Villa San Felice

This was more like a 2/3 star property. We had to carry our own luggage up and down the stairs. Beds were hard and linens were like sandpaper. The location was good but a little difficult to find, and you will have to have your luggage dropped off otherwise drag them through town yourself. Would not recommend.

The staff are wonderful and we enjoyed our stay at Vila San Felice. The day we left it appeared to be changing hands, so I don’t know how pertinent this review is now.

People were very nice and location very central

The staff providing and outstanding experience. The pool is amazing. Location is perfect. The front desk handled all the questions and transfers. Definitely a repeat stay in the future. Many thanks to the hotel and staff for providing a memorable experience.

Beautiful property with a nice pool close to everything. Breakfast was good enough to get the day started and the best part was getting out and being close to shops and restaurants . The front desk guy at night was a bit moody but other than that, service was excellent

The hotel was ok. There was a strange/bad smell coming from the air conditioner and the wall was scuffed up from many previous guests suitcases. The bathroom was the smallest we’ve seen in Europe so far (between Turkey, Greece, and Italy). On the plus side, the pool was very nice and the location is great. If you’re simply looking for a bed to sleep in, this place is ok. Otherwise I’d stay somewhere else.

Beautiful & Authentic Capri Stay Charming property with a true old Italian villa vibe. Rooms are small but cute and clean — nothing overly fancy, but perfect for a Capri getaway. The location is great, close to everything, and the staff is helpful. The only downside was carrying my luggage up from the port myself — it’s quite a trek. I had no ideal that I can get help. I highly recommend contacting the hotel beforehand to arrange luggage pickup so you can start your stay on a happy note. Overall, I’d happily return for a short and sweet Capri escape.

One of our favorite hotels.

Great location at the Piazza

Thank you we had a very wonderful stay. The staff was great!

La gente del hotel muy amable. Las instalaciones están cuidadas y transmiten tranquilidad. El desayuno es variado y muy sabroso. El área de la piscina está muy bien atendidas y el personal muy amable. Siendo un hotel de estas características debería mejorar sus amenities en las habitaciones ( botellas agua sin costo adicional, cafetera, té, café, etc)

This olace has a great location. The front desk staff and manager are very nice. The pool area is nice but some pool staff are less than accommodating. The rooms are very small and dingy. It was bot worth the money for the convenience of location.

Great location

The best

Very good location but the staff mislead our group of 4 on the carrying of our luggage; we didn’t get help with our luggage. Terrible service on the hotel

Superb and classy old school hotel that has wonderfully maintained its arched plaster and marble floors - with modern amenities and upgraded bathrooms. Get one with a patio and you’ll not want to leave. Friendly staff!

Good stay

Very nice room, good location, delicious breakfast, friendly staff.

Very good

Good location. Breakfast was good

Rooms did not have basic stuffs like iron, lotion, conditioners etc. Breakfast was very simple. One aspect of the stay we hated was that rooms door locks were physical keys which you need hand in at front desk every time you go out. Seriously? It’s 2024 and you still using physical keys for the door. The only positive thing I can say about is the location IF, you wanna stay near Piazzetta ( Capri center). I would not recommend this Hotel

Horrible Beds, horrible sleep. Staff very unfriendly at front desk, not welcoming. Would not return not even for free.

In a good location with a nice pool. Room was fairly basic but was no equipped with a powerful enough AC for the room size. We asked for support when it was showing 27C in our room but were told it was the best it could do. It was an old radiator type under the window with what looked like a modern AC unit piped in from outside blowing into a cabinet. There was tape inside that looked like was used to hold something to direct the airflow, but it was no longer there. We were provided a small, rusty, fan which did not make much of a difference. We called later on for another fan and someone came to check on us but then never returned with one. I used the hotel pamphlets to try and direct some air. Slept on top of the sheets for the night.

Ask for the bigger rooms Location was amazing

Great for price. Location was amazing. In centre of town. Beautiful pool and great friendly staff who were accommodating. Hotel was better than pictures.

Front desk staff. nice & helpful. Staff at breakfast did not say hello or greet us at all. Great location. Do not upgrade to terrace room, very underwhelming.

What a beautiful hotel in an excellent location. Super clean and spacious rooms. The breakfast had lots of choices for everyone, eggs, bacon, yogurt, fruit and many more

Very good place, staff are very nice.

The location is perfect. The pool is wonderful. The rooms are spacious with great patios. My only complaint is that the walls are very thin. We were awoken to a couple yelling at each other at 2:30 in the morning. It went on for at least an hour, and it was impossible to sleep. My husband alerted the front desk but they did not seem to care. No one ever apologized or followed up. Luckily the unhappy couple left the next day, and with earplugs we could sleep through the night.

Absolutely beautiful property and rooms! The front staff were very kind and helpful when the ferries were all cancelled day of check out. They helped us book on the only ferry leaving the next day and assisted us with a contact to get the tickets from at the docks.

The hotel was great and in a fantastic location. We spent a lot of time at the pool and had great service by Antonio and his staff. They made great drinks and were very helpful and attentive. The only negative thing I had happen was that the room that we were in did not get very cold with the AC. The rest of my families rooms were great but ours never really got very cold and it was hard to sleep.

We loved staying at Villa San Felice. The rooms were spacious, clean and very comfortable. We had a large patio with a table and chairs, overlooking the pool area. The air conditioning kept the room very comfortable (it was very hot when we were there). The buffet breakfast had an excellent assortment of food. Giampiero was very helpful. He recommended an excellent restaurant nearby. He made reservations for us and helped us with transportation around the area. This was by far our best experience in Italy and I can't say enough about this amazing hotel and the service.

Excellent location close to all shopping stores bars and best restaurants five minute walk to bus and taxi station

Amazing hotel. Great service. Kind staff. Clean. Close distant to shops and restaurants. Beautiful pool! The owner and his staff are fantastic!!

This was our second stay at San Felice. We love it. Great location a few mins walk from main square in Capri, so easy to get to and easy to access all the shops etc. And yet it’s quiet and feels wonderfully secluded. The staff are all very friendly, welcoming and attentive. You feel special when you are here. The pool is great, the lemon tree garden refreshing and the breakfast provided is spot on. We only wished it was a bit warmer and drier when we stayed so that we could eat breakfast outside on the terrace under the lemon trees. Hope we can get back here again one day. We won’t bother looking for another hotel.

DO NOT BOOK THIS PLACE. That's the best advice I can give to someone. They will do absolutely everything possible to treat you badly and if for any reason you cannot make it to Capri (my reason was that there were simply no ferries to Capri due to bad weather) they will simply hold your money and tell you that this is your problem not theirs. If you don't believe me, read other comments like mine. Trust me, go find any other hotel in Capri and save yourself a ton of headache and money

poor customer service policies. beware

One advice to people looking for a hotel in Capri, do yourself a favor and do not book this hotel. They have extremely old looking rooms. Our washroom sink kept clogging which was gross. There was no shampoo, conditioner, lotion nothing. One of the nights the evening receptionist asked us for our key before we left for dinner how bizarre. My husband asked why he needed the key and the receptionist had no answer. Did i mention we paid $950 CAD for 2 nights. Just beyond terrible. We were here for our honeymoon, never returning again.

Great location. Excellent staff. Good arrangents for luggage transfer and ferrys. Comfortable room.

Location and that’s it

Excellent staff and General Manager, great location near the piazza, and generous swimming pool.

We had an awesome time at this hotel. Staff is friendly and accommodating. Mattresses need to be revamped as they really hurt my husbands back. Location is EXCELLENT. Situated quietly in the corner, yet walkable and SUPER convenient to all major hot spots. Bathroom could’ve been cleaner, and I would recommend bringing your own soaps/shampoo. Extremely nice people, with excellent service. They helped me set up a boat ride within seconds, and offered To help with anything and everything. We even stayed an extra night because we were very satisfied. Thank you.

We booked a superior 3 beds room and when we arrived to our surprise we had a 1 bed and a couch/bed. They replaced the 1 bed with 2 small and the staff was questioning us with some type of attitude, no professionalism . There are other options at this price range.

The rooms were very clean and the staff was extremely professional and helpful. One of the best hotels we’ve ever stayed at!!

One of the best charming hotels in Capri with a location that is perfect.

Pool service was excellent

Everyone was wonderful at the hotel and the location is wonderful - close to the piazza.

Staff was excellent, patient and helpful and so very appreciated.

Short walk to the center. Nice staff and good facilities. I highly recommend it.

Very nice property. Great location. Very helpful stuff .I highly recommend it.

This is a great location in Capri. Expect to pay for taxis or the gondola down to the main marina area, but the walking path to stores/ restaurants is perfect. The pool area is also a major perk. The hotel was cost effective for us, although we didn’t feel it was the best stay of our trip. The breakfast is very minimal, and although the staff was accommodating they weren’t extremely friendly or invested in our enjoyment. The room was big enough but the pillows hurt my neck so bad I had to get painkillers. Flat as a pancake.

This hotel was so calm and very clean. All staff are so kind and they spoke English. The hotel is nice size and good location so we could walk a lot of places, also very quiet because the hotel face to a narrow street. Room (including bathroom and balcony) is very clean. There is a beautiful pool too!

Great location and friendly staff, lovely clean, bright and airy rooms! We will be back! Lisa and James

Very well located with incredibly friendly staff.

Loved staying at Hotel Villa San Felice! The property is well maintained and felt pretty luxurious on arrival. All of the staff are friendly & helpful. The room was clean & a good size for 2 friends travelling together; the bed was comfy & the shower over bath had good water pressure. Breakfast was mainly fruit & pastry options. The pool & area around it for sunbaking was fantastic! Lots of sun beds & pool towels are available from the pool bar. The pool water was cool & you thankfully don’t stink of chlorine when you get out. I'd love to stay here again & I'd highly recommend it to family & friends.

Great location, nice facilities and friendly staff. Only continental breakfast

One of our favourite place to stay for our trip in Italy. First off, the villa is gorgeous both outside and inside. The service was amazing the moment we set foot in the door. Staffs were helpful and accommodating. We requested hot water and they brought us up a whole array of tea along with the hot water. The location is amazing since it's very centrally located in Capri. It was a bit of a walk with heavy luggage through the street from getting off the trolley car from the marina but otherwise it was almost a flawless stay. My wife and I even got a free room upgrade which we were very happy about. My only criticism was that after we checked out we wanted to store our luggage at the hotel and the only option was leave them next to the front desk, there was no locker room which made us feel quite unease. It turned out fine but I wouldn't trust leaving anything valuable at the front desk. Overall, I would highly recommend this location!

Good location, nice room - had an upgrade and friendly staff

Excellent hotel close to everything Capri. Beautiful and stylish. great pool. Fantastic full breakfast

This hotel was very nice and in a great location! The room itself was a bit dirty, and the bed was quite uncomfortable. Otherwise, very nice. The pool was wonderful and the drinks were very reasonably priced!

Well located with a world class customer service.

Well located, beautiful, clean, safe, nice pool, good breakfast. Mattress was a little too soft.

A wonderful manager - very friendly, welcoming, great attention to details and genuine desire to help and make your stay as pleasant, comfortable and memorable as possible. We enjoyed our stay!

I had a great stay - beautiful hotel - loved the location and the room and your hospitality - will recommend your hotel highly! Thanks very much!

Good stay, but not sure it’s a 4 star hotel. Very nice pool, music choice around it is a bit suspect. Rooms are outdated, but the bed is extremely comfortable. No coffee machine in room, no robes, etc. Great location nonetheless.

Its a very good hotel i will use the hotel mext year

Hotel was in a quiet alley, but very close to city centre. Good size swimming pool with lunch / restaurant facilities by pool suited us. Chef was very accommodating to dietary needs and food was delicious and fresh. Staff were exceedingly friendly

Loved that our room connected to the pool and the pool area. Room was also lovely and clean. Staff were extremely helpfull

Property grounds were well maintained and quiet. Hotel is in a great location very close to restaurants and shops. However, the furniture and bathrooms are outdated.

Fabulous hotel in a great position. The staff were really friendly and made us feel really welcome. Nice pool, pool bar and lounge area. Highly recommend.

very nice people

Lovely hotel and pool with great service and conveniently located to the town square for restaurants and shops.

Hotel feels very dated. Humidifier in room was broken and leaking upon arrival, told front desk but was never fixed. Shower leaked all over the bathroom. Room smelled of mist because of all the moisture. Location was fine and breakfast was good but room itself was very underwhelming. Hotel is close to everything in Capri.

The hotel is right in the centre of Capri Centro but it is away from the hussle and bustle so it is very peaceful. The room was spacious and comfortable and the staff were incredibly friendly and helpful.

Everything was excellent. Amenities. Cleaning. Is a wonderful albergo

Handy yet quiet location close to restaurants and activities. Fabulous, friendly staff!

Beautiful stay, great hospitality. Location is great for getting everywhere.

Wonderful hotel. Perfect location. Highly recommend

Location was great. Public restroom by the lobby always smelled really bad. Overall. Just okay

We really appreciated the kind and helpful staff (especially the young gentleman) at the front desk. They went out of their way to give us great suggestions for restaurants and things to do during our stay. The room was excellent with a very comfortable bed. Having a delicious breakfast at the hotel was very Enjoyable! A pool in the hot Capri sun was a bonus. We highly recommend this fantastic and affordable hotel! Excellent value for your money.

Room immaculate. Location terrific. Staff so kind! We had checked out hours prior and came back to pick up luggage. My daughter had bought a snack at nearby store. One of the staff saw her and brought her water and napkins without anyone asking. That is what I call service!!

This was a wonderful hotel! In the heart of Capri. Clean, friendly and just perfect for a a few days in Capri. What I was most impressed with was the service. I was with my fiancé and they even sent a bottle of champagne to our room as a surprise! The man at the front desk was amazing! The best service! He organized a wonderful dinner last second for us and gave us all the information about renting boats ect. He made out vacation that much more easy, romantic and fun. I deffintily will be returning back to villa San Felice for th nice rooms and the great welcome and customer service!

Great location and pool! A little dated on the inside.

Lovely spacious room with a nice patio outside. Location was excellent and the pool was very calm and peaceful.

Perfect hotel in amazing location! The bed was super comfy, and the breakfast was yummy! I would definitely come here again!

Really nice hotel with a good location, one of the best pools. Only complaint is the lack of meal service.

Loved the hotel and the pool but feel it could do with some room service or restaurant service at night.

Great place to stay

Room is clean, All Staff is nice. Good location. Do not forget to eat breakfast. Recommend.

Really attentive staff and great location!

Beautiful place very nice hospitality. Very nice room romantic place. Great breakfast

One night stay in Capri. This hotel is well located while still being quiet and off the main pedestrian street. The room was pleasant and clean. The pool looked lovely but was not heated. Good breakfast selection.

The hotel was an oasis in the middle of a busy street and tourists everywhere. It was just off the street in a quiet lovely location. A rare find for Capri. Lovely setting

Capri is way too crowded, however hotel San Feilce is in a great central location.

Very nice hotel, off to the side. But, right in the heart of Capri center. Had room #113 with direct terrace to the pool area. Breakfast was adequate to get your day started. Had lunch by the pool. Giampiero/Hotel manager provided good recommendations for dinner, and also helped booking private boat and ferry back to Naples. Highly recommend using the hotel for luggage transportation to/from the Marina Grande. Had a very pleasant stay !! Hope to visit Capri again !!

We had a wonderful stay at Villa San Felice Highly recommend. The front desk was very helpful in answering questions and booking a boat around the island (for much less than on Viator). The pool was wonderful as was the location. Only complaint was that the A/C could have been better and there where only sheets on the bed, no blankets but it was hot and I didn't ask so I don't see that as a real negative. The breakfast was nice but could have been better. For the price on Capri I thought it was a real deal. I loved the location and the staff really made it. If I am lucky enough to get to go back to Capri I will stay here again!

A very good hotel where to spend a few days in Capri. Very well located, near everything and with a good pool.

Staff is ok but not warm. Pool is lovely and secluded. Breakfast is typical European basics (cheese, cold cuts, pastries, juice and coffee)

A very good hotel , hidden away down a back alley . Try for a superior room as the large private balcony will catch the sun for most of the day , but with no sea view as the hotel built next door probably ruined this ( Rooms 109 , 110 , 205 , 206 , 207, 208 , 209 , and possibly one or two others ) . Good pool ( which does have a partial sea view ) . Children not allowed in or around the pool after 1pm ( which is a positive or a negative depending on your outlook ! )