Hotel Riu Madeira - All Inclusive vs Similar Hotels

Rooms were noted to be spacious and clean with great views.

Comfortable apartments with good amenities.

Mixed feedback: several guests found rooms modern, spacious and comfortable; others noted small rooms, separate beds, very soft mattress and AC/drain odor affecting comfort.

Room comfort affected by lack of air conditioning, strong sun exposure and being on upper floor without elevator.

Room and hotel cleanliness were highlighted as spotless and well-maintained.

Some concerns about old towels and weak wi-fi signal.

Generally praised: sauna described as very clean and housekeeping noted as friendly and discreet. Minor issue reported with a bad smell from an air-conditioning/drain in one room.

Cleaning was acceptable overall but one review notes the room floor was not cleaned frequently.

Location was convenient, with easy shuttle access to Funchal.

Ideal location with ocean views and nearby restaurants.

Strong positive sentiment: excellent ocean views from rooms and restaurants, cliffside position, easy beach access and praised overall location and scenery.

Location praised as well connected and convenient ("Bien comunicado", "Localização").

Staff were described as incredible, helpful, and cheerful, contributing significantly to a positive experience.

Personnel are welcoming, friendly, and attentive.

Staff repeatedly described as friendly, attentive and discreet (housekeeping, spa and restaurant staff). One report of inflexibility regarding a special meal request and additional charge for room service.

Staff repeatedly described as very kind, correct and attentive across reviews ("muy amable", "molt correcte", "atendimento").

Food variety and quality received positive comments, though cocktails at the bar were critiqued.

Good and varied breakfast; improvements suggested for healthy options.

Breakfast described as rich and varied and dinner buffet at sister hotel praised; criticisms include some lower-quality products (e.g., not 100% orange juice), limited variety in buffet cold cuts/desserts and slow pancake service.

Breakfast described as complete but somewhat repetitive with limited variety; evening restaurant noted as very good.

Standard amenities provided, but some guests noted missing items like slippers and ironing facilities.

Good amenities, but some issues with functionality (e.g., hamman not functional).

Pools, sauna with panoramic view, spa treatments, snorkelling and access to sister hotel facilities are highlighted as strong assets; missing a whirlpool/large SPA was noted as a possible improvement.

Has an evening restaurant (positive), but lacks elevator and room cooling which reduced accessibility/comfort.

Guests felt the all-inclusive experience offered good value, but specific mentions of costs were not detailed.

Good overall value considering the location and service.

Generally positive value comments for on-site pizzeria and overall offering, though guests mentioned extra charges (room service, parking fees) that slightly reduce perceived value.

One review lists price as a negative point, indicating perceived value is slightly below expectations.