Royal Lagoons Resort & Aqua Park Families and Couples Only

Hotel moderno, pulito e con tutti i servizi ben funzionanti. Personale molto gentile e professionale. Spiaggia ben collegata, piscine ampie e ben curate

لا شيء

لم اقم في هذا الفندق بسبب الغرف القديمة ومرافق الفندق التي لا تعكس قيمة الحجز مقابل ما ادفعة من مال

المكان يعجبك في الاكوا والخارج

اما الاكل وان الفندق خمس نجوم هو ليس له علاقه بفندق 5 نجوم التقييم ليه 3 نجوم

Das Personal ist sehr freundlich und sehr zuvorkommend. Der Check in war reibungslos auch mit dem spät Check out war kein Problem. Die Keller waren sehr freundlich und auf Zack, so das alle Wünsche erfüllt wurden. Das personal am Pool ist sehr kinderlieb und sehr freundlich.

Das beste an dem ganzen Urlaub war das Spa. Sehr zuvorkommende und nette Mitarbeiter. Vor allem herausheben möchte ich Frau Nermin ( oder Normin) Wir waren fast täglich dort( da das Wetter auch nicht so ganz mitspielen wollte) und wir uns sehr wohl gefühlt haben, auch die Kinder wurden sehr herzlich empfangen

Das restliche Personal! Sehr unfreundlich, beim Essen mussten wir ewig suchen um einen Tisch für 4 Personen zu finden. Besteck war so gut wie nie da, das mussten wir uns dann auch selbst organisieren. Es waren sehr viele Franzosen, Belgier usw da.. Denen wurde regelmäßig ein Tisch reserviert in dem Getränke von den Kellnerin auf den Tisch gestellt wurde. Wir mussten dadurch oft getrennt essen da nur 2er Tische frei waren. Wir hatten all inclusive.. Wobei da so gut wie nichts dabei war. Nicht mal ein Eis für die Kinder! Wir haben beim einchecken ein Upgrade bekommen für ein größeres Zimmer da wir auf booking gebucht haben und sie auf eine super Bewertung gehofft haben, das haben sie uns genau so gesagt. In dem großen Zimmer war dann ein zusätzliches Bett, das wir ja gar nicht gebraucht haben. Zusätzlich gab es eine Baustelle. Der Boden wird gerade neu gemacht. Ist auch voll verständlich das da dringend renoviert gehört... Es ist alles in allem ziemlich in die Jahre gekommen... Aber das während der Saison?? Ich war schon oft in ägypten, aber das war mit Abstand das schlechteste hotel, wurde ich auch nie wieder buchen.

Friendly staff. Nice heated pool at the back of the complex

Being charged for drinks on all inclusive after 11pm. The sports bars charge for drinks to watch the football. If you watch the big screen from outside they will switch it off. The food was horrible same everyday. There are definitely better hotels in the surrounding area

الفندق ممتاز جدا والمسئولين عن المكان رائعون وخاصة مستر كريم ولاحظت تطور المكان عن السابق كنت فى الفندق من سنه ونصف ولاحظت أن الفندق أكثر تميز مشكورين وسوف نكرر الاقامه مره اخرى في القريب

كل شيء مناسب وجيد

The workers are doing there best

Unfortunately, my experience did not meet expectations. The rooms are old and clearly need renovation. It should not be considered all-inclusive at all, because there are no proper snack stations available throughout the day. The only thing consistently available is drinks, while snacks are hard to find, offered only once, and in an unclear location. Also, because of the large number of contracts with companies, the overall standard of the place is unfortunately not the best. The rooms are outdated, and the price I paid was as if I were staying in a true 5-star hotel, which is simply not accurate.

Piscine ultra chauffée très agréable pour se détendre en famille. Un buffet varié et des snacks l’après-midi autour de la piscine. Je remercie tout particulièrement Karim à la réception qui a été très arrangeant et professionnel. Merci

La piscine ferme à 17h …

Lekker verwarmd zwembad.

Bij het zwembad stond de muziek extreem hard tijdens het optreden van het animatieteam.

Personalen de är jättetrevliga

Varmt i rummet

La struttura è posizionata sulla promenade, zona perfetta per passeggiate serali senza lo stress e il traffico di sheraton road. Stanza spaziosa e pulita, con terrazzino. Cibo ottimo con vasta scelta (ovviamente ci sono delle pietanze ripetitive ma si tratta di un buffet). Bella la spiaggia con servizio navetta molto efficiente. Personale gentile, in occasione delle escursioni e il giorno del check out ci hanno anche fornito box colazione/pranzo.

Mycket bra och trevligt personal Prisvärd Jag vill tacka (Karim) som står i receptionen. Han mycket snällt och hjälpsam.

Maten rapportera varje dag det ska vara ännu bättre om jag variera varje dag

I originally booked a standard room, and at check-in I was informed that I would receive a free upgrade to a junior suite, which initially sounded like a positive gesture. However, I later discovered that this room was located outside the main hotel building, meaning I had to walk outside the hotel every time I needed to reach my room, which was not clearly explained in advance and was inconvenient, especially with my family. The room itself had a nice view and was visually good, but there were several serious issues. Hot water in the bathroom was unreliable and not available most of the time, and when it did work, it would suddenly stop. The television or its remote control was not functioning properly. Additionally, during the first two to three days of my stay, there was constant noise from maintenance work and workers directly in front of the room. They spoke loudly, made repair noises early in the day, and on one occasion knocked on the door asking to carry out repairs while my family and I were sleeping, which was extremely disturbing and ruined our rest. Regarding food and dining, the variety was acceptable and the food quality was generally good. However, the restaurant had a very unpleasant smell upon entering, which made me feel nauseous every time, and this significantly affected the dining experience despite the food itself being okay. The most disappointing and unacceptable part of the stay was the overall attitude of the staff. Although the hotel is located in Hurghada and the staff are all Egyptian, my family and I were treated noticeably worse because we were the only Egyptian guests. Staff members were very friendly, smiling, and attentive with foreign guests, while with us there was clear neglect, no smiles, and visible annoyance when we asked for anything. Bar staff, in particular, delayed my coffee orders for more than 15 minutes while focusing on serving foreign guests first. This pattern of behavior was consistent across the hotel.

I originally booked a standard room, and at check-in I was informed that I would receive a free upgrade to a junior suite, which initially sounded like a positive gesture. However, I later discovered that this room was located outside the main hotel building, meaning I had to walk outside the hotel every time I needed to reach my room, which was not clearly explained in advance and was inconvenient, especially with my family. The room itself had a nice view and was visually good, but there were several serious issues. Hot water in the bathroom was unreliable and not available most of the time, and when it did work, it would suddenly stop. The television or its remote control was not functioning properly. Additionally, during the first two to three days of my stay, there was constant noise from maintenance work and workers directly in front of the room. They spoke loudly, made repair noises early in the day, and on one occasion knocked on the door asking to carry out repairs while my family and I were sleeping, which was extremely disturbing and ruined our rest. Regarding food and dining, the variety was acceptable and the food quality was generally good. However, the restaurant had a very unpleasant smell upon entering, which made me feel nauseous every time, and this significantly affected the dining experience despite the food itself being okay. The most disappointing and unacceptable part of the stay was the overall attitude of the staff. Although the hotel is located in Hurghada and the staff are all Egyptian, my family and I were treated noticeably worse because we were the only Egyptian guests. Staff members were very friendly, smiling, and attentive with foreign guests, while with us there was clear neglect, no smiles, and visible annoyance when we asked for anything. Bar staff, in particular, delayed my coffee orders for more than 15 minutes while focusing on serving foreign guests first. This pattern of behavior was consistent across the hotel.

Nice hotel, friendly people and good food. Cold drinks at the pool to stay hydrated. Karim at the frontdesk will help you all day long with a big smile! :)

Nice hotel, friendly people and good food. Cold drinks at the pool to stay hydrated. Karim at the frontdesk will help you all day long with a big smile! :)

Персонал на рецепции Karim и Saied очень клиентоориентированы. Большое спасибо Вообще это отель для отдыха с детьми от домашних забот. Я больше люблю активный отдых. Нам нужно было просто переночевать между поездкой к дельфинам и самолетом. Всё прошло великолепно. Разрешили check out позднее правил, отдельная благодарность за это.

السعر المبالغ فيه بالنسبة لمكان او الغرفة او الثلاجة الفاضية الغرفة قديمة جدا

Nice and clean environment. Room service is excellent and they provide daily water bottles and complimentary snacks/fruit and drinks. Almost every kind of food and drinks are available for breakfast/lunch/dinner. If its not to your taste buds, you also have the option of adding spices of your choice! Opposite the main reception desk is tea/coffee/drinks service available all inclusive. They have kind and friendly staff who go above and beyond to help you. Excellent service. Checkout for all people is 12 noon but they gave us extended period of time to stay and a day before we told them we're leaving so they provided free lunchbox for our journey! They have there own private beach which has bus shuttle service that comes every 15 minutes and takes you there in matter of minutes. The back extrance to hotel is near all amenities that you can think of. Shopping is literally minutes walk. When you turn left from the back gates, there are many shops and pharmacies. Within 20 min walk you'll reach big shops that have everything that you'd need. The hotel covarages of WiFi not only works in reception area but also the whole of surrounding area of hotel. This hotel is situated very near the airport and surrounded by lots of near attractions. The hotel has a specialist team available which takes you on different activities/tour of your choice such as trip to Super safari which includes quad biking, camel ride, dining and tour of the bedouin life in desert for 2 people £60. Also another trip you can choose from is exploring Orange Bay, swim with dolphins, cruise etc. You can ask at reception for more info. All kind of entertainment is available and will definitely keep you saftised. It's such a great place and I'd recommend.

hôtel qui est très loin d'être un 5* hôtel très très bruyant en journée à la piscine, à la plage et surtout le soir jusqu'à 23h15 minimum !!! nourriture plus que moyenne sans aucune variété all incluse, boissons servies dans des gobelets plastiques à la piscine et le soir / pas d'eco cup !!! choix très très limité en boissons non alcoolisées(fanta, coca, sprite). les gobelets plastiques s'envolent à la piscine.. hôtel visuellement assez joli, belle piscine, aquapark, jardin, transats, parasols navette toutes les 15 min pour vous emmener à la plage.... la plage avec du sable damé n'est pas très belle et très bruyante, Les chambres nécessitent des travaux de rafraichissement, les matelas ont vécu, la salle de bain de belle taille mais très très vieille... loin d'un 5* chambre très mal isolée, vous participez sans le vouloir aux show tous les soirs jusqu'à 23h15, impossible de dormir !! téléphone et coffre-fort ne fonctionnait pas à notre arrivée dans la chambre. au coucher du soleil fermeture de la piscine OK mais vous êtes également priés de quitter rapidement les transats... c'est la première fois que nous voyons ce genre de pratique... clients de tout âge, jeunes, moins jeunes et plus âgés, anglais, italiens, allemands et une forte population à connotation slave. en résumé, heureusement que nous avions des activités prévues en dehors de l'hôtel pour ne pas rester les journées entières à l'hôtel... en résumé, nous ne reviendrons plus jamais dans cet hôtel

LOIN D ETRE UN 5* hôtel bruyant, chambre vieillotte, personnel peu accueillant hormis notre petit serveur dans le restaurant...

Отличный отель и супер приветливая русскоязычная девушка на ресепшене. Все помогла, рассказала. И когда мы забыли зарядку в отеле от айпада нам её вернули.

Хотелось бы активностей для детей больше и официанты в ресторане вели себя неэтично.

الأكل كان كويس وخاصة ركن المشويات ووجود سناكس جيدة وآيس كريم وزلابيا مجاناً

حمامات السباحة تحتاج لتنظيف اكثر وسائق السيارة للشاطئ لم يكن جيدا في التعامل

wunderbar

Animationen team unfreundlich überhaupt nicht

الخدمة والاجواء وطاقم العمل والمأكولات

الاهتمام بالصيانة قليل

J’ai passé un agréable séjour au sein de cet hôtel. Tout d’abord, un grand merci au personnel de chambre qui a su nous chouchouter et nous a permis d’avoir un excellent confort. Tous les jours nous avions le droit à de superbes sculptures dans notre chambres. On vous en remercie ! De plus, au cours de mon séjour j’ai fais d’excellentes rencontres, et j’ai également passé de superbe moments ! Les serveurs, les animateurs, les maîtres nageurs et tout le personnel de l’hôtel étaient très aimables et respirer la joie de vivre. Mais plus particulièrement le serveur Mohamed Nagy qui nous préparer les meilleurs cocktails et de superbes glaces et Joseph qui nous préparer les meilleurs fresh juice tous les jours. Ils ont été très accueillants, bienveillants et d’une immense gentillesse. Merci à vous !!

Kısa süreli tatil ve bütçe için fena degil ama saha iyileri de var

Hizmet yetersizdi çalışanlar yüzünüze bakmıyor tam anlamıyla, yemekler de her gün aynı beklentiniz olmasın

Alles war sehr schlecht

Sauberkeit, Service, das Essen war nicht lecker, Mitarbeiter waren unfreundlich

Resort je dobro osmišljen, boravak je bio ugodan i doček Nove 2026. je bio odlično organiziran sa dobrom zabavom, izvrsnom hranom i pićem. Moram posebno izdvojiti vrtlare koji rade odličan posao.

Ležaljke oko glavnog bazena se rano rezerviraju i od strane gostiju i od strane radnika na plaži (za goste koji im dodatno plate). Radnici na plaži prvo traže da im se daju napojnice pa da donesu suncobran, iako im je to posao i napojnica se daje nakon a ne prije usluge.

العاملين بالفندق متعاونين و لطيفين و اخص بالشكر تيدو من فريق الانيميشن و احمد في الاستقبال و العاملين بالمطعم و محمد عامل النظافة

لا يوجد

All about property was very nice All the crew are very friendly, kind and even generous

Almost nothing

Inget

Hej, Vi anlände till hotellet den 31 december och fick initialt två rum som låg långt ifrån huvudbyggnaden, vilket enligt min uppfattning inte motsvarar standarden för ett 5-stjärnigt hotell. Rummen var i mycket dåligt skick – extremt smutsiga och slitna. Jag kommer att bifoga bilder som tydligt visar detta. Dagen efter insåg jag att det inte var möjligt att bo kvar i dessa rum och kontaktade därför receptionen. Vi fick då ett connecting room med två sovrum i huvudbyggnaden, vilket var avsevärt bättre än de ursprungliga rummen. Utöver detta upplevde vi även brister i servicen i restaurangen. Det fanns inga vattenflaskor tillgängliga, trots att jag uttryckligen bad om det. Personalen uppgav att vatten endast tillhandahålls på rummen. Vidare serverades vin i engångs plastmuggar, och när jag bad om vinglas fick jag svaret att de hade slut på glas – något som enligt min mening är oacceptabelt för ett hotell som marknadsförs som 5-stjärnigt. Med tanke på ovanstående anser jag att vistelsen inte levde upp till den standard och kvalitet som utlovats, och jag begär därför kompensation för de brister vi upplevt under vår vistelse.

The room

Only wine with lunch and dinner.have to pay for branded drinks

Wille w których znajdowały się pokoje bardzo klimatyczne. Basen fajny. Bardzo fajnie zorganizowana impreza sylwestrowa z wypasionym menu. Dobre i urozmaicone jedzenie na obiedzie i kolacji. Ze śniadaniem trochę skromniej ale można było podjeść. Ogólnie po pobycie mamy miłe wspomnienia. Wygodne łóżka. Fajny widok z balkonu.

Trochę zużyty hotel jak na 5 gwiazdek. Wrażenie w holu super ale już dojście do pokoi trochę rozczarowuje ale można było przywyknąć.

Food was tasty and the staff was friendly especially front desk

The place where they do after dinner program

Fantastiska mājīguma sajūta 👍🏻🤩 Paldies visiem un katram par Jūsu ieguldīto darbu 🫶🏻 Ēdiens garšīgs 😍Jauks un mīļš draudzīgums visā atrašanās laikā 👍🏻🤗 Uz redzēšanos nākamo reizi! 🌸🌼🌺🌴☀❤

The beautiful decoration and dinner for new year celebrations

Uncomfortable for non smoking guests.

The grand new year dinner

Poor internet connection

الاكل رائع الpool رائع

تعامل افراد الأمن قمه ف قلة الذوق و تعامل العاملين سئ جدا عدم استجابه ل متطلبات الاساسيه ف الغرفه زى الtowels و الفرش سئ جدا ف الغرفه اللحاف مقطوع و المياه السخنه غير متاحة بالليل

Le gentiesse des gents

The hotel was very clean, the staff were professional and friendly, there was a wide variety of drinks, and the swimming pools were excellent. I highly recommend this hotel for anyone looking to enjoy a great stay. In addition the New Year’s Eve party at the hotel was one of the best celebrations I have ever attended. The dance shows and live music were amazing, and the buffet was excellent, offering some of the best food available.

One of the main drawbacks was the lack of variety in the food, especially at lunch, as the same dishes were repeated. Additionally, the food quality on December 29 and 30 was below expectations and did not taste good. However, the food quality improved afterward and was much better.

A variety of recreation activities and buffet for all inclusive

The buildings are getting old and need renovation

Понравилось расположение

Всё старое, имеет запах, персонал смотрит как на кошелёк, но приветливый,

NA

No wake up call provided, arrival expirience very bad, money driven staff, dirty bathroom,,poor introduction of facilities

Staff Price Check in process

I got severe vomiting and severe diarrhea after one dinner Diagnosed as food poisoning

Rezeption erfüllt alle Wünsche. Beheizte Pools.

Crėpe Koch war unfreundlich.

Отличная работа персонала. Подогреваемый бассейн. Хорошее питание. Хорошие номера

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Me gustó mucho el servicio personal muy amable y servicial, me gustó mucho la habitación. Las instalaciones muy limpias todos los días realizaban limpiezas profundas, excelente ubicación cerca del aeropuerto y el echo que no es primera línea de playa no le quita méritos ya que ofrecen el traslado a una playa privada con los mismos servicios del hotel, la comida muy rica y variada, las piscinas con agua temperada definitivamente 10/10

Los cocteles son muy limitado en variedad.

Nothing

Receptionist was very rude.He behaved rudely.Lifeguards were very rude as well.Room was very old. I never choice this hotel never ever.

Beautiful Resort

Всё!

В номере отключался свет

Opción con playa privada, pisicina y actividades para niños.

Para ser 5 estrellas, las habitaciones, la comida y el servicio debe mejorar un poco más

The pool, beach was great although the beach is half stony and half sandy. Would prefer the sandy beach as the stones hurt your leg at the beginning. The food was good and clean. The price was reasonable. The snacks on the beach also was nice

The room service needs to do better. They cleaned the rooms but the bathroom was not cleaned. There needs to be more variety of the food in the open buffet. For 3 days almost the food was the same.

المكان حلو جدا و في كل حاجة بصرآحة وكانت اول مره ليا في الغردقه و بيعملو كل يوم عروض حلوه وخاصتا للأطفال وقسم الريسبشن مشكورين جدا نقلوني لجناح. والاكل ممتاز جدا وبالاخص الشيف عادل فتحي كان بيسألني اخبار الاكل اي ولو محتاج اي حاجة أبلغه. بصراحة قضيت أجازه حلوه في المكان وانصح بيه وان شاء الله اكررها.

مفيش واي فاي في الغرف

حقيقى الفندق جميل جدا الاستف بدون استثناء ناس بشوشه لطيفه من اول الاستقبال لكل فرد فى المكان حقيقى كلهم ناس معاملتهم حلوه جدا حتى الاكل متنوع ولغاية اخر وقت بينزل جديد

يكبروا الاكوا بارك شويه

Staff are friendly

No WiFi in the rooms wasn't expecting that

Das Zimmer war sehr schön, schöner Blick auf den Pool, alles sehr sauber. Die Auswahl des Essens am Buffet war super. Immer etwas für die Kids dabei, lokale und internationale Gerichte, super lecker. Die Poollandschaft ist auch toll. Es ist viel für die Kids geboten: Rutschen, Animation, flache Wassertiefe. Aber auch für Erwachsene klasse. Ruhigere Pools, Poolbar, genug Liegen, freundliches Personal. Alles Top! Der Shuttle zum Strand ist zuverlässig und geht mind. alle 15 Minuten. Schade, dass der Strand nicht direkt fußläufig ist. Die Bar inkl. Snacks am Strand ist auch super. (Wir waren im Herbst, Anfang November da)

Nur den Strand selbst, hätte ich mir noch etwas "schöner" gewünscht. Etwas steinig, grober Sand und die Liegen leicht in die Jahre gekommen. Außerdem ist die Animation am Strand manchmal etwas zu laut, für jemanden, der nur in Ruhe entspannen will.

Pool and food

The beach shuttle and that the beach closed at 5:00 pm

La struttura e’davvero molto grande e bella

Forse mancanza del bidet in bagno