice staff. Also the chef Alessandro is very friendly.
Room is very narrow. Not too much choices for breakfast.
6/10
Reviewed Sep 2, 2026Die Zimmer sind sehr schön eingerichtet mit einem tollen Balkon. Tolle Aussicht und ein gutes Restaurant, dass leider am Montag geschlossen hat.
Extrem schlechte Gerräuschisolation. Man hört alles und jeden. Der Service im Restaurant entspricht nicht der Qualität des Essens. Ich war kurz im Zimmer und als ich zurück kam, hat das Personal meinen Tisch jemand anderem gegeben. Obwohl meine Kopfhöhrer noch da waren. Und es dauerte sehr lange mit dem Service.
8/10
Reviewed Aug 31, 2026La position exceptionnelle
Le service d'accueil
8/10
Reviewed Aug 29, 2026La ubicación y el personal
La limpieza en las habitaciones no era muy buena Faltaban accesorios en el baño
8/10
Reviewed Aug 28, 2026I loved the prime location and the stunning views. The hotel is situated very close to all the main vibrant spots, making it super convenient to get around. Additionally, having access to spacious, hassle-free parking was a huge plus for us. Despite being so close to the city's energy, the atmosphere inside was remarkably quiet, peaceful, and relaxing. An exceptional stay overall!
The rooms were a bit small, and the breakfast was very basic and could use more variety.
10/10
Reviewed Aug 28, 2026Comfortable rooms
10/10
Reviewed Aug 28, 2026Exceptional views around the property
The property is great, the small road to get to the hotel is unnerving.
7/10
Reviewed Aug 27, 2026האוכל היה טעים, השירות היה טוב
מיקום קצת בעייתי מבחינת הגעה למקום כביש מאוד צר, לקחנו חדר אחד עם דלת מקשרת לילדים החדר לא היה נוח לילדים חטפו מכות בראש מהקיר היה בסגנון עליית גג
5/10
Reviewed Aug 26, 2026View
Incredibly noisy, very rusty, you can hear your neighbors fart
8/10
Reviewed Aug 25, 2026Personal ist sehr freundlich und hilfsbereit.
Einige Defekte wurden nicht repariert, z.B. fehlende Türgriffe, kaputte Spiegel. Glas für Zähneputzen gibt es nur einmal, obwohl zwei dort wohnen.
1/10
Reviewed Aug 24, 2026Aardig personeel
Het hotel moet 1 ster of hebben
10/10
Reviewed Aug 24, 2026אין מלים חדר מעולה צוות נהדר ארוחה טובה נקי מלון כמו בחלום
9/10
Reviewed Aug 22, 2026Wat een locatie! Het hotel staat boven op de berg met prachtig uitzicht op de stad. Ook is er een spa, met wederom mooi uitzicht. Het personeel was erg vriendelijk en attent. Alles wat we nodig hadden, werd verzorgd.
De kamer en badkamer waren iets kleiner dan verwacht en de plafonds waren wat laag. Voor iemand van bijna 2 meter voelt het dus wat klein.
10/10
Reviewed Aug 21, 2026Amazing views from this hotel. Staff were very helpful. If you want a nice place to relax definitely would recommend this hotel.
9/10
Reviewed Aug 19, 2026Die Lage der Unterkunft ist wunderschön. Der Ausblick ist hervorragend. Es ist sehr zu empfehlen, auf der schöne Terrasse zu sitzen. Man hat einen Blick über Luzern und die Seen. Besonders das Personal an der Rezeption und beim Frühstück war außerordentlich freundlich.
Die Handtücher sind in die Jahre gekommen. Sie passten nicht zu dem sonst sehr chic wirkenden Hotel.
1/10
Reviewed Aug 17, 2026Der Mitarbeiter an der Rezeption war das Einzig Positive.
Das extrem schmutzige Zimmer
10/10
Reviewed Aug 16, 2026Chief was very welcoming and made good breakfast
3/10
Reviewed Aug 16, 2026Locatie Vriendelijk personeel
Kamers zeer lawaaierig Kamers ogen uitgewoond: veel schade aan meubels en spiegel, kluis werkte niet. Diepe brom van airconditioning verstoord nachtrust. Lawaai van gang klinkt luid. Sliepen naast luchtschacht die ook veel herrie Er was een feest waardoor parkeren in weiland moest. Ook verlaten van gasten was luidruchtig midden in de nacht.
5/10
Reviewed Aug 15, 2026Die Lage war das einzigste was top war, der Rest Flop.
Das Hotel hatte zu wenig Personal. Die einzige Dame die am Abend anwesend war, war sozusagen alleine und musste alle bedienen, diese war sehr nett. Aber die langen Wartezeiten waren zu lang. Die Zimmer war nicht sehr sauber, im Bad konnte man sich kaum drehen. Es fehlte an Kleinigkeiten wie Ablage, etwas in der Minibar. Zudem waren unterhalb der Balkons Dinge auf dem Dach gelegen, wie Abfall, Petflaschen und Unterhosen gelegen, das geht gar nicht. Das Hotel wäre höchstens mit 2 Sternen zu verzeichnen. Man merkt, dass keine Führung da ist und kein ausgebildetes Personal. Der Preis ist zu hoch im Verhältnis was man bekommt. Das Essen war so durchschnittlich.
1/10
Reviewed Aug 15, 2026Poziția hotelului.
Faptul ca am fost păcăliți cu minunată terasă la care nu am avut acces datorită unui eveniment faptul ca au încasat micul dejun iar dimineața cam am fost la acesta au spus ca nu au bucătarul disponibil ,fara alta explicație.
10/10
Reviewed Aug 12, 2026Lage und Ausstattung sehr gut. Kleine Wünsche wurden umgehend umgesetzt. Frühstück klein aber fein, hatte alles was man braucht. Zusätzlich wurden frisch und gemäss Wunsch Eier und andere Speisen zubereitet.
10/10
Reviewed Aug 11, 2026De jacuzzi
9/10
Reviewed Aug 10, 2026The views were spectacular, we really enjoyed watching sunrise and sunset. The rooms were quite nice, clean and cooled with aircon. The female staff at the hotel were exceptional, they even helped make my husband a cocktail that wasn’t on the menu.
The shower door would not close properly so it was quite tricky to shower in the confined space. Also when flushing the toilet, the water sprayed out from under the lid. The male staff member was going to charge us again for having breakfast in the morning, despite it saying we had breakfast included, so that felt unprofessional.
10/10
Reviewed Aug 10, 2026Εξαιρετική τοποθεσία με θέα στην πόλη ,στην λίμνη ,στα βουνά. Ευγενικό και φιλικό προσωπικό . Ολα ήταν υπέροχα
9/10
Reviewed Aug 9, 2026The excellent view of the city was one of the highlights of the stay.
The responsiveness could have been better, and the property was not accurately located on Google Maps, which made it somewhat difficult to find.
9/10
Reviewed Aug 8, 2026Ligging van het hotel is erg mooi. Fijne kamers met airco en een lekker ontbijt. Gastheer bij de receptie was heel erg vriendelijk. We kregen een gratis upgrade.
-
10/10
Reviewed Aug 5, 2026Very good
6/10
Reviewed Aug 5, 2026La vue, et la gentillesse du personnel
Le manque d'informations essentielles de la part de Booking, accès difficile, isolement et surtout, RESTAURANT FERMÉ le lundi, jour de notre réservation, résultat le repas romantique s'est transformé en pizza suisse mangée dans son carton de livraison
10/10
Reviewed Aug 4, 2026Location
No
10/10
Reviewed Aug 3, 2026super lokalizacja !!!
trzeba było dalej jechać
9/10
Reviewed Aug 2, 2026Location
8/10
Reviewed Aug 2, 2026Beautiful boutique hotel. Picturesque surroundings - location far from coty noises and within peaceful nature and green meadows. Modern room. Amazing city and lake views. Helpful and polite stuff.
10/10
Reviewed Aug 2, 2026The hotel is very nice. I’m cleaning on the stuff. There are very friendly and nice view from the hotel.🙈🙈🙈💪💪
I like everything
8/10
Reviewed Jul 25, 2026Die Aussicht , einfach traumhaft!
Der Whirlpool war leider nicht benutzbar.
5/10
Reviewed Jul 25, 2026Aussicht
Preis-Leistung stimmt überhaupt nicht. Sehr kleines Zimmer. Nicht funktionierende Minibar/ Kühlschrank, was bei 40 Grad Aussentemperatur ein no-go war. Nicht funktionierende Steckdosen. Badezimmer hatte gar keine funktionstüchtige Steckdose. Zimmer hatte nur am Bett und Tür eine funktionstüchtige Steckdose. Extrem dreckiges Badezimmer. Sowas habe ich noch nie gesehen und war geschockt, wie lang man hier schon nicht mehr geputzt haben muss. Bei einem Preis von 400 CHF die Nacht und bei uns in der Schweiz einfach nicht akzeptabel. Hätten wir nicht eine Hochzeit in dieser Location gefeiert, wäre ich umgehend ausgezogen. Für Schweizer Verhältnisse war dieses Zimmer ein Desaster!
10/10
Reviewed Jul 22, 2026Very clean hotel. It was refurbished not long ago. Amazing view from the terrace and the room. Very friendly staff, good location, car park provided.
8/10
Reviewed Jul 21, 2026Great views
Bit far out of town
6/10
Reviewed Jul 17, 2026Restaurant, the chef and the personal is amazing. The view and the location is great.
The room wasn't so great. The sink was clogged. The closet door was broken. IPTV box was fallen off and didn't work properly in the beginning. Also room service didn't clean the room properly.
7/10
Reviewed Jul 17, 2026ארוחת בוקר עשירה צוות מדהים
9/10
Reviewed Jul 17, 2026Great quiet location away from main town, plus if you have your car. Great view of town/lake Lucerne area on one side and quite mountains on the other side. Great friendly staff, food qty was large and great.
Slight easier access will be a plus point or a shuttle service to town.
9/10
Reviewed Jul 16, 2026Locatie super mooi en kamers erg fijn
Nvt
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Beautiful views
- •Comfortable beds
- •Friendly staff
Areas to consider
- •Hygiene issues
- •Limited food options
- •Maintenance problems
Cleanliness
7.24/10Issues with hygiene products and unpleasant odors noted in multiple reviews.
Service
9.21/10Staff noted as fantastic, but isolated incidents of delay in service mentioned.
Location
8.75/10Good location with beautiful views; some comments on accessibility issues.
Room Quality
7.7/10Comfortable mattresses, but other complaints about size and maintenance.
Amenities
8.23/10Facility quality and staff noted positively; some amenities not functioning.
Value for Money
7.69/10Price not fully justified by the quality of food options and cleanliness.
Food and Beverage
7.24/10Limited options and quality concerns expressed.
Overall Experience
8.71/10Generally positive experience overshadowed by cleanliness and food issues.