Parque del Ceviche
Parque del Ceviche, Cancún, Distrito 1, Mexico- Park
English
Hotels in Cancún8.4Excellent(2,932 reviews) 
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81% match
Wyndham Garden Cancun Downtown
by Wyndham Garden
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About this hotel
Luxurious Accommodation
The Wyndham Garden Cancun Downtown offers elegant and air-conditioned rooms with modern décor, free WiFi, and flat-screen cable TV. Each room is equipped with a coffee-maker, microwave, and a private bathroom with a hairdryer, ensuring a comfortable stay.
Convenient Amenities
Guests can enjoy a daily breakfast spread of waffles, cereal, and fruit juice, complemented by 24-hour free coffee availability. The hotel also features an outdoor pool, fitness centre, lobby bar with a big screen, and free parking, providing convenience and entertainment throughout your stay.
Ideal Location
Located just 8 minutes from the beach and a short drive to Cancun Airport, the hotel offers easy access to both leisure and travel destinations. Explore the nearby Mayan ruins of Tulum or take advantage of the hotel's discount for the Cabana Beach Club.
Nearby Attractions
José Martí
José Martí, Avenida Cobá, 77059 Cancún, ROO, Mexico- Memorial
Caracoles y Estrellas de Mar (El Ceviche)
Caracoles y Estrellas de Mar (El Ceviche), Avenida Tulum, 77059 Cancún, ROO, Mexico- Attraction
Jardín Miramar
Jardín Miramar, Cancún, Distrito 1, Mexico- Park
Important Information
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Packed lunches
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Parking garage
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Vending machine - drinks
Toilet with grab rails
Vending machine - snacks
Lower bathroom sink
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Airport drop off
Airport pick up
Shallow end
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
CCTV outside property
CCTV in common areas
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Room Types
Junior King Suite - Non-Smoking
Up to 4 guests34 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The suite provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite features a coffee machine, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV with cable channels.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletMicrowavePrivate bathroomSofaTile/marble floorAlarm clockWardrobe or closetCoffee machine
Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
Up to 4 guests30 sqm2 Queen bed (151-180 cm wide)
The spacious double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSofaTile/marble floorAlarm clockWardrobe or closetCoffee machineUpper floors accessible by elevator
Queen Room with Two Queen Beds - Non-Smoking
Up to 4 guests28 sqm2 Queen bed (151-180 cm wide)
The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
28 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSofaTile/marble floorAlarm clockWardrobe or closetCoffee machineUpper floors accessible by elevator
King Room - Non-Smoking
Up to 2 guests25 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSofaTile/marble floorAlarm clockWardrobe or closetCoffee machineUpper floors accessible by elevator
Deluxe Family Room with City View - Non-Smoking
Up to 4 guests34 sqm2 Queen bed (151-180 cm wide)
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
34 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomSofaTile/marble floorAlarm clockWardrobe or closetCoffee machineUpper floors accessible by elevator
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,932 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 17, 2026Las habitaciones son muy amplias y limpias. Todas las areas son muy buenas. El desayuno muy bien. Lo unico que agregaria seria poner un poco mas de contactos para cargar celulares o trabajar.
9/10
Reviewed Sep 17, 2026Ubicación
3/10
Reviewed Sep 16, 2026La ubicacion es buena y mas si viajas para visitar Xcaret, ya que, es un punto de recoleccion y es comodo
Me robaron mis lentes Longchamp de la habitacion, eso me puso triste porque los compre para mi viaje, por mas que llame y pedi info siempre me respondieron con un ¨No se encontro nada en la habitacion ni en objetos perdidos¨ solo que a mi me consta que estaban en la habitacion y que ahi los deje.
8/10
Reviewed Sep 10, 2026La cama era cómoda y el baño amplio.
Tuvimos que pedir cambio de habitación al llegar dado que las paredes no aíslan bien el sonido y se escuchaba perfectamente la pareja de al lado, tuvieron que ubicarnos en una habitación sin vecinos.
7/10
Reviewed Sep 4, 2026Buenas instalaciones
El recepcionista me trató del nabo se me quedó el ine en cd pero lleve mii encía vigente y dico al q soy cliente ya no acepto ese como Tuve q pedir m envíen por whats a mis familiares en lo q me tuvo parado un buen rato
10/10
Reviewed Aug 25, 2026La limpieza, la ubicación, la cama y la atención
10/10
Reviewed Aug 24, 2026La atención, céntrica para moverse en relación a los negocios. Limpieza.
No tengo comentarios al respecto
4/10
Reviewed Aug 20, 2026L’emplacement
C’est pas propre
4/10
Reviewed Aug 19, 2026Grande chambre
Pas très propre
8/10
Reviewed Aug 18, 2026La temperatura de la habitación y las camas
El agujero que hay entre el embellecedor y la repisa del balcon. Nosotros con un bebe era muy peligroso.
9/10
Reviewed Aug 14, 2026Todo oki
10/10
Reviewed Aug 13, 2026todo
nada
10/10
Reviewed Aug 7, 2026Bom espaço e estrutura.
9/10
Reviewed Aug 5, 2026Espacioso, buenas amenidades, buena señal de wifi
Pasillo de abajo con olor a humedad pero considerando la época de calor no hay problema pues no es largo.
3/10
Reviewed Aug 3, 2026Tenía estacionamiento propio, a un costado hay una taquería buena para comer, tienen room service.
Camas no estaban cómodas, instalaciones del hotel son viejas, ruido en los pasillos (hay un cuarto de máquinas donde están los aires acondicionados), las paredes del cuarto son muy delgadas (seguro de tablaroca) y escuchamos toda la noche las risas y pláticas de los del cuarto de a lado hastas las 4 am. Para facturar el desayuno es un problema, tienes que llenar un formato en google docs ???? Le pegaron el letrero de Wyndham Garden a un hotel viejo.
1/10
Reviewed Aug 2, 2026Nada un hotel normal
La mala atención del personal y la mala interaccionentre su plataforma y el hotel, ya que no me respetaron nada de lo publicado
9/10
Reviewed Jul 26, 2026Las camas
10/10
Reviewed Jul 24, 2026O café da manhã é bem simples!
Ótimo custo benefício
10/10
Reviewed Jul 19, 2026Comodidad de camas y aire acondicionado
Nada
10/10
Reviewed Jul 13, 2026la habitación es muy agradable, además la ubicación me queda muy bien para mis actividades
no tengo comentarios
10/10
Reviewed Jul 13, 2026Limpio, cómodo, sencillo
Nada. Para la relación entre el precio y la calidad, muy bien
8/10
Reviewed Jul 13, 2026La habitación
El Checkin muy demorado
1/10
Reviewed Jul 11, 2026Ubicación y parking
El checkin pésimo, por decir que la recepcionista ni gesticular, ni siquiera nos inco piso de la habitación, ascensor, servicios del hotel, nada Al llegar un día laboral, lo que esperas es llegar y descansar, no lo conseguí, la habitación con un olor a húmedad insoportable, el Aire acondicionado con un ruido entonecedor, no te deja descansar y lo tienes que apagar, las toallas del baño rotas. Una estancia totalmente desagradable Relación calidad precio menos de 0, dista mucho de un hotel con un mínimo de calidad. Totalmente desaconsejable.
9/10
Reviewed Jul 5, 2026Su ubicación y tamaño de las habitaciones.
Un poco descuidado y viejo en cuanto al mobiliario.
8/10
Reviewed Jun 29, 2026Yo creo que el precio por lo que ofrecen. todo el personal muy amable, Cesar se porto super bien, dando informacion correcta.
No hubo mucha limpeiza, los vasos y charolas del room service no se retiraron..
10/10
Reviewed Jun 24, 2026Good
Good
10/10
Reviewed Jun 23, 2026Good
Good
10/10
Reviewed Jun 23, 2026Muy cómodo
Muy limpio
10/10
Reviewed Jun 23, 2026Victor is the best server ever!!!! So kind he got us bags with our names on it for our trip. He is the best and made our experience so so special and memorable!!!
10/10
Reviewed Jun 21, 2026Good
Good
9/10
Reviewed May 23, 2026La ubicación, la comodidad y la atención del personal
Todo muy bien
6/10
Reviewed May 20, 2026Las instalaciones
No me han solucionado el tema de la facturación
8/10
Reviewed May 13, 2026Localização, atendimento da recepção, garagem para o veículo gratuito.
A temperatura do salão do café da manhã extremamente gelada, atendimento demorado quando solicitado troca de roupa de cama.
10/10
Reviewed May 10, 2026La ubicación es excelente ya que edta muy cerca del centro y de plaza las américas. La habitación tenía la temperatura perfecta y la cama era muy comoda. Te ofrece cafetera con todo lo necesario para prepararte un rico cafe por la mañana
Nada
6/10
Reviewed May 3, 2026É um hotel funcional, clássico “hotel pra dormir”, tem estacionamento grátis e café da manhã
Chuveiro fraco e estrutura bem caída
10/10
Reviewed Apr 22, 2026El servicio al cliente
El aire acondicionado sonaba demasiado para poder dormir teníamos que apagarlo
7/10
Reviewed Apr 9, 2026Location was good. Room and room also nice.
Breakfast was poor and repetitive
4/10
Reviewed Apr 3, 2026لم يعجبني شي ابدا فندق مخيب للامال
رائحة الغرفه والحمام كريهة جداً والغرفه غير نظيفة وسعر الغرفه جداً مبالغ
1/10
Reviewed Apr 2, 2026Cuando llegue al hotel me cancelaron la reserva tuve que buscar un hotel de emergencia fue todo un estrés...por dicha conseguí en otro hotel no recomendaría nunca este hotel jamás!!!
Me cancelaron la reserva y tuve que buscar otro hotel de emergencia!!
7/10
Reviewed Apr 1, 2026Localização , chuveiro e tamanho do quarto. Estacionamento 24horas. Checkout rápido e tranquilo. Ar condicionado bom, cama boa. Tv a cabo boa.
Café da manhã pouca variedade e igual todos os dias., os funcionários do hotel não ajudam com malas ou prestando suporte oferecendo carrinho, nós que tivemos que ir atrás, estávamos com crianças pequenas e idosa. Travesseiros podia ser melhor.
7/10
Reviewed Mar 25, 2026Mejorar la oferta del desayuno
7/10
Reviewed Mar 7, 2026La ubicación las instalaciones
Que me cobraron 30% de lo que figuraba en la reserva de booking, un robo a mano armada
5/10
Reviewed Mar 6, 2026Os funcionários do hotel foram muito atenciosos. Forneceram box lunch pro nosso café da manhã, pois tivemos que sair antes do horário do café pra fazer passeio.
O quarto estava com cheiro de tinta. O buffet de café da manhã era muito fraco com poucas opções. Comemos no restaurante do hotel, pedimos o menu executivo e foi bem ruinzinho. A noite pedimos o que estava no cardápio estava muito gostoso, nem parecia ter vindo do mesmo lugar do almoço. No dia seguinte quando precisamos do restaurante às 22h falaram que o serviço já tinha encerrado mas que tinha o cardápio do room service e que seria até às 4h da manhã. Mas quando fomos fazer o pedido falaram que só tinha lanche e pizza, uma pena porque os tacos do dia anterior estavam deliciosos e a gente queria repetir.
10/10
Reviewed Mar 2, 2026Struttura di livello top!!! Ottima qualità prezzo!!!
10/10
Reviewed Feb 26, 2026Nice place
NA
10/10
Reviewed Feb 25, 2026La atención del personal y la limpieza y también la ubicación. Saludos cariñosos para todas las personas que estuvieron atentos en cuanto a los requerimientos.
10/10
Reviewed Feb 24, 2026La ubicación, limpieza y atención del personal
El sanitario estaba constantemente con problemas
2/10
Reviewed Feb 16, 2026Bad run down hotel and they will steal your money extra charges..alot people in the past have claim stolen items happens here..
5/10
Reviewed Feb 10, 2026Le buffet normalement chaud du petit déjeuner n’était jamais chaud. Pas une grande variété non plus : Œufs brouillés, fèves noires en sauce et plat de viande avec légumes mélangés.
6/10
Reviewed Feb 1, 2026Wyndham Garden Cancun Downtown is located along Av. Tulum (route 307), a major thoroughfare in Cancun downtown. It is not in the downtown core, though there is a 7-11 and a few sit-down eateries within walking distance. You can easily reach other places via Didi/Uber. We got a king room at Wyndham Garden. The room is of decent size, with a king bed, a sofa, a writing desk, a clean bathroom with shower of good water pressure. The room has a balcony overlooking the city. The hotel also has an exercise room in the 1st floor with a treadmill, a stationary bike, a weight lifting machine and a water machine. There is a rooftop balcony that you can walk around that is overseeing the city. The hotel provides daily breakfast buffet (included in our booking), which includes a good international/Mexico selection, such as fried zucchini, eggs, tortilla chips, ham, cheese, hard boiled eggs, cut fruit (honey dews, honey melons, water melons, bananas), coffee, fruit juice. The breakfast is of basic quality. The restaurant also has an evening buffet at 220 pesos per person. Overall, this is a fair quality budget hotel to be used as a base to explore the surrounding area of Cancun.
1/10
Reviewed Jan 31, 2026Nada en absoluto
Pésimo servicio al cliente
1/10
Reviewed Jan 31, 2026Quisiera decir que algo me gustó, pero no fue así
El servicio del personal, especialmente en recepción, no volveré a este hotel.
5/10
Reviewed Jan 28, 2026La ubicación
El desayuno incluído, es poco posible alcanzarlo, el horario des muy corto y termina a las 9:00 am, por lo tanto no lo alcance, los baños no estaban completamente limpios y es antihigiénico
7/10
Reviewed Jan 27, 2026The location was good, very near to the American Plaza
front desk and the overall upkeep of the property, needs remodelling
8/10
Reviewed Jan 23, 2026El hotel en generas se encuentra limpio, la gente es muy amable, desde los de limpieza hasta los que te atienden al llegar, me permitieron hacer check in llegando
Mi habitación todo el tiempo olía a humedad, se entiende un poco pues la mayoría del tiempo anda uno húmedo, la otra habitación de descompuso el clima, el desayuno bufete tenía pocas cosas a elegir y los huevos siempre se sentían y se veían crudos
10/10
Reviewed Jan 20, 2026The location was very good for us. We mostly had things to do in centro so it was good location for us.
Everything was good.
10/10
Reviewed Jan 20, 2026Todo
Todo
9/10
Reviewed Jan 19, 2026un edificio no tan grande, rapido para subir o bajar, no tiene mucho que desplazarse, esta cercano a una plaza comercial las amaericas, asi que tienes opcion d salir, esta cercano a todo, un buen lugar para descansar. limpio y ordenado
el servicio de alimentos, era a la carta y estuvo medio lento a pesar que habia poca afluencia de personas en el establecimiento, el dia que fue buffet no me gusto muy poca variedad de platillos y el mesero tardaba bastante y eso que solo estab al pendiente del cafe, ojo aqui, mejorar el servicio con meseros.
9/10
Reviewed Jan 19, 2026amabilidad
8/10
Reviewed Jan 19, 2026La atención del personal
Poca variedad en los desayunos
9/10
Reviewed Jan 18, 2026La atención del personal.
Nada. Muy conforme.
7/10
Reviewed Jan 18, 2026location close to commercial business, room okay, old building out dated washroom, breakfast was okay, staff very helpful.
pool cold, washroom outdated, room cold no heat
5/10
Reviewed Jan 16, 2026La cama
Tostadora en mal estado, limpieza de los pasillos regular, ventanas descuadradas de la pieza, agua tibia (no caliente), un foco quedamado (el de la entrada).
9/10
Reviewed Jan 15, 2026Reasonable budget hotel for one night stay before catching ADO bus to Merida. It was clean, comfortable bed and the staff were very friendly and efficient. Buffet breakfast was good, especially the scrambled eggs.
To be honest, the hotel is looking tired and our bathroom needed a refit.
8/10
Reviewed Jan 14, 2026hay un oxxo y un seven abajo, hay un restaurant tambien a lado muy amable el personal
10/10
Reviewed Jan 14, 2026Me encantó el trato del personal, muy limpio y bien ubicado.
Nada
6/10
Reviewed Jan 14, 2026The manager,Rebecca, was great
The women, named Karen, at the restaurant checkin was rude, lazy and useless
8/10
Reviewed Jan 12, 2026Lo mejor, la comodidad de la habitación y la atención del personal.Hacen la experiencia más agradable.
El área del Gimnasio tiene mucho para mejorar. Pienso que no acompaña el prestigio de la cadena Wyndham.
7/10
Reviewed Jan 12, 2026Ter estacionamento e recepção 24horas, ter uma boa ducha para tomar banho e máquina de gelo no andar. Ter elevadores torna o processo bem acessível e carrinho para transportar as malas, também ajudam.
Parte da refeição deixou a desejar. O cafe da manhã incluso é ok, porém repetitivo, mesma coisa todos os dias e falta utensílios como pegadores para servir, então os hóspedes misturam as colheires da gelatina com o queijo ou as frutas etc. Nesse ponto de ter poucos itens para servir, era anti higiênico. Além disso, o valor pago no local para o que o café oferta é muito caro 220pesos mexicanos. Não vale a pena. Adicional Opções de menu muito fraca para um refeição noturna.
6/10
Reviewed Jan 11, 2026It was clean
The hotel has a strange smell throughout. Not sure if it is the cleaning agent they use. It smells like chlorine. The elevator is stuffy. Breakfast is ok.
6/10
Reviewed Jan 11, 2026Manager Rebecca was great. Nice bed. Good internet. Felt safe.
The restaurant staff generally was below par. Often no corkscrew to open wine bottles at the restaurant. The ladies at restaurant refused at first to let me have a take out fajitas meal at dinner time. Lousey loud music at the pool.
7/10
Reviewed Jan 11, 2026ארוחת בוקר טובה.
חסר קומקום חשמלי בחדר.
8/10
Reviewed Jan 9, 2026Rebecca is great. Breakfast good buffet. Good wifi, air conditioning and umbrellas beside the pool. Quiet, safe. No corkscrew at restaurant to open wine bottles???
6/10
Reviewed Jan 8, 2026We hadden een bed daar is alles mee gezegd
Neem zeker geen ontbijt
10/10
Reviewed Jan 6, 2026Todo es genial
Sin comentarios
5/10
Reviewed Jan 5, 2026La habitación grande y limpia.
El ruido que hacen los aires acondicionados.
8/10
Reviewed Jan 4, 2026Si, muy bien la relación calidad y precio. Su ubicación es maravillosa, ahí es el punto de encuentro para la salida a todas las excursiones de todas las empresas. Está cerca de todo, casa de cambios, 7 eleven, restaurante etc.
La instalaciones requieren mantenimiento y un cambio TOTAL de las toallas. Estás son muy viejas y necesitan se reemplazadas. Un día, de todos los de la estancia, específicamente el 1 de enero, no hicieron limpieza de la habitación y cuando se les reclamó indicaron que no habían alcanzado por el reducido personal ese día El tiempo de duración para el desayuno es muy corto, a las 10 cierran el restaurante
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Friendly staff
- •Comfortable beds
Areas to consider
- •Cleanliness issues
- •Poor breakfast
- •Maintenance needed
Cleanliness
6.86/10Multiple mentions of mold smell and cleanliness issues.
Service
9.83/10Many instances of helpful and accommodating staff.
Location
9.37/10Convenient location near amenities and attractions.
Room Quality
7.82/10Comfortable rooms, but some complaints about maintenance and mold.
Amenities
8.35/10Standard amenities, but needs improvements.
Value for Money
8.81/10Decent value considering allowed budget options.
Food and Beverage
7.36/10Poor breakfast options and limited quality.
Overall Experience
8.83/10Mixed experience with positive service and location.