Hanan Hotel Tagaytay - Formerly Tagaytay Wingate Manor

Location and affordability

Restaurant is limited

Away from city center. Ample parking space. Good breakfast. Accomodating staff.

Broken shower valve.

We opt for room service breakfast, we waited for almost 1hr for the food to be deliver and they didn't gave us the coffee the staff told us to be follow but never came back.

The location - a few kilometres (or less) from restaurants.

The property needs refurbishing. The price is a bit too much for the quality of the property as a whole. There are a lot of bugs during night time.

Vriendelijk en behulpzaam

Beetje verouderd

I liked that it was about a 2 to 3-minute drive from the wedding reception venue that we worked in, especially because it was late at night, and travelling too far from the venue was undesirable. I also liked that there was drinking water, with a dispenser outside of the rooms. Only thing was that the gallon container was practically empty, so we asked for a refill the following morning when there was staff around the area.

The room smelled moldy, so I aired the room for a while, and then later asked the attending staff for Lysol which I sprayed myself. Room is dated, and the staff mentioned that it was due for renovation.

Staff are courteous and nice. Breakfast is good. The room is spacious.

It is very clean. The bed is very comfortable. The staff is very nice. The place is quiet and surrounding area has hills and trees. I felt safe and at home. For the low price, it's good value.

There is not much to do in the immediate vicinity of the hotel. It's far from the main road, which is good for the peace and quiet, and bad if you don't have a car (although you can ride a tricycle). The hotel is surrounded by nature but not very walkable without sidewalks (nothing the hotel can do about). Some upgrades would help. Although it's working, the Aircon is old and has weird cotton-like thing in the vent. TV has few channels. Maybe installing a smart TV would be nice.

I like how good the staff was very approachable. The room is clean with toiletries provided.

it a little far from park. You cant order outside food they will charge you corkage

Breakfast was filling... Staff were very nice...

NA

Peaceful place

None

The staff was truly accommodating of our questions and needs since we were travelling with a handful of minors with us. I liked that they also have upgraded their security by installing key card system and increased cctvs.

You get what you pay for. Simple stay. Like a house with a pool turned into a hotel. One positive point is, it's near the restaurants, and the place is quiet.

the place can be expensive during holidays or peak season

Accessibility. Clean

Location

Restaurant was closed for the day because of a wedding, but they didn’t allow food delivery. Didn’t have any diet sodas on premise.

Location is great and very safe

Rooms are worn out, needs more maintenance especially a/c units.

Location

The sraff did not endorsed us to guard so he was surprised when we came

Solemn ambiance. Front desk and staff are very kind and accomodating.

None. We'll definitely go back.

I like the promo offered, the Customer Service and the garden view.

The Bathroom has no anti slip mat and there is a need to improve the bathroom. The aircon need to be serviced for cleaning.

Location was away from main highway noise. Was a quiet area most of the day and through the night, which I valued. The pool was decent and not over-clorinated. The staff were friendly and personal.

Toilet paper was thin and ran out. Not additional rolls in the room. Difficult to get warm water to come for a shower. Just 2 large bath towels supplied, no smaller ones. In 2 1/2 day stay, no fresh towels offered or any cleaning offered, BUT it IS lower-priced, so did not have high expectations on these small matters.

None

None

Shower is not functioning well. Room is not the same as in the picture.

cleanliness, staff, location, quiet and relaxing place, value for money, security

l

ambience

It’s a bit away from shops, ordering food from outside is not allowed.

No disposable slipper, no extra bottled water, not clean

Awesome place.nice

Good overall experience. Check in was easy even though we came late. Rooms are reasonable for the price.

Quite far from the main roads, so You need some form of transportation which can be difficult at late time.

accessible at MOA, spacious room

giving you a hard time to check in if you don’t give deposit.

Superb location and very relaxing ambience.

Food price is a bit expensive.

location

none

The location itself because it's so quiet, perfect for relaxation.

Food is delicious but small serving for its price.

the rooms where big, clean property, breakfast are filling

cold water in the pool

1. Staff was hospitable and friendly. 2. Beds were clean and comfortable.

1. Limited local channels in the room TV. Recommend improving entertainment selections (i.e. installing smart TVs to allow phone mirroring or better cable service provider) 2. Operator phone number "0" does not answer despite calling during times of operations per the provided hotel policy. 3. WIFI does not connect to internet.

The staff were very enthusiastic and possibly the best part about the stay, since they were always smiling and happy to help with our concerns and answer our queries. We were allowed to check in early, and we enjoyed the facilities a lot. There are seating areas on the second floor, and the pool is a nice place to lounge by. If you need to get around without a car, the staff can call a trike for you.

We hooe that the road construction leafing to the property be fixed and finished the soonest.

Very clean and beds are comfy. And great pillows. Everyone is friendly. Great family place. Pool is nice and they offer body massages too. Relaxing place. Well maintained property.

I enjoyed the hotel itself and the staff although a bit rigid were as accomodating as possible. The location is nice and quiet. I opened the curtains to a a lovely neighborhood behind the hotel, gorgeous view. A little far from restaurants and shopping but not terrible. Overall i enjoyed my stay at Wingate Manor and Tagaytay has become a favourite location.

Very nice people although hotel small but for limited budget it will do. Good cook and most importantly helpful stuff

Great stay. Room is clean. Fluppy pillows. Soft bed. Quiet place. Relaxing.

Over all the accommodation was great! the room was so good and clean, beds are so comforting and the linens are clean. Hotel staff are so very accommodating. for over all rating, Excellent.

Very relaxing ambiance, the place, the pool and thanx for our free massage,we will be back for sure, thanx for the good service, thumbs up .

Our stay was okay. Very affordable (with the free massage & breakfast). But the wifi was so weak. Even the signal was very weak :'( The comforter was quite unclean to be honest. There were stains that were not removed.

free breakfast was good and fast? free massage is a great perk. location is away from town but can ride tricycle from town and hotel gives ride to town about 5 minute ride. there is nothing around the hotel. but everything you need where they drop you off including 711 Starbucks and restaurants. front desk was very nice. room is a bit dated but decent. I thought the price was a bit high for the room. if you want peace and quiet this is the place. very nature like. some road nose in morning!

Took shower around 2am, waited about 3-4 minutes to feel the warm water, feel bad wasting water this way.

The stay was good but the location of the hotel was not, The breakfast was very disappointing You couldn't call that "café" a real café. It was dirty and the food was not quality.

We're heading from batangas up to tagaytay from our 1st trip and decided to stay another night in tagaytay but we don't have any place to stay so I went online and looked for a good place to stay and surprisingly Wingate offers good deal and the place looks so nice as I browsed its pictures..so, to make the long story short, I booked in :-) and in less than an hour we arrived at the cozy place of wingate manor. It was more prettier in reality than the pictures in the internet, indeed, the area was quiet, not too crowded and the staff was so attentive and very accomodating. Very professional and friendly at the same time. The processing of our accomodation was quick and whats even surprising was, we have a free 2 full body massage for an hour on our chosen scheduled time. Another good thing about this place is it's so near the good foor restaurants that we had a good time til midnight. All amenities was in good condition too and their food, it's good too. :) well, to summarize it all I'll give Wingate a 5 star esp. for keeping us safe til we checked out. See you again soon wingate! And for you guys who'll get or will take time to read this, I highly recommend them for they have a lot of good things to offer while giving you a good deal. :-)

most of the staff are accommodating but security personnel is not that friendly. but if you are looking for a somehow budget hotel it is a great place

We love everything about this hotel. It's simple yet very relaxing. We love the bed it's so comfortable. The plated breakfast meals are just okay. The complimentary massage was always great. :)

great place.friendly people.good location.had a great time.food at the cafe is a bit pricey.aside from that this hotel is perfect

for the price i paid, i expected a more spacious and comfortable room

Friendly accomodating staff. Clean room . Excllent Ammenities

Crowded room for two beds . Lots of black ants and bugs. Ugh!

The hotel staff were very kind and accommodating. There are some repairs to be done like the air condition unit in Rm 212 but it was not a big deal. Overall,the stay was relaxing and homey.

The room my family booked was Executive deluxe with Full Breakfast with Free Wifi.. We were very disappointed. There was only Community Internet like a Back-Packer. More spent on security CCTV than the flimsy Internet. Inside your room you were greeted with an “unfriendly” Card with “If you break it-consider it yours”. There was no security safe. One cupboard was broken, so I suggested I was not responsible for “wear & tear”. We received NOT a “full breakfast” but a continental breakfast, I egg, 1 bacon, 1 hash brown, orange Juice or coffee but not both…the coffee undrinkable with powdered milk. Then we got to go “sight-seeing”…only problem NO transport, no taxis, no courtesy bus considering the isolated location and no amenity for tourist friendly agenda, no assistance from staff, 1.5 km from main-road, 3km from Alverus Terminal. The “Chinese Owner” instructed staff strictly NO contact and only a tricycle available. I was with my family so this was out of the question. I finally hailed down a hire vehicle where we were subjected to being “over-charged” every day for the remainder of our stay. I complained to the front counter and the response being…Sorry sir…How are you today sir..The service was suspended sir…etc ...Choose wisely locations close to the Main Road

My family stayed for 5nights 6 days and we're very happy and satisfied with how the hotel staff treated us. The only inconvenience is that the hotel is not accessible from public transport. Hope the management would provide shuttle, even for a fee, to the main road where guests can take any public transport.

The location was good just a few minutes drive from the main area. The hotel was very serene and quiet and not much people. Offers free massages which were amazing. Staff were very friendly and accomodating. Pool was nice and big. Only problem was the room had a few Dead bugs in the shower and ants on the toilet seat.

Nice people, no in room internet. Only lobby!

The room was clean, however the AC was noisy, the TV is not working, no cable, no outlet adaptor. The room was not set up properly, we did asked for comforter. No wifi. The rate is expensive for the room. In addition, we are glad we have a GPS, or else we will not able to find the place, no signage from the national highway, We will not going back there. And i will not recommend Anybody to stay there! Find better one! It was a mistake to stay there.

Nice place to stay don't expect five star hotel Facilities staff are friendly.massage service is really good.during at night i hear some noise from the lower ground hammering like do something i don't know ...

the staff is very polite and courteous. a bit far from the main thoroughfares but very accessible. breakfast is good and quite plentiful.

great stay

We had a wonderful stay. We were looking for tranquility and we weren't disappointed to find it at the Wingate Manor. The hotel small capacity was what we were looking For. The hotel was well maintained, internal and external. We find the two ladies at the reception to be very attentive, graceful and courteous. Although, we had only stayed for 2 nights but it was all worth it. I would highly recommend this hotel, especially for couples trying to get away for a romantic retreat. As, for us, we will definitely be back and consider this hotel as my permanent stay, in Tagaytay.

We cannot so much as we only had an overnight stay but we plan to go back with the kids.

The place is cozy, clean except for the mosquitos which is expected due to rainy season. The pool needs constant cleaning. I love the bed, enough space for 3 person. No other recreation except for the pool. Very good for intimate couples who just wanted to spend time together.

Hotel gives away FREE complimentary massages! Hotel and rooms are clean, with good beds! However, the staff is not really helpful and location is a bit far from the city.

very comfortable bed, spacious room, very nice garden and pool, love the food and the free whole body massage, very accomodating staffs (especially Ms. Desh (reception)). it was a very well spent weekend!!!

All is at it's best except for the food.

Good

Hotel is good. Nice staffs. Food and massage were ok. My daughter enjoyed the pool. Not recommended if you dont have your own car since the location is quite far and out of way. Area is not accessible and you will not be able to see the view of tagaytay but still recommended if you want a quiet place to stay. Good for the family.

The place is far from the main road. Ideal place if you are looking for peacefulness. The free massage is good. Cafe food is nice. Cafe and room are clean. I am very fussy with toilet cleanliness and condition. They passed my criteria on this. We will definitely come back to stay at Wingate.again. i would say that internet is the only issue. Signal is very bad. I think this is a problem not only at Wingate but in other hotels and Inns in Tagaytay as well.

Perfect for couples who want a quick escape from the city. The location is quiet, away from the Main Street but not too far from the restaurants.

The hotel is located 1.5km from the main road, next to a crappy farm house and surrounded by cows and grasses. It is FAR from any facility and do not offer shuttle bus services between the hotel and other facility in town. Each time we have to ride on these very small local tricycle to go any where. I book a car at Batangas port to go there, the driver passed the front of the hotel x3 times and could not find it. Eventually get find it through guide from locals. The hotel is full of local Filipinos come for weekend one night break. The front desk is set at an open access to the front parking lot, with very small space and only one bench chair can sit for x3 people. At check in reception made an mistake with another guest, so we were given to the wrong room with x2 single beds instead of queens bed as we requested. We finally got it change over. The room is VERY SMALL with window view to either a back wall that only 1 meters away from the windows, or grass land that other local resident lives. The bed very hard. The linen initially got some black ink on the inner side. We ask for a change, but still it come back the same gray colored bed cover which suppose to be white. And it smells and the whole blanket feeling wet. We were sleeping next to a very noise aircond which does not work very well (not cool at all). It make noise all night long and we are kept awake and couldn't go sleep (also because hot - not working aircond). Not surprisingly, the restaurant cooking taste not go

The hotel was decent compared to some I've stayed at in the Philippines. Although, Wi-Fi is only available in the common areas and not in the rooms., Booked the hotel to get some work done. Was really disappointed when the Wi-Fi was unavailable as advertised on Expedia. However, the hotel is as described on the actual hotel website. Recommend staying someplace else if you don't have a car. This place is definitely off the beaten path.

Hotel location is in the middle of NOWHERE. Room is ok with comfortable bed. No other option for breakfast. Only serving Filipino food. No decent transport service. Only tricycle. Massage service is free and good. We have to take tricycle to go to Casino and Restaurants.

First thing that caught my attention to Wingate Manor was its affordability. Like most people, price like that would make me skeptical. After checking out its rating however, I noticed that most visitors rated it high so I decided to take a chance on it but still not expecting much. To my surprise, I found it really nice. Staff was courteous, room and CR were clean, sheets looked and smelled good, aircon was cold. Even the free massage was good. Free breakfast was not great but not awful. Just ok. It had a pool and the place is accessible. It's no 5 star hotel but overall, I would recommend it and will surely be back.

Although the hotel is far from the main road, the hotel experience is really worth it. The spa service is great. The staff is very accommodating and hospitable. The room is comfortable enough for us. We wil surely come back here once again. Thanks for a splendid stay...

Easy to find not far from the views of the volcanos, this hotel rates high in my opinion out of the many I have stayed here in the Philippines, had this been on recommendation I would be more than satisfied with my stay....

For those looking to experience the vibrant Tagaytay lifestyle, this is NOT the hotel for you. This hotel is located away from the beaten path that it is more of a hideaway. Do not expect great views because the hotel is located on the far side of the mountain and has no view of Taal Lake. The rooms were a bit tiny and cramped and with the lack of view felt more like prison cells. The staff were quite eager and helpful, and serviced the one restaurant within walking distance quite well.

We attended a wedding in Tagaytay and needed a place for an overnight stay. The place was basic, nothing fancy but for $88.00 for me and my 2 kids with breakfast and massage for 2. What a deal! The staff was super pleasant and accommodating. Very personalized service. Will definitely come back.