Civitella
Civitella, 80051 Agerola Naples, Italy- Ruines
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Romantic Views and Convenient Location
Hotel Smeraldo offers breathtaking views of the Bay of Positano and Capri, providing the perfect backdrop for a romantic getaway. Situated near the beach steps in Praiano, guests can easily access the sandy shores for a relaxing day by the sea.
Charming Garden and Exquisite Dining
Guests can unwind in the hotel's lovely floral garden or enjoy a drink at the sophisticated lobby and lounge bar. Indulge in regional delicacies at the on-site restaurant, where dishes are crafted using the freshest local ingredients.
Elegant Rooms with Luxury Amenities
The refurbished guest rooms at Smeraldo Hotel feature elegant handmade Vietri tiles, exuding a touch of luxury. Select rooms offer private balconies and even a hot tub, ensuring a comfortable and indulgent stay.
Experience the allure of Hotel Smeraldo - book now for an unforgettable Italian escape.
Check-in from
12:00 PM
Check-out by
10:30 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
30 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
1 Double Bed and 1 Twin Bed
215-sq-foot room with sea views
Food & Drink - Room service (limited) and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and a bidet
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room is accessed via exterior corridors
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
20 m2
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
Sea View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La buena atención y la calidez de la gente nos sentimos como en casa.
No tengo nada para decir
One of the best views we've ever seen. A stunningly beautiful terrace looking out onto the ocean. Very attentive, friendly and helpful staff who went above and beyond to make our stay comfortable, great food and drinks, and located in a fab area a short bus ride from Positano and the business. Big thanks to Giorgio and the whole family team ❤️❤️❤️❤️
Nothing!
Beautiful hotel, immaculate, excellent views and location
Very friendly owner Family, awsome view,
Unglaubliche Lage, sehr freundliches Personal, empfehlenswertes Restaurant mit sensationellem Ausblick
Bett ziemlich hart
Die Lage zwischen Positano und Amalfi war gut. Der Ausblick auf Positano war atemberaubend. Die Inhaber des Hotel waren freundlich. Die Busanbindung war gut.
Das Frühstück hatte für Italien eine leider minderwertige Qualität und die Auswahl war nicht besonders groß. Das Zimmer war sehr hellhörig und man konnte jedes Gespräch aus den Nachbarzimmern hören. Entspannen und gut schlafen konnte man hier leider nicht.
Leider nichts
Das Personal, der Zuständige für das Frühstück hatte mit uns gestritten. Auch der Besitzer war sehr unfreundlich. Bei der Ankunft hatte ich nach einem Zimmer mit einer Aussicht wie auf den booking fotos gefragt, der Besitzer hatte frustriert gemeint, dass 30% meines Buchungsbetrages an booking ergehen und er mir deswegen kein gutes Zimmer geben kann. Ich wurde benachteiligt weil ich über booking gebucht habe. Wir haben das schlechteste Zimmer bekommen obwohl wir gefühlt alleine in diesem Minihotel waren. Die Aussicht war das wichtigste, die hatten wir wegen dem schlechten Zimmer nicht. Der Kellner beim Frühstück hatte mit uns gestritten, weil wir ihn auf die mit Schädlingen befallenen Eier aufmerksam gemacht haben. Er hatte nur wütend reagiert und wir haben unser Frühstück nach dem 2. Tag nicht mehr konsumieren können, weil wir die einzigen Gäste waren und er sehr unfreundlich und wütend war. Es hatte einen Streit gegeben und wir haben und die ganze Zeit sehr unwohl gefühlt. Badezimmer klein - Toilette kaputt - waschbecken und dusche schimmel Frühstück schlecht Kamera auf unseren Balkon gerichtet - Verletzung der Privatsphäre Bett nicht sauber City tax statt 25 wurde 40 euro zwingend in bar verlangt. Wir beantragen Rückerstattung für die entstandenen Schäden durch die nicht erbrachten Leistungen.
Family run hotel. Nice rooms. Wonderful view.
The rooms are very spacious, always clean, and the housekeeping staff does an excellent job of cleaning them every day. The hotel’s location is fantastic and very convenient for exploring the area.
For the price of this hotel, I expected a much better experience. The breakfast was extremely limited, with very little variety. If certain items ran out because previous guests had taken them, they were not refilled, leaving later guests with even fewer options. What made the experience worse was the attitude of the staff member in charge of breakfast. Instead of being welcoming, he constantly monitored what guests were eating, told us we had to use only one plate, and even said we were not allowed to take extra napkins from the counter because we had already used one. This level of pettiness is completely unacceptable for a hotel in this price range. Another issue was the air conditioning. Every time the housekeeping staff entered the room, they turned it off. During the summer, this made the room uncomfortably hot and was very frustrating to deal with.
Harika Positano ve Capri manzarası olan bir hotel. Biz 5 günlük konaklamamızda her şeyi çok beğendik. Konumu tam ortada olduğu için Positano, Amalfi ve Ravello’ya kolaylıkla ulaşım sağladık. Müthiş oda manzarası ve bu manzara eşliğinde kahvaltı mükemmel bir deneyimdi.
Estacionamento muito útil. Simpatía dos funcionarios
La struttura è ben tenuta curata nei particolari e giochi di colori che ti fanno immergere nell’atmosfera magica della costiera Il personale gentile e disponibile, molto accogliente Vista mozzafiato dalla camera e dalla terrazza del ristorante.. ti permette di apprezzare la cornice della costa con le sue luci di sera , le barche che sfrecciano nel blu del mare e il cielo che si unisce in un tutt’uno Comodo per chi vuole avventurarsi per il sentiero degli idei
Just amazing. Great food. Beautiful view! Will come back!
Nothing
Jojo was especially excellent as a waiter
I don't know if there is a specific definition for "boutique" hotel and whether this hotel qualifies for it, but if that is a good definition, then this hotel qualifies. I only ate there, but the owner gave me a tour of some of the rooms and area and they looked great. Good sized rooms. Balconies overlooking the sea. Quiet rooms (didn't hear street traffic at all). Delicious drinks from the bar. Appetizers were amazing. And while they have a full service restaurant, they also have an outdoor pizza bar/terrace. Tried that and my only disappointment was that I could not move there. Deliziosa! And it is difficult to find the right words to describe the outdoor terrace where we had the pizza. Charming. and make sure to look at the photo I'm attaching so you can appreciate the place.
Grande cordialità e disponibilità per risolvere alcuni problemi logistici. Tutto è andato molto bene.
Tem uma vista incrível 👌 Bom pequeno almoço Acesso á praia, mas por escadas...
- wunderschöne Aussicht vom Balkon direkt auf Positano - gute Lage in der Nähe vieler Restaurants - Abgang zum Strand direkt beim Hotel, allerdings einige Stufen - Busstation für SitaBus nach Positano oder Amalfi in der Nähe (allerdings viel zu wenige Busse für viel zu viele Menschen, sogar Anfang Juni muss man teilweise mehrere Busse abwarten über 1 Stunde um mitfahren zu können)
- Parken nur mit Parkplatz für 30€/Tag möglich - Kaffee beim Frühstück nicht so gut (sehr untypisch für Italien)
Très agréable et accueillant. Tout le personnel et le patron et sa femme merveilleux.
Tout est bien et super restaurant
Vista panoramica fantastica sul mare e su Positano fino ai Faraglioni di Capri, fantastica posizione, ottima accoglienza e cordialità dei titolari e personale. Camera e bagno molto ampi. Pavimento in ceramica maiolica tocco di classe. Arredi molto curati ed eleganti. Pulizia impeccabile. Balcone della camera FANTASMAGORICO. BELLISSIMA TERRAZZA per colazione e ristorante con vista panoramica. Solarium DA PROVARE ASSOLUTAMENTE in prossimo soggiorno.
NULLA di NEGATIVO
We absolutely loved our view from our terrace overlooking the Mediterranean with Positano in the distance (room 107). The hotel has a lovely restaurant and serves breakfast on the terrace. It's so nice sitting here late afternoon as the sky changes colour and the lights in the distance twinkle. Loved that the entry is at street level, so no stairs, and the bus stop is 3 mins away. Also the stairs to get to the Path of the Gods hike is across the road (which we did - be prepared for a lot of stairs!) We had busy days and it was so lovely to come back to this hotel to relax and just take in the view with a drink or two.
There was no tea/coffee making facility in the rooms. We paid €6 for a cup of tea (hot water/tea bag/cup) to take to our room.
Hotel Smeraldo is located in a charming spot at the very end of the village of Praiano. The setting itself is quite cute, although the view is partially obstructed by several nearby houses that sit closer to the coastline than the hotel.
The hotel entrance feels like the family’s main living and common area. While this could be charming in a warm and welcoming environment, unfortunately the atmosphere did not feel hospitable during our stay. We only stayed one night, but experienced several instances of a lack of professionalism and willingness to assist, which was surprising. Overall, it felt as though guests were not particularly welcome. Breakfast was limited and not very enjoyable, with few options available. The rooms also had a noticeable damp smell. I would not recommend staying here. For the price point, there are several other options in the area that offer a significantly better experience.
Molto carina la struttura,posizione e cordialità dei titolari e personale.
Costoso. Per 2 semplici pizze,2 coca cole, 1 dolce + parcheggio per 1 giorno( senza tassa soggiorno) ho speso poco piu di 90,00 euro....credo sia troppo.
We stayed last year in May. This year April 2026. I Love this Hotel!!!! The views from the Room are Spectacular also from the Roof top terrace. Where Breakfast Lunch and Dinner are served. It is a Family Run Hotel. All of the Staff look after you like your family. It’s the Best. Being in the Heart of Priaino at Street Level that is Huge since The coast is so hilly. They have a lift to take you down to your Floor. 3 floors 3 sea view rooms each floor They have A Pizza Oven on the terrace. They have parking available in a secure lot 300mt away. Just remember your rental car model. I was a dope and forgot. Vacation brain. The Bus stop is Close Sita Bus. We used it a lot. Also local bars and Restaurants close by including theirs. Just buy double the amount of Tickets before trying to get on the bus. Book this place you will not be sorry.
Nothing. Perfect. 2 years in a row. Time goes by so Fast.
My husband and I spent a week at Hotel Smeraldo. Everything was wonderful from the moment we arrived until the morning we left :). Everyone was so friendly and the food was always delicious! Our room was spacious and the bed was very comfortable. There were spectacular views from our room as well as from the dining area. They also had a charming outdoor terrace. We took the stairs directly across from the hotel to The Path of Gods. There are a TON of stairs but definitely worth the climb. We definitely loved our stay at Hotel Smeraldo in Praiano ❤️
Very friendly staff great location very good views
Absolute top Lage mit wunderbarem Blick. Großräumige und schön eingerichtete Zimmer mit tollem Balkon. Sehr großzügiges Badezimmer. Absolut sauber. Sehr nette Gastgeber. Tolles Frühstück.
L'emplacement, la vue magnifique, l'espace de la chambre et du balcon
Stunning views from the terrace and right in the middle of Praiano
Issues with the small bar fridge and the shower leaked over the floor
The location was terrific and the staff were very accommodating and helpful.
A szállás gyönyörű helyen van, a lokáció kiváló. Családi vállalkozásban működtetik a hotelt. Kedvesek és szolgálatkészek.
Érkezésünkkor - ami késő este volt - nem volt más lehetőségünk csak a hotelben étlapról vacsorázni. Sajnos nagyon rossz minőségű ételt kaptunk, elég magas áron. A reggelinél borzasztóan hiányoznak a zöldségek.. nagyon silány a választék. Az egyik szoba ablak nélküli fénytelen volt. A fürdőszoba borzasztóan elhanyagolt nagyon ráférne egy felújítás. A bőrünk tele lett ( főleg a lányomé ) apró viszkető szúró hólyaggal, valószínű éjszaka poloska csípések vagy valami más rovar okozta csípéssel. Az ajtók a falak és az egész szállodában a hangszigetelés egyenlő a nullával. ( minden túlzás nélkül )
la cordialità, la gentilezza, la cortesia di tutti, la pulizia impeccabile, la cura degli ambienti, la posizione. Sono stati gentilissimi nell'accogliere anche i miei due cagnolini e vi ringrazio in tutto.
il costo del parcheggio un pò caro, la colazione potrebbe migliorare , offrono comunque delle brioche molto buone.
The view - must be the best on the Amalfi coast!
We loved our stay in Smeraldo and are SO glad we booked this hotel. It is in Praiano, which in our opinion is far superior to Positano. Not only do you get the full sunset views but you get the view of Positano without the crowds. Compared to a lot of other Praiano hotels, Smeraldo is very accessible by street level. It has a great swimming hole below, as long as you are OK to walk the 483 stairs. The restaurant was great and lovely breakfast each morning. We were very happy with our stay.
The shower leaked water, the seal needs repairing is all. No other complaints we were very happy.
Extremely friendly and helpful staff.
Paper cups in the bedrooms rather than a glass or mug.
We had an amazing view from our balcony. Staff were amazing and helped us organise a boat trip which was magical. Great location near a bus stop with amazing views over to Positano. Bed was hard, but otherwise room was great. We loved the area and it was better value for money than Positano.
Beautiful views from the hotel restaurant. Lovely balcony also with a great view and nice furniture. Great breakfast selection. All the staff are very friendly and happy to help with any questions. Rooms are smallish but fantastically clean. Praiano is more quiet than some other towns on the coast but still has some lovely restaurants and decent shops. Nice walk down to the nearest beach but preferred the one a bit further away in Praia which has a better beach for swimming and more food options.
Would be nice to have a few more facilities in the room, coffee, tea, water and some proper glasses.
Excellent location and very helpful and friendly staff
Air conditioner very noisy
The hotel has a fantastic location with breathtaking views over the sea and Positano. Free parking is available. Every detail reflects the spirit of the region, with great attention to every corner of the hotel and the rooms. Everything is very clean and well organized. The food is delicious – the chef cooks in front of you with real passion, even shaping the bread like a heart. The hospitality from the owners and staff is truly outstanding. The bus stop is very close, and they are always ready to help with everything. We enjoyed every moment and it was an excellent choice for our trip to Southern Italy.
Der Ort ist bezaubernd. Hätte ich genug Geld würde ich ewig bleiben, die Aussicht, der Garten, die hervorragende Küche. Das Haus hat einen sehr persönlichen, familiären Flair.
We enjoyed an exceptional experience at Hitel Smeraldo! The views over the Amalfi coastline toward Positano are beautiful beyond belief. The view from the breakfast terrace is amazing as are the views from the rooms. Our room had a private terrace with a bath that we could have enjoyed for hours if there weren’t so many other highlights to explore. The staff were very helpful and friendly. They were only too happy to call taxis for us. The reception also has a small area with beautiful fashion from a local designer that my wife and daughters loved. We genuinely hope to stay again!
The hotel is on the main road with no place for Taxis to park so you have to be quick getting in and out - especially with luggage. Praiano doesn’t really have a town centre so while there is a nearby supermarket you need to travel to the towns of Positano or Amalfi if you want to spend time shopping.
Great staff. Most amazing view of Positano.
View
Service is so bad
Beautiful view, gorgeous room. Family was very nice and accommodating. Food (especially pizza) was outstanding. Restaurant manager was informative about the area and giving suggestions.
Bar and restaurant prices overpriced, however you pay for convenience.
Property was beautiful and food very good. Just difficult to explore area from this location.
The location is perfect if you intend to visit Positano. I felt it was easier to get to Positano (take a bus which stops a few metres away) than it was to Praiano’s main beach area (would’ve required more walking along the main road for a bit). The breakfast had nice variety, and the views from the breakfast balcony and our room were incredible.
Our room could’ve been cleaner. Unfortunately on our arrival, we noticed a few things in our room - strands of hair in the bathroom, on the bed sheet, and even a potato chip on the floor. With some attention to cleaning, this would not happen.
Old, antique hotel, 10 km from Positano, 3 stars hotel , expected little different style and served breakfast.
Property was great! Staff was fantastic
The views are incredible! The breakfast & dinner balcony face Positano which is perfect if you want to see Positano but not be in it. There is lovely blue and white tile everywhere and it’s nicely and simply decorated. Bathrooms are very clean. Our balcony had a nice bistro set for enjoying cappuccino. Breakfast is very nice with eggs, pasteries, meats and cheeses. The hotel is family owned and everyone is there. It makes customer service really easy. Also just down the cliff side (a ton of steps through cute walkways) is a beach club and small swimming area.
I have never left a negative review for any business in my life. This is my first. The attitude of the manager here is atrocious and low quality. First off the hotel location is well situated and the view of positano from here is beautiful. The hotel has a lot of potential to be a great hotel. But it starts at the front desk. First off, the manager asked where we were going for dinner which we said La Strada which is the restaurant ten feet across the street. He said the hotels food was much better then La Strada and La Strada has no view. (La Strada has a beautiful view as well on the top terrace just not down below on the bottom). The food and service at La Strada was amazing! When someone slashes their neighbors business, that is very low quality. That was the first negative interaction. The second negative interaction was requesting beach towels. The manager made it a big deal like we were requesting something very big. Never once did he mention that the beach towels cost money to rent. We then requested a second set on the second day because we forgot to dry the first set during the night. Again on the second time, he never mentioned they cost money to rent. Upon checkout of course they say we owe money for renting the beach towels. I said no one told me this and that I didn't want to pay it because I was not informed. The manager spoke in a very rude, forceful and not professional way and forced us to pay. Very disappointing.
If you want to have a breathtaking view of the Amalfi Coast and direct view of Positano about 2.5 miles away, then this is your hotel. The room is cuant
Our room was quite basic, but it was clean and bright and everything - lights, lamps, AC, faucets, toilet, bidet, shower, wi-fi - worked! The balcony was spacious and had a fabulous view of the sea, Positano (the best view of Positano is from Hotel Smeraldo!), Li Galli, the Sorrento Peninsula, and the edge of Capri. Pasquale, Raffaele, Giorgio, and all the staff were helpful and friendly. The location is great for walking to restaurants, up to the convent and the Path of the Gods, or down to the beach.
Magical view from the room’s balcony and the restaurant. So peaceful compared to Positano/ Amalfi. Friendly and informative staff. Would definitely stay again.
We loved this property!! The complete set up is Wonderful. Location in the Middle of Amalfi Coast. The Lobby’s front Door is at Street Level. They have a Lift and also 3 Floors The pictures say it all about the View. The Landlord and Staff treat you like family. The Terrace was our place to Eat Breakfast which was lovely. They also A Restaurant for Dinner we ate there 3 out of 4 nights. Pizza oven. Just Great. The Room had a huge Covered Balcony. Room was also High Ceilings. And full Bathroom. This place is a Hidden Gem. If you can get a Room do it.
There is Nothing to say. Awesome Place
Beautiful hotel gorgeous view of Positano and the Mediterranean see . Unbelievable location The staff are super wonderful Rafeale and Georgeo and greatly helpful It is. Honey moon place
Amazing place
Great view from the room and terrace friendly staff
Beautiful rooms , great breakfasts and attentive staff view the best view on the Amalfi coast .
Wonderful hotel in the middle of the Amalfi Coast without the crowds. The owner and staff are always on site and very attentive to their guests. The hotel is very clean and comfortable with a daily meals served on the veranda overlooking the beautiful coastline and hills surrounding the area. Be aware that parking is very limited and there is no exercise facility. I want to also recognize GEORGIO our primary host who was super friendly and attended to our every need. My wife became ill during our stay, GEORGIO found us a local doctor who came to the hotel! Quality abounds at this hotel.
I had a wonderful experience at this hotel. The location is absolutely perfect—just a 5-minute walk from the bus station, with a beautiful sea view, and situated in a calm and peaceful area that’s ideal for relaxation. My room had a breathtaking view of the sea, which I enjoyed every morning from the balcony. The staff were incredibly welcoming and helpful throughout my stay. They went out of their way to provide recommendations, arrange transport, and ensure everything was just right. The peaceful atmosphere made it easy to unwind after a busy day. I highly recommend this hotel to anyone looking for a relaxing stay with beautiful views, great service, and convenient access to public transport.
Really nice place , beautiful view , staff and service perfect !!
Photos are accurate, but it's even more beautiful in person. Super clean. Best view in our opinion. Food selection was excellent, especially the pizza. Giorgio made this family experience memorable and was very accommodating.
The view :)
Beautifully appointed rooms, we had a sea view with a nice size balcony with table and chairs. Location was the best and the staff were so welcoming and friendly and very hospitable! Loved everything about this family run hotel! Awesome breakfast and a lovely boutique with original pieces designed by their son.
Vintage type hotel in the quiet town of priano , amazing views, helpful staff,15- 20 min cab right to Positano ($50 euro) , great free breakfast, amazing balcony with our room , amazing restaurant and breakfast balcony view , family owned vibe, dinner was good, other restaurants close by. Hot water , ac, very Italian feeling, this is a great place for laid back feel, traditional old school antique feel , plants and cool ceramics everywhere, definitely would stay again , on the path to “one fire” swimming area . ( Google image it)25 min walk down this cool path with steps next to back yards and property entrances to get to swimming area and bar. A great place to escape the crowds of Positano . Good value for price
This place was amazing we loved it so much the entire staff was absolutely incredible, fantastic helpful in all of the aspects, specially Giorgio who was very attentive to our needs, overall well stay here again if we come back some day the location is great and the view from the terrace is a dream.
Excellent location; amazing staff
We absolutely loved our stay at Hotsl Smeraldo. From the moment we walked in we felt taken care of. To bringing in our luggage, parking our car, and automatically providing a reservation at the best table in the restaurant, the staff were amazing. The views from the restaurant and rooms cannot be beat! Located on the main road made accessing the hotel so easy, and it was a short stroll to the shops and additional restaurants and cafes. We are already planning a return trip!
We had a relaxing stay at Hotel Smeraldo in Praiano. There were good food options at a short walking distance. We drove to the hotel and the staff parked the car for us and retrieved it as well during check out. The hotel was at a convenient place for our boat tour at the La Gavitella restaurant which was a short walk away from the hotel. The room it self was very adequate and couldn't ask for more.
Espacio maravilloso, vistas espectaculares…comida excelente. Un espacio donde te sientes como en casa. Muy cerca de Positano. Gracias
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.4/10Many mentions of cleanliness issues, including an unkempt bathroom and potentially problematic pests.
Service
10/10Consistently mentioned as friendly and helpful, with exceptional assistance highlighted.
Location
10/10Great location near stunning views, very well-received by guests.
Room Quality
8.87/10Rooms are clean but sometimes small; issues with air conditioning noted.
Amenities
8.41/10Some missing features in the room and limited facilities mentioned.
Value for Money
9.36/10Some reports of high prices for food, but overall good value compared to nearby options.
Food and Beverage
7.89/10Complaints about quality and variety of food, with some guests disappointed.
Overall Experience
9.85/10Overall positive experience with very few significant complaints; great satisfaction expressed.