Doubletree By Hilton Toluca vs Similar Hotels

Rooms reported to have humidity issues, affecting quality.

Many guests found rooms comfortable, although some mentioned they felt outdated.

Rooms were described as small with some concerns about lingering odors.

Some reviews highlight issues with room comfort and quality, particularly regarding dated furnishings.

Guests reported unpleasant odors in the bedding and humidity in the rooms, suggesting poor cleanliness.

Some comments indicated cleanliness issues, particularly with the presence of trash and dirty items in the room.

Some reviews mentioned issues with cleanliness, particularly around water quality in showers.

Some reviews mention the cleanliness positively, while others imply issues, thus a slightly lower score.

Negative sentiment about the location being unattractive.

The hotel is conveniently located, though some guests mentioned it is slightly far from the city center.

Positive feedback on the location's convenience and proximity to various places.

Multiple reviews highlight great location, indicating a key strength of the hotel.

Positive feedback about attentive service from staff, especially Virgilio.

Positive feedback about the attentive staff and overall service quality.

Mixed reviews; some staff were described positively, while one encountered poor service.

General consensus points to excellent service; staff is noted as friendly and attentive.

Buffet variety praised, but some confusion about the quality of Starbucks offering.

Mixed reviews about food quality in the restaurant, with suggestions for improvement.

Breakfast received negative remarks; quality was perceived as low.

Food quality is generally praised, but some service issues were mentioned.

General satisfaction with available amenities, though specifics were not emphasized.

Good amenities were noted, such as a heated pool, though some guests didn't get to utilize all offerings.

Amenities met expectations; however, some issues with the breakfast offerings.

Amenities are generally fine, but some areas, like the pool, need improvement.

Perceived value affected by issues in service but balanced by other positives.

Some guests felt the pricing for certain services, like breakfast, was too high given the quality.

Standard quality for this hotel tier.

Value for money is considered acceptable, but some services are seen as overpriced.