Atatürk
Atatürk, Cumhuriyet Meydanı, 50650 Ürgüp, Turkey- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Unique Cave Rooms with Modern Amenities
Experience a blend of traditional charm and contemporary comfort in our cave rooms at Hezen Cave Hotel. Admire the natural cave walls and hardwood floors while enjoying modern amenities like custom-made toiletries and separate living areas in our suites.
Charming Breakfast Room and Communal Facilities
Start your day with a delightful buffet breakfast in our cozy breakfast room, complete with a stone fireplace and antique décor. Take advantage of our communal laundry room, ironing facilities, and tour desk for a hassle-free stay.
Convenient Location and Nearby Activities
Conveniently located just a 5-minute drive from Göreme National Park, our hotel offers easy access to local attractions. Explore the Göreme Open Air Museum, go hiking, or embark on a thrilling hot air balloon ride. Book your stay now and enjoy complimentary private parking on site at Hezen Cave Hotel.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
4 adults · 5 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
95 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
45 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
65 sqm
In-room amenities
1 King Bed and 2 Large Twin Beds
1076-sq-foot individually decorated room with a deck/patio
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Electric kettle and free bottled water
Sleep - Premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), 2 Twin bed (90-99 cm wide)
Room details
100 m2
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Tout . L’emplacement, le style tryglyotique avec juste ce qu’il faut de moderne c’était magique . L’accueil chaleureux, la gêne du personnel, la qualité de service , la qualité des repas , le meilleur petit déjeuner que j’ai eu en Turquie, etc … Le propriétaire Mr Hakan est d’une gentillesse incroyable. Il nous a aidé à organiser notre séjour , trouver les activités, le chauffeur aux meilleurs prix et était disponible. Mention spécial à Ahmed ( à la réception qui est devenu de par sa gentillesse le chouchou de mon petit garçon) . Ps: Ma fille a oublié son téléphone dans la chambre en partant, ils m’ont contacté et se sont proposé de le l’expédier à Istanbul ! Je recommande les yeux fermés 😑 ! Meilleur séjour en Turquie 🇹🇷
Rien
I have one of the most memorable experiences in life, my family and I loved every single bit. Ms Aylin at the reception was more than great. Professional, helpful and kind. She showed us the rooms before check-in. This is the first time we experience cave stay. The view or the lit cave houses and hotels across the valley from our hotel was stunning. We woke up to a beautiful sunrise. The morning breeze was sensational. Rooms are as beautiful as in pictures: very clean and very spacious. We had a memorable stay. Breakfast was warm and gently prepared in a way that makes you feel you are a guest at a Turkish family’s house. Yaşar - was the chef and waiter. Parking was adequate - not sure how they can accommodate cars if all guests with cars. We loved it and definitely recommended for couples, friends groups and/or families.
Todo, hoteleria de primera clase. Además, preciosa decoración, vista excepcional, personal muy atento. Desayuno estupendo, buena calidad de los alimentos.
Nada
Excellent séjour, l'hôtel a une vue magnifique et plein de terrasses ou l'on peut se poser. Le restaurant est exceptionnel, le petit déjeuner copieux et à la carte, le diner excellent. Le personnel est très attentionné et agréable, de bons conseils pour visiter la région et découvrir les alentours.
Rien à dire
Perfecte kamer, zo mooi!
-
L emplacement L accueil personnalisé Le design de l établissement Le dîner et petit déjeuner excellent
Juste la rapidité de service du dîner, pas eu le temps de terminer nos mezes que nos plats ont été servis- idem pour l arrivée des desserts.
Just okay. The rooms are cute. Don’t book for the “Michelin” restaurant - not sure what earned them that but it must have been a previous chef/menu. Also absolutely no vegan breakfast options other than a piece of bread and fruit. Not very Michelin-level. Very basic amenities and food. Not worth it as you will be far removed from anything in Cappadocia and will need a taxi to get anywhere - they will call the taxi and it will cost a pretty penny for any place you want to go. Their taxi driver will also end up charging double once you complete your trip. Stay in Goreme, it is not too crowded and while traveling it is good to be somewhere lively with more than one (terrible) restaurant. Not very helpful in making sure you make the most of your Cappadocia stay so make sure you know every single thing you want to do and see. It is very necessary to have the taxi take you around but dont expect it to be an actual day tour like they advertise as it is a literal taxi, he does not speak English or explain where you are, will take you on aide quests to friend/family businesses and it will delay your other tours so say no when you want to because sites close at 6pm.
The staff were exceptional. Went out of their way to make our stay pleasant. The room was comfortable and had everything needed.
I do not have anything that I did not like.
Great location. I could always see Ortahisar Castle. It is located a 10-minute walk to Ortahisar Center.
The toilet and shower were in the same room, but the toilet door was broken and wouldn't close.
Colazione e posizione
Nulla, va bene così
Words cannot express what a wonderful place this is! As fellow hoteliers, the amount of care, hard work and meticulous attention to detail that went into creating every aspect was not lost on us. Rooms are all spacious and absolutely beautiful. Food is delicious. Service is warm and personable. The experience you have here far exceeds the price point. We stayed 4 nights but could have easily stayed a week. Book it. You won't be disappointed.
⭐️⭐️⭐️⭐️⭐️ staying at hezen felt like heaven. my boyfriend and i decided to visit cappadocia and it felt like a couples retreat. everything from check in to check out was sesmless. front desk guy was helpful during check in and helped us to our suite with our luggages automatically. now let’s talk about how beautiful the superior suite was ! it was quiet, cool, and felt like something straight out of a movie. truly magical and homey. breakfast plus the service was our favorite experience! yusef and ahmet were attentive to every detail. it was pretty cold in the evenings and right away they came to us with blankets, set up our table, and lit candles for us. they really went all out with making us feel incredibly special. felt so nice to relax and have them literally take care of everything. we loved going out to the terrace in the evening for dessert. honestly we didn’t have to ask for anything! before we even thought of asking, they were already on it. mustafa saw us on the terrace at night and came by with a heater - an angel! we loved the location, it was peaceful and quiet. hotel was aesthetically pleasing. there was a grass area with lounge chairs that felt straight out of a fairytale. picture worthy for all content creators :) we HAPPILY and TOTALLY recommend staying here for families, couples and even solo. look forward to staying here again. ⭐️⭐️⭐️⭐️⭐️
Le buffet est de bonne qualité avec des produits locaux. Si le soleil est présent, n'hésitez pas à vous poser sur une table en terrasse.
La télévision ne fonctionnait pas mais comme nous sommes venu pour visiter et non regarder le petit écran, cela nous importait peu.
Amazing hotel and excellent service
Location, view, breakfast, early check out lunch box, organization
Bathroom only accessible through one bedroom, noisy doors
We absolutely loved this hotel. It was away from the crowded conditions in Goleme but still situated amongst caves and with a beautiful view of a cave castle within walking distance. The room was comfortable, the restaurant had great food and the staff were very helpful. Loved it!!!
Hotel affascinante e accogliente con vista magnifica davanti ad una castello orlato, scavato in una grande roccia di tufo. Il proprietario di origine turco-francese ha ristrutturato antiche abitazioni nelle cave della Cappadocia in un boutique Hotel di gusto raffinato Camere pulite, spaziose e profumate Colazione ricca e varia con cucina aperta per piatti caldi tutto il giorno a disposizione gratuitamente bevande calde e fredde con deliziosi dolci Ristorante di squisita cucina turca Personale gentile, accogliente Una nota: ho dimenticato la borsa a cena al ristorante e l’indomani mattina mi è stata restituita integra dal direttore
Struttura molto pulita e bellissima curata nei dettagli. Personale gentilissimo. E’ piaciuta molto anche ai bambini!
La posizione , e l’articolazione dell’albergo con camere diffuse nelle rocce Ottimo il ristorante
Gorgeous boutique hotel. Interior decor charming. Wonderful and friendly staff. Amazing view. Nice breakfast.
AC wasn’t as cold as desired. Family suite that fits 6 only had 1 bathroom.
The staff is amazing. They guided us to schedule things, found drivers and gave an extensive list of options and costs. Everyone on the property is super helpful. The room was massive with one bathroom. Its a cave hotel so the dust tends to fall off the wall. The location is in a quieter part and not in Goreme town which is the busy town a short drive away.
The food including the breakfast wasnt great. All kinds of eggs they do are not great.
What a wonderful stay at Hezen Cave Hotel. Check in was seamless and we were offered Turkish tea/coffee upon arrival. At the reception desk - Ozgur, Yuksel and Caner were simply amazing. We booked all our tours through the hotel and didn’t have any issues. The manager Mehmet was very friendly and helpful. He told us about Cappadocia and It’s history. Mustafa the bellboy was also very helpful. The food in the restaurant is delicious. It’s not a large selection but everything was fresh and delicious. The waiters - Ahmet, Zeliha, Taskin and Yusuf provided top notch service. Their breakfast is also excellent. This hotel is very quiet and peaceful. The staff go out of their way to make sure that everyone is happy. I would highly recommend this hotel in Cappadocia.
Staying at this cave hotel was an unforgettable experience! From the moment we arrived, we were blown away by the stunning views, warm hospitality, and the unique charm of the cave rooms. The architecture beautifully blends tradition with comfort – our room was cozy, spotless, and full of character, with modern amenities and thoughtful touches throughout. The staff went above and beyond to make us feel welcome, offering great recommendations and helping us arrange balloon rides, tours, and transportation. Breakfast was a daily treat – fresh, generous, and served with breathtaking views. The location was perfect: quiet and peaceful, yet close to all the main sights. This hotel made our Cappadocia experience extra special. We can’t wait to return and wouldn’t hesitate to recommend it to anyone visiting the region. Five stars without a doubt!
The hotel was incredible. Such gorgeous room and staff really go above and beyond to meet your expectations. Very happy with hotel.
It was a little far out from main town , Goreme. You need to take a taxi into town. However Cappadocia is a big place and you need to get a taxi to all touristy sites anyway.
Highlight of our trip!!! The hotel was so calm and relaxing and the staff were so lovely. Food was absolutely delicious (especially the orange juice at breakfast!!)
Located with a fabulous view of the old fort/castle. Designed with a charming aesthetic and eye for detail. Very comfortable cave style suite with separate living room and bedroom.
Nothing
Excellent view and nice staff
Very comfortable room and friendly and helpful staff.
Lovely!
We had a fantastic stay at this hotel. We arrived late in the evening and we were still offered beverages and given cookies when we were shown to our room. The weather was quite chellenging during our stay. The hotel worked tirelessly to get us scheduled and re-scheduled on several activites. They did a wonderful job of scheduling a private camel safari, a private ATV tour and balloon rides. Our experiences on all 3 were amazing! My son had a birthday on a night we ate at their excellant restaraunt. I asked for a good dessert suggestion. Instead, they went out and bought a cake from a local bakery. It was one of the best displays of service I have ever seen. This hotel has beautiful views and was near by all of the attractions while being a little bit outside the crowded tourist area. Our room was wonderful and housekeeping was very good as well. I would love to stay here again!
We had an amazing stay at this hotel. Our cave room had a view of the Ortahisar castle that was breathtaking and the amenities and comfort of the room were also wonderful. The attention to detail and service was appreciated and rarely found any more. The breakfast was delicious and generous and we ate several other meals at the hotel and never became bored with the food. The staff was attentive to any questions and arrangements we needed made and provided great suggestions on sites to see in the area. They arranged our private transport to and from the airports and was very reliable. Overall we loved our stay and the views from all the outdoor spaces and our room will be fondly remembered. Highly recommend.
Very comfortable, cosy and amazing environment. Staff very hospitable and helpful. Amazing food and free water and hot beverages throughout the day. Location is awesome and mesmerizing. Happen to meet the owner. A thorough Gentleman, extremely positive and helpful person.
Beautifully decorated and a quiet location. Lovely staff (the tips on what to do just exceptional) and tasty food (loved the fire pits)
Nothing!
Staff was very nice and accommodating
Everything and everyone from the reception to the room and their restaurant was great! The service all around was 100% wonderful. Great views and walkable access to local shops and restaurants. The rooms are beautiful and cozy. I recommend Hezen for those who want to have a beautiful unforgettable stay.
My first interaction with the Hezen Cave Hotel came after the booking and my messaging with Mehmet the Manager of the hotel he was extremely helpful in answering all my queries, and he helped organise a shuttle car service for when I landed at the Nevsehir airport, to provisionally book a balloon ride for me. The conversations made me feel confident that I had made the right choice in booking the Hezen Cave for my stay, I had decided to spend the 7 days of my entire trip in the region to rest, relax and explore the region of Cappadocia and find out more about Turkish culture on my first trip to Turkey as a solo female traveller. The area of Ortahisa and the Hezen Cave Hotel and its people proved to be an excellent choice for me. I was so impressed with the attention to detail of the hotel, the owners have created such a luxurious space, the interior is beautifully designed and the ambience is one of comfort and ease. The room I stayed in was described as standard, however, there was nothing standard about the room! it was gorgeous, from the hammam-style bathroom, the small private terrace, to the cave interior, I slept so well, and it was lovely to wake up in lovely surroundings. The staff was so hospitable, such a great group of people who were so kind and welcoming, who provided service with a smile, and they were constantly ensuring that all was well with me, I will remember their warmth for a long time – though I am planning a return trip!
My first interaction with the Hezen Cave Hotel came after the booking and my messaging with Mehmet the Manager of the hotel he was extremely helpful in answering all my queries, and he helped organise a shuttle car service for when I landed at the Nevsehir airport, to provisionally book a balloon ride for me. The conversations made me feel confident that I had made the right choice in booking the Hezen Cave for my stay, I had decided to spend the 7 days of my entire trip in the region to rest, relax and explore the region of Cappadocia and find out more about Turkish culture on my first trip to Turkey as a solo female traveller. The area of Ortahisa and the Hezen Cave Hotel and its people proved to be an excellent choice for me. I was so impressed with the attention to detail of the hotel, the owners have created such a luxurious space, the interior is beautifully designed and the ambience is one of comfort and ease. The room I stayed in was described as standard, however, there was nothing standard about the room! it was gorgeous, from the hammam-style bathroom, the small private terrace, to the cave interior, I slept so well, and it was lovely to wake up in lovely surroundings. The staff were so hospitable, such a great group of people who were so kind and welcoming, who provided service with a smile, and they were constantly ensuring that all was well with me, I will remember their warmth for a long time – though I am planning a return trip! The breakfast was outstanding, and I was spoilt for choice, everything from typical breakfast fare, the deli selection, the range of omelettes, the bread, I love Turkish bread, the variety of cheese, and to finish the Turkish tea, which became a favourite of mine. Mehmet provided time and space to let me know all the activities available, and the reception staff were so helpful in organising the trips and the transportation. I enjoyed the conversations, with the offerings of Turkish tea, the people at the Hezen Cave are the jewel in this luxurious crown. I especially want to thank the owner Mr Hakan, for the wonderful hotel that he has created and the staff that he has around him, they are a credit to the hotel, and they made my stay so memorable. I want to thank Belfin, Caner, Mehmet, Yuksel, and Mr Hakan for their excellence, kindness generosity of spirit, and care towards me during my visit. I am so grateful that I got to spend some time in this wonderful place and I will be back!
The cave hotel experience was just so cool. Hakan and his staff were attentive and very hospitable during our entire stay.
The hotel is beautiful, very well located, amazing view to the Ortihazar castle and to the town in general, the breakfast which is included is delicious but the most important thing of all is the hospitality and courtesy of the staff. Hakan, Caner, Hajmet, they're all very nice and accommodating. We're going to recommend to all my friends and family when they come to Cappadocia. What a great experience!
Hermoso hotel, la gente muy amable. Todo excelente !
Very cozy, well maintained and overall excellent experience
Nothing
Amaizing people. Very Nice and recommended a lot to visit in the area
The hotel and room were beautiful and eclectic. Amazing views of the village from the hotel terrace. The staff were very helpful and friendly. Breakfast and dinner were delicious too.
Göreme is a hot spot for tourist activities, amenities and restaurants so we had to take a 15 min taxi from the hotel in Ortahisar into Göreme.
Gorgeous cave hotel. highly recommended
Beautiful hotel in an amazing location. Restaurant also brilliant
Recommended. Friendly and welcoming. Resturant was very good! Great views and the town is nice and quiet.
Awesome, beautiful hotel! Wish we could have stayed here longer. The hotel itself is lovely. Lots of little terraces with great views (especially at night). Reception and staff were all very friendly and accommodating and courteous (for example, they had someone drive us to a carpet store, gave us blankets and turned on the heater when we were sitting outside at night, and packed us lunchboxes when we left super early for our hot air balloon ride). Our room was clean and spacious - more space than we even needed. The restaurant food was delicious, from the bread to the main courses, to the dessert (the candied pumpkin dessert with fairy floss was my favorite one). Breakfast was lovely as well - a variety of cheeses, fruits, pastries, plus omelette dishes. It did get cold at night so bring some sweaters/jackets. There is a little laundry room guests can use which was a plus (although it did take total over 4 hours to wash/dry one load). Because of all the little steps/terraces, I would advise not to bring a 25kg suitcase (like I did) - it was hard lugging it back up to the lobby at 4a. I can't recommend enough if you are staying in the area (even if you want a good restaurant to eat at). I would definitely stay here again!
We made our reservation very last minute as the hotel we had initially booked did not match the photos that were posted online. On arriving at the hotel, we explained why we made the reservation 30 minutes ago and told the manager that we were aware of how early we were at 9:30 am and checkout starts at 2:00 pm, requesting him if we could just drop off our bags. He kindly told us not to stress and that he would see what he could do, and very graciously told us to enjoy a complimentary breakfast – which was very much needed after 8 hours of travelling. The breakfast was delicious, and the hospitality was impeccable. The manager was also kind enough to upgrade our room to a suite and we were able to check in at 10:00 am. 5 minutes after checking in a female staff member accompanied by a male staff member dropped by to offer us a complimentary bottle of wine to de-stress. I liked that the hotel had put thought into sending a female staff member as we were 2 girls travelling together. It was much appreciated! Overall the stay and hospitality were so fantastic and welcome after our difficult time in Istanbul that my friend and I debated extending the trip to relax further, which we were unable to due to the nature of our further bookings. Highly recommend Hezen Cave and I will be suggesting the property to all my friends and colleagues that will be going to Cappadocia!
Absolutely fantastic hotel, highly recommend to anyone staying in Cappadocia. The staff are incredible, so helpful and warm. Probably the best we have ever been looked after by hotel staff. Excellent food in the restaurant and great place to relax and unwind. Cannot recommend enough!
What a unique experience. Our room which was a suite was very comfortable. It had a great bathroom with a small hamman! The inn looks out over the town and the castle. There's a great tented sitting area that is perfect in the evening. And the staff was exceptional especially the reception crew. I spent a lot of time talking with them while my husband went to a hamman and enjoyed them so much. Turkish breakfast outside on the patio was delicious! It's very quiet at the Hezen. We loved it!
Excellent breakfast - super friendly staff
Everything was perfect
Very nice hotel, quiet and peaceful. Great decor and very homely. Staff were friendly and polite. Amazing views.
Great service from warm personnel, cosy environment
Nothing
We loved everything about this hotel. It was just the right size, with an extremely welcoming staff, wonderful breakfast, and lovely outdoor patios, where you can sit and enjoy the views. The rooms are very small, but hey, you're in a cave! We liked the location, too; there are some windy roads to get to the hotel, but Ortahisar is charmer, much quieter and more pleasant than Goreme.
Kindly avoid this horrible hotel..v stayed 3 days n worst experience..location n view frm the hotel is amazing ut this hotel lack basic service part.no room service facility is zero..for simple water bottle u have to go to go by your self at night..hygiene cleanliness is zero..one old housekeeping lady comes n what she clean god only knws...no supervision is done..our roo Was nt clean after long day of sightseen inspite of reminding them before leaving for the day..one more thing I observed they don't change the bedsheet after guest check out...pathetic.. .
Excellent and knowledgable staff with very unique hotel ambiance.
This hotel is amazing with exceptional staff who go above and beyond to ensure a great stay. The owners are very accommodating, always attentive to guests' needs and requests. The rooms are clean and comfortable, the amenities are top-notch, and the atmosphere is welcoming. Whether you're here for business or leisure, you'll feel right at home. Highly recommend for an outstanding experience.
Everything was great. The rooms were spacious and had everything to make the stay comfortable. The staff is knowledgeable and helped us organize events which enhanced our experience at Cappadocia.
Be aware that since this is cave hotel, sometimes small sandy particles fall down from the ceiling. Nothing serious but don’t leave your open suitcases right under.
Location, ambience
For this trip with my adult kids, I wanted an authentic vibe, family owned hotels. No big brand and not luxury. I love this boutique hotel, a genuine feel to Cappadocia. The owner and staff are so friendly and helpful. The food is excellent and the vibe is chill. The rooms are truly in cave in an old building, not a replica. Cappadocia is changing get here before it becomes too expensive and touristy. Lots of construction going on...
편안 하였으나, 외진곳에 있어서 주변 관광은 엄청 불편
We absolutely loved this place! Beautiful hotel, rooms were decorated beautifully with lots of space but you truly felt like you were in a cave! Views, food and staff were fabulous. Very welcoming and homey atmosphere. Highly recommend it!!
Sometimes your shoulders drop and your face relaxes when walk into a hotel after a long day. This is one of those times. The staff was very attentive and genuine. The buildings and rooms were will appointed and maintained. The breakfast spread was very large and tasty. Dinner was delicious. The lamb shanks melted off the bone. I highly recommended this hotel
- The structure itself is beautiful. Wonderfully renovated and tastefully furnished. - The kindness of the staff, especially at check-in, stands out. They have a perfect idea of how to approach the customer. Well done. - Not only did they provide us with the quiet room we requested, but they also surprised us with the décor. So sweet.
I would like to point out that the following feedback is aimed solely at stimulating areas for improvement in what is already a very good structure. - Please try to find a solution to soundproof the windows and doors. The litanies of the neighboring mosque's muezzin disturbed our sleep at 4 in the morning. - The bed duvet is too small compared to the size of the mattress. An additional blanket in the closet would help. - The value for money is okay, but not exceptional, especially considering that the location of the property does not justify the price compared to other similar properties in much nicer surroundings like Uçhisar or Ürgüp. Furthermore, the quality of the dinner catering did not seem adequate for the cost. However, I am sure that you will raise the standard once the professional kitchen you were setting up is operational.
Fantastic Hotel with many terraces to capture breathtaking views. Very courteous staff. Amazing rooms with a lot of space. Ms Tagina was specially very kind and helpful. All staff were good. Excellent for families. You can do your own laundry for free!
This was an amazing hotel. The view from hotel property were gorgeous, the staff were so helpful from booking to check-out. The provided breakfast each day and the dinner (we paid for) were all delicious. The staff provided great insight on the area and gave great ideas On what to see, do and where to eat.
Very helpful staff especially Mehmet. The location is good; away from the touristy Goreme. The breakfast was nice with tasty Gozleme and breads. The auite room is worth the price.
Staff at this hotel was very nice. However, I don’t think it was worth the price I paid
Top of my list. I have been traveling to many places and this is the first time I wholeheartedly want to write a good review for a hotel. Hazen Cave Hotel brought us too many surprises. All the staff are so friendly and treating you in a very sincere way. Details below: 1. Traditional cave hotel designs decorated in such a good taste. I love the hall, the dining area, and also all the terraces with good views. This hotel is like a boutique one because they only have 17 rooms. Everything clean and organised and it’s a pleasure walking around exploring. 2. Upgraded our room to Supreme Suite. This is a low season for tourism in the area but we highly appreciate it. The room is very clean which is what I care about the most. I was also worried about humidity in cave hotels but this one is extremely comfortable. The heat is functioning well and we can also turn on AC if needed. Room very spacious and comfortable. 3. Quality of food exceeded my expectation and the staff make sure we try everything! I was joking with my husband that we may gain 5 pounds if we stay longer. The Cheese Rolls make by the chef are soooooo good and I suddenly became a cheese fan. I usually don’t expect eating within hotels but this one really impressed me. The chef is very nice and he keeps checking on us if we need anything. It feels like family. Even the orange juice is freshly made. The lamb slow-cooked for 4 hours is also a very decent dish. I would definitely want to come back again.
Hem çalışanlarıyla hem dizaynıyla çok sıcak, sevimli bir otel. Kahvaltısı oldukça kaliteli, ürünleri lezzetli. Akşam yemeği az ama öz çeşit içeriyor. Konumu zaten harika, her köşesinden ayrı bir manzara sunuyor. Odada hem kalorifer hem klima mevcut. Klimaya ihtiyaç duyduk epey serin oluyor aksi takdirde. Her konuda yardımcı oluyor çalışanlar. Gökhan Bey kalacağımız süreye uygun gezi planı bile çıkardı bize. Biz çok memnun ayrıldık, teşekkürler Hezen.
I couldn’t recommend Hezen Cave Hotel, a four-star hotel in Ortahisar, Türkiye, highly enough. The hotel itself is absolutely beautiful, with stunning views over the town of Ürgüp. The traditional Cave rooms are built into the hill, and have individualized Turkish personality and color. The hotel has a warm, comfortable, and stylish feel. It's a laid-back place where you don't need to dress up to eat and the hotel has a free laundry room (but, since what little labeling there was, was in Turkish, the machines were a bit challenging to use – but the hotel supplied tutoring). Rooms: The rooms are well-kept and artistically decorated. The toilets have radiant-heated floors, the showers closely resemble traditional hammams (but without the steam, the rooms are full of LED spot-lit nooks full of antiques. The property is designed to give a cozy feeling while staying in the caves and the staff is obsequious in its attention to serving you. The hotel provided an excellent varied and fresh buffet breakfast (included in the rate) and a heart and delicious ala carte dinner menu (at a reasonable extra cost). Now the other news: the hotel is built on multiple levels out of stone buildings dating back hundreds of years and more resembles a medieval stone European town than a single structure. Especially if you have knee or hip issues, the current town of the locations of some of the rooms in this hotel are more for mountain goats than for you. An example of a room to avoid is suite #15 – while the suite is huge and the décor worthy of an interior decorating magazine, it is down multiple flights of stone steps and has multiple levels within the suite itself. On the other hand, suite #13, while smaller, is equally ornate, on the same level as the restaurant and does not have interior stairs. Also, there is little likelihood that you will see hot-air balloons in this neck of the woods. But it was the above and beyond service from every single staff member that made the biggest difference. The hotel is excellent with a very clean environment and friendly management. When welcomed we were given a thorough outline of the areas unique landscape and history, and genuine recommendations of where to eat and what to see. By far one the best boutique hotels I’ve experienced in a long time.
Property is amazing stunning views staff are incredibly friendly and helpful. Made the stay that much more enjoyable.
Excellent location. Tranquil. Great amenities (guest laundry!), lovely breakfasts. Most of all - friendly, helpful, attentive, hospitable staff.
Excelente servicio y desayuno
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
10/10Mentioned that the toilet door was broken, indicating potential cleanliness or maintenance issues.
Service
10/10Staff were described as exceptional, going out of their way, and very attentive.
Location
10/10Great location with views of Ortahisar Castle and peaceful surroundings.
Room Quality
10/10Rooms were described as comfortable, spacious, and beautifully decorated.
Amenities
10/10Positive comments about the aesthetics of the hotel and outdoor areas.
Value for Money
10/10The experience far exceeds the price point.
Food and Beverage
10/10Breakfast was highlighted as a favorite experience with great food.
Overall Experience
10/10Reviewers expressed that they would happily return and highly recommend the hotel.