InterContinental Wuxi by IHG

Very child friendly, great breakfast

交通便利

Very good location close to park, museum, and shopping malls. Exceptionally helpful staff at lobby and breakfast restaurant who went out way to help with anything you may care to ask. Comfortable bed, clean and good size room. Staff at club lounge deserve special mention for their friendless, care and wonderful services provided for my wife who suffered leg injury.

TV in room is old and not smart tv

Intercontinental luxury in the facilities

Looks like a deserted place. Most facilities close erratically or are unstaffed. No air conditioning in April.

Spacious room with a nice view. Very good breakfast with a big selection.

The safe broke twice. Old fashioned telephone with bad sound quality

Camera e materasso

Chiusura del bar centrale troppo presto

Nice room. Excellent breakfast.

Great service.

The facilities are luxurious, and the rooms are clean and functional. The bathroom also features a separate toilet with a bidet seat. The restaurant's buffet offers a wide variety of delicious dishes.

Staff at the registration desk had limited English proficiency.

Comfortable stay and lots of facilities

Affordable for an old fashioned 5 star hotel. Room is decent size, toiletries supplies are Byredo.

Room smells damp, bathroom shower corners are a little grubby, toilet cubicle glass door is not frosted, it is see through. Not enough plug sockets at bedside tables.

Nice and spacious room, all amenities you like available and replenished. Comfy beds, good curtain to block daylight. Breakfast would be rated as very good, but unfortunately the hot dishes on display were all luke-warm to cold and the service staff was slow and unmotivated!

The staff speaks no to bad and little English and actually avoids even to try. The concierge service is a disaster!!! young girls with no knowledge of anything and NO English language skills. Sent us to the lake park which closed 45 minutes later, so no point to go in and pay the entrance fee. Sent us to temple which is closed for major renovation and construction works. So time and taxi money wasted. A hotel of this international standing and this even in the name (INTERCONTINENTAL!!!!) should definitely cater for international clients who cannot speak Chinese!!!

Leaving it

Everything- it was chaotic throughout, poorly organised from reception to Bar to restaurant

location and staff behaviour

no food at night

The hotel was neat and clean and the bed was very comfortable. The air-conditioning was good and the room and bathroom was very spacious. The gym is spacious and the pool was a lovely relaxing area. The hotel is close to restaurants and a lovely park to walk through at night. The room services is decently priced and the portions are generous. The breakfast is amazing with a wide variety of Western and Asian dishes to choose from. We enjoyed our stay and look forward to our next visit.

Some of the facilities are somewhat older, like the plug station could be updated with c-port charging. but other than that the room is clean. Smoke free and the staff is very helpful.

Was upgraded to 1 bedroom…it was excellent…thank you

Clean and nice .

Too many business mtg pple.

Geweldig hotel. Veel keuze aan restaurants. Kwaliteit en keuze van het ontbijt buffet was ongekend. Tenminste als men van de Aziatische keuken houdt zoals ik. Enige minpuntje was de bar in de lobby. Twee keer werd er door de dames een biertje ingeschonken en beide keren ging dat gigantisch fout. Je zou verwachten dat iemand die in een bar werkt een biertje kan inschenken. Beide keren lag de helft op tafel omdat deze dames door bleven schenken alsof het een flesje water was. Dat resulteerde natuurlijk in een schuim vulkaan. Verder prima hotel.

만족합니다 아주 좋아요

We were really impressed by the service at this hotel. The staff were so friendly and welcoming. The room is very clean and comfort. Would highly recommend!

a bit aged hotel but service is still intercontinental level. Easy to get around

My stay was very good, great breakfast,friendly and helpful staff

I booked because of the 9/10 rating which I think probably 2-5 / 10 is not appropriate. The room layout is awkward, furniture is dated and broken. Location is not quite nice neither. Don’t not recommend to stay there.

Excellent service client

Nothing

The staff is not well versed in English. The concierge was a trainee and didn’t have any restaurant recommendations. The front desk for the majority not helpful. The rooms were spacious and very clean

The breakfast menu is always the same

ok...but your elevator is terrible...need to wait for so long :-(, then it will stop in every floor.

people are nice but unable to communicate properly? I tried to leave a package for your guests so we went to Concierge BUT concierge asked us to go reception? Then reception ask us to go Concierge again :-( Confusing? I ask for nearest shopping malls? or department store but no one can understand or translate for me :-( The heater in the room cannot be adjusted. so i turn it off during my stay. I felt that its too warm. that i felt it's too dry inside my room.

Intercontinental Breakfast

Great

NO

Very luxury, big and extra ordinary hotel. Very big room.

Mon séjour a été convenable. Bien que la moquette n'était pas très propre dans la chambre t m'a causé beaucoup d'allergie. la peinture des murs était assez défraîchie et les murs tâchés rendant un aspect sale. Le lit côté droit n'éait pas confortable vu que le matelas avait cédé. Pas de petit déjeuner sans gluten mais le/la chef de cuisine me cuisinait parfois du riz sauté et me donner des charcuteries sans gluten ou du saumon fumé. je le remercie. le reste de l'hôtel est très joli.

convenient location

crowds of local people hanging at lobby everyday

Amazing service with free upgrade. Hotel room is spacious, clean and comfortable.

the place was not updated, looks were old

good facilities and staff service

good facilities and staff service

nothing much to like...just a normal Chinese hotel

I ordered a healthy breakfast with fruit salad, unfortunately, the fruit salad came dressed with mayonnaise...30 TV channels unfortunately only 1 in English and no news channel

The hotel looks old and the rooms too simple for what we paid

家族で3泊しましたが、設備も整っているし、清潔で、スタッフにも好感が持てました。朝食は６時からで、朝一番に向かってもキチンと準備されていました。高層階からは無錫の街が綺麗に見渡せいい思い出となりました。

洲際酒店，一如既往的好。

環境整潔舒適且安靜 隔天一大早趕飛機 還幫忙打包早餐 非常的貼心

It was a good stay, especially they have a very modern toilet seat.

酒店豪華，設施不錯，員工普遍都有禮。接待及前台的員工，特別值得嘉許。可是，房務員竟然星期六早上8點就放卡提醒要執房，確實嚇人。難到去旅遊的人不可睡多一點？酒店附近都破寧靜，整體感覺良好。

酒店位于市中心，附近吃的很多，走到南长街也不远。早餐还不错，从门厅到客房的服务都比较热情，整体而言值得入住。

世界連鎖的洲際酒店, 無論是住宿, 服務或餐飲都是一流的. 不過此間位在太湖廣場, 周圍環境較清淨, 距離中心三陽廣場還有四個地鐵站. 不過去清名橋倒是挺進的. 酒店後方不遠處還有家樂福, 購物也算方便. 前台小妹Summer服務不行, 我要辦理退房與換錢, 都叫我去隔壁, 連個"請"字都不知道加. 需要再次培訓與客人應對話術才行

距離不同景點和機場也很方便, 入住和退房也很順利, 有特別需求對應也很快, CP值很不錯。

조용하고 품위있는 시설과 서비스, 안락하고 쾌적한 실내공조기, 특히 1층 바 여직원의 진심이 보이는 친절한 서비스

Stayed here for 3 nights for business trip and the room is spacious and well-furnished, certainly deserving of its 5 star status. Around 30 mins walk or 10 rmb taxi ride to nan chang street - main attraction for both locals and tourists

The service was prompt and courteous as would be expected for an intercontinental. The room was a little dated but was clean and comfortable

This is my favorite hotel in China. Been staying there for at least 10 years on my Asia trips.

The staff in the Club level were so pleasant and extremely thoughtful. Great location for business!

I stay there frequently. My favorite hotel in China.

Eveeything was great except our room aircon. It was set at 24c which was slightly warm to our liking. Otherwise, all was very good

It was an excellent stay at Intercontinental WuXi as this was our first time visiting the city. The staff at reception was polite and courteous. We booked an Executive Suites and we were told that it was 70m square large and there's only one room in each floor. The city view was magnificent from the glass window of the room. Buffet breakfast spread was wide but the restaurant was kinda packed as they were many people to fight for the space and food. Anyway, we managed to fill our stomach and quickly left the restaurant for other excursions. Overall, it was pleasant and we will consider coming back here for our next visit.

Beautiful hotel, outstanding breakfast... most diverse layout I've experienced. WiFi was subpar, however the plug--in Internet was fine. I had better WiFi on the plane. Cleaning staff took slippers from the closet and laid them out for me! So very nice.

El hotel es muy bueno y cómodo. Los servicios excelentes, el personal de trato amable y servicial.

정말 만족 했습니다.

Nice and clean. Good choices on breakfast. Noodle was the best pick.

This experience was perfect! The room was so comfortable I didn't want to leave. The food at the Chinese restaurant was exquisite! I couldn't complain if I tried.

Dejligt hotel i Wuxi, med store værelser med fantastisk udsigt over byen og med rigtig gode restauranter. Hotellet ligger godt en kilometer fra byens centrum og der er ikke meget at komme efter i den umiddelbare nærhed. Personalet er flinke og venlige. Morgenmaden er ikke specielt spændende og betjeningen noget tilfældig. Værelserne er temmelig varme (24-25 grader). Til prisen er Intercontinental Wuxi et godt valg i Wuxi.

Clean hotel with friendly staff. Large comfortable room with good facilities

주변에 음식점이 많지 않아 다소 불편하지만, 공원이 있어 좋았고 Room환경도 좋다. View가 매우 좋다

Good hotel with reasonable price

The Intercontinental was truly a 5 star hotel for the property and the service. The area was a little desolate and for some reason, I had a hard time finding restaurants in the hotel but I really enjoyed my stay. The buffet breakfast was the best! I went to the Crown Plaza and the Kingstown for breakfast to meet friends but the Intercontinental was by far the most variety as well as quality. I'm definitely staying there the next time I'm in Wuxi. Wi-fi could use some improvement though.

酒店比较新，服务规范热情，打扫也清洁到位，酒店内餐馆选择也很丰富，周边交通和商业很方便，满意

ホテル周辺のレストランは最低。地下鉄まで歩いて10分足らずなので、繁華街まで出て食事したほうが良い。

酒店房間蠻新,早餐也很好, 這次入住在最高樓層,視野感受很好 櫃台迎賓人員的服務態度 與另一家酒店集團(香格里拉酒店)兩者作比較,還是(香格里拉酒店)好

Very nice hotel with spacious and well equipped rooms. The only thing I disliked; seen in almost all Chinese hotels is the huge window between the room and the bathroom, limiting privacy but at least this one had solid shades unlike some others with semi-transparent ones. The staff is nice and helpful but with limited English

Alles ist soweit oklay, wenn man aber vorher im marriot Parkview in Shanghhai war ist alles andere nichg mehr so toll.

整體酒店房間都好滿意，地點近地鉄，只是三人入住Hotel.com的收費較貴，多付的錢只是包多一人早歺但沒有加床，來到洒店才加早歺化算得多。

酒店位于的地方还是很方便的，离地铁站不远，步行约5分钟。唯一的遗憾就是这次有个房间的空调声音很大，和酒店反应后，派师傅来修过，没修好，还好酒店还剩空房，因此给我们换了一间。希望酒店日常就经常检查下，避免再次出现此问题，万一酒店满房了，不能给客人换房，影响到客人睡眠就不好啦。 酒店早餐水平不稳定，有时好吃，有时不好吃。相对晚餐水平要好点儿，给的水果质量也高点儿~~

Check in was bad. They could not find my reservation. I showed my print out. No use. English was very limited. Checking out they could not find my airport taxi booking. English terrible still. Breakfast buffet has slumped. Food quality not like it was. Coffee cup only 1/2 full. No refills. Selection of pastries limited. Seating has become bunk house style . Many strangers at one table. some ate like pigs.

Good!

Only stayed one night, and overall a decent experience. Centrally located, short walk to touristy parts of town. Decent facilities like the pool & gym, kind staff (weak on the English, but eventually the GM came out when we had an issue). Breakfast was fantastic — awesome buffet selection and quality was great.

Great hotel. Definitely a place to stay. It's a home away from home.

All round a top class hotel. It would be hard to beat on quality.

Huge room with beautiful bath room. Unblocked view on high floor. Nice spread for breakfast.

The indoor swimming pool is fantastic. Warm even in cold winter. Attentive service. Staff helpful and wear smiles. Breakfast is international standard should not be missed. Subway is 5 min walk. But only one shopping mall at 15min walk. Hotel is 3 mrt stations away from city main shopping centre. Ideal for relaxation . Room is spacious with great view.