ABC Entertainment Resort vs Similar Hotels

Rooms are frequently described as fantastic, big and comfortable, but some guests reported problems (delayed room readiness, leftover trash, a broken tap) which lowered the rating slightly.

Rooms were comfortable but needs some maintenance.

Modern room with complete amenities.

Several reviews mentioned uncomfortable beds and dated rooms.

Generally praised as very good and clean across multiple reviews, but some issues reported (cigarette smoke entering rooms, a broken pool tap, occasional leftover trash) slightly lowered the score.

Reported issues with ants, cockroaches in kitchen and room, not changing bed linens.

Bathroom difficult to keep dry and no decent soap mentioned.

Some guests reported dirty towels and a damp smell in the room.

Multiple reviewers called the location great and convenient; consistently highlighted as a strong point of the hotel.

Convenient location to restaurants and shopping.

Good central location mentioned in multiple reviews.

The hotel location was highly praised.

Staff repeatedly described as fantastic, friendly and helpful (even checking on guests), though a few reports of rude behaviour at a specific reception desk slightly reduced the score.

Friendly and helpful staff, excellent service overall.

The owner Richard was prompt in response to everything needed and most accommodating.

Staff were generally described as helpful and accommodating.

Food described as very good to best quality by multiple guests; rooftop bar and drink service highlighted positively.

Food was great with good portions, enjoyed by children.

Standard quality for this hotel tier.

Food was noted as good but pricing increased.

Rooftop bar, large pool area, jacuzzi and 24/7 on-site services were repeatedly praised and considered standout features of the property.

Nice pool and gym access, good kitchen facilities.

Top floor swimming pool described positively, but missing corkscrew and wine glass.

The rooftop deck and pool were highlighted as great features.

Several comments note good price-performance and ‘decent price’ for the quality offered; overall value seen as very strong.

Overall good value with frequent returns indicated.

Standard quality for this hotel tier.

Some guests felt the price was high for the quality of the rooms.