Auberge Hôtel Spa Watel

très bien, dejeuner simple mais bien. propre mais on entends nos voisins

Room had weird layout, was old and needed some serious renovations. We were a bit underwhelmed upon our arrival since we had paid for a suite, so we asked for a new room… In this new room, there was such a strong smell (humidity or something) and the noise from neighbours kept us up all night. On our final day, we asked to switch room again so we could sleep. But this new room was filled with lady bugs. I know it’s the season, but how could they get in the room with sealed windows… I tried to find where they came from and emptied out a box of tissue just trying to get as many as I could. They kept coming so we finally gave up and decided to leave. The staff was very comprehensive and agreed to a refund (thanks). Oh and the beach was closed… It was supposed to be open though, so that’s that.

Personnel d'une grande gentillesse. Simple. Sans prétention. L'équipement et les lieux sont rustiques, mais assez bien entretenus.

clean but they make me wait more then an hour for the check in

Wow belle place avec spa et piscine, chambre tres confo et personnel tres acceuillant Prevoir sac a bandoulière pour monter les quelques escaliers au lieu valise a roulette

The pools and spas were very interesting!

I only stayed 1 night wish I did 2. Thr roon was so clean bed was a little to soft for me but I liked that it vobrates with music very relaxing. I had no issue speaking English. They speak both. View if the lake which is nice. I definitely will be going back in the mid summer.

No clerk for checking out

What I didn't like was the fact we had to wait a long time for the receptionist and also there was not a restaurent in the hotel or a real bar. The bath room is too small as well. Other thing were ok.

Good place very peaceful

The beds where rock hard and the pillows balloons

I had a great time at this hotel and the location is one the best i went soo far the amenities and the service was A1 and they offer a lot of services for you to relax the proximity to the beach is definitely a plus and is is near a lot of interesting activities to do the only downside is that the hotel does not feature a restaurant inside it and the options for breakfast is very limited but other than that it was a very nice experience definitely would recommend.

Check in was easy, quick and the view from the place was nice. Bed sheets had stains and the Auberge was run down. For the price, I would not book this hotel again. 2 star hotel at best.

Bed was comfortable. The pool and spa area looked a little worse for wear.

Serviettes de bain sales. Aucun contrôle sur l’air climatisé. Fil de poussière sur les lampes. Clous qui traînent sur le plancher. Mobilier et installations extérieurs laissent à désirer. Manque d’amour en général mais personnel très gentil.

C’était vraiment bien!!

As an American traveling for a night into this part of Canada we were treated terrible for not knowing French. Went to check in and they “couldn’t find our reservation” had papers printed for every reservation and skipped over ours multiple times until mysteriously it was found. After checking in we wanted to check out the beach area across the street and they had given us keycards but we could not find any entrance that used them and they did not explain how to get into it at all. As we turned our keys in the next day we were laughed at for not speaking French by the reception. Other than the people interaction being terrible the room was nice and no issues with the place itself just do not recommend going there as an American especially if you do not speak French.

Bed was clean and comfortable. The windowoutlook was blocked by a door serving the neighbor. The neihbor left his door open which was uncomfortable. Thankyou. .

first: great location, by the beach (free access with hotel passes) super bike friendly and close enough to the city restaurants and PTDN bike track. many spas and pool to relax… super nice place to stop by. owners on site. i recommend.

Beautiful scene, clean hotel

Good location

lovely one day stay at this charming lakefront hotel.

Nice view, pool and hot tubs. Property needs some work.

Well good

L’établissement a besoin beaucoup d’amour. La moitié des spas sont non fonctionnel et le matelas très inconfortable. Il a presque pas de stationnement disponible. J’ai été déçu de la visite.

Very cosy and home-styled hotel with nice and welcoming staff. Some nice decorations and nice spas with a calming view. Clean rooms. Will be back for sure!

The room was good but very dusty behind night table and vents very dusty

Quick weekend getaway. Nice area.

Quiet moment

We enjoyed our stay very much. The room was a good size and included a jetted bathtub. The indoor and outdoor hot tubs were very nice, clean and relaxing. Thanks to the great staff members. We'll definitely be visiting again!

Jacuzzi moyens (spa) eau douteuse Décoration à refaire et dèsuet, mur de stucco et meubles vieux. Chambre petite

Need renovations, but for the price it’s worth it. Staff is very nice and friendly.

Not as nice as in the photos. Weird and run down construction and labyrinth for saunas, pool and spas.

Staff are friendly. If you want to eat lunch or dinner you need to go out. Some hot tubs (at least 3 or 4) were not working. In the interior pool there was humidity in one of the walls.

The potential here is amazing (location) to create an outstanding boutique hotel, but the property is clearly struggling with operations and operational costs. An unexperienced kid (like 15) served us but we overheard that was because they were short staffed. Only 3 outdoor jacuzzis were operational and all were occupied so we didn't get the use them. The amenities are either far past their prime or broken and there were many items out of place in the common areas - like a random filing cabinet by the already-oddly-located indoor jacuzzi, their document storage armoire in the little sitting room, random furniture in open spaces. Nothing bad, just...odd. Some TLC and a handyman would do wonders in this place!

Too much saying… sad, poor, nottt clean at all… Not recommended

Everything was perfect. I got the best massage there. By the way, i didn’t receive the receipt yet.

Very good

Beaucoup aimé, lit confortable, propreté superbe 2 jours de détente, près de plein de services, et massage wow Merci

Le personnel est très serviable et accueillant! Pour la chambre 213 peut être un tapis en entrant dans chambre pour les bottes et un en sortant de la douche pour pas mouiller les planchers. Le fait que ses assez bruyants qu’ont entend vraiment toute dans le corridor étaient la seule chose de négatif j’aurais à dire. Nous avons apprécier notre week-end

The stay at this motel was truly exceptional! The staff are incredibly welcoming and go above and beyond to make you feel right at home. The atmosphere is peaceful and relaxing, perfect for a getaway. The highlight for us was the amazing spas – they’re well-maintained and provide the ultimate relaxation experience. If you’re looking for a quiet retreat with friendly service, this is the place to be!

Rooms doesnot look as shown in advertisement. Everything in room so old and not at all worth spending the money here Only good part is the Staff. Staff is very helpful otherwise there is nothing to do in this hotel. Beds are also very old and make so much noise. And you cannot sleep when people walk upstairs. Looks like owner has not upgraded it since 1990's.

Super !

It is an older hotel but very nice. The outdoor spas were not all working properly but I like the idea of them being only for two people at a time. The TV set did not work properly. We didn't bother with it. We did not use the indoor pool as it was unusually hot in that room. It was empty the two times we checked it out. There is an indoor spa next to the pool area that is in a very awkward place. Set in a corner next to a door leading to to the outdoor spas. No privacy at all as people were walking by. It is very difficult to enter it as well. Steps were needed to hop into it but they are in the way of the people walking by. No one used it.

Really wonderful staff. Lovely, spacious room with spectacular view overlooking the lake. Extremely clean, average decor- nothing fancy -but cozy and with all the perks like spa tub, gas fireplace, mini fridge, microwave, large TV with Netflix included, safe, Keurig, meditation speakers beside the bed and more. Good soaps/shampoos and ample amount of towels. I paid more than was advertised, but they upgraded me to the deluxe room and it was worth it. Overall very much recommend.

Dear owner sent me to a closed restaurant. We were only looking for a place to sleep so we would not use any of the other facilities

Toujours excellent!

No

.

On a vraiment aimé notre séjour... On reviendra assurément :)

Cet établissement a vécu de meilleurs jours et des rénovations s'imposent. Toutefois, le personnel (et une note spéciale pour William) sont très accueillants et serviables. La propreté des lieux est aussi impeccable.

Staff are so friendly Quiet and so relaxing The suite room is very nice and has its private jacuzzi Everything was just perfect

Cute little place, great staff, the spa water was very clean, but the rest of the building and rooms needs some care. Would be nice to add a hourglass in the Dry sauna.

Nice and quiet but expected a lot more for the money we paid. Breakfast was by far not ok, and was not provided in one of the mornings. The staircase and entrance towards elevator was not cleaned and vacuum for weeks. The presentation and pictures you see on the internet do not reflect exactly what it is once you get there. If it would have been presented as a 3 star hotel, then probably would have been satisfactory, but it was presented as a 4 stars hotel, which is not.

Le personnel est très sympathique et très accueillant.

Chambre très bien, endroit tranquille,(four micro onde défectueux, ascenseur défectueux,) Dame à l`acceuil un peu sans gêne nous a sollicité d`être généreux en pourboire pour son personnelle qui travail fort, piscine à besoin d`être réparer mousse jaune qui sortait du rebord mais en général j`ai aimer (QUEL VUE MAGNIFIQUE DU LAC)

Lovely location

Beautiful

Very nice to lace with multiple spas, two pools, steam, saunas and massage by appointment. Could improve quality of bedding

Good experience nice room

The place feels like a motel inside a hotel. There was almost no staff present. We stayed 2 nights, one of which was Victoria day and the reception area was totally locked on that day. No access to facilities inside ( pool, saunas, bar. Speaking of bar, it was a vending machine and a counter to self get plastic cups. The outside pool wasn't ready. The room was dated. Felt like the 70s. We had a room with 2 beds but only one had the neurobed function. There was a persistent loud noise coming from a vent on the floor near the fridge. The beds are not very comfortable, quite bumpy and rough linen. There was a dirty towel left hanging in the bathroom and only 1 hand towel and 1 bath towel in the room. The floors crack a lot when we walk in the room. Would have been nice to have a firepit outside for the evening. Noone told us that the beach access would still be closed and that most of the hotel facilities would also be unavailable on Victoria day. The only 2 people we saw at the reception desk were nice and courteous but the whole experience was pretty bad.

Good location

Quite a bit dated, but hot tubs are nice and staff were excellent. Room was VERY warm although the thermostat showed 16? AC wouldn't turn on (we found out later a switch had to be turned on). Perhaps add some explanations in the binder provided. Neurobeds were awesome!! We'd come back.

It was a nice quiet stay. The location is great and amenities are really nice.

Ma fille et moi c est la troisième fois qu on fait notre sortie entre fille au Spa Watel et comme toujours c était super. Les employés sont courtois et très sympathiques on y est bien accueilli. Merci à toute l équipe. Patricia et Martine

mold on the window sills

Les chambres sont tres mal isolés contre le song.

Very nice little place in The Laurentiens

Quick and easy check in

Very nice personal service and beautiful facility

Very beautiful and relaxing resort.

The room was spacious and overall comfortable. We appreciated the whirlpool in the room, and neurospa bed. The electric fireplace was unfortunately defective and ran for the whole time we were there, making the room too warm.

Beautiful scenery. Great hot tubs!!

From the amazing beds, indoor and an outdoor heated pool, the plethora of hot tubs to choose from to the incredibly friendly staff; this place is simply amazing.

Loud music played outside until 1:30 am not able to sleep

Very old and not kept up.

Hot tubs

Very old. Wavy floors in the “hall way” which I think used to be a balcony. Very small bathroom because of a huge tub. Difficult parking area. TV did not work. Very soft bed.

Ce que nous n'avons pas aimer plusieurs petites choses qui est venu irritant aux séjours c'est le pourquoi nous avons changé d'hôtel la porte du coter etait remplie d araignée la paume de douche était une paume de douche de campigne la pogner du micro-onde est rester dans la main quand il a pluie de l'eau rentais sur le plancher qui devenais dangereux pour ce qui est du dejeuner mon conjoint a parler a un preposer pour lui faire savoir que nous preferaons des fruits et que nous mangeons pas de pains croissant et le lendemais matin a la porte croissant muffin jus d oranges full sucre ! la seul choses etait le lit qui etait comfortable ! pour une choses sur nous retournerons pas dans cette hotel !

Everything came as advertised online

Great place

Outdoor hot tub and the sauna were nice. Very quiet.

Great staff, very sociable and helpful. Massage area is not very well located; lots of foot traffic next to the room which makes it tough to relax during your massage. Beds need to be changed, really not comfortable.

Very nice people , friendly atmosphere. The deep tissue massage was well worth it .

Beau séjour détente, les spas extérieurs, génial ! Les messages très bons. C’est un style vieillot mais on l’oublie vite.

"Kellermans" old style lodge look

We were stolen during our one night stay. Be careful!

Overall a decent hotel, but the rooms are dated like it was 1995. We rented the signature suite and the room was clean and well kept. Fireplace did not work in our room and was broken. Grounds were also clean and tidy, but this entire establishment is in need of a facelift. A little pricey for this kind of hotel, but my better half was great company, so we had a fabulous time anyways. Thank you.

Belle chambre propre et confortable. Le système Neurospa était un plus... Les gens sont souriants. Belle grande baignoire dans la chambre en plus des nombreux spas extérieurs. Il est même possible d'en profiter jusqu'à 22:00, en passant par l'extérieur. L'eau des spas était un peu chaude pour moi, mais celle de la piscine intérieure parfaite! C'est une question de goût. L'ensemble est très propre. Beaucoup de possibilités pour un même prix. Petit détail, le stationnement en pente était glacé, la gravelle aidait, mais n'était pas suffisante. Merci!

We absolutely loved this property! The staff were extremely friendly and helpful in giving advice about activities in the surrounding area. Our room had a fantastic view of the frozen lake, even on the first floor. There were plenty of hot tubs and spa facilities. We unfortunately weren’t able to use the sauna or steam room but they looked very clean and maintained. The only thing we were disappointed by was that the continental breakfast is only available on the weekends and we visited during the week. But that just gave us an opportunity to check out more of the little shops around town! I would absolutely stay here again and would suggest it to anyone planning to stay near Montreal. Great access to snowmobiling, snow tubing, and a great drive through safari park.

Nice view

Great relax thanks

Great view if you have a window

Too many dirty towels and sheet.We had a room on the first floor so its was so noisy rooms were not soundproof not great in the morning.Low season facilities close at 4pm the jacuzzi outside only are available with no sauna or bathroom around.In winter it so cold the room don’t heat up quick.The inside pool is great but way too saline .Great wifi on TV we had Amazon prime Netflix …free.Overall and OK stay.

Rooms require renovation. Bathroom tiles are all loose on the floor and almost no grout. The toilet bowl water is leaking terribly. Unnecessary super-large whirlpool tubs make for a packed room in the bathroom. Lighting is poor in room. The bulbs are old fluorescent and should be LED. No restaurant on the property, no bar on the property. No place close to eat or drink. you must drive a minimum of 1.2 km to an establishment. Roads are not safe to walk along. The sauna had severe black mold. The staff was extremely polite and accommodating. If you bring a trailer of snowmobiles here beware! Make sure you are on the property backed up to a wall. Thefts are high here they indicate.

Very clean

The room is excellent and the stuff is friendly. After a snowstorm, it was very hard to get to the parking on the top of the hill.

It’s a clean place and close to Mont-Tremblante. The stuffs are friendly, overall we enjoyed our stay.

Great staff, very friendly, great location, would go back and probably will.

Very good