Holiday Inn Express Chengdu Wuhou by IHG-Wuhou Temple and Jinli

Helpful staff

not walking distance to central market under the warm days

The location was really good with easy access to the subway

The reception staff didn’t speak English. The breakfast didn’t have a lot of options and what you can eat is limited.

地点很好，离地铁口大概5分钟步行距离。早餐很丰富。晚餐也很不错，价格合适。

健身房如果加装一根单杠就好了。

Great location, friendly service. Really good breakfast.

Nothing

Location was prefect for Leshan and Mt Emei trips. Fantastic buffet breakfast. Friendly staff. Shop within the hotel selling souvenirs and cold drinks til late at night. Room service every day.

Minor issue, our bar fridge wasn't cold enough.

Personal muy amable

Internet , pésimo servicio caí todo el tiempo

me encantó lo cerca del metro y lo bonito que es

no tengo queja

The location is just a short walk to an MRT station.

The staff really needs to show more interest in their jobs. Barely a smile, barely a welcome. They won't even bother to give out the breakfast timings or the wifi password until asked!

酒店的服务员都挺热情 出酒店到地铁口也很方便 早餐味道不错 外卖还有机器人可以送

服务很好，都很热情，办理入住很迅速

都挺好的

Ulaşım

Sehr reichhaltiges Frühstückbuffet

Schon etwas in die Jahre geraten, Zimmerfenster liess sich nicht schliessen, sehr mageres Fitnessstudio. Kosten wurden doppelt belastet, mühsamer Check-in Prozess und noch mühsamerer Prozess das Geld für die doppelte Belastung zurück zu erhalten. Hotel hätte sich nicht selber gemeldet, zum Glück haben wir online die Abrechnung vor Abreise gecheckt. Nicht was man von einer internationalen Hotelkette erwarten dürfte.

It is a good-sized double room with a comfortable bed and a little fridge.

The laundry facility is dated.

Az elhelyezkedés

Az hogy alig beszélnek angolul

早餐很棒，房間乾淨舒服。

Местоположение.

Еда, номер. Грязно в номере. Много кучерявых черных волос.

Отель приятный, хорошее белье, удобные кровати. Отличные завтраки. Отличное местоположение. Недалеко метро 3 линии. Доброжелательный персонал, впрочем как и все жители страны. Лифты три штуки, приезжают быстро. В отеле приятная прохлада, приятный запах.

Не поравился запах сигарет в номере: или сам номер прокуренный или тянуло из вентиляции. Везде пепельницы в коридорах, но запаха в коридорах не было.

住宿环境干净整洁，让人放心。

早餐的种类和内容可以再丰富些。

breakfast

smoke air

员工很尽力地帮我解决了网络订购住宿的问题

冷气不够冷

It was a wonderful trip. We visited Wuhou Shrine and Jinli, and it was very convenient to go to Chunxi Road and Kuanzhai Alley. The hotel is in a great location, not far from transportation hubs and the city center, and the price is even more affordable than staying in the city center. We also tried the hotel’s dining, and it was a great dining experience. The staff were very friendly and helpful.

The breakfast is really good, with some tasty local Chengdu dishes. Staying here is super convenient for getting around—it's close to Wuhou Temple and the metro station. The staff are super nice and helpful.

房间通风较差，双人房床铺较小，卫生一般

Guests on non smoking floors would smoke infront of elevators and surrounding guestrooms would stink with the smell.

Расположение не плохое. 1,2 км до ближайшего парка. Не смотря на то, что отель стоит на огромной двухуровневой трассе, шум с дороги был не очень сильный. Размер номеров ок. Кровати удобные. Персонал очень отзывчивый. Завтрак очень разнообразный и вкусный. Пожалуй самый разнообразный завтрак в моей жизни)

Один большой и жирный минус для отеля этого уровня: ВСЕ ПРОКУРЕНО!!! Все, кроме лобби и столовой. В комнатах для некурящих прокурен каждый сантиметр, Лично видела, как 7 или 8 мужчин сидели в комнате для некурящих с открытой дверью, играли в карты и курили, хоть топор вешай. В коридорах можно курить. Даже если вы сами курите, запах невыносимый. У меня сразу началась аллергия. Я попросила девочек с ресепшена переселить меня. Второй номер был менее прокуренный, но это не подходит для заявленных номеров для некурящих. Наш гид сказал, что для Китая - это нормальная ситуация. Но в других отелях Китая, где мы ночевали в течении нашего 3х недельного тура такой ситуации не было. Очень жаль, что такой хороший отель настолько испорчен этим запахом, на всех этажах.

Nothing.

Air-conditioning not working. Given a smoking room instead of non smoking. Have to ask for a change.

The room is clean and comfortable. The staffs are friendly and helpful.

The laundry room can be improved.

breakfast was good, enjjoyed walking to the shopping centres near the hotel.

would have appreciated english signs for breakfast items and for commmunication with staff to be easier

部屋は綺麗

スタッフの対応が最低でチェックインに1時間またされた。

The location is good, the rooms are nice.

The staff at the reception just doesn’t care. No one speaks English and doesn’t even try to explain anything. My room card was blocked at the middle of the stay, because they needed to take the money. Why not do it why I checked in or when I’ll be checking out???? No apologies, nothing. Everyone constantly looks tired and unfriendly, talks to you like you own them something. Doesn’t seem like Holiday Inn at all to me. Felt like I was staying at some cheap motel. The breakfast place was crowded, nowhere to sit (understandable, as it was during the Chinese holidays), I asked if I can take the food and eat on my room. The answer is simple: NO. So I was staying and waiting in line with a plate of food in my hands)))) I think this type of treatment is unacceptable in the international hotels.

Being a platinum member (I am sure you have plenty of them), I was offered we come drink and snacks. I was also offered room upgrade at higher floor however unfortunately the upgraded room didn’t have smoking 🚬 room option hence I gave it up for the standard room on the 5th floor. Staff members are very courteous and actively helped me to find an address on the DIDI app. Breakfast is awesome and wide spread and rooms along with the service makes me choose holiday inn wherever I travel. Strongly recommend for all types of travellers. Very professional 👏👏

Staff nice. Room clean. Good location.

So far no thing special. Better window free to open , it is sealed not sliding

離地鐵站很近，早餐略簡略，但房間很舒適

Staff didn’t speak much English but this wasn’t needed. Hotel was not far from the airport and very easy to get to on the metro. Very good stay!

Nice hotel with delious breakfast Room is spacious with big window

Nice rooms and pleasant staff, many of whom speak English well enough to be helpful. Wonderful variety of breakfast foods. However, the little shop in the lobby only accepts scan-to-pay so is not accessible for most foreigners.

Good for the price! The room is big, clean and quiet.

位置很好，每次坐飞机中转都选这里

空港も地下鉄駅も近く、場所は良かったです。

출장으로 이용했는데 방, 침대 크고 깨끗하고 만족합니다. 다음에 오면 또 묵을거에요

Hotel was clean and well maintained. Air-conditioning didn't function well but they fixed it promptly. Breakfast was typical Chinese and good. Didn't explore local area but convenient for work and taxis. Staff was helpful and checked our luggage for the day.

Average Hotel. Requested for non-smoking room but the room was reeking with cigarette smoke smell. Breakfast is quite limited for people who are vegetarian and/or halal food only eater. Beds are clean. Wifi is not so strong in the room. Location not so far from airport. Carrefour supermarket is 5-minute walk

주변식당가 턱없이 부족. 요금을 이중부가 하려다 멋쩍게 취소하는 해프닝을 연출함. 예약 안해도 RMB350위안이면 숙박할 수 있어 에약했을때 보다도 저렴함

Not far from the airport which is really good. Check In Painful and slow we arrived around 3pm a family of 6. The guy spoke hardly any English. Room We had two rooms they were good clean and well maintained. My kids had a triple bed which was massive and great. Me and the wife had a double bed. I did like the room Breakfast we left too early for breakfast. But they did provide us a take away which was rubbish a small yoghurt pot, apple and a mini croissant. Taxi From airport I took a dodgy guy who charged us 200 rmb. Which was a total rip off. Considering the hotel arrange us for 80 rmb. Concierge There is no concierge when I asked they had to call another lady called Emmile (I think). She came back and was very good in arranging taxis for us and telling us where to go. Overall Good hotel; good location to the airport; rubbish take away breakfast and needs staff who can speak a little more English.

Average hotel - Very expensive laundry charges. Staff don't smile...Probably my least favorite hotel during my recent China trip. On the bright side, the hotel is located close to a metro station and there are restaurants & shops located a short walk from the hotel.

I use my American Express Card to guarantee the room, and request to pay the room rate of RMB899 in local currency. However, the Hotel says that it has deducted my payment from my American Express Card, so that I can not pay my hotel charge in local currency, RMB. This is not good. I have chosen to pay higher rate, 10% more per night to have the privilege to pay my hotel bill in local currency. It does not happen this time. Please check what happens. Thanks. Best regards, James

Hotel requirements met expectations but staff coould smile more. Translation was a big issue as the english was poor!!

Excellent breakfast Great staff Comfortable room Close to subway Could use a fridge in the room and ice machine

We stayed here for 2 nights during our flight from Chengdu to Lhasa. The hotel ist good located and the next Metro Station is Just a few minutes away (Number 3). Also a Supermarket, Cash mashines and Restaurant are around the hotel. The rooms are very nice and the Staff is friendly. The breakfast ist mostly chinese breakfast but You will get some Toast, cereals, Coffee and fruits and jam.

Fast service

Once again I’m very pleased with the service provided by an amazing staff

We were welcomed by an amazing staff Our room was excellent with a great view Delicious breakfast bytheway Easy access for the metro and taxi Great food in the area too and walking distance

Very good location with easy access to transportation The breakfast was amazing and the staff even better

I have taken many groups to this hotel over the last three years. This is a great place with a friendly dear staff. Usually there's someone who speaks English. If not they can use their translation program saying their phones and take care of any needs you have. After many trips to Chengdu over eight years this is my favorite hotel. Resturant in lobby is good and open till 10 pm. Breakfast is included and has a to your order gourmet egg chef. Selection is wide and coffee machine grinds beans for each cup. Fresh fruit plus popular Chinese food is always available.

All went well. No problems

helpful and friendly staff, clean room. we are a group of 7 rooms, one room air condition out of order, one bedding mattress too old, breakfast choice should be improve .

酒店設施一般相連隔離酒店獨立性冇咁高 原來這段時間（3⃣️月中）中央空調還是祗有暖風 沒有泠氣 早餐好一般 相對另一區（鼓樓）同樣3⃣️星半的假日酒店我感覺那間優勝些 包括早餐，有機會再到成都 我會選擇鼓樓那間。

This is a solid hotel, clean and comfortable. I recommend if you're staying in the area.

第一次如入住智选假日是在北京上地，感觉非常好：虽然不豪华，但是很舒适温馨；这次入住成都的智选假日酒店，一如既往的感觉，而且武侯这家的服务更为热情，赠送了牛奶和夜宵；晚上在电梯下楼遇到服务员，也热情询问是否需要再来一份免费夜宵？在成都，我住过五星级的锦江宾馆、岷山饭店、城市名人大酒店，可以说武侯智选假日酒店和上述五星级酒店相比起来，对于商务差旅人员来说毫不逊色，甚至在早餐、酒店房间等方面更好。

第一次去住智选假日是在北京上地，感觉非常不错，虽然不能说是豪华，但是非常温馨舒适；这次在成都武侯再次入住智选假日，一如既往，而且服务更好，免费赠送牛奶和夜宵，服务人员热情洋溢，非常推荐这家酒店！

Comfy beds, clean rooms, full Chinese breakfast.

Easy access to metro station. Stuffs were warm and helpful. Checked in as IHG club member got welcome drinks and fruit plate. Room was spacious and clean and comfortable. Didn't expect too much on it, but it was actually good.

Hotel Ok, quarto espaçoso. O café da manhã é fraco e a internet muito ruim. Os funcionários são muito atenciosos e sempre querem ajudar.

因為是搭晚上到的班機，入住已是晚餐後，明天一早又要趕車，所以就短暫停留而言，其實也沒很多時間好好體驗這間飯店；只覺得入住程序有點慢，前台大排長龍，要嘛人手吃緊、要嘛入住手續過於繁複。

I stayed for 15 days. Staff was friendly. Breakfast variation was limited but was good. Room was good. I did have some difficultly setting the temperature, but it wasn't a big deal. Overall my stay was very enjoyable.

Decent location, room reasonably furnished, good rate, ok breakfast, friendly staff.

Very nice, comfortable room. I am allergic to feathers and they were kind to change out my pillows and down comforter. Great breakfast each morning. Only complaint would be regulating the room temperature. Someone came and worked on it and it was fine but then somehow it changed ??

As IHG you obtain better benefits as late evening dessert just remember to order at front desk a day before or early morning same day. They also offer refreshment soda upon arrival. The room is decent and no major complaints a bit tear and wear but the staff does as much possible to ensure a comfortable stay. Breakfast is really nice and was included in my stay. Western style is very basic but the Chinese style had a nice variety.

The good: (1) Good service staff - manager on duty was always smiling and she was always willing to help with anything that we need; front desk staff was efficient, concierge was always ready to hail us a taxi. (2) Room and toilet was large compared to some of the other hotels that we have stayed in. All the amenities are available. (3) Convenient travel options - located on Second ring road (二环), so it is easy to hail a taxi; Metro is just round the corner (which provide convenient access to JingLi, Panda Base and the bullet train stations); direct buses to JingLi. (4) Multiple local eateries behind the hotel all the way to the Metro station (thanks to the sweet manager on duty who revealed this to us). (5) Good comfortable bed and pillows. (6) Quiet room (stayed on 12th floor). The not-so-good: (1) It's winter and I'm glad that the heater works. However, the room was too warm and I can't turn the heat down no matter how I fiddle with the temperature control on the wall. Had to open the windows to cool the room down, but the air pollution was terrible when I went (heavy pollution fog) so it wasn't a pleasant experience. (2) Breakfast spread is pretty bland.

The room was comfortable, the staff were courteous and prompt, and the location was perfect for my trip.

I stayed at this hotel twice in the past two weeks. Once for 5 nights and then again for 1 night after other travels before returning back to Korea. Using an online site I made a mistake booking the hotel and booked my room for the night after I needed it. The room was fully paid for and there was no option for a refund from the site I understand most sites don't offer changes without paying an additional charge, but after having already stayed at this hotel for 5 nights I thought the hotel itself would be able to allow me to stay the night before with the booking I had but they would not. I was forced to pay again for the room and lost the money for my booking the following night. In addition, this was a couple days after the national holiday and the hotel was not fully booked so I could have easily taken a vacant room. I think this showed very poor customer service by the hotel staff and was very disappointing. During my 2 weeks of travel I spent a total of 9 days staying at 2 different Holiday Inns (Chongqing and Chengdu) but with customer service like this I don't expect to use the Holiday Inn in the future. In addition, after paying for the room, I was given a room with a shower that was poorly constructed. The door could not be opened if the shower nob was turned on or facing a certain way. It made pre-warming the shower impossible as I had to be in the shower with the door closed to operate it.

I stayed at the Holiday Inn Express Wuhou with my parents and my two little girls (3, 1) for three nights in early April. We were very pleased with the hotel. It was very affordable, comfortable and clean and breakfast was included, which was very convenient. The breakfast had a good range of options available including several cold cereals, two kinds of melon, fried eggs, noodle soup, two kinds of Chinese steamed buns, rice porridge, bacon, sausage, several Chinese hot side dishes, croissants, doughnuts and white sliced bread (toaster available) with butter and jam. There were two coffee machines that made hot, black coffee and heated milk was available as well as black tea and several fruit juices. There is a small children's play area in the corner of the dining area. We chose the table next to the play area all three mornings! It was a blessing to have that area available for the girls to enjoy while we had as leisurely of a breakfast as we wished. The hotel had two baby cots/cribs available and I borrowed one for my 1 year old free of charge. The hotel staff were kind and helpful. They do not speak much English, but they spoke more English than I do Mandarin and they tried their best to help me whenever I asked a question. We took taxis from the hotel to the places we wished to visit and paid between 12 and 35 yuan to get to most places. The giant panda breeding and research base is located north of the city, but it only took us 25-30 minutes/65-75 yuan to get there.

This hotel is located on a major ring road, so the location isn't pretty. There also isn't much in the surrounding area. However it is fairly good for public transport. The hotel itself is pretty standard for this brand in China. The rooms are comfortable enough, there are a couple of English TV stations, and the Internet is OK. However the carpets seem a little grubby. The free buffet breakfast never changed in my 9 day stay and includes such delights as shaved carrot. There is enough to make a reasonable breakfast though. On the plus side, the staff are generally friendly, but overall, there are better hotel choices in Chengdu.

Based on the Holiday Inn Shanghai Pu Dong I booked this hotel. One very critical element for me is solid wifi and this hotel nearly struck out. I could get emails out slowly but I've had faster wifi in the Amazon jungle. My other complaint was the thermostat on the wall might as well have been a steering wheel, it didn't seem to do anything at all. It was freezing cold in Chengdu though it was 27C in my room. I would adjust the desired temp down and nothing would happen. Reception told me many of the guests were cold. I guess we should have swapped rooms. Other than that it was clean and unremarkable. I can't believe I would stay here again.

This hotel knows how to welcome and deal with non-Chinese guests which is a big bonus. The location isn't the best although it is served by the BRT system (Chengdu's fast bus service), the rooms and facilities are of the standard you would expect from Holiday Inn Express, and the breakfast is as usual disappointing. It is the reception staff that help this hotel shine!

The Bad: Toilet was dirty. Noisy corridor. Bad Frontdesk service - no greetings, no smile, no control over crowds. Below average breakfast. Almost non-existence concierge. Bad location to get a taxi. The Good: Holiday Inn quality bed... and that's all.

It was about 20C at night and daytime, but the hotel did not provide any air condition Inside the room. I was told by front desk staff that the weather is cool and therefore it s centrally turned off. Alternatively I was provided an electric fan for the night lol and it's a little bit dusty. Though the room have 2 windows, I don't think it's a good idea to open the windows while the air pollution index was over 130...I don't think I will visit this hotel again.

The hotel is fine. Nothing great. Needs a good cleaning but really not the best for seeing sights. Not close to airport(40 min), not close to pandas (40 min), not close to historical areas. A 20 min cab ride to wide and narrow street and other "hotspots" - anywhere we wanted to go.

Not the best or the worst, but this one has better choices for breakfast that other Holiday Inn Hotels in ChengDu city area; at least you can make some waffles by yourself. Good for hit and run visits to ChengDu and not very far from the airport; cleanliness is not their best point but the service is OK; facilties are not so bad either. Management Team: Please try to improve your breakfast menus; this will add more value to the service you offer.