Citypoint Apartments

Great place to stay

Had a great trip! Nice place to come back to at the end of a busy day.

Great place to stay!

Very difficult to find the check in office. Poor directions on how to get to the apartment/parking garage. We got locked into the parking garage due to leaving the hotel key in the room. We were literally locked into the parking garage very scary situation.

Make sure to alert customers that check in is at the Western Hotel!!

Spacious place that had everything you needed including large kitchen

Bien situé près de restaurants, bar, café et épiceries. Le quartier populaire de Galway était à 5 minutes à pied de l’hôtel. L’appartement est grand et a tout ce dont nous avions besoin. C’était pratique d’avoir une laveuse à linge pour nos besoins. Le restaurant de l’hôtel offre des bons plats et il y a des « jamming music sessions » quelques fois par semaine au bar de l’hôtel.

Great location, clean, as seem on site!

Spacious apartment in a great location

The management is incompetent and has no clue on how to receive guests. No signage, remote desk at another hotel, clueless desk clerks

Good location. Unit is very spacious and mostly well equipped. The area can be noisy. The TK Maxx Store is below and they start unloading trucks at 5:00 am

A great location, just a stroll to the main square and the various shops/ pubs/ restaurants in Galway. 5 minutes from the best sports bar too!

Clean, and within walking distance of the train station and city centre.

Great location and lovely, clean apartment. It was quiet but still near all the pubs and restaurants.

Well located and could have been very nice. However, check in was complicated and a lot of basics (facial tissue, paper towels in the kitchen, salt & pepper) were missing. Other things like towels and pillows were minimal.

Perfect location to explore Galway. Nice apartment, but so hot! No AC, no fans, no screens on windows.

The apartment was spacious.

Really nice apartment with floor to ceiling windows in living room/kitchen area. Nice view, clean and has washer/dryer. Easily accessible to downtown Galway. Wish we had more time to stay longer.

all good

The apartment was very spacious and comfortable, with excellent location. The staff of the front desk, the restaurant and the bar were very courteous and friendly. Everything was very clean, the bathroom was spotless and they had snacks and beverages (for extra charge) available in the apartment, which is very convenient when you are traveling with kids. The only suggestion would be to have better instructions as to how to lock the doors. But once we figure it out, we did not had any inconvenience. Very good place to book, particularly if you are traveling with kids.

Combo washer and dryer did not get clothes done quickly or actually dry. Bring a travel clothesline if you plan to wash clothes. Otherwise the place was modern and nice.

The location was amazing. Easy, short walk to Latin Quarter. Excellent living space and kitchen. Bedrooms could use new carpeting and blackout blinds. The key pick up/drop off and parking was a bit of a hassle. Overall we were happy with our stay

The apartment was perfect. Spacious and comfortable. Easy walk to the vibrant town center. Convenient parking in the building.

We have stayed in the past and will definitely stay again! Beautiful apartment! Right in the center of all Galway has to offer shopping dining pub crawling! Quiet and well appointed home away from home!

Great location but quite expensive.

The apartment is beautiful and the staff were very friendly and helpful. We really enjoyed our stay here and would definitely stay here again.

The location is great but I gave this stay only 3 stars because the apartment we stayed in, no. 6, had minimal amenities. It was clean and spacious and kitchen was outfitted well. It lacked any place to put your personal items in the bathroom, no shower caddy or shelf so everything needed to be places on the floor of the shower. 2 small, flimsy bath towels and two hand towels of same poor quality. No tissues, 2 rolls of toilet paper. The washer /dryer combo machine, which is typical of europe does not dry clothes, leaves them damp and wrinkled. A drying rack for clothing is needed, without it you need to spread your cloths on bed, chairs and couches to dry. Parking garage at unit is nice but check in and put is a little inconvient at the Western hotel because of parking. They have a garage but it is confusing to find and the streets are very narrow 2-way streets with cars parked along the way. However, the location is very good.

Very conveniently located with nice views. The property was clean and living area spacious. The bedroom furnishings could be updated but were totally functional and tidy. Check in is at a neighboring hotel but it’s very close and service was good. The washer/dryer is a combo model so load size must be very small to be done but it’s definitely a convenient ammenity to have mid-trip.

good location, quiet, 7 min walk to major shopping pub areas. couldn’t get washer/dryer to exactly work … but accommodations were great otherwise!

Was a cool spot. Only bummer was the initial getting the keys and finding our parking for the place.

Great location. Washer/dryer was tricky to use and took a very long time to dry. Could have used a few things like paper towel and dish cloth.

Great value and location

This hotel was absolutely perfect. Panoramic views of the City, easy walkability to all the sights, secure parking and responsive staff. 10/10 would recommend and plan on coming back!

Amazing place. Spacious and beautiful in the heart of Galway

Wonderful hotel in Galway city, a block from the square. Great view from our apartment, overlooking the river. Plus had parking, which we needed. Check in is a little weird - you need to go to another hotel a block away (no parking there on busy street) but it was fine - you just need to know beforehand but we were behind the 8 ball as I imagine they sent instructions but I missed them. 100% woyld recommend this place for short stay or even weeks.

Basic accommodation in a great location with allocated parking. Ideal for our 1-night stay, but the rooms are in need of a deep clean and a refurbishment.

Very comfortable clean and value for money... very central.

Terribly dated property (Apt 1). Worn and stained carpet, walls need fresh paint, beds had ruts from so many people staying, blinds in large bedroom were not blackout and were very hard to open/shut and were very dirty. There is also no direct address listed so ordering food was a challenge, we had to meet the delivery person at the The Western. Location is fine but we checked out a day early due to everything else.

The apartment was fabulous! The only negative was the check in/out process. You have to check in at the Western hotel, which means you have to park in the hotel's underground parking which is a disaster and you have to repeat the whole crazy process on check out. Once we got into the apartment it was lovley.

Our three night stay at Citypoint Apartments was very nice. The apartment was spacious, clean, and nicely furnished. The secure parking garage was a great bonus. Given it's central location, we found plenty of shopping and dining options a short walk away. The only minor drawback was a occasional noise from the street below, which is normal given the location. I'll definitely look at staying there again on my next trip to Galway.

Lovely place and will stay here again!

Very spacious lodging on top of a department store that had great views of the city. Just 2 blocks from Eyre square and just a few more to Galway Cathedral

Very nice apartment with a nice view, really enjoyed our short stay.

Great location. Walking distance to the train station, Eyre Square, all the good restaurants and stores in the walking area.

Loved everything about the apartment! Will recommend to anyone I know traveling to Galway.

Amazing Views. The kitchen is well equipped with a dishwasher and washing machine. The floor was sticky, and the blinds in the bathroom were filthy.

The property was great. Staff was really good. Communication around check-in and parking was a little disappointing. Beds were just okay. Would stay there again for sure.

Spacious apartment, safe property and nice city views from balcony. Very difficult route and traffic driving to the check in location and then to the apartment. No parking at check in property but secure parking at apartment.

Hotel was within walking distance of Galway’s sights. Kind of a pain that the check in and check out were at a different hotel (more difficult when you are driving a rental car here). The apartment was large and fairly comfortable.

This was a good value. Not a “luxury” experience but certainly clean, comfortable, and safe. My family of four was comfortable there. The communication was very good, and we felt supported. I would recommend these accommodations for the value.

Was a great location to explore Galway. The check-in process was a little confusing, as you check in next door to the actual property, but the staff was helpful and friendly. Very walkable to everything, lots of great shopping, food options, and a very nice apartment.

Place as pretty worn down and no AC. Beds are small and bathroom has a lot to be desired. The property was not clean and had a bad odor. I would not recommend.

Loved this apartment. Lots of space incredible views and an easy walk to everything Galway.

To park and check in at the Western hotel was a challenge without knowing what to expect. Fortunately the Citypoint has someone there to help us on parking. The room is very clean, got washer and dryer was a big plus and help, otherwise everything is just very basic. I think the property could add a little upgraded items to make it more welcoming, like a nicer bedding. bed skirt….

Good location, but somewhat confusing check in process when arriving by car. The place is just on the outskirts of the city center, but easily walkable with a variety of cafes nearby.

Lovely stay. A bit devoid of property details at check in but very comfy for our group of 4 adults!

Clean and comfortable apts. a few blocks from the Latin Quarter. Safe-key fob entry for building and garage. Easy check-in/check out. Glad to have a w/d mid trip to do laundry , but took forever to dry clothes and left them with a musty smell. Nothing fancy or charming, but the (2) 2/2 apts. worked perfectly for our group.

Lovely apartment and super close to downtown.

Very bright in early morning in main bedroom.

Beautiful apartment with gorgeous view. Fantastic location. We would stay here again in a heartbeat. Check in and check out is a bit inconvenient but they really did their best to help with it.

We had a lovely stay at Citypoint. While the room was smaller it was well laid out and eaisly accommodated us and our 2 north american sized suitcases. It was central without being too noisy. Easy to walk where we wanted to go.

Great accomodations for a group of 4 - plenty of room to move around! The apartment was modern and clean, with a beautiful view of the city. Location made it easy to get around town; only a five minute walk from the train and bus stations and maybe a 10 minute walk to the Latin Quarter. Would definitely recommend.

Location was perfect for a city stay. Easy walking distance to everything we needed and enjoy a night in Galway. Very clean and well stocked apartment. Easy check in/out.

The property was very clean and spacious . Our apartment had an awesome view. Staff was very friendly.

Great location

The property is lovely inside but lacks a few basic items such as a cafetière or a teapot. The door to the street was sometimes difficult to open. Otherwise, it’s in a good location with nice rooms.

Absolutely wonderful property in a key location at the heart of Galway.

Loved the location and city view. I was surprised at how spacious and modern the apartment was.. only thing I didn’t care for was the bed was awfully uncomfortable.. that’s a preference tho.

Great option for a small group, rooms were nice and very comfortable. Great location in Galway. Kitchen was handy

Location and apt was nice. Check in was difficult and convoluted with car, parking and getting to apt on a different location. This inconvenience however, paled in comparison to the lack of hot water for showers. There was ZERO HOT WATER!!!!! We could not take a shower

The apartment was clean and spacious and location was excellent. The private parking was also a plus. We had a balcony/terrace, but there was not patio furniture, which was a little strange. The check-in process however was confusing and frustrating. you have to check-in at the Western Hotel first, and finding parking while you do this was very difficult, it was also not clean that this was the process, although it may be contained in the instructions provided and I just didn't read through them carefully enough....would be useful to state this in a more obvious way so it is clear - overall a very positive experience with the check-in being the check-in process being the only real issue.

Citypoint was a wonderful surprise, from the warm welcome from Wade upon arrival, the spacious parking, the beautiful apartment with huge windows from which you can see the sunrise in the morning, and the location was perfect: small grocery store on the other side of the road, and 8 minutes walking from the center of town. Only thing missing was a small shelf in the bathroom to put the shampoo and conditioner on, but this is small details. We loved it and already recommended it to our friends

This apartment is in a perfect position for exploring Galway. You can hear traffic noise in the living room during the day but it isn’t overbearing. The bedrooms are at the back of the apartment and we heard no noise at all. It’s large and spacious, perfect for 4 people. There is great kitchen space with most things you would need with a good fridge freezer. This was quite full of purchasable drinks and snacks, but if you are not buying them you can move them out of the fridge for your stay and put them back as you leave. Marks and Spencer’s is across the road and a brilliant Lidl with a fresh bakery is less than 5 minutes walk. Check in was explained really well before we arrived, checking in at the hotel and then going around to the apartments. I understand some of the reviews mentioning this, driving from the hotel to the apartments is a wee bit awkward mainly due to the one way system around Galway. I’m not sure there’s anything that could be done to change that. A few niggles such as no ironing board or anything to dry clothes and towels on. With four adults all showering each day we needed a clothes horse. The apartment felt quite stuffy at times as you couldn’t any windows in the living area. Overall a great apartment and I would recommend staying here.

Good location, easy walk to all the pubs restaurants night life, but just far enough away to be quite great views

Was unaware the actual registration / key retrieval was at the Western up the block. Not joyous after walking 3 luggage items in the rain from the train. Had to locate that guidance on the apartment lobby door. No useful shelving in unventilated bathroom - clean clothes and toiletry kit were perched on garbage can cover and windowsill, respectively. Whether it was the pub across the street or a downstairs neighbor, people were singing at the top of their lungs until 0300. This is not the fault of the apartment owner, but a feature of the neighborhood. Clean, spacious 2 bedroom apartment with 2 bath. Separate quarters were appreciated after 4 of us sharing a 2 bed hotel room in Dublin.

We have stayed here in the past and had better experiences. This time, the carpet in both bedrooms was very stained. One of the bedrooms has an unpleasant odor.The washing machine did not work. We learned of that when the clothes were soaking wet after the dry cycle. This was an ongoing problem with many communications with the staff and trips to have our same load of clothes dried. The toaster did not work. There was a bare minimum of kitchen utensils. There is still a beautiful view from the living area and the beds were comfortable. The staff were very helpful and pleasant.

Likes: Comfortable modern apartment located in the heart of the city. Dislikes: Underground parking is tricky to get to. After driving in circles for some time, we called the front desk asking for directions and was told to "Google it." The receptionist hung up on us after asking to speak to the manager. Half of the fridge was taken up with snacks and drinks for sale. The door shelves couldn't be used because the guards had been removed. We could barely get our items in. Half of the dining table was covered with snacks, drinks, and an erected plastic price list. Yes, a price list! Had to run out an purchase a coffee maker because none was provided! No shower soap holder. Couldn't sleep the first night due to a loud hissing noise emitting from the locked utility closet. The next day we reported the issue to the same receptionist that hung up on us. "We'll send someone over right away." Nothing. A second sleepless night. Spoke to housekeeping staff the next day, who managed to get a maintenance person there promptly. Later plumbers arrived to replace a pressure valve, just as we were preparing to get ready for the evening. Water had to be shutoff. Instead of receiving a level of customer care matching the five-star price we were paying, we were met with a defensive and insulting manager who challenged if we ever called. "We can't do anything about something we don't know about. Who did you speak to?" After suggesting compensation, we were given an insulting 50 euro credit.

No air-conditioning which makes it hot and stuffy in summer. Took 3 visits to reception which was in another building across the road to get 2 small fans. Venetian blinds in master bedroom did not provide privacy nor black out - again a problem when the sunrise is 3:30am. Master bathroom was very dim. Since the building is above TK Max, the delivery trucks unload at 5-6am which created a lot of noise.

Centrally located, walk to many dining options

Very easy base for seeing Galway

They gave great instructions about checking in. We were able to easily walk everywhere we needed. But it was nice having parking in case we needed to leave the city.

This is a fantastic apartment - Location, Location, Location - the apartment is spacious, clean, BIG, - my family of 4 (kids ages 16 and 11) loved it.

Check in was in a different location, and a little wierd

Parking was a nightmare

Location and spaciousness. Plus washer-dryer. Not enough towels. Pillows like sandbags.

It was lovely but heating wasn’t working except one bedroom but overall it was warm enough but need more heating

City Point apartments could not be more conveniently situated, overlooking Eyre Square. Parking is free with the apartment which gives you the freedom to explore the City on foot without the hassle of paid on street parking. The apartment was spotless, well equipped for any length of stay, and was warm on arrval. If you don't like being cooped up in a hotel room or BnB, then the space and independence of apartment living is worth the extra. I had trouble accessing the underground carpark owing to a one way system, roadworks and general fatigue on my part after a long day of driving, but the staff at the Westin where we checked in are extremely helpful. Id love a few nights in Galway and explore more of the West, this apartment is the perfect base for such a trip.

The rental was lovely. A dish towel for the kitchen would be nice. Some simple instructions on locking the windows and doors would be helpful (being foreign visitors we struggled the first few times with each). But the beds were comfortable, and the location was perfect to town.

Great location & large apartment, but a bit stingy on basic supplies. No tissues, very small supply of tea & coffee & long life milk was way out of date. Felt sterile & unloved.

The apartment was spacious and well appointed for appliances. It felt like staying in a home away from home.

Very spacious flat right near the city center. Clean and comfortable. The staff was very friendly and the on-site parking was nice to have. Would definitely stay here again!

They sold it to us as a 4 person apartmebt but there were beds only for two unless you are a midget.

Nice, clean accommodation. Mattresses could be better and the carpets need to be updated

Most of the outlets in the apartment did not work. Initially we were pleased that there were so many outlets compared to other locations but then had the frustration of tying each one out and learning only a few worked. When I mentioned it to the guy at the desk he kind of blew it off. They also did not communicate that anyone checking in with a car needed to go to the Western Hotel first, Usually you can pull into a garage then get you ticket stamped at the hotel or get the fob to get out.

Great people at reception. Very helpful. The beds are super old. Requires update. There was a heavy smell in the kitchen.

The apartment was clean and well kept. Had everything that we needed. Only thing I would comment on is the windows/noise level. The windows don’t seem to block out any of the outside noise. We were surprised to be hearing the seagulls squawking all night long.

Pros: close to train station, bus terminal, and tours meeting points. Lot of light in the kitchen/dinning/living room. Cons: it isn't serviced as I expected. Mold in the shower, small bathroom with no place to put toiletries. Small bed and not comfortable. Many snacks and drinks to buy three times more expensive that in the supermarket across the street. Very hot inside, only two windows can be opened, and you have to deal with street noises. No working light in the hallway. I didn't use the kitchen, glasses had stains .(Floor4). Overpriced, I beware of extra charges.

The property was in a great location. It was easy to walk to restaurants and shopping. The property was clean, and the staff was helpful and friendly.

Functional. Easy access. Good location.

The place was large but generally run down. Stained, cigarette burned carpet, broken washing machine, kitchen barely had any contents. Check in required going a block up the street to another hotel. Our balcony had a coffee cup full of water and cigarette butts on it. The place was just generally grubby& old.