JW Marriott Hotel Chandigarh

Perfect Stay and Staff

Breakfas was very good with plenty of options and great service as well

Very nice with large variety

Satisfied

Staff - dosa maker in the buffet breakfast gave us a take away box. No hotel has done that before, really nice caring sweet touch. Thank you

Scrumptious food and variety.

Update and improve checkin matters. Specifically for folks reaching after check-in time. We waited for 20 mins.

Superb stay Staff very friendly super clean rooms

The location was fantastic, the restaurants and bar were also really good and the rooms were superb

Nothing

Overall a nice property, pool was good and good food options.

There is no kids play area or activities.

Everything

Nothing was bad

Everything

Nothing

I went for dinner to saffron. Amazing food. And to top it off, their singer Kabir whose voice is so melodious and soulful that it adds a charm to the evening!

Stayed here for two nights with my family in July 2026, and the experience was good overall, though not without a few disappointments. The stay got off to an average start. Check-in wasn't particularly smooth, mainly because the lobby was extremely crowded. The café occupying a large portion of the lobby also takes away from the sense of arrival. For a premium brand like JW Marriott, I expected a more spacious and luxurious first impression. The room was comfortable, clean and well-appointed. However, the toiletries were underwhelming. I've experienced noticeably better amenities at several comparable luxury hotels, so this felt like an area where the property could improve. The standout aspect of the hotel was undoubtedly the dining experience. The breakfast buffet was exceptional, with one of the largest and most impressive spreads I've come across at any hotel in India. We also had a late dinner at the restaurant, and the food was excellent once again. A special thanks to Prakhar, whose service was attentive, professional and genuinely memorable. He played a big part in making our dining experience outstanding. The only major disappointment was the handling of my Marriott Bonvoy points query. I had eligible spends within the hotel and contacted the reception to understand when the points would be credited. Over the phone, I was told they would reflect within 72 hours of checkout. When I later visited the front desk, Diya gave me three completely different answers within a matter of minutes: first that I wouldn't receive any points, then that the points would be credited automatically, and finally that I wasn't eligible to earn them at all. For a global hospitality brand with a well-established loyalty programme, it's surprising that front office staff seemed so uncertain about Marriott Bonvoy's basic earning rules. This is an area where better staff training would go a long way. Overall, JW Marriott Chandigarh offers comfortable accommodation and excellent food, and the restaurant alone is worth recommending. However, the arrival experience and inconsistent handling of a simple loyalty query fell short of the standards I expect from the JW Marriott brand.

Excellent service at JW! A special thank you to Chef Harshida, Amit, Mahesh, and Prakhar from the restaurant for their outstanding service and warm hospitality. They made our breakfast experience truly memorable with their attentiveness and professionalism. Thank you all for making our stay so enjoyable!

Restaurant 9.9.9. - For starter I had calamari with saffron aioli, for main the vegetable pizza and for desert an off menu item, peanut butter macarons with strawberry coulis. They are very very catering to allergies, the chef came out to talk to us about the options for me and that the pizzas were made fresh to order and hence he could make it dairy free. There was nothing for me on the desert menu so the chef (Dairav) went to with his colleagues in the other kitchens in the hotel to ensure I had something. Both the kitchen and FOH staff were incredibly caring and friendly and they did everything they could to make us feel welcomed. The rooms were very big and very clean with views overlooking the restaurant courtyard and a green space. Somebody came within 10 minutes to set up the spare bed and checked that we had everything we needed. I could not recommend this hotel more, if you are in Chandigarh and looking for a very friendly place to stay, all the staff at the JW Marriott Bonvoy would do anything to make you feel comfortable and welcomed.

Conveniently located, great atmosphere,decent rooms

I traveled to Chandigarh, India with 2 clients on business. I have stayed at this hotel at least 12 times over the years. This time I was bitten by bed bugs while staying in Room 628. The hotel moved me immediately but the damage was done. Coming home, needless to say, required immense amounts of cleaning and quarantining of all my clothes and luggage. I notified Marriott through my Bonvoy App. I’m a lifetime Platinum Level member. I received a boiler plate response with a promise of follow up in 5-7 days. I had requested escalation to the corporate level. Nothing happened; no email, text or phone call. I have notified my corporate HR as well as the clients I travel regularly there with and we will not be staying at this property again.

Great value for money. Awesome experience and miss Prabhjot Kuar was very cooperative and dedicated staff member.Thanks for wonderful stay

The hygiene standards for a JW Marriott were beyond poor. Bathrooms to the bed linen were disgusting, being there for a night and exhausted from my travels I didn't bother to change rooms but the overall room standards were truly disgusting that too for a JW property. The bathroom had pee stains all over with the bath tub being full of hair 🤢

JW Marriott Chandigarh is a perfect choice for business stays. The property is spacious with an excellent health club and a relaxing ambiance. The food was exceptional, especially at JW Café and the rooftop restaurant, BRISA35 which offers stunning city views and delicious cuisine. A special thanks to Mansi for her warm welcome and outstanding hospitality that made the stay even more memorable. Overall, an excellent experience—I highly recommend this hotel to everyone.

Having stayed at several Marriott properties, I found this hotel to be well below the standard I have come to expect from the brand. Unfortunately, there was no standout or “wow” factor during my stay. The swimming pool is more suitable for children than adults, and closing it at 7:00 PM is quite restrictive; extending the operating hours until at least 8:00 PM would significantly improve the guest experience. Considering the room rates charged, I do not believe the overall experience offered value for money. I sincerely hope the management will address these concerns promptly. Failing a satisfactory resolution, I reserve the right to share my honest experience through public review platforms, including Google Reviews.

Good location, Nice ambience, yummy food and above all….my favourite singer, Kabir, the Great….he has a very soulful voice. He sings from heart. He sings Jagjit Singh Ji and Kishore Kumar Ji. Ultimately, he made my evening.

Breakfast and top roof

Nothing

Really loved the stay .. it was truly a pleasant experience .. Special thanks to Ms. Prabhjot Kaur and Mr. Ashish… Thank you for the incredible care you put into keeping our rooms clean. Your dedication does not go unnoticed.

Another excellent stay. We really enjoyed our time at lounge- feels cozy and welcoming with the green views and good food and beverage variety- really liked the peanut butter cheesecake. For our dinner we went with Xo - the pad thai noodles were the best this time. We asked the team at the baking company for mango kunafa pastry which we had during our previous stay, the stay made one especially for us as it was not present this time and we really appreciate, they fulfilled our request. Finally our breakfast at the cafe JW was excellent with the savoury variety and all the breakfast options - my fav was ajwain puri and aalo bhaji. A special thanks to Prakhar for excellent service and chef Amit for making sure we were enjoying our meal. Another fantastic stay with fantastic service - Thank you JW Chandigarh.

Extensive menu and awesome service. Prakhar helped us out

Really good experience, the food was awesome. Great ambience Chef bhairav behaviour was nice and the food made by him was too yum Really like the taste

Great experience. Hospitable staff. We had a great stay. House keeping staff Prabhjot looked after our room quite well.

Parkhar has done wonderful job . Excellent services ..

Prakhar was always there to assist in the restaurant. His smile and helping gestures were good.

⭐⭐⭐⭐⭐ Had an excellent experience at JW Marriott Chandigarh. The service was outstanding from start to finish, and every staff member was warm, professional, and attentive. A special mention to Prakhar, who truly made our visit memorable. He was extremely courteous, always smiling, and went above and beyond to ensure we had a great experience. His positive attitude, professionalism, and genuine hospitality are a real asset to the hotel. Thank you to the entire team for the wonderful service. Looking forward to visiting again!

⭐⭐⭐⭐⭐ Exceptional hospitality and impeccable service! Our experience at JW Marriott Chandigarh was truly wonderful. A heartfelt thank you to Prakhar, who stood out with his friendly nature, ever-smiling face, and outstanding customer service. He made us feel genuinely welcome and ensured everything was perfect throughout our visit. It’s rare to come across someone who serves with such enthusiasm and sincerity. Kudos to the entire team for maintaining such high standards of hospitality. Highly recommended, and we can’t wait to visit again!

A big shoutout to Prakhar. He was amazing. Thanks to his amazing service.

Excellent Service - Prashant Good Food - Chef Ravinder

We stayed at the Marriott for a staycation and had a wonderful experience . Especially during breakfast . Our server AAyush made sure we had a wonderful time . Thank you :)

Had an awesome Experience. Service was top notch.

Had a wonderful experience dining at JW Cafe and Saffron restaurant, the entire staff at JW Mariott is very courteous and polite, they take very good care of their guests.

Loved the service. Highly recommend Prakhar and Om.

Very good Thanks to Prabhjot Kaur for great housekeeping arrangements

Excellent service Aayush at JW CAFE He take care us till 3days Everyone morning he served us ABC and egg whites omlette And my favourite ICE Coffee He make it so well that I want He make the same Soon come again at same place Thanks Aayush Thanks JW Marriot

The staff was really great. this is the biggest asset of the hotel.

the room fittings were not in good quality. For example the fittings in the bathtub didn't work well. and Corridor carpets were poorly joined in some places.

We had a wonderful stay at JW Marriott Chandigarh with our family. The hotel is beautiful, and everything was managed very well. The room was very spacious. There was plenty of space for our family to relax, and the bed and amenities were excellent. The food was fantastic throughout our stay. The breakfast buffet had a great variety, and every meal we had was delicious. The quality and presentation of the food were impressive. What stood out the most was the exceptional service. Every member of the staff was polite, friendly, and always ready to help. They made us feel welcome from the moment we arrived. A special thanks to the Café Staff for making our dining experience so enjoyable and for ensuring everything was perfect. We would also like to appreciate Cafe Team who was incredibly helpful, attentive, and always served us with a smile. His warm hospitality made our stay even more memorable. A big thank you as well to the Room Service Manager, for her prompt and professional service. Every request was handled quickly and efficiently, making our stay very comfortable.

Nice property, Prubhjot from housekeeping was especially quite courteous.

I had a wonderful stay at the JW Marriott Chandigarh. The hotel is beautiful, the room was spacious and comfortable, and the food was excellent with a wide variety of delicious dishes. A special thank you to Sagar for his thoughtful gesture of bringing me tea everyday, and to Chef Nayak, who was always happy to prepare any dish I requested. Their warmth and hospitality made every meal a pleasure. The entire staff were exceptionally friendly, courteous, and always willing to help. I would especially like to recognize Prabhjot Kaur and Chetan, who did an outstanding job keeping my room spotless, clean, and well organized throughout my stay. Prabhjot's attention to detail, professionalism, and dedication to maintaining the room in perfect condition were truly appreciated. Overall, my stay was a fantastic experience. I highly recommend the JW Marriott Chandigarh to anyone visiting the city and look forward to staying there again in the future.

Our stay at JW Marriott Chandigarh was made truly memorable by the warmth, compassion, and genuine hospitality shown by several members of the team. I would especially like to appreciate Prashar and Abhishek, who were attending us during the breakfast. Both of them were remarkable throughout our stay. Their attentiveness, courteous nature, and willingness to assist whenever needed stood out. Despite being visibly busy, they always interacted with us warmly and made sincere efforts to ensure that we were comfortable and well looked after. Their dedication to guest satisfaction deserves special recognition. I would also like to express my sincere appreciation for Chef Amit Nayak, whose hospitality and personal attention added greatly to our experience. His warmth and genuine concern for our comfort reflected the very best of hospitality. A particularly meaningful experience involved my mother, who suffers from osteoarthritis and required a suitable stool for her comfort. The team went out of their way to help us. They even made the effort to arrange a stool from the market, although unfortunately it turned out not to be the right size. What impressed us most was that the matter was not simply forgotten. Even though it was the last day of our stay, Amardeep at the reception took the initiative to help us and eventually managed to arrange a suitable stool for my mother. It may seem like a small gesture to some, but for our family, it made a genuine difference to her comfort and left a lasting impression on us. Hospitality is ultimately about people, empathy, and the willingness to go beyond routine responsibilities to make guests feel cared for. Prashar, Abhishek, Chef Amit Nayak, and Amardeep demonstrated these qualities exceptionally well. Thank you to all of them for their kindness, professionalism, and genuine efforts. Employees like these are an asset to JW Marriott Chandigarh and deserve recognition for the positive impact they have on the guest experience. We leave with wonderful memories and sincere appreciation for the people who made our stay special.

Huge shoutout to Aayush and the entire catering team! The food was absolutely delicious, beautifully presented, and the service was flawless. Aayush made sure everything ran smoothly and took great care of us. Highly recommended.

The stay at JW Marriott Chandigarh was excellent overall - comfortable rooms, great amenities, and top-notch service throughout. A special mention for Soumen from in-room dining, who deserves real recognition - every order was delivered promptly and with genuine courtesy, never once dropping the ball during our stay. That kind of consistent, dependable service really stood out. Thank you, Soumen, and the whole JW Marriott team.

Aayush treated us like family. Their warm hospitality and smiling faces made the morning so special. They went above and beyond to ensure everyone was happy and well-fed. Special thanks for him ✨

The stay and overall experience is amazing in Marriott. The service provided is prompt & excellent. The rooms were also very well maintained by Najyot; we didn’t have to budge for anything at all. It was clean & fresh. Keeping us happy as always! Great stay!

Preferred room at checking was not allowed,I had to change the room

They should know what customer is asking or booked right from beginning

Like the room size and comfortable stay, the breakfast was wonderful.

The staff was very busy, had to ask them twice and even thrice for the service at the breakfast.

A heartfelt thank you to Aayush for his exceptional hospitality at JW Marriott Chandigarh. His warm smile, attentiveness, and genuine care made our stay truly special. He went above and beyond to ensure we had a wonderful experience. Outstanding service and a true asset to the team!

It was an amazing experience to live in JW MARRIOT. The room was quite big and unique .Wr had a lot of fun.Ms. Prabhjot Kaur from housekeeping kept our room extremely nice and tidy as well.Hence we would like to visit this property in the future again because this is a whole new level of perfect staff and hospitality.

Ms. Navjot and Mr. Ashish were really friendly and did their work diligently and they were also friendly. Good job.

I recently had the Healthy Quinoa & Avocado Salad prepared by Chef Lal Bahadur at The Café @ JW Marriott, and it was truly exceptional. The presentation was stunning—the vibrant colors of the fresh avocado, citrus segments, crisp greens, and delicate garnishes made the dish look like a work of art. Beyond its beautiful appearance, the flavors were perfectly balanced. The creamy avocado paired wonderfully with the light, refreshing citrus notes, while the quinoa added a satisfying texture and wholesome touch. Every ingredient tasted fresh and carefully selected, making the salad both nutritious and delicious. A special appreciation to Chef Lal Bahadur for creating a dish that is healthy, visually appealing, and packed with flavor. This is the kind of salad that proves healthy food can be exciting and memorable. Highly recommended for anyone visiting The Café @ JW Marriott

It was a great experience to our visit to JW Marriot Hotel Chandigarh.It felt like we came just yesterday. Overall I wanted to rate this hotel ∞ stars out of 5. The breakfast menu is just Marvelous. The Chef are very kind especially Mr.Amit Nayak Sir and Head Chef Mr.Lal Bahadur Sir. The House Keeping team is Fabulous. The House Keeping team do a great work with the towel art and rose craft. The housekeeping staff are very nice especially Mr.Ashish Sir (Floor Incharge),Ms.Navjot.I Definitely will come once again

Thank you, Lal Bahadur. We had a wonderful experience at your hotel. You were absolutely excellent, helped and guided us really well, and made our family feel very comfortable. The location is also very good jw marriott chandigarh

Waooh nice customer care delicious food tourist environment. Overall everything here is giving a vibe 😌

Pretty good. Navjot and Mr. Ashish from house keeping were pretty good and ensured room is clean. Food is very good. Definitely recommend.

Excellent hotel and superb food prepared by Chef Amit.

I recently stayed at JW Marriott Chandigarh and had an exceptional experience — the service and hospitality were truly 10/10. Check-in was quick and seamless thanks to the wonderful staff at the front desk, and special thanks to Vishal & Chhavi from guest relation team who was extremely helpful and supportive throughout my stay. The rooftop restaurant had a great ambience with warm service from Ritik, Bawa and Saad & Mahesh restaurant manager Breakfast was delicious, and I loved how the chef personally checked if we enjoyed the food. Everything was seamless, and would definitely love to come back again.

Excellent stay at JW Marriott. Special shutout to the breakfast buffet. The staff , everyone was fantastic. The sous chefs regularly checked on us Special shoutout to Aayush for taking special care of my kids and family !! Had an amazing experience here

Authentic kaju kurma dish suggestions by Chef Lal bahadur ji during family dinner. It was flavorful and aromatic dish made by him