Quest Hotel & Conference Center Cebu vs Similar Hotels

Rooms are generally good but some reviews note issues with bed comfort.

Mixed: some guests appreciated size (two-bedroom suites), but others reported ageing facilities—leaks, insufficient hot water, fridge/AC not cold, missing items—bringing the score below average.

Rooms were spacious; however, some concerns about facilities being old were noted.

Rooms are spacious but noted as slightly dated in some reviews.

Several reviews mention issues with cleanliness, including a dirty mat in the shower.

Mixed comments: some guests reported dust on the floor and issues with room cleanliness, while at least one review described the place as really clean; overall slightly below target due to dust reports.

The rooms were reported as clean and spacious.

Clean but some reports of outdated bathrooms and cleanliness issues.

Proximity to Ayala mall and restaurants is a common positive note.

Strongly positive: repeatedly noted as conveniently located near Ayala Mall and the Basilica; many guests cited location as a key pro.

The location is convenient and close to major attractions.

Well-located close to amenities, but some mention of accessibility issues.

Staff are frequently praised for their friendliness and helpfulness.

Generally praised: multiple guests described staff as friendly, pleasant and courteous; however there are reports of slow service, check-in delays and an unfriendly front-desk episode that slightly temper the score.

Staff were friendly and accommodating, enhancing the overall experience.

Staff are attentive and accommodating, but there are some concerns about management handling of issues.

Breakfast options are well-received, though there were complaints about the dilution of juice.

Negative: multiple complaints about breakfast quality—cold items, poor coffee, limited choices for children and lack of juice—consistent negative theme across reviews.

Breakfast was decent, but some meals were reported as unsatisfactory.

Breakfast variety could be improved, but overall quality is acceptable.

Amenities are described as clean and superb, although some minor complaints exist.

Moderate: missing or faulty items reported (no pool, broken kettle, no extra towels, noisy works nearby); limited amenities maintenance noted.

Facilities are considered old and lacking some modern conveniences.

Good facilities but reports of issues with the pool and internet.

Concerns about high prices for food and drinks affect perceptions of value.

Positive overall: several guests specifically called it great value for the location; despite some comments about cost, perceived value is high among many reviewers.

The hotel offers good value for the price paid.

Many reviews highlight good value for the price paid.