JW Marriott Hotel Hangzhou at West Lake vs Similar Hotels

Chambres confortables mentionnées, mais des problèmes de taille de lit lors de la réservation.

Overall room quality was rated well but had specific issues noted.

Big clean rooms and comfortable bed.

The room was clean and comfortable but a bit smaller than in photos.

Chambres propres et équipements bien entretenus mentionnés, mais des problèmes de service liés au nettoyage.

Room conditions mentioned as poor, affecting the overall impression.

Rooms were noted as clean and comfortable.

The carpet was not cleaned daily.

Emplacement central apprécié dans plusieurs avis.

Great location mentioned positively in several reviews.

Great location with easy access to shopping & tours.

The location was great, next to a high-end mall with a food court.

Service excellant signalé par de nombreux commentaires, notamment par le personnel de concierge.

Exceptional service staff were praised throughout multiple reviews.

The best service experienced by staff and concierge.

The staff were very accommodating and brought us fruit every day.

Bon petit déjeuner, mais options de restauration limitées certains jours.

Good breakfast options highlighted, with minor complaints about room service.

Food and service for breakfast was amazing.

Breakfast had a lot of choices but quality was average.

Locaux tels que la piscine et salle de sport bien notés, mais des problèmes avec le service et services limités.

Amenities like the gym and pool received positive remarks.

Access to mall, shops, and dining options.

Standard quality for this hotel tier.

Prix mentionné pour des services additionnels comme le transfert aéroport, ce qui peut être perçu comme excessif.

General sentiment of okay pricing; some cost concerns expressed.

Overall good value for the quality of the hotel.

Quality of breakfast was average for the price.