Crowne Plaza New Delhi Rohini by IHG

The property was clean, comfortable, and conveniently located. The staff were friendly, welcoming, and always ready to help. The rooms were well maintained, and the overall atmosphere made our stay pleasant

The room was clean, comfortable, and had everything we needed. The city view was beautiful and made our stay even more enjoyable. Overall, a great experience!

To be honest, this was the first time I encountered hotel staff, especially the receptionist, who did not seem properly trained to welcome guests with a smile or a friendly attitude. I believe receptionists should receive better training on how to interact with guests in a warm, professional, and welcoming manner.

I recently stayed at the Crowne Plaza and want to highlight the amazing support I received from the staff. I found myself in an extremely stressful situation during my stay, and the team went above and beyond to help. The staff were extremely helpful and considerate at every step, taking the time to understand what I needed and handling everything with genuine care. Their professionalism and kindness made a real difference — what could have been an overwhelming experience was made so much easier thanks to their excellent support. It's rare to encounter this level of attentive, compassionate service, and it truly stood out. I'm very grateful to the team for turning a difficult moment into a manageable one, and it's a big part of why I'd happily return to this hotel. Thank you to the entire staff for your kindness, warmt and professionalism!

Nothing

environment is super good,swining pool is large is clean,but don't forget to take your equipment.and guest girl is super beautiful.

no

Confort, buffet du petit déjeuner, calme, piscine

Instalações do hotel

O pequano almoço poderia ser melhor

Was good

Needs further maintenance

Food quality

Rooms nd toilets not upto mark. Poor service

Everything

No

The rooms were very clean and well maintaned and the room service was phenomenal.

The location was a bit far away from New Delhi. The traffic meant that sometimes we spent an hour reaching places in New Delhi.

Absolutely genuine experience..will visit again.. recommended 👌🏻👍🏻

Nice experience and stay, good food and ambience

Very nice ambience and food was delicious, my kids loved it , highly recommend to others

Friendly staff and food was delicious. Rooms were clean . They provided food for kids beyond their kitchen timings.

Rooms are clean and staff are supportive Enjoyed a memorable stay at hotel

Excellent stay at the hotel. Will visit again

Room are clean and hygienic overall a good experience.

Had a wonderful experience at Mosaic Restaurant, Crowne Plaza New Delhi Rohini. The food was delicious, the ambience was pleasant, and the service was warm and attentive. Everything was well taken care of, making the overall dining experience really enjoyable. Definitely a great place for a relaxed meal with family or friends. Highly recommended!

Really enjoyed my visit to Adya Salon. The place has a classy and relaxing vibe, and the team is genuinely welcoming. What stood out was the attention given during the service without making the experience feel rushed. A nice place to unwind and pamper yourself. Would happily visit again!

This review is for Dhruv from the salon. He did an absolutely amazing job.

Honestly, this stay exceeded every expectation. From the moment we checked in with my friends, the entire staff made us feel so genuinely welcomed and taken care of—nothing ever felt forced or scripted. But the real standout was the food! Huge shoutout to the chef Vikas and the kitchen team; every meal was cooked to absolute perfection, packed with real flavor, and served with so much heart. You can tell the whole team actually cares about what they do here. Can't wait to come back!😇

Nice property everything is gud

Nothing

Spice Art Staff and Food both excellent. Ravi and Ragu made our experience absolutely unforgettable 🙏 Definitely worth visiting !

Convenient for purpose of visit

Nothing

Sauberkeit, Ausstattung, Atmosphäre

Lage, 1 Stunde Autofahrt zu den Sehenswürdigkeiten

Adya Spa Experience by Ms. Jyoti was awesome! Had a great relaxing session. Highly recommended to everyone! Location, Venue, hospitality, food, outdoor swimming pool everything was very good.

Great experience after coming for so long as a gym member i met their a new gym trainer his name is vinay who is very knowledgeable about the fitness and teach me so well he is very good in his job and the spa manager is also very good to handle things and well behaved . She is very quick in resolving any issue around she feels Thumbs up to team crown plaza

It was close to the hospital where I was visiting patients

Everything ok

Very nice & Helpfull staff …. Raj also very good person

The experience here was fabulous and the service was fast and Ankita was chivalrous and courteous in her service. We had an amazing time in our breakfast because of her.

The experience here was fabulous because of Ankita. Our breakfast was amazing because of her.

המלון מעולה! חדרים גדולים, ניקיון, חדר כושר מצויד וחדש, ספא מצוין , תמורה מצוינת למחיר

Amazing experience and wonderful stay

Raj was excellent at the house keeping service

Good experience . I loves it so much

בראש ובראשונה הצוות מקסים. נכון לעזור בכל בקשה ובניה שיש כולל בעיה שלא קשורה למלון. המלון יפיפיה נקי עם ריח טוב תמיד. חדרים גדולים ומאובזרים. האוכל מגוון וטעים. אם יכולנו היינו מדרגים את הציון 12!!!

אהבנו הכול

Best service, clean rooms, helpful and humble staff

Great hotel with excellent amenities and friendly staff. Big shoutout to Raj for his superb daily housekeeping service—he consistently goes above and beyond to keep our room clean and fresh throughout our stay!

It was really decent. The room was comfortable spacious, they also are so attentive and upon arrival you have some sweet treats in your room which I think was a nice welcoming.

Excellent hospitality, unprecedented service. As a regular traveler globally I have experienced various international brand hotel in many countries. As a pure 100% vegetarian I always face difficulty with hotel foods even in 5 stars, veg non veg food separation in buffet spreads, cooking stations is always an issue, but to my surprise in this hotel I could eat without hesitation. The veg non veg separation in both buffet spreads and cooking stations was highly impressive, as a veg person I had not even see the non veg items unless I searched for it. I was here for 10 days for a medical reason for my wife, the hotel staff took care of us like we do it in our home and family. All pure veg, no spices, less salt prepared separately from all non veg items was our need and the Chef team were happy to cater our need to our satisfaction. Exec. Chef Gaurav, Sou-chef Vikas, all their team, Harshit and his service team in the Mosaic Restaurant (sorry I don't remember all names but every one were too good) deserve huge appreciation for this 'out of box' service that they have provided to us. Rooms were clean and comfortable, Shaurav was excellent host in the house keeping, Saurav made extra efforts to keep our room disinfected for for the 'post surgery' precautions for my wife, the mattress and pillows quality may be reviewed and evaluated for improvement. The reservation team Astha, Anita were very helpful, Anita took personal efforts to facilitate our every needs. Would love to be back for a week on the last week of August 2026 again. Thank you all, see you soon,

Staff non cooperative Door lock not working My guest Dr Vivek...senior Dr from Government of india suffered alot .

Only location

I had Great experience with crowne plaza, the stay was amazing and i loved the hospitality.

Great hospitality and comfortable place to stay

Nice place to stay 🥰. Was impressed by the instant n polite service provided!!

Everything was good.

Raj looked after my room exceptionally well throughout my stay. He was courteous, attentive, and ensured everything was always clean and well-maintained. His prompt service and attention to detail made my experience comfortable and enjoyable. Thank you, Raj, for your excellent hospitality!

I have been coming here for the last decade and what hasnt changed is the hospitality of the hotel . Specially Aadya the spa and their staff members including mr Imran and Gulshan , both are amazing and great at their work . Keep it up !

Excellent service. From watchman, bellboy to reception, chef, waiters everyone use to meet me with a smile. The Chef Vikas and Chef Kuldeep and their senior chef all are always ready to cater your minute request for the special diets like JAIN food. They have taken care of every minute things and made very tasty food as per strict jain requirements. They were always helpful and always ready to cater our needs. Front desk Jayesh .... Always smiling. Anita ready to help .... I mean any person u talk to they are on toes .... Really thanks everyone for making my trip memorable.

I had a wonderful time here the service was excellent, the staff was friendly and helpful and the overall experience was really pleasant.

Yesterday,28th July we visited Crowne Plaza for a birthday celebration, expecting the high standards we've experienced in the past. Unfortunately, this visit was extremely disappointing and nowhere near what you would expect from a 5-star hotel and restaurant. Despite requesting seating in a specific area well in advance, no arrangements had been made. We ended up spending the first 10-15 minutes discussing the issue with the manager instead of enjoying our celebration. The buffet service was equally disappointing. Several food dishes remained empty for long periods with no prompt refills, plates and bowls were missing too. The explanation given,that they weren't expecting so many guests;was simply unacceptable for a property of this standard. If you are charging premium prices, you should be prepared to handle your guests efficiently. Another major letdown was the service of snacks and starters. On our previous visits, these were served at the table, but this time the staff initially refused, claiming that they don't provide that service, which was inconsistent with our past experiences. We spent around ₹35,000 for this dinner, expecting a memorable birthday celebration. Instead, we were left frustrated by poor planning, inconsistent service, and a lack of attention to guests. Overall, this experience was not up to the mark and certainly not what one expects from a 5-star establishment. We hope the management takes this feedback seriously and improves its service standards so that other guests do not have a similar experience.

It was an amazing experience, the service was good , Mr Raj was good with the guest service

Had a great facial experience with Jyoti. She was professional, friendly, and made me feel comfortable throughout the treatment. Highly recommend her!

Raj’s hospitality throughout was amazing. He helped us all the 4 days of our stay.

615 my room number and room cleaning is very clean and priya is a good girl my room clean and she is very appreciate she is a very hardworking women

Recent stayed with crown plaza hotel location was near to my destination Staffs are courteous and professional Special thanks to Anita She was there in lobby Every time we needed she cordinate with was and done a smooth experience

It was a confrance meeting I stayed here for 1 night Anita she took our checking she was polite Food was amazing

Fantastic food and service, especially Prachi and Suraj. I got the vegetarian price fixe meal and it was more than I could even eat! Would absolutely recommend.

Service, courtesy, value feedback

No walking space Found an insect in moong halwa

I would really recommend this place.. we were here for Sunday brunch it was very lovely.. starting from ambience till the food was sumptuous and very nice hospitality.. I would recommend mosaic .. Hospitality partner Mr Mukesh,Mr Lavindra, mr Shubham . Raghendra and chef Vikas were best..

Cleanliness, spacious room, nice ambience

It was amazing good hospitality by Ravi ji.

Love love love staying here. This is my second time and just as the last, the staff is incredibly kind and helpful. Definitely make the spa services part of your stay! The experience is just amazing and so relaxing.

Great experience during pedicure specially Jyoti done whole procedure very well

Amazing place Enjoyed every thing cleanliness hygiene on point

Jyoti, is the best, a wonderful one hour experience that I will be doing again tomorrow because it was so good cannot recommend her more. Five stars I would give it six if I could.

food room size location

Hygiene and cleanliness around or in the pool; people trash and spit, pigeons poo

Centrally located

The Bathroom water was logging although it was cleaned when informed but still the next time you shower it will get logged The breakfast service is not up to time ordered for Parathas and waited for 45 mins when inquired of the staff said it might have missed out no curtesy to make it agin ….

Had a nice and comfortable stay at Crowne Plaza Rohini. The location is good as it’s the only 5 star hotel in this part of Delhi. The staff were very polite and courteous, and the room was well furnished and spotless. Would recommend.

Rooms and stay are comfortable, Food at the restaurant is really average..

It was great experience to learn how to swim from Mandeep sir and Sonu sir. Both coached differently but helped in improving technique.

Excellent

Excellent in all aspect.

Used the spa, Ms.Prema is a wonderful masseuse. Would love to revisit and recommend her for a relaxing session.Thank you.

Ambience is good

Well good and excellent service