Alton Lodge Motel

Shower pressure not great

Great value for money, manager was extremely helpful

Nothing, what you see is what you get, great value

Convenient location. Clean. Comfortable

The one thing I found not so good was the lighting in the lounge. It was quite dark for reading and doing my crossword in the evening. I used my head torch. Kitchen lighting was good.

The rooms were very spacious and very nice and tidy it was cleaned before we went in, my family are very conscience about where they stay but they throughly enjoyed this hotel.

Just the fridge we quite didn't know if the fridge was working due to the light not working.

Location

Heating was old and stayed on 24 hours to warm 5he room

The staff were exceptionally warm and welcoming throughout the stay. The room was kept spotless with thorough cleaning and fresh supplies provided every single day without fail. It was a completely comfortable and hassle-free stay.

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Reasonably priced

Although it was clean it was very tatty particularly the bathroom. Stained washbasin, loose seat on WC ,poorly fitted flooring

Good parking. Good location. Lovely indoor swimming pool. Nice BBQ area, although we didn't use either.

tiny "living" room area, and kitchen. Only one lounge chair. In short, cramped for 4 adults.

The price was the best commodity. Our family booked 4 rooms there. Our family room 10, was not as good as the other 3 booked.

Fan down stairs was broken. The air conditioner didn't work properly. It was hit and muggy in our room. Lawns were not done. Bathroom door wouldn't close. Stairway is steep. Access to the double bed would be hard to get to it you are not fit for purpose. 😉 And the worst thing, when my sister checked me in, she said that the person handling reception just came out of the toilet, when he turned to grab the key she saw that he was in his underwear. She didn't say anything until later on. Disgusting. The staff looked like they didn't want to work there. But, they did the best they could with what they had. The pool was cold and untidy. A large chlorine block was able to be accessed by our kids. They broke it up to clean the pool themselves. Yes, they were aged over 14. Seeing the block there made them think someone forgot to out it into the water. One 14yr old was rushed to hospital with a chemical reaction. This could be our fault, however, chlorine blocks should be stored adequately. The cupboard was unlocked and open. In saying this, as a family we enjoyed whakatane and each other's company. Their rooms were fine. It was room.10 that was problematic. But, I suppose for the price... 2 nights, 4 adults and a baby for $428. That's a bargain. The facility can do better. It is a waste left in that condition. Motel is located right next door to a cemetery. So a bit more TLC would go a long way to improving your business.

Was very clean and comfortable. Staff were friendly.

Service from housekeepers! 10/10

Receptionist came out after going toilet and served with no pants off. Pool was dirty, had a kid that reacted very badly to the chlorine as the tablet was exposed and in the pool itself and not the filter.

Easy to get to close to town. Clean and tidy

Bed was comfortable.

TV stand was broken & on angle. The fan in the bedroom, was broken. When the staff replaced towels, they didn't supply hand towel. No sugar supplied after day one. The swimming pool was cold, about 18degrees, I was looking forward to a relaxing swim. The cobwebs could do with removing.

The staff were lovely, the room was clean enough

The toilet has that 'old' smell , the pool wasn't heated, whilst I don't expect everything to be new you can tell they have renovated some parts like the kitchenette and shower, unsure why they didn't get a new toilet as well perhaps that would fix the smell. The beds were comfy however pillows need replacing , one wasn't enough and two was too much.

As we only stayed 1 night it certainly was excellent and as expected it would be...no complaints

Lounge chair in room unable to sit on

The size of the unit was great for our family and it had everything we needed. Was great to have a full kitchen.

Some of the furniture needs replacing. The cleaner needs to clean under the furniture better.

Clean, comfortable accomodation. Really helpful & friendly service.

Shower pressure & temperature was questionable.

Although the room was dated it was clean & the bed was very comfortable. Peter & his staff were friendly and accomodating. With in walking distance of shops. Nice and quiet after hours.

Nothing

Everything is very dated, as well as repaired badly and not replaced. Strange to find we were the only guest until one other arrived at 10pm.

Cleaner pool would have been nice. Dirt on the bottom.

The lady at the reception was lovely as soon as I walked in to check in, My boys loved the pool even tho it was cold that was no worries they still enjoyed it an got given enough towels for the pool an other towels for our stay Loved my stay there with my family we will be booking again

Clean and close to everything. Friendly staff.

The cleaner and receptionist were lovely.

The facilities were not entirely tidy

Location was great, unit was nice and quiet off the road so no traffic noise. Great to have aircon.

Beds were getting a bit old and need replacing. A few cobwebs in the downstairs bedroom and painting needed on the downstairs bedroom windowsill and on the shower windowsill. Bathroom door needs a paint on the back side of it.

My son enjoyed the pool

Main bed was bad, very uncomfortable. Cleaning was not good also

I loved how the staff got me and my cousin in that very morning with a 11am check in as I had my mokopuna with me 1 years old it was pouring with rain and we needed to get off the road. The room was perfect for us to relax in and baby could run around watch movies and settle.

The pool was cold but that was fine.

Relaxing

Small carparking, people parking crooked

Friendly staff

It was clean and reasonably priced. Friendly staff.

Tired rooms. Uncomfortable beds.. Pool was not heated. Too far to walk into town. Thin walls so can hear next door guests .

Good value for money and friendly staff.

Rooms smelt mouldy

Parking outside of room, great kitchen facilities.

If need to be picky the pool wasnt warm. Shower hose trickled even though amazing water pressure

Everything, definitely be back

Enjoyed my stay, overall 10

Good space in the apartments. Comfortable beds and pillows Good bathroom Older style very outdated

When we arrived the floor in the kitchen was wet the fridge had defrosted. Other than that it was okay for what we paid

De eigenaar was heel vriendelijk. Hij regelde een BBQ en de benodigde tools zodat we met kerst konden BBQ’en.

Accomodatie is dringend aan renovatie toe. Alles is oud. Wel functioneel, maar meer ook niet. Is een beetje alsof he bij je grootouders op bezoek komt.

Great little place off the main road , has laundry facilities near by (pay extra) landing/domain road can get very busy just be aware but great room, kitchenette and bathroom

we loved having sky and the ability to record the program we want to watch as it suites us and what we used to at home, don't like places that only provide the basic free tv or silly app things when we and many don't use them, but this place with sky was great. a good size room, plus we found to be nice and quiet. may not be perfect but we were quite happy there.

didn't like having to go up and down stairs to bedroom as no toilet down there and have to climb up stairs, which is hard when have aching legs etc, especialy in morning or if wake in the night to go to the toilet. was good to have parking nearby, but each park was labeled as relevant for trhe unit numberr, this was not explained to others as they parked in our allocated space, but may have not been told where they are meant to park. several things need some obvious maintenance, such as taps etc. road is regularly far too busy to easily get out and vehical crossing is too steep as rough to get in and out in a rush with heavy traffic passing by.

We enjoyed the pool was a little cold but refreshing, The staff were amazing especially the amazing guy at the front desk. Easy check in. Room was perfect for our family , was so quiet , so close to town also. Was perfect for us. Would recommend.

Extra pillows & maybe air con down stairs. We did utilize the fan

Amazing room, nice and big for a family with everything we needed.

Nothing

The staff is very friendly, he even cleaned the pool out for us to swim in. Townships & community very closeby

Downstairs bedrooms get very hot in the summer.

Space and everything you need to relax especially the sky with most of the channels was a BONUS! The pool was lovely and cool, nice and refreshing.

Beds were a bit hard as mattresses were firm.

When I arrived, my room wasn't clean a r all.

Everything

Good location. Roomy and good size kitchen.

Hard bed and shame the pool wasn’t going.

Location and price. Friendly staff.

The bed wasn't overly comfortable.

Location

Needs updating And smells musky

Space cleanliness

Nice and central

Location

Electric blankets didn't work, heatpump had to climb onto a chair to turn on, very low water pressure in shower.

Great service

Nothing

Loved how spacious the units were & nearby to everything.

Absolutely nothing, everything was a 10/10

Staff friendly and helpful. Unit was clean

Cemetery next door. My door lock was temperamental and I actually got locked out. Lucky the friendly manager was still awake and didn't mind helping me.

was tidy

The furniture was in poor condition — chairs in the lounge were broken, and the legs on both the TV table and dining table were bent, which I had to straighten to stop them from collapsing. The lounge suite was hidden under a blanket to disguise patches, and one bed’s headboard was broken. The beds themselves were hard and uncomfortable. The downstairs staircase feels unsafe and could be a serious hazard. The rooms are dark, dingy, and very dated, and the entire place is in desperate need of an upgrade. Also, despite being advertised, there was no heated swimming pool.

Check in was easy, close to CBD, good parking.

Pool was out of order, in bedroom under bed was thick with dust and dirty. Beds hadn't been pulled out and vacuumed under for ages. There was a very strong smell like a men's colone that lingered for ages. All doors and windows were opened to ventilate.

very affordable, and lovely owners had no issues or problems.

Close to shopping, liked the verandah when you come out your door. No raining on you.

Nil

Comfortable beds, parking on site, heat pump upstairs, clean room

Walls are not soundproof so could hear neighborsshowing up and down stairs and banging about. It was a bit cold downstairs and lots of condensation on the windows. There was an oil heater however that heated the room okay.

Easy check in. Easy to book.

We especially booked this because of the indoor pool. We paid a little extra from the other motels on the same road just for this very reason. On arrival, the pool room was closed and the pool doesn't looked like it has been used in a while.

comfy beds, clean and neat room, nice complimentary toiletries

air con was not working