Sugbo Mercado - Cebu Business Park
Sugbo Mercado - Cebu Business Park, Cebu City, 6000 Central Visayas, Philippines- Park
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About this hotel
Convenient Location
Located just a 2-minute walk from Ayala Mall and Ayala Cebu Business District, Golden Prince Hotel & Suites offers easy access to shopping and business areas.
Comfortable Accommodation
The air-conditioned rooms feature amenities like a cable TV, kettle, minibar, and fridge. Relax with massage services and enjoy free Wi-Fi and parking during your stay.
Dining and Facilities
Indulge in a variety of local and international dishes at the all-day dining outlet Le'Mon. Take advantage of the business center, 24-hour reception, and gift shop for souvenirs.
Book your stay at Golden Prince Hotel & Suites for a convenient and comfortable experience near Cebu's attractions.
Nearby Attractions
Vibo Place
Vibo Place, N. Escario Street, Cebu City, 6000 Central Visayas, Philippines- Attraction
CBP Central Park
CBP Central Park, Cebu City, 6000 Central Visayas, Philippines- Park
The Oblation
The Oblation, Gorordo Avenue, Cebu City, 6000 Central Visayas, Philippines- Statue
Important Information
Please note that the property does not accept payments via 3rd party bookers or credit cards.
Passports of all foreign guests are required upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Currency exchange
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Parking garage
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Snack bar
ATM/cash machine on site
Toilet with grab rails
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Room Types
Royal Two Bedroom Suite - Tower 2
Up to 4 guests68 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide)
This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchenette, which is fitted with a refrigerator, a microwave and an electric kettle. This suite is air-conditioned and has a flat-screen TV with cable channels, a seating area, a dining area and a wardrobe. The unit has 4 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide)
Room details
68 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSlippers
Golden Prince Suite - Tower 2
Up to 4 guests81 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The kitchenette comes with a refrigerator, a microwave and an electric kettle. The suite provides air conditioning, a seating area, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
81 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSlippers
Deluxe Premiere Room
Up to 4 guests25 sqmQueen bed (151-180 cm wide)
Offering additional living space, this air-conditioned room features a cable TV, mini-bar and private bathroom with shower facilities.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersInterconnected room(s) availableElectric kettleWardrobe or closetLinenUpper floors accessible by elevator
Royal One Bedroom Suite - Tower 2
Up to 4 guests41 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The kitchenette features a refrigerator, a microwave and an electric kettle. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a dining area, as well as a wardrobe. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
41 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSlippersSofa
Deluxe Twin Room
Up to 4 guests24 sqm2 Twin bed (90-130 cm wide)
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningMini-fridgeRefrigeratorDeskToiletPrivate bathroomSlippersElectric kettleWardrobe or closetLinenUpper floors accessible by elevatorToilet paper
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(610 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 14, 2026The Location
9/10
Reviewed Sep 13, 2026Staff were very accommodating & swift to answer when called for assistance. Great buffet breakfast too.
TV set up
5/10
Reviewed Sep 9, 2026Location
The bed was not that comfy, but room was clean.
8/10
Reviewed Sep 6, 2026Our bed was off balance, mostly not a problem, but a little annoying
10/10
Reviewed Sep 4, 2026Good customer service and helpful
None
8/10
Reviewed Sep 2, 2026아얄라몰과 멀지 않고 이용하기 좋음
없음
10/10
Reviewed Aug 19, 2026The staff ao friendly and kind
Just the bed kind a low
8/10
Reviewed Aug 16, 2026早餐豐富，地點佳
大浴巾有污漬未洗乾淨，浴室沒有蓮蓬頭
10/10
Reviewed Aug 14, 2026The breakfast was good and the staff so friendly and very accommodate my stay. Thank you for the Hotel restaurant management is very kind, friendly and helpful plus my breakfast
The bed so low and slightly not comfortable to sleep. However. During my stay with my family is great because very close to the mall and transportation very convenient easy access
6/10
Reviewed Aug 13, 2026安い
古い
8/10
Reviewed Aug 12, 2026It'quite and near the Ayala mall. The food was good. Friendly staff.
none
7/10
Reviewed Aug 8, 2026Location
6/10
Reviewed Aug 5, 2026So so
Few choices
4/10
Reviewed Aug 5, 2026早餐不好，感覺多樣化，實際就以菲律賓口味為主，咖啡很難喝，早餐無果汁，小朋友除了麵包外幾乎沒東西可吃... 真的除了飯店地點尚可，其餘真的都不佳
感覺是老飯店了，但是硬體都沒在維護，熱水不熱、冰箱不冰、冷氣不冷，大廳櫃台服務態度不佳，叫個計程車等半天，不知道在搞什麼?
9/10
Reviewed Aug 3, 2026The staff was on top.
Work on Point: If the customer is taking time then it should be extended an hour up till 1300 hrs/ 1 pm. Other than that, everything was very good.
5/10
Reviewed Aug 2, 2026Everything apart from the food
At breakfast the only thing that was hot was the egg bar . Coffee and rice everything else was really cold hot plates not turned on and despite apologies every morning was the same its a pity because staff are friendly and the place is really clean. Just need to get their act together.
10/10
Reviewed Jul 25, 2026All of the staff were pleasant, nice, and wonderful. The location was great and near the Ayala Mall.
7/10
Reviewed Jul 11, 2026早餐還不錯
地板上有一層灰塵，赤腳走在房間，腳底都一層灰。
8/10
Reviewed Jun 7, 2026Proximity to the Basilica and to Ayala Malls
None at all
7/10
Reviewed Jun 3, 2026The hotel was really pleasant. We were only staying a few nights so wanted something that provided good value in a good location and I wasn't disappointed. The rooms were good, if not basic, but that was expected. The staff were great and very accommodating. The breakfast buffet was very good and the buffet room itself, although small, was very nice.
There were works happening in the room opposite ours so it got quite noisy one afternoon, although the only reason I was in the room at this time was because I was ill, so would have been out and unbothered otherwise.
8/10
Reviewed May 31, 2026War gut und hat Zwei Schlafzimmer grosse Platz 😃👍
6/10
Reviewed May 24, 2026It’s near ayala malls, just walking distance.
We had to wait for a couple of hours (check in was supposed to be 2pm) before we got to our room. It was okay then we decided to eat while waiting. When we get to our room, it was leaking everywhere and they tried to just fix it but my husband talked to the supervisor because we paid for our room (it was a 2bedroom suite) that was the only time they decided to transfer us to a different room. It was huge, however missing hotel needs were noticed. No extra towels, broken kettle and etc.
1/10
Reviewed May 9, 2026The location
costly Accommodation but room AC is not cold.
8/10
Reviewed May 7, 2026Grosse Platz 2 Schlafzimmer Nähe Einkaufszentrum
Schade hat kein Pool
8/10
Reviewed May 6, 2026The rooms are clean and sheets were updated, fresh and clean. The towels were also clean and fresh. Food was great as usual but i was hoping for more variety and new additions to the menu. The staff still remembered us from.last time we booked and that's a plus for friendliness and courtesy and for the guests to feel more welcome. Elevator is working well. Parking was a plus. Location is very close to ayala we walk to and fro. 7- 11 is just across that you can buy and very convenient for late night cravings. I have always liked staying in this hotel bec of its proximity and location to everything. I wanted to wish this hotel keep up with the standards and even aim to improve for better facilities, comfort, convenience for their guests stay. I will be sad if you can't keep it up because i am sure your guests will always look for better accomodations and for that you might lose them if you will not keep it up and improve more.
I booked the royal 2 bedroom suite but unfortunately they told us we only have the room for a day and not our entire stay because of some internal problem which made us move to another accomodation and have to spend time packing up and moving. It was a hassle and an inconvenience that i hope will be avoided. Plus, the room they moved us didnt have smart tv for netflix and youtube, etc which was important for entertainment and in which was included in my request when booking.There were no extra hand towels and no face towels in our room in which i needed to call and ask for them. The shower drain wasn't working in the first accomodation we have. Have to call for staff to unclog the drain after i showered at 2am.So, it was a hassle too. Supplies, toiletres should be stocked for the number of days a guest will stay to eliminate countless requests of asking to replenish them. The kitchen is not well equipped for 4 occupants. There are only 2 cups, 2 glasses. Not enough or lacking in spoons, forks, no table knife. No kitchen towel, no soap or dish soap and scrub. The ref wasnt cooling up and had an old moldy smell.
9/10
Reviewed May 2, 2026Like the location, cleanliness and accommodating staff
NA
10/10
Reviewed Apr 26, 2026Le personnel est incroyable, et le petit déjeuner est large et varié. Très bien situé, juste en face du meilleur restaurant de Cebu (House of Lechon) et à environ 30 minutes à pied du centre.
10/10
Reviewed Apr 20, 2026It is a great location. I have stayed in most hotels around the mall. Just pick the best price. Most are good
I wish the breakfast was slightly better. No dried fish haha
10/10
Reviewed Apr 17, 2026The property is great very near at the Ayala mall
Very convenient access
1/10
Reviewed Apr 15, 2026Property is good everything is clean
The room that we stayed has a broken window that’s been covered by a piece of plywood, we can hear the people in the street laughing, motorcylces passing by in the middle of the night.
5/10
Reviewed Apr 1, 2026Second time i booked there. First time they assulted my wife. Second time there not very helpfull
6/10
Reviewed Feb 24, 2026Simple hôtel correct pour son prix mais nous y sommes restés qu’une nuit. Lit confortable, placé dans la chambre, pas trop de monde À 20min du port
Une chambre qui donne sur la rue, ultra bruyante avec des motos qui accélèrent toute la nuit Choix du petit déjeuner moyen
10/10
Reviewed Feb 14, 2026very clean and affordable
none
8/10
Reviewed Feb 13, 2026Pulizia e personale molto accogliente
Niente
8/10
Reviewed Jan 27, 2026Close to everything. Breakfast spread is OK. And they have multi rooms if you have a bigger family. Rooms are standard and OK in size
Far from airport
7/10
Reviewed Jan 21, 2026Lousy breakfast, poor coffee
9/10
Reviewed Jan 20, 2026Locatie en het eten: a la carte in het hotel en het lunch buffet is echt een aanrader. Fijne sharing porties, lekker vers en veel smaak aan. Prijzen ook echt prima.
We hadden meerdere kamers en het kwaliteit van schoonmaken per kamer was wel sterk wisselend. De helft zag er prima uit, de andere helft had echt wel even beter nagekeken kunnen worden: voorwerpen van vorige bewoners. Handdoeken die niet volledig schoon leken, etc. Breakfast buffet is verschrikkelijk druk waardoor je vaak mis grijpt als er iets wordt bijgevuld.
10/10
Reviewed Jan 20, 2026The staff are very helpful and friendly.
The wifi connection is very bad.
9/10
Reviewed Jan 19, 2026I like that it's close to a 7/11, pick up coffee, and close sa road. Accessible ra siya. Guba ang aircon sa first room namo but na okay rasad mi kay gipabalhin dyon mi og lain room.
Sige lag ka deactivate ang keycard. Very hassle everytime ma deactivate siya kay di mi ka adto sa floor nya niandar na ang eleverator so ang ending maglakaw mi panaog.
8/10
Reviewed Jan 12, 2026Buffet was amazing and the room was tidy. The staff were AMAZING! So helpful and kind. Laundry was easy. Ring for them to pick up your load and back the next day. We are short stroll away from Ayala (a huge shopping centre) so we’re able to get whatever we needed and close to lots of shops. Anything food wise/groceries wise we needed we used Grab (Uber eats /Uber). Having a decent fridge and freezer in the room was useful when you have kids,
The mattress we asked for wasn’t ideal (clearly old and stained and needing to be thrown out tbh). That was the main negative.
8/10
Reviewed Jan 11, 2026accommodating our early check-in request
none
6/10
Reviewed Jan 10, 2026Water has some smell
10/10
Reviewed Jan 9, 2026Отзывчивый персонал, помогли организовать трансфер в ослоб. Номер хороший и отель тоже выглядит очень хорошо
Не было.
6/10
Reviewed Jan 8, 2026Unfriendly,they insulted my wife!!!
6/10
Reviewed Jan 8, 2026Unfriendy people,no respect for my wife!!!
7/10
Reviewed Jan 8, 2026Convenient location and price
Our room is at 8th floor, and barely have a street view, mostly the walls of the other bldg. I feel confined, 😪
8/10
Reviewed Jan 7, 2026Nice clean rooms, friendly staff, good location.
7/10
Reviewed Jan 6, 2026The staff, they were very helpful in every way. Breakfast was good, Ayala mall 5 min walk
For the price no complaint
8/10
Reviewed Jan 2, 2026the location is accessible and the rate is competitive
nothing. its just so regular
7/10
Reviewed Dec 29, 2025We were upgraded to Royal suite room. Spacious living room and bedroom. friendly and helpful attendant
Aircon in the living room and bedroom need maintenance.
1/10
Reviewed Dec 28, 2025Habitaciones con mal olor, pequenas y poco limpias
7/10
Reviewed Dec 23, 2025The bed was comfy, also very close to Ayala mall and the house of lechon is 2 mins walk only. Staff are friendly too.
As the hotel held events i.e bithday parties and coferences, the guests staying in the hotel were noisy and you can hear them a lot in the corridor. Ended up hushing and reporting them.
7/10
Reviewed Dec 20, 2025Ottimo hotel nella parte bella di Cebu city . Tutto a portata di mano. Buono il Wi-Fi . Garage al piano interrato gratuito con accesso diretto in stanza
Colazione migliorabile per il gusto europeo
7/10
Reviewed Dec 17, 2025Angenehmes Hotel in guter Lage; die Ayala Malls sind gleich ums Eck! Sehr gutes Frühstücksbuffet!
10/10
Reviewed Dec 15, 2025Good location near shopping mall in a safe area.
No view from the window. Just another wall a couple of meters away.
10/10
Reviewed Dec 12, 2025The staff and cleanliness of the hotel were top notch. The breakfast buffet was very good. The proximity of the hotel to The Ayala Mall was good. I would definitely stay there again and will always recommend the hotel. Our stay was for one week
N/A
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent location near Ayala Mall and the Basilica
- •Friendly, pleasant and courteous staff
- •Spacious two-bedroom suites available
- •Perceived good value by several guests
- •Some guests found the breakfast buffet and buffet room good
Areas to consider
- •Food/breakfast quality poor: cold items, bad coffee, limited choices for children
- •Room and facility issues: leaks, hot water not hot, fridge/AC not cold
- •Signs of ageing and poor maintenance (dust, broken kettle, missing towels)
- •Service inconsistencies: slow check-in, front-desk attitude and long taxi waits
- •No pool and occasional noise from nearby works
Cleanliness
7.4/10Mixed comments: some guests reported dust on the floor and issues with room cleanliness, while at least one review described the place as really clean; overall slightly below target due to dust reports.
Service
9.2/10Generally praised: multiple guests described staff as friendly, pleasant and courteous; however there are reports of slow service, check-in delays and an unfriendly front-desk episode that slightly temper the score.
Location
9.6/10Strongly positive: repeatedly noted as conveniently located near Ayala Mall and the Basilica; many guests cited location as a key pro.
Room Quality
7.2/10Mixed: some guests appreciated size (two-bedroom suites), but others reported ageing facilities—leaks, insufficient hot water, fridge/AC not cold, missing items—bringing the score below average.
Amenities
7/10Moderate: missing or faulty items reported (no pool, broken kettle, no extra towels, noisy works nearby); limited amenities maintenance noted.
Value for Money
9.7/10Positive overall: several guests specifically called it great value for the location; despite some comments about cost, perceived value is high among many reviewers.
Food and Beverage
5.5/10Negative: multiple complaints about breakfast quality—cold items, poor coffee, limited choices for children and lack of juice—consistent negative theme across reviews.
Overall Experience
9.2/10Generally positive: friendly staff, good location and satisfactory rooms for many guests led to an overall favorable experience despite notable issues with food, some facilities and occasional service delays.