Bluewater Hotel

Location was convenient for a Convention held nearby in walking distance.

Quite noisy late at night as patrons left bar next door.

Location good. Beds were comfy Car park was easy

Desperately needs an exhaust fan in bathroom. 2nd time using shower had to leave door right open window open but everything still hot really wet. That was a bit yuck. Microwave was a bit dirty. Sauce splash. I did let them know. Not as a complaint -just as a notify

great spot etc

nothing

Propre et confortable

Pas grand chose ! Le café et le thé pourraient être rechargés tous les jours, ce serait bien

Comfortable beds and location

The weird soap in shower that was shampoo conditioner and soap and bubble batg Not enough tea selection

Location

the location

nothing

Everything

Nothing

Room was clean and tidy and good space. The location is really nice being next to the marina which provides a great morning view and there was plenty of parking available.

Very limited amenities in the room. Just one choice of basic tea in the kitchenette - could add a herbal or say Earl Grey option. The combined handwash, shampoo, body wash solution was a basic detergent.

Great location to just relax. Nice spa bath. Staff really helpful & friendly. Nice spot to celebrate. Enjoyed our stay.

Sml point - only 1 bedside lamp in both bedrooms.

We didn't have breakfast but everything was great, staff were lovely , we had a fire evacuation and they were great during that also

Nothing , oh we would have liked electric blankets but beds were great

Clean and tidy easy parking

N/a

We love the Bluewater close to everything.

Room 48 is so noisey has spare room. You could hear cars driving round the roundabout we got zero sleep.

. Staff were nice

The room was quite small and not a lot of space to move around the room. The WiFi did not work, it was faster to use my hotspot. There were not any plugs by the side of the bed or bedside tables.

Location

Tired. Dreadful lighting

We had a great stay perfect location to rest from our Gold Coast flights and continue our drive through to Gisborne from Wellington, the pub nextdoor was awesome to catch the state of origin from. We will be back and definitely recommend to our family

The wet weather everything else was exactly what we needed thank you 😊

Location and very clean and tidy

Great location, very clean and tidy

Great location

First time visitor. The place was half full and they put me in the smallest cupboard sized room. Not a great way to make a first impression.

Staff were easy to communicate with about required needs.

good location, clean and quiet while being a few metres from an excellent little bar /restaurant. also other restaurants in vicinity.

It was great when we up graded from our small room.

The room we had was a little small which was fine. Then someone decided to do there washing at 10.15pm which was not appropriate nothing to do with the staff but the guests!

Rooms big and spacious, being able to watch sunset from my bed was awesome 👌 just a 3minute walk to bar and restaurant 😀 👍

Everything was good, will probably only ever stay in these rooms moving forward

Bedding was clean and comfortable.

We booked a family room which ended up being a seperate cabin/shed on the edge of the car park. Completely detached from the hotel. Room was dark and cold. No extractor fan in bathroom so complete condensation on all walls, roof and floor after any shower. Black mould on shower wall. Water temperature fluctuated wildly. Main area consisted of kitchen, lounge and main bedroom. All jammed up in one tight space. Felt like this building has been plonked on the car park for them to make extra cash with no thought of quality of stay for guests. Booking said there would be an ensuite bathroom which there was not! Complementary toiletries were a joke. Bring your own.

everything was excellent easy check in. friendly staff. great views. close to eatery places. very quite. very clean and tidy. washing machine and dryer was a bonus. full kitchen stove oven full fridge. 2 TVs in lounge area and in main room. highly recommend our stay and for others.

Location of property.

Good views of the harbour. Walking distance to eateries.

Amazing big space. Good staff. Amazing view

A bit far from Napier. Restaurants.

The location was fantastic for us! The room size and view were good. Plenty of car parking. The lady in charge was lovely, she was absolutely amazing when we had an unusual issue that needed resolving.

Unfortunately there was an issue with the fridge, which caused water to drip from the freezer compartment into the fridge making everything wet and water to leak onto the floor. The kitchen sink was very tiny which made doing the dishes a little awkward and the pillows weren't great.

Good clean and affordable

Wonderful location and facilities

Balcony’s are bit risky.

Wow the room you have to walk through the laundry and that doesn't stop till ,6.45pm. room was not ready at 2pm. There was a wet towel in the vanity in bathroom. There was grap from the the wall to window and they filled all down the wall with toilet paper. Spoke to receptionist about upgrading or getting money back and all she said was that's what you get for booking on line

The room you had to walk through the guest laundry to get to your shoe box room. Laundry doesn't stop till 6.45pm and starts at 9am. There was a dirty wet towel in the vanity. There was a gap down the wall by the window and they filled it with toilet paper. The room was not ready at 2pm.. I spoke to the receptionist and she didn't care and said that's what you get for booking online. Sad thing is it's my go to place to stay. When we come home . But will never stay there again

Location, staff and cleanliness were all exceptional

Was a touch noisy but nothing serious

Loved the view of the marina from our two bedroom apartment

It was a bit of a pain with one toilet upstairs

Love the room it is tidy and beds comfortable. The front desk lady was very friendly and has great customer service.

Would prefer a room upstairs next time please

Very Clean & close to where we needed to be.

Location to good eateries was excellent.

Carpark fills up with people using nearby Establishments

Very spacious, lively and clean loved the location! Called in tonthe Water bat restaurant for lunch great views and nachos were good bar snacks.

Quiet and relaxing.

One chair was tatty

Everything was as expected, nothing wrong but no exceptional features. Attached restaurant and bar serves good pub food for dinner but it is public bar type establishment.

No milk for a cup of tea provided in the unit.

Absolutely loved everything about this place! We stayed the very top level and it was amazing, floor to ceiling windows were incredible looking out to the Marine!

I wish there was a heat pump in both rooms.

proximity to airport

blocked drain in shower, bad damp smell in room, no hairdryer - only the nozzle was in the bathroom, no reply to text message sent to report the lack of hairdryer. no out of hours service or contact

Price

.

Location

N/A

Location is great, rooms were great

Nothing

The beds are comfortable, shower is huge and the water pressure was amazingg. i loved this hotel and would definitely come back. so clean and the view is perfect.

Love the view as usual

Bin under sink hadnt been changed one cracked glass in cupboard tissue on the floor in main bedroom no dishcloth cold at night in bedroom with 2 beds heater too noisy

Great location, cool view, good price.

My only complaint is that I booked a ‘superior studio’ and when we arrived it was the one room at attached to the guest laundry, which kind of sucked. We were able to upgrade and get a better room for a small price, but I would have preferred having an upfront notice when I booked the room that it was going to be attached to the guest laundry. It would’ve saved the hassle. We had an impressively bigger upgraded room! but it was a bit old and tired and dusty. The top of the fridge, someone has written ‘dirty’ in dust - who knows how long that’s been there haha!

Bar and Location was okay

Bed was not that comfortable. Was not cheap.

Loved the clean and comfortable beds! Service was outstanding. Voiced a concern and it was dealt with immediately. Quiet and peaceful. Asked for an earlier check in and we got it thank you.

location, close to work.

Location and staff were amazing

Proximity to airport Room cleanliness

Nothing