Swiss Inn Resort Hurghada

La propreté, l’emplacement et les équipements de l’hôtel

La nourriture n’ete pas fameuse

The Swiss Inn in Hurghada is an excellent hotel. The rooms are modern, spacious, and impeccably clean. The hotel staff are among the friendliest, most welcoming, and most helpful people I have ever met in any hotel across four continents. A huge thank you to the entire team for your outstanding hospitality. You always greeted us with a smile, took the time to talk to guests, and were consistently kind and attentive. Your service truly made our stay special. The hotel offers several restaurants, and almost all of them were excellent, with a great variety of food and high quality. The only disappointment was the seafood restaurant. The food was very poor. The fish was not cooked properly, and I ordered octopus which was served on top of what looked like an overcooked, burnt mixture covered in butter or other fats. The octopus was tough and simply inedible. I sincerely believe this restaurant should be improved or replaced, as it falls far below the exceptional standard of the rest of the hotel. The pool areas and private beach are spacious, beautiful, and well maintained. There were always enough sun loungers and umbrellas available, making it easy to relax at any time of the day. Overall, this is a fantastic hotel that I would highly recommend. I would happily return.

Mostafa Radi at the reception helped me so much. He welcomed us so kindly and smiling face. He listened to me carefully and did his best to make us feel comfortable. We loved the hotel. And the beach is nice and also beach staff and animation team Thank you so much to eveyone and we will absolutely come again.

Ubytování na úrovni, čisté a pohodlné.Vše na dosah - jak recepce tak restaurace i moře a bazén. Moře čisté a odliv nebyl cítit, hned na plavání. Uklízeči i recepční milý, ochotný řešit vše tak abysme byli spokojeni.

Obsluha na baru u bazénu nepříjemná. Umístění toalet v areálu daleko od sebe, jedny na pláži a jedny u recepce. Obsluha v rybí restauraci na pláži velmi nepříjemná a arogantní.

Uçağımız erken iniş yaptığı için bizi normal giriş saatinden önce odamıza yerleştirdiler booking‘de denizden uzak olan ikinci kısımda oda almamıza rağmen(bu durum belirtilmediği için) bizim isteğimiz değerlendirerek her konuda güler yüzlü ve samimi tavırlarıyla Samira sayesinde istediğimiz yerde odamıza kavuştuk. Ayrıca otelin genel müdürü Mister Muhammet Fuat her türlü sorunumuzla yakından ilgilendi çok teşekkür ederiz. Kapıda bizi karşılayan Muhammet İsmail ve İtalyan restoranında her zaman sıcak tavırlarıyla mutlu eden Yasmin ve Mahmut’a ayrıca teşekkürler her anlamda çok güzel bir tatil geçirmenize destek oldular

Beğenmediğimiz bir şey olmadı

This is our second visit this year and we are hoping to make it three before the year is out. We think this hotel is fabulous in every department from the cleaning staff right up to the management. Everyone is so welcoming and do there utmost to make your holiday very special. All hotels get some negative reviews because everyone has different requirements but we can honestly say that we can find no faults whatsoever and we will be back ASAP. We love you all.xx

Evrything

Nothing

Honestly, the breakfast and dinner were varied and delicious, but there could be improvement, especially in terms of variety. As for the beach, it was very enjoyable and impressively well-organized. The services were beyond description, and all the staff were very respectful and helpful.

I really loved the place and I will definitely come back, but I hope there will be a discount on bookings. I was very impressed with the speed of response to any feedback.

Trevlig personal

Very good selection of meals in different restaurants. small things a good selection of fresh juices makes all the difference !

Thank you Mr Mostafa habib

العالم جدا محترمين

بيرفكت

Great hotel. Nice and very clear rooms. Very kind personal. Lots of “ala carde” restaurants with delicios meals. Great madam in the italy restaurant 🥰 Realy safe beach for kids, but the best of our holiday were animation team. Antonia, kids animator, was great. She do this work with a heard 🥰🥰🥰 our kids loved her.. she was only one animator from all our holidays, when our kids were crying for her when we were leaving 🥰🥰🥰🥰

Mr mostafa habib and Mr Ahmed Mazhar and Mr Ahmed khalifa very nice men from reception thank you very much all the team

Everything was good

The food was average. Expected more types and better ways of cooking

Mr ahmed khalifa and mr mostafa habib are very nice men from reception thank you very much

Reception and staff were amazing 😊

Food was fine; can be better especially the dessert

اقامة ممتعه والناس في الاستقبال ودودين جدا ومحترمين خاصتا مستر احمد ahmed Khalifa خدوم جدا

الاكوا بارك صغيره

very bad experience never come back Check-out is after 12pm and while you are waiting for the bus to the airport they do not give you access to food and drinks like in other hotels. and no one informs you because you paid for the all-inclusive service and they want to charge you extra for lunch and dinner last day I will never return to this hotel again

Great hotel! Near to airport, near to sea, very cute service! I like it

-

The front Desk Mostafa Habib was Extremely Helpful we had the wrong booking but he did all the necessary to make our stay perfect he followed us and showed us the different rooms due to the wrong booking THATS WHAT I CALL DOING THE LITTLE EXTRA FOR THERE COUSTOUMERS also to all the staff very friendly and helpful can definitely recommend this hotel family friendly and knows what a hotel Guest means From the Gardener to The managers

Everything was Great

J'aime l'ambiance et l'accueil chaleureux de cet hôtel. L'emplacement est idéal, la rue piétonne est agréable avec ses boutiques et ses bars (Western et City Pub). La plage est très belle et bien entretenue. Les chambres sont spacieuses et confortables et très bien entretenues. Il y a toujours des parasols à disposition que se soit à la piscine ou à la plage. Les buffets sont très bien présentés et variés.

J'apprécie moins les propositions de spectacles à l'hôtel. Les animateurs font de leur mieux mais tout s'arrête à 22h et c'est un peu dommage de proposer aux clients d'aller dans une discothèque extérieure de l'hôtel. Le spectacle jet-ski dans la piscine m'a manqué, mais on m'a informée que l'hôtel ne proposait plus ce spectacle.

Amazing stuff and wonderful beach and one of the best stuff ever Mr Mostafa Habibi , according to the book and communication he is very professional and more than qualified for this hotel , i saw also many people excellent, but special thanks to Mr Mostafa habibi And i don’t want to forget Ms Nouray in receptionist

I had a wonderful stay at this hotel. The hotel staff were very friendly, welcoming, and supportive throughout my visit.

We had a wonderful stay! The New animation team was fantastic – always friendly, energetic, and full of fun activities that made every day enjoyable. Tumbs up for Marco and Nicole and Jastin. The food was delicious with a great variety of choices, and everything was fresh and well-prepared. The service throughout the hotel was excellent; all staff members were professional, welcoming, and always ready to help with a smile, under marvelous management. Thank you for making our holiday so special!

Everything was excellent, room, cleanliness, service, all staff...I can recommend this hotel to everyone...Great vacation

Beach is amazing, there are many restaurants for the dinner, rooms are renovated and comfortable,

Everything is great, the staff is very kind.the rooms are clean and the food is delicious. Animation team is probably the best i ever seen!

can write it more professionally as: The hotel was amazing, with all facilities readily available. It offers seven restaurants serving a variety of cuisines, including sushi, grilled dishes, seafood, and Italian food. The beach was exceptional, with calm waters and no waves, and the location was excellent, also staff were very decent especially in reception MR. Moustafa

Some of the restaurant staff, especially at the Seafood Restaurant and Marina Restaurant, need to improve their customer service and communication skills.

Everything is fine. Reception staff are helpful. Mr. Mustafa Habeeb assisted us during the smooth check in.

Food need to be little improved. Rooms sizes need to be bigger.

Mostafa habib is very nice man thank you very much mustafa habib from recption

We stayed at the the hotel for 5 days, and were very satisfied. Mr. Mostafa Habib at the reception was especilly helpful and always provided good and accurate information. Ms. Samira Guliyeva the customer service was also a very friendly and helpful Lady. The all staff were very nice and respectful problem. We would definitely choose to stay at this hotel again.

All is good.

Food need improvement. Room size is slighr small.

Lovely hotel, clean, nice beach, shops just outside hotel. Staff make your holiday, we stayed round the smaller pool and was very well looked after by the bar man there. In the evening there was live music in the lobby, later the pool bar man would come back on duty and we never had an empty glass!!! Food was good, staff super friendly!

Wonderfull place, wonderful team 1000% worth every peny and for sure I recommend it and for sure I will come.

Really I cannot remember a single thing that has been bad.

We had a wonderful holiday at Swiss Inn Hotel and enjoyed every minute of our stay. One of the biggest advantages of this hotel is its perfect location directly on the Memsha promenade. It is great to be able to take an evening walk, visit shops, cafés, and enjoy the lively atmosphere just outside the hotel. The beach is beautiful and very well maintained, with clear water and plenty of sunbeds. It was the perfect place to relax during the day. The food was excellent, offering a wide variety of dishes with something new to try every day. Everything was fresh and delicious. The entertainment team did a fantastic job keeping guests entertained. The foam party was one of the highlights of our holiday – so much fun, with great music and an amazing atmosphere! There were always activities available for those who wanted to join, making every day enjoyable.

We had a wonderful stay at Swiss Inn Hotel and truly enjoyed every moment of our holiday. The hotel is beautiful, clean, and well-maintained, with a friendly atmosphere that makes guests feel welcome from the very first day. Food is outstanding in all restaurants. Beach is without question best one in Hurgahda. A special thank you goes to the entertainment team, who were warm, friendly, and always made the activities fun and interesting. They brought so much positive energy and helped create unforgettable memories during our stay. We would especially like to mention Marco, Bibo, and Nicole, who were absolutely amazing! Their kindness, enthusiasm, and dedication made a huge difference and added a personal touch to our vacation. Thank you to the entire team for such a fantastic experience. We highly recommend Swiss Inn Hotel and would be happy to return in the future!

We had a wonderful stay and would like to thank the entire team for making our holiday so enjoyable. The reception staff were always welcoming, professional, and ready to help with any request. The security officers did an excellent job and made us feel safe and comfortable throughout our stay. The rooms were clean, comfortable, and well maintained every day. The food was delicious with a great variety of choices, and every meal was a pleasure. A special thank you to the animation team for bringing so much fun, energy, and positive vibes, specially to Antonia and Marco. Their activities, shows, and friendly attitude made our vacation even more memorable. We highly recommend this hotel and look forward to returning again soon!

Tesise giriş yaparken pozitif karşılama çok güzel Mr Mustafa ya teşekkürler

Location, landscape, restaurants and variety of food, activities, hotel overall is very clean, high speed Internet, reception staff Mr. Mustafa is very polite.

Outdoor pool water is very cold, staff on the beach and pool sometimes very talkative which is not nice, there is a variety of food but not tasty, parking inside the hotel is with extra fees.

I had a fantastic experience at this hotel. A special thank you to Mastafa Habib for his great help with check-in and for taking such good care of us throughout our stay — your kindness and professionalism made everything smooth and welcoming. The staff was incredibly friendly and helpful from the moment we arrived The staff was incredibly friendly and helpful from the moment we arrived. The room was clean, spacious, and very comfortable, with a beautiful view. The location was perfect. Overall, it was great value for money, and I would definitely stay here again. Highly recommended!

We have been visiting this hotel for many years. It’s like going home to family. The staff are amazing. Nothing is to much trouble. The rooms are lovely. Clean, fresh all with lovely outlooks. This year the food was a revelation. The restaurants all see to have up their game. The evening presentations are unbelievable. Impossible to know where to start. Dining staff are sharp, smiling and helpful. Management are smiling and totally approachable. Thank you for a fabulous stay. Hopefully we’ll be back next year ( health allowing). Have a great year.

We were a bit worried about going to this hotel as I had read that not many brits stay there.But all was good.We stayed for 4 nights at the beginning of our holiday,then a nile cruise for a week,then returned back for the final 3 nights.Quick and easy checkin after arriving late in the evening.There was food available in one of the restaurants which was nice.The hotel is nice,yes some areas need a refurb.We had 2 great rooms during our stay.The first on the ground floor and the 2nd one on a 2nd floor both overlooking one of the pools.Both lovely equipped rooms with a massive bathroom,large bedroom with sofa and coffee table.Large balcony too.Plenty of wardrobe space and also cupboards and draws.Also ironing board and iron.Toilettries which were replenish when needed,lovely big thick towels.The fridge is stocked with water,pop and juice and also chocolate bars which is complimentary when you check in.Once gone you have to pay for it to be restocked if needed.We checked in twice so got 2 lots of complimentarys.The room was cleaned every day to a high standard.Fresh towels etc....The aircon is great and believe me you need it.The hotel is very clean and the gardens are really well kept as are all the pool areas.All the staff work really hard.The kids pools are great,a few water slides and a play area.Entertainment is good in an evening,aqua aerobics sometimes in a morning and things going on at the beach too.The beach is lovely, plenty of sunbeds and the water isn't too deep and is quite warm.There are speciality restaurants which you can visit as many times as you want,no need to book,just turn up from 7pm onwards.We visited,Marina which is obviously down on the marina which is Asian.Lebanon which is Lebonese,Waves for BBQ food they are in the gardens near the beach and the Italian which is attached to the hotel just off the reception.All were excellent.We didn't bother with Lagoon the seafood restaurant.The staff at the pool bar are great keeping you in drinks all day and night and are very polite and chatty,always asking if your okay and if you need anything.They always brought us iced drinks in a morning and cappuccinos.The pool guy is very helpful too,cold face cloths were a blessing in a morning too when they brought them round,a lovely touch.The buffet can be a bit manic at meal times that's why we went to the other restaurants in an evening,just had breakfast and lunch there.The hotel wasn't too busy as the school holidays only started a few days before we left.Plenty of sunbeds around the pools and not too crowded.The reception is a nice area to sit in with a lovely bar.There are a few shops in the hotel which we didn't bother with as we didn't need to buy anything.You can turn right after crossing over the crossing coming out of the hotel and there's plenty of shops to look around,lovely statues, seating areas a few bars and restaurants along with other hotels on either side of the road.The hotel has separate villa rooms across the road from the hotel,so if you book those you have to come across for meals the pools and the beach.We loved our stay and yes there weren't many brits there,but we still had a fabulous stay and would definitely recommend it.Well done to all the staff,they do work so hard and are always helpful and polite.

Very good clean and comfortable hotel

Everything

Been home a week from an 8 night stay, where we flew out to surprise friends who were also staying here after a celebratory 60th birthday Nile cruise trip. Initially I was disappointed to be told we were staying in the villa rooms situated over the road from the main hotel, however, after seeing the immaculately kept, beautiful gardens n quiet adults only pool we were both delighted. We stayed in villa 21 room 7214 From the minute we arrived we were, as always in Egypt, made to feel welcome by every single member of staff we spoke to Our favourite Khaled aka Foxy the quiet pool lifeguard an absolute diamond young man, couldn’t do enough for us n we were both so to leave him Magdi who owns the handbag, clothes n trainers shop in the reception area was a delight to speak to n shop with Amr in the lobby bar who made the best mojito cocktail Taha our room boy Mohamed I think his name was, the gentle giant from concierge desk, was soo lovely n always chatted to us These are just a few standout staff but from the gardeners diligently tending the grounds to the security guards making sure we crossed the road safely, simply everyone was lovely Now ordinarily, we’d stay outside Hurghada city but as I said earlier we were surprising friends staying here Hotel itself is very clean n tidy though def in need of an overhaul Food was plentiful though I’d say more aimed at Europeans and not many brits stay here À la carte restaurants you can visit as many times as you want n no need to book but the downside of this, particularly in the Italian is they rush you thru like a conveyor belt Hotel is literally 10 minutes from the airport n ideally situated for shopping n the marina

The staff was friendly and professional the room was clean and nice, I liked also the variety of food at the restaurants.

المكان رائع جدا والعاملين فى منتهى اللطف وبوجه تحية للأستاذ النميرى والأستاذ حماده مشرفين المطعم الرئيسى وعبد الحميد فى المشروبات ، ومستر مصطفى ومستر ياسر فى الريسيبشن كانوا لطاف جدا ، أنصح بالمكان بشده ، خصوصا إنهم مش بيفرقوا بين المصريين والأجانب ، حقيقى عشرة على عشرة ، الشاطئ جميل ورملى وحمامات السباحة رائعة ، أولادى والمدام اتبسطوا جدا ، تحيا مصر يا جدع

كله تمام ، مفيش أى حاجة مش كويسة

The check in was smooth

Staff attitude at the main restaurant and the seafood restaurant.

Special thanks to Mr. Mostafa Habib from the reception team for his kindness, professionalism, and warm hospitality. He was always helpful and made my stay much more comfortable. I had a really nice experience at Swiss Inn. The hotel is clean, cozy, and the overall atmosphere is very relaxing. The staff team was friendly, respectful, and always ready to help. As a solo traveler, I felt very welcomed and comfortable during my stay. I would definitely recommend this hotel and would love to visit again.

Прекрасный отдых, куда хочется вернуться! Остались под большим впечатлением от отдыха в Swiss Inn Resort. Это то место, где действительно чувствуешь себя желанным гостем. Что особенно понравилось: Персонал: Это сердце отеля. Невероятно добрые, отзывчивые и улыбчивые люди. Любой вопрос решается мгновенно, при этом сервис очень ненавязчивый и искренний. Питание: Выше всяких похвал! Кухня очень разнообразная, каждый день можно пробовать что-то новое. Есть блюда на любой вкус — от привычной европейской классики до интересных местных специалитетов. Всё очень свежее и вкусно приготовлено. Территория: Отель очень ухоженный и зеленый. Прогуливаться по территории — одно удовольствие, везде чистота и порядок. Ландшафтный дизайн продуман так, что всегда можно найти уютное место для отдыха. Досуг: Скучать точно не пришлось. Программа для отдыхающих очень насыщенная и интересная, при этом анимация качественная и не «бьет по ушам». Вечерние шоу и дневные активности добавляют отличного настроения. Итог: Если вы ищете место с душевной атмосферой, отличной едой и качественным сервисом в Хургаде — однозначно рекомендую Swiss Inn. Огромное спасибо всей команде отеля за наш чудесный отпуск!

We stayed at the hotel as a group of five adults. We booked two Royal Rooms and one with a sea view. All our rooms were fresh and very pleasant. Everything we needed for a comfortable stay was provided, and water, tea, and coffee were restocked daily. The rooms were cleaned every day, and the cleanliness in the rooms and throughout the property was excellent. The hotel grounds aren’t huge, but they’re very green and well-maintained. The drive from the airport took 12 minutes; the hotel itself is located on a very beautiful promenade, where we took evening walks. I’d like to give a special thanks to Mr. Yasser at the front desk and the entire team for their hospitality, customer-focused service, and very personal approach. And once again, I’d like to express my gratitude here for organizing our friend’s birthday celebration. A big thank you to all the hotel staff for the excellent service. We were very pleased with the food at the à la carte restaurants: the meat was presented very impressively at the grill restaurant, and the pies at the Lebanese restaurant were superb. At lunch and dinner, they serve chilled wine of decent quality. A beautiful sandy beach, spacious, with plenty of lounge chairs and umbrellas; fresh towels were always available for exchange. The entry into the sea is convenient, and there are areas for swimming in deeper water. You can swim without special footwear without any worries. We have only positive memories of this resort. See you again!

L’amabilité et le dévouement du personnel

Le sable de la plage qui s’apparentait à du sable de chantier

For the third year and still an absolutely amazing vacation. I love it here! ❤️ The hotel services have improved dramatically, and I have to admit that the food is fantastic as well. There is a choice of several restaurants, and everywhere the food is diverse with a wide variety of flavors. The staff also deserve special mention—they work incredibly hard, whether it’s the bartenders, chefs, lifeguards, housekeeping, or gardeners. They do a truly perfect job, and even though they spend all day in the sun, they are always smiling. I have huge respect for them ❤️👏🏼. Such kind and welcoming staff ❤️. The rooms are spacious and always clean! The gardens are beautiful, and the entire environment is spotless. What I consider a downside is the animation team—the playlist repeating over and over again unfortunately becomes annoying after a few days. The morning guitar melodies, aqua gym with the same song, and in the afternoon the same bachata or Jamaica-style music on repeat. We would also love some Arabic music. Why isn’t it played? We are in Egypt—it needs a bit more energy and local atmosphere. Simply changing the playlist would make it far less repetitive after several days. I highly recommend this hotel after many years of experience. I absolutely love it here and will keep coming back again and again ❤️

Everything was amazing. The rooms were clean, the food offered a huge variety, and the staff didn’t just do their jobs — they genuinely cared about the guests. I have never experienced this level of dedication in any other hotel. You can find clean hotels with good food elsewhere, but such an attentive and sincere staff is very rare. The waiters, lifeguards, cleaners — everyone was exceptional.

loved everything

nothing

Minden klassz volt. Ami jobb volt, mint máshol, a napernyők amelyeken részben átsütött az erős Afrikai nap, az állítható szélvédő szerkezetek minden napozó hely mellett, a szélvédett öböl a 3 féle friss juice állandóan.

A black out Függönyök csak az ablak két szélén voltak, így reggel világos volt.

Super personnel, consciencieux et accessible.

Todo!! Hermosa experiencia. Nos dieron un aumento de categoría de la habitación sin tener que pagar nada extra. Una maravilla la atención, la comida, las habitaciones, las instalaciones en general. La playa tiene una vista maravillosa tal cual la foto, las habitaciones son iguales a las imágenes . El predio súper limpio, las piscinas son una maravilla. La playa es transparente, sin basura, sin algas.. Hermoso

Lo único a tener en cuenta, pero creo que es con Booking, es que la publicación cuando reservamos no aclaraba que las bebidas con alcohol no estaban incluidas en el precio, aunque decía "todo incluído" y que la habitación con vista al parque es en un predio del hotel cruzando una calle abierta. Tuvimos la suerte de que al hacer el check-in nos regalaron el aumento de categoría de habitación hacia la zona del hotel directo a la playa y también las bebidas con alcohol para la estadía completa. Estuvo maravilloso. Gracias Swiss Inn ❤️🥰

This hotel was listed as a 5 star hotel when booking, it is a very good 3.5 star. Paid extra money for that 5 star experience. The staff are amazing, can only say most everyone there providing excellent, attentive and friendly service, without being pushy for tips. Food was okay, but it is a hotel that is catering for lots of different nationalities. All facilities that were listed when booking were not available when we stayed in April 2026. Wrong room given when checked in, had to change again next day to correct room. Would stay again if the price was fitting to its actual real life star rating. Hope this helps.

The Swiss inn was like a one stop shop Staff very hospitable, grounds manicured to perfection, wonderful variety of food and plenty of activities

Spotlessly clean. Lovely beach location very good to swim. Premier sea view room fantastic. Great food with lots of choices. Most importantly the staff are quite excellent, helpful, attentive and charming from Mohammed in housekeeping, Islam and Mohamed in the restaurant, Amr in the bar and the wonderfully welcoming and helpful Ahmed Mazhar in reception. These people do the company credit and ensure an excellent customer experience.

Nothing

After a first brief stay at this superb beachside hotel, only a short ride from both airport and the Hurghada Marina complex, we extended our stay for further nights… and Ahmed Mazhar in reception not only made things so easy but also provided us with some wonderful personal touches. He guided us through the booking process for ensuring it was for the premier sea view room and managed to keep us in the same great room only yards from the water’s edge with such lovely views from the balcony. To our delight complimentary fruit and cakes appeared in our room which he arranged and then when we came to departure day he was able to book an extended check out right through to 5pm for us which made everything so relaxed and like an extra day of holiday. He and his colleagues are just so smiling and helpful and everyone including our housekeeper spoke good English which took all the stress out of communicating. Great hotel. Great team. Great value. This is where we will book if we return to the Red Sea!

Nothing

Stayed for five fabulous nights. It was truly relaxing and carefree from the moment we arrived. This hotel is attractive and tasteful in its public areas and very well maintained. Everything is kept spotlessly clean. It has a lovely beach location where the mini bay makes it very good to swim at all states of tide with gently sloping sandy edge and crystal clear water. Our Premier sea view room was fantastic and the artistic towel and flower creations produced by our charming housekeeper Mohammed are the best we’ve seen across many countries. There was great food with lots of choices and unlike quite a few all inclusive as, the wine, spirits and cocktails were all extremely pleasant. The gardens are full of flowers, well maintained by the friendly gardeners. What really makes this place special though are the staff who were universally excellent, helpful, attentive and charming from Mohammed in housekeeping, Islam and Mohamed in the restaurant, Amr in the bar and the wonderfully welcoming and helpful Ahmed Mazhar in reception. Nothing is too much trouble whilst at the same time they seem to be a contented working team and many have been there for years, reflecting some good quality management in the background, Your staff do the company credit and ensure the excellent customer experience which we so enjoyed. Certainly a hotel to return to. Well done all!!

Staff absolutely deserve a 5 out of 5. Food 2 out of 5. Considering we are surrounded by spice, none made it into the food. BLAND. BLAND, tasteless, boring. Shame. Cold or lukewarm offerings. Hot food, served cold. Repetitive dishes. Best dishes were the salad and fresh feta cheese selections. Who in the world has cold mash potatoes for breakfast? And I'm a mash potatoes fan. ??? Coffee at the two beach bars is great. AI if you like quantity over taste.. this is your perfect place to stay. !

We have just returned to the UK and wow, what a holiday! We have been treated like royalty for the whole week, everyone was so kind and lovely to interact with. We were taken to our exceptionally clean room by the man mountain Mohamed who was such a gentleman, which gave us a great start to our break. The rest of the staff - oh my days, what can I say? Excellent all round, incredible beach service by Mohamed and Mostafa, with Khaled being such great fun while on the beach. All reception staff were helpful and friendly, (especially Ramez) and at the bar Amir and Mahmoud (aka Samara) were some of the best and nicest people we have had the pleasure to deal with. Rooms were spotless and well maintained, as were the pool areas and gardens, the food wasn’t bad at all, we tried different things all the time, if you are a UK chips with everything personal then isn’t right for you - none on offer other than at the snack bar. Oriental restaurant isn’t the best but lovely staff there, and the location was just perfect. We’ve come home relaxed and pampered and can’t wait to come back. You’ve made us fall in love with the place and all of you.

Staff is very friendly and willing to help, sea beautiful. Food selection very good, plenty of options to choose from. Fresh juices, fruits. Great location and overall ok facilities.

When we moved into the room, the amount of dust on the floor and even in the cabinets was insane. I asked it to be washed thoroughly and actually they did it, so grear and fast service from Swiss Inn. But in general when they clean the room every day - I am not sure they even wash the floor. My kids spilled a little of sprite and it was sticky in one place - it was still sticky the next 2 days hence nobody washed it. Best way to speak to reception - then things get sorted. Rooms are good but a little outdated. Family suite I loved but it takes me to my next point. Something important to note - all rooms on the 2nd line (including garden view and family suites) have a centralised AC. That means that during winter they switch it on to warm only. So if it gets hot (which it did for us in february) - you cant put AC on cool function. We had a family suite which i actually loved, but due to being too hot and essentially AC wasn't working on cold - the hotel offered to switch us to a room on the 1st line, which was not family suite, it was a royal suite - it was ok. Being that it is the most expensive room in Swiss Inn - I found it super outdated, especially the living room area, bedroom was actually good. And again, imagine staying at the most expensive room - you expect it to be cleaned thoroughly daily, but that was not the case and at some point I just didnt want to constantly ask for the same thing so let it go. Also another thing that they can improve - place normal tea spoons in the rooms, not plastic ones. They are super harmful in hot drinks, so I was shocked that they dont have any normal spoons in the rooms. Also in the suites - one would expect a descent coffee machine like nespresso, not nescafe. Also please place slippers and bathrobes, especially in suites,one should not have to ask for it, at this type of rooms it is expected. Another thing - kids playroom that is located near the restaurant on the beach.

We arrived three days ago have tried three of the la cart restaurants one we walked out of the food took 40 mins too reach us and was Stone cold and the third was too hard to cut the seafood one was the best .I went alone too the Italian early in the evening they lost my order again not busy it is all inclusive but trying too find a waiter in the evening too serve u a nightmare

Alacarte restaurantlar,organic sebze meyve,personelin güleryüzü ve yardımseverliği (samira,mahmut,muhammet ve ahmet hep yardımcı oldular tekrar teşekkürler)bunlar tam puan.

Havuz geliştirilebilir,yenilense iyi olur,Tatlılar geliştirilebilir,demleme siyah çay yok:( yoğurt çok az ayran hiç yok(biz alışmışız arıyor insan)

Lovely resort, friendly relaxed atmosphere with great service. Rooms are well equipped with iron, hairdryer kettle, stocked fridge and tea coffee etc. toiletries are topped up regularly. Pools are heated to 27 degrees, beach has waiter service and towels provided. Food is good, plenty of choice with 4 a la carte restaurants, no need to book, and 2 buffet restaurants. Everywhere is spotless and staff are very friendly and helpful. Overall a really good holiday. Wi fi is patchy on the furthest away parts of resort but good in main buildings and around the main pools. Wine choice on all inclusive is limited, but the white is ok..

Gute Lage am sauberen Strand. Sauberes Meer. Bequem vor allem mit kleinen Kindern.

Unfreundliches, unaufmerksames, unmotiviertes Personal vor allem im Restaurant. Eintöniges Menü im Restaurant. Gastrointestinaler Infekt während des Aufenthaltes. Schon morgens früh mit Badetüchern belegte Liegen am Strand.

This was my third stay at this hotel, and unfortunately, it was the most disappointing. This time, I was placed in a building across the street instead of the main hotel. The receptionist claimed this was because my reservation was for a “garden view” room. This explanation does not make sense, as the main hotel building also offers garden-view rooms. There is also no logical reason why I would intentionally book a room across the street and have to cross the road to access the buffet. When I raised this concern, the receptionist was dismissive, insisted the room placement was correct, and offered no reasonable solution. The only option presented was to pay an additional $30 per night to move to the main building. When I stated that I would document the issue in a review, his response was simply, “As you like.” Unfortunately, this interaction, along with the lack of flexibility and disregard for a returning guest, significantly impacted my experience. I would think twice before booking again.

We had a beautifull view on the sea, this place is realy something that i can recomend.

...

... algunos detalles como chapas de puertas internas, bajo nivel de inglés de parte del personal

Highly recommend, nice staff and very clean rooms

Great view, close to the see, tasty dinners and lots more

Hi! I would like to express my gratitude for my stay at this hotel! The entire staff goes above and beyond to make your stay enjoyable. You know that every place has its advantages and disadvantages. When you come to the sea and the sun, some of the negatives fade away. I would love to return to this hotel. I would like to thank the team at the Italian restaurant: Yasmyn, Youssef, and Chef Farouk. The staff at the lobby was also very friendly and helpful. Thank you to the bartender Hassan at the lobby bar. I hope to come back soon to this nice hotel.

Herşey çok güzeldi keyifle vakit geçirebilirsiniz yemekler harika