Hotel Diplomat, Colaba

location

dirty and smelly room, poor breakfast , dirty towels ,dirty passages

Location

location is near to market

too noisy, room bed very uncomfortable. linens were rough and dry. pillow not comfy. breakfast very limited and staff very slow to serve. i asked for non smoking room but the smell of the room was very irritating as its obvious that it was smoky room.

Nothing.

Waiters and staff are rough in there talks including Mr Girish at the reception. Staff force to give tip. Breakfast is horrible to worse. Dinner is not worth ordering. I had requested to give late checkout till 12.30 to 1 pm which was also turned down.

Location

Nothing

Need lot of improvment in breakfast.

Location, Ambience

Room standard, Very small lift, Dining hall (where breakfast served), Breakfast quality

Polite Staff good location

Food need to be improved

Nice

Central to what I needed

Nothing really

FOR THE FIRST TIME IN INDIA - IT WAS A WAY TO EASE IN. TOURISTIC ZONE OFFERED MANY CHOICES.

THERE WAS NOISE COMING THRU THE CEILING FROM WEDDING PARTIES ON THE ROOF. UNTIL VERY LATE AT NIGHT.

The location of hotel diplomat is its best strength.

Central to where we wanted to stay

Nothing

Tolle Lage zu Gateway of India, Restaurants und Bars. Auch zum Bahnhof Viktoria Station sind es zu Fuß knappe 30 Minuten. Große Zimmer mit kleinem Kühlschrank, sauberes Bad mit guter Ausstattung,gutes WLAN, gutes Frühstück und die freundlichsten Mitarbeiter, die ich je in einem Hotel hatte. Sowohl an der Rezeption, beim Frühstück, Zimmerservice und Türsteher: besser geht nicht

Alles okay. Für indische Verhältnisse vielleicht etwas teuer, aber es war den Preis wert

This Hotel was perfectly located for everything we wanted to do during our short stay In South Mumbai.

Even though the hotel had air con and fans within the room, the heat did still feel a bit overbearing at times. The bathroom especially could do with a bit better aeration. Otherwise no concerns. As with most hotels the passing traffic from outside can create a lot of noise throughout the day and most part of the night. So be mindful of that. Otherwise this hotel was pleasant, reasonably priced and in a great location. Would have been nice to have a fridge in the room too.

Staff. They are amazing and super nice and helpful.

Cleanliness and it was very neat

Staff and they were very unprofessionals. And same person who carried luggage from car become the person for room service. My suitcase for locked and the staff did not help at all. And when i requested he charged a lot to which i denied Later i dragged my luggage to the shop and got fixed in 250 rs. When i confronted back to the hotel person he denied and said thatbhe also demanded same money but that was not the case.7500 rs for a night with no dinner is enough still people want to earn by looting the tourists which is really shameful act. It was my daughters bday on 29th and i was ther only for one night but instead of going locally i had to waste time in getting suitcase fixed ..very bad experience ..

Location

Peeled off walls, broken handles of the bathroom,no slippers for the guests and dirty drawers.

Sa localisation

Le bruit de la rue, pas de double vitrage ni de joint aux fenêtres. Musique très forte faisant vibrer le sol de la chambre tous les soirs de 21h à 1h30 du matin. Petit déjeuner ouvre officiellement à 7h mais en réalité il n’est opérationnel pas avant 7h30 J’ai réservé et payé pour une chambre ‘de luxe’, on m’a attribué une chambre ‘standard’

The location, services offered by hotel, 24 hour kitchen and hospitality by the staff.

The only downside of this property is unavailability of car parking space.

Breakfast

excellent location breakfast included helpful and friendly staff

unfortunately the first night we were in a room 111 which is above the nightclub next door ask them to move me as it was very banging music till130 in the morning but they said they did not have another room. I was not happy, although they did move the next day to a room on the other side so second night got some sleep. also, there was a dirty towel in the wardrobe and the fridge wasn’t very clean.

The property is in great location, staff were nice and helpful!

The rooms were nice size but old needs a makeover, the toilet is old and moldy very uncomfortable. Also the breakfast was not good the menu was limited to foreigners.

Excellent location. God staff

Not applicable

Breakfast should be improved. The staff at Nobel hall is not so good. Breakfast should be warm through out the duration. All items were not present. If you will ask only then will keep.

Poor service at breakfast. Quality of food is poor

Check Inn. Persönlicher Service. Erhielt Unterstützung zu all meinen Fr.agen. Das Zimmer war tip top sauber, jeden Tag. Immer wurde ich gefragt, ob etwasnfehle und alles ok sei. Klasse. Habe mich sehr wohl gefühlt

Nichts Wesentliches

Courteous Service

posizione camera comoda e abbastanza pulita . vasca da bagno. luci un po disorganizzati. personale dello staff gentile il personale di servizio un po appiccicoso

The location of the hotel is terrific. The staff is polite.

The room has a stale cigarette smell, the cover duvet looked old and unclean. The house keeping staff left their back of cleaning supplies on the dresser table. The staff phone ringing constantly at a high volume was a disturbance late into the night. The overall run-down appearance of the headboard etc made me uncomfortable with the cleanliness levels,

sehr freundliches Personal. Wäscheservice sehr schnell und preiswert. Roomservice gut, Portionen viel zu gross, habe eine halbe Portion bestellt, konnte nur die Hälfte davon essen. Reception sehr freundlich und hilfsbereit. der hohe preis ist vermutlich der Lage neben dem Taj Mahal palace hotel zu verdanken.

Die Aussicht auf den Hinterhof

Property was close to everything

Very dated. It was clean but definitely needs a revamp. The air conditioning stopped during the night which made it very hot. It’s a cheap place to stay. I would pay extra and stay somewhere else if I visited again. You Pat for what you get.

Хорошее расположение отеля. Относительно чистые номера. Хороший персонал

Very good

Your dining srea

We liked the location which was near gateway of India

The bathroom was dirty Hot water kept getting cold after few minutes in the shower

Location, friendly staff, breakfast

Cleanliness

Location great,,breakfast great,staff very good,

Another room could have been nicer with a view,we looked straight to a big wall

Location

Everything else was bad- staff, their attitude, timeliness, courtesy

Horrible behaviour by the guy at reception. Makes us feel unwelcome. Intimidating people and trying to scam us through various methods.

Very disappointing and unacceptable experience. There is a restaurant located directly under my room that plays loud music every night. The noise continues until 2:00 AM, making it impossible to rest or sleep. I reported this issue to the hotel management for three consecutive days, yet no effective action was taken. This shows a complete lack of concern for guests’ comfort and complaints. Such negligence is unacceptable and makes this hotel completely unsuitable for families or elderly guests. It does not meet even basic standards of hospitality. I will not stay here again

Location

As renovation was going on . Smell of painting was created problem as I was asthmatic.

الموقع ممتاز

Average

Reception acceptance. Didn't ask for payment at check in. Guest made booking had to return to make payment to permit entry of friends?

Location and connectivity

Parking

Good service

Everything

Nothing

nothing

too much noise we cant sleep and the staf the only help for money

لا شي جيدر والاثاث قديم

لا شي

مشتريات

الزحمه

Good location and accessibility.

Staffs should be silent and talk in a way that customers are not disturbed.