Xiamen Airlines Lakeside Hotel

細心管理良好物超所值，餐廳大餐點多適合每一位住宿的旅人實在服務好CP值非常高櫃檯經理很樂意幫助客人解決問題，而且非常的有耐心此次入住非常的滿意評分一百分無虛假

沒有

Nice and confort hotel.

物超所值、地理位置優越！ 飯店服務親切、晚上還有宵夜吃，完全沒有餓著👍

無

服務周到，熱情！

沒有

Staff were very nice and helpful

Stale cigarette smell is disgusting

工作人员很热情，服务周到。

Sehr gute Lage und sehr großzügiges Hotel

Die vermittelte Tagestour war schlecht.

Beautiful property with magnificent paintings and art, very comfortable and accommodating to kids. Nice amenities and staff. The massage was incredible and delicious food for breakfast. They have a pool, a spa, a gym, a robot delivering snacks. There’s really nothing missing!

I don’t think it gets many international guests. The staff does not speak English well but they try to communicate with a translator. The most inconvenient thing was the taxi. I booked this hotel for the free shuttle but they require a Chinese phone number which of course I don’t have. Other hotels in this area use WhatsApp so it would be my suggestion to them for easier booking with international guests.

breakfast was good, service was great, everything was better than my expected.

Reception is brilliant

Room was nice but I have stayed at the hotel more than a 100 nights before COVID but now it is not the hotel for North Americans. No more HBO, Dicovery channel CNN which is not a really a good news Chanel. They took all the western food off there menu. Great breads at the buffet. They just changed more to just Chinese’s after Covid. Long story short stay at a hotel that you know the name. This was my last stay at the Lakeside. But the people are nice.,

No place to put clothes in toilet

We had a wonderful stay and the staffs were helpful. Will definitely stay here again.

Felt like i was staying in a 5 star hotel.

Very pleasant stay , excellent service. Very much at home. Huahua was very helpful.

The staff is very kind and helpful. The restaurant has a very nice view on the river.

We loved the cautious services of the staffs. Enjoyed the lake view from our room. We also liked the numerous bus routes just in front of the hotel.

We spent 4 nights on a family holiday, drawn by its location and the indoor swimming pool that offers a wonderful view of the city center. The pool is clean, well-managed, and quiet; we enjoyed our daily exercise there. The staff are friendly and attentive to details, providing complimentary water bottles and noodles after 10pm, along with some garment items to assist you. You can always ask for help. Special thanks to Henry and Sia who assisted my young child and elderly parents. Accessing the Wi-Fi was not straightforward unless you have a China Mobile number. When I called the reception, I was told that the password is the last 6 digits of the check-in ID. Overall, it was a great experience and we would love to visit again

Very friendly staff.

Friendly staffs and good services. Helped me a lot during my stay.

The hotel staff were very friendly and attentive to details. Beautiful swimming pool and nice gym on the 5th floor. My 3-year-old son especially loved the koi pond in the lobby. We were pleasantly surprised to have a room service robot deliver our takeouts. Definitely recommend this hotel for its excellent service and central location

Location is excellent overlooking a lake and garden. Really enjoyed the stay at this hotel. Staff is really supportive, responsive and tries their best to help out. Room is good size and regular cleaned. I will definitely stay again at this hotel.

無論管家Libby小姐、入住和退房職員、健身室和游泳池職員、管房職員、清潔職員都態度友善、親切，給予幫忙，外子和我入住四晚都十分滿意和盡興，期待下次旅遊厦門再次入住這間優質酒店。

The reception staff are all very helpful and friendly and especially thanks for Ms Zheng who picked us up from airport. The breakfast menu have a lot of choices and the food are very good.

The staff in the restaurant are not well trained who didn't answer to the wants of the guests and , which doesn't fit a hotel of 4 star. And in some days, the restaurant was liked a public canteen that full of people with tables not being tidied up within reasonable time.

酒店安排湖景房，非常棒的景緻！泳池也美，救生人員認真待命服務！貼心的夜宵，讓我回想起來年輕時也是在一家酒店工作時一天四餐的歲月⋯ 超乎預期的棒！店內員工很貼心服務！ 唯一令人不舒服的地方就是 客人在電梯內留下的菸味！住客應自我檢討一下！

Hotel environment was nice with good breakfast spread and even had supper. Nice swimming pool and gym. Good view of the lake. Overall comfort could be better though. The bed was too soft and throughout the night in the room I stayed in, there were thudding noises which affected my sleep. On checking out, the hotel could not get a taxi for me which was really disappointing as I was rushing to catch my flight back.

The staff are nice and very helpful

The hotel's staff are extremely friendly and helpful, especially the host during our stay, Ms. Zheng. We also very much enjoyed the Chinese massage at the hotel.

The staff are really helpful with my sudden change of schedule and the arrangement for room. We are offered with complimentary, i.e the sweet soup, fruits and the cookies were really lovely.

Certainly not a 4.5 star hotel. Not sure how that rating was managed. The type of clientele says it all. Loud, smoking in hallways, slamming doors all through the night. Even housekeeping was yelling at each other. I had to change hotels. Walls paper thin and you can hear every door close in the hallway. Rooms outdated. Staff was very nice though. Would not stay here again.

Staff are so friendly and engaging. They attended to every details. Very welcoming! The room is very comfortable, clean and QUIET! Great services! Lots free bottled water! Gourment cookies and treats every day! Free midnight snack every night! Great location! Next to a big Lake, I was able to do my morning runs. Took buses to many attractions. Cost $0.50USD per ride. Many restaurants and couple markets nearby. Love the hotel! Love Xiamen, China! People are so friendly! They City is so safe, clean, lots green and flowers! I was there running Xiamen Marathon (1/6), stayed one week in Xiamen, before traveled to Vietnam for Ho Chi Minh City (1/13). I stayed at Xiamen International Conference Center Hotel near the marathon start and finish line for three nights, then Lakeside Hotel Xiamen Airline for three nigths. Wonderful experience at Lakeside Hotel Xiamen Airline! Hope to return again with my husband!