Novotel Phuket Vintage Park

Beautiful hotel. Great breakfast great staff. Awsum pool. Very friendly

Excellent and respectful staff and knowledgeable of in and about the resort and surrounding. Recommended and in future be visiting and be staying at-same place

Everything was good

I like the employees are very helpful.. I didn’t like areas in the building should clean up but not big deal

A little dated but very convenient and easy to accessible to markets and food options

Excellent Property, Close to the main market and restaurants and outstanding customer service. Very Happy Stay.

Beautiful hotel, clean comfortable room, amazing staff so nice! Loved the spa!!! And wonderful location! Everything is walkable!

The sound from walls from other rooms is inside the room !

Overall, an excellent hotel in a great location. No top sheet is fitted, so you end up either too hot or too cold when you kick off the quilt—had to set the aircon very low so we didn't boil under the quilt. No hair conditioner... come on, Novotel, for a classy hotel... You supply a cheap 2-in-1 shampoo/conditioner that is really more like a detergent. The bar drinks are priced very high...why it was always empty, I guess > staff #1

Brilliant size pool, large rooms, nice breakfast and the hospitality by the staff was wonderful. Hotel is not too far from Jungceylon shopping centre which has a large number of lovely restaurants. A range of Indian restaurants in the local vicinity including the fantastic ‘Isha Restaurant’. The beach is a couple of minutes walk from the hotel.

Fabulous stay here. Rooms were very nice and clean. Central location walking distance to the beach and the night time festivities. As always it’s the staff they were so attentive, kind and lovely. Thank you very much. Regards, Alex from Australia.

المنتجع هادئ و مناسب للعائلات و انصح به بقوه ، النظافه و الخدمة ممتازة ولكن كنت اتمنى لو ان ابواب الحمامات تعزل الصوت قليلا شكرا

Staff was very friendly. Pool was awesome. Food at The Square was good. Room had everything you needed, and was comfortable.

I came for a work trip and the employees were friendly and accommodating. The room was ready for check/in early which I appreciated but there was an area power outage until 5 pm that day. Room was really comfortable but unfortunately there was an ant issue above the luggage bench area. Otherwise very good. Great breakfast and had a great room service dinner. Huge pool area and good location for me.

The spot is amazing and amazing facilities around the hotel..

this place was absolutely beautiful and amazing for families

I thought the breakfast was lovely. The room was very small and outdated. I also thought the hotel lacked any good activities to do with kids that are around 8 years old.

Staff was extremely helpful

Beautiful hotel. And amazing pool. Great location near everything. Walking distance. Definitely stay again if I came back to Phuket

Great location. Wonderful staff. Very good for the kids.

Friendly staff

We loved our stay at novotel phuket vintage resort. All of the staff were friendly and accommodating. The breakfast buffet was excellent with many options.Their pool is awesome. I have only good things to say and its walking distance to the beach. Thank you novotel for making our stay pleasant in phuket

We had an amazing time while our stay in this hotel, my family loved the pool area and breakfast time!! Very convenient to Patong area.

Member of staff behind reception was very rude to my girlfriend. Member of staff should go on a course on how to treat customers and dignity and respect.. i was very unhappy with the hotel and i strongly say that i will never ever stay there again..Breakfast food was unsatisfactory..not much english food mostly rice and Indian food.. not happy..day time food was cold had chicken satay skewers absolutely disgusting.. main reception light on celling leaking rain very serious water and electricity not good needs serious attention..

It was lovely!

Har været der flere gange nu, og har altid snydes om det, men det er blevet et familie hotel rigtig mange børn og det det med følger servicen i kiosken var ikke til stede hun var mere optaget af hendes tlf og blev nærmest sur da hun blev spurgt i til en kjole ellers var servicen god på hotellet dejligt sted hvis man er til børn og larm

Basically its clean but open hours are a little short.

Amazing stay for couple and family. Pool was the show stopper!

Other then check in which was late all good

It is definitely a family oriented property. Lots of families and kids running around everywhere - especially the pool.' Which is amazing. With a large area used for a foam play pool. As a single male businessman - not my cup of tea. But that staff are excellent. And your wish is their command and done with a smile. Remember to always bow and you will receive much respect. Learn a few Thai greetings and Thailand opens its doors to you. Try not to be an ignorant tourist. A word to the wise is sufficient. The hotel is excellent.

Great area close to everything beautiful hotel

Amazing and friendly staff

All the staff are extremely friendly!!

The staff are top notch, the rooms are great although dialling in the air con was impossible as 26 degrees was too hot and 25 was freezing so I opted to bring cold and using more blankets. Food and drinks are double the price than what you find outside but that's normal.

Brilliantly located just 5-6 min walk from the beach. Best swimming pool I’ve seen in a hotel. Staff are so friendly and make the stay all the better. Highly recommend to stay at this hotel.

큰애가 중학생이고 작은애가 초등6이라 호텔 고르는게 쉽지않았어요~ 성수기에 방두개 하려니 예산이 오버되어 고민하던중 나타난 노보텔! 수영장크고 방에 킹사이즈 침대랑 엑스트라베드가 있어서 4인이 자는데 불편함 없었습니다! 아쉬운점은 모기가 정말 많고 조식이 가짓수는 많지만 한국인들 입맛에는 안맞는 메뉴들로 구성되어 있네요

We were made to share a bed with one ☝️ f outer teenage daughters, despite booking a room for 4 people. The duty manager and the hotel manager did not provide an extra bed free of charge since they stated is policy and common practice to have 4 people in a king size plus single sofa bed room. We felt it was not appropriate and were disappointed to be treated as cash-cows by the management. Truly disappointing experience, never expected this from an Accor establishment and l, as an Accor member, have never experienced something like this at another property. Overall, very poor customer experience.

Property was very nice

Stay at this beautiful resort was overall good apart from the drainage stench. The staff were extremely good at trying to solve the problem, which didn’t affect our stay.

very nice pool and great buffet. Service was excellent

Very adequate for what we needed and wanted. Breakfast could be much better. Fruit varieties very limited. But everything clean and delicious. Rooms dated but clean and bed comfortable. A very nice lobby and swimming pool.

If you want the hustle and vibrancy of Phuket and still find quietness and peace in your hotel then this is perfect.

Good property , nice property. Me likey !

Great hotel and location.

To noisy between room and u heard outside activity from the room loud and clear, roomcleaning always very late like 15:00 when we wanted siesta at the room But liked the pool,breakfast,bed,AC,bathroom

Good location in the centre of the town property itself it is quite old and in need of in need of modernisation in need of refurbishing, but has a good size pool and lots of activity activities For the children.room was bit small and dark.overall it was ok .

The hotel was very nice. The staff was very friendly, kind, and helpful. We really enjoyed eating at the restaurant. The location was convenient. We definitely recommend staying here.

아이들이랑 물놀이하기엔 너무 좋음 숙소 깨끗하긴 하지만 오래된 느낌은 있음 수영장이 최고~ 직원들도 친절했어요

It is a horrible experience to checkin with this hotel. They lied to me about the availability of rooms, particularly any room not on the first floor. I advised I wasn’t going to stay if they didn’t have another, and of course, astonishingly, another room on the 4th floor appeared haha. Then, they told me it was the policy of the hotel to not have any guest enter the property unless it was after 11pm at night, while saying “we don’t allow prostitutes here during the day”. The implication that I use prostitutes, or the blanket assumption that all their customers do was utterly disgusting and unprofessional. I did in fact have a friend I wanted to see, and planned to be near Patong instead of Rawai where my friend lives. As my friend is certainly not a prostitute, nor do I sleep with my friend, the 11pm policy was not going to work for me. It required firm discussions with every level of management in order to normalize my basic 2 day hotel stay. I’m appalled at the lack of customer service, and even more so the disgusting assumptions. Furthermore, I had to change the sheets on my bed due to soiled linens. This was an apparent hardship for them, even though it is their job. I wouldn’t stay here again if they paid me to do so. One star is more than they deserve.

Great location to shopping, beach, and dining.

The place is nice in a good environment, we liked the food less, the attitude towards change less, our request came out late and without checking we already agreed that it was a possibility, I still recommend the hotel

Room equipment maintenance can be improve ！

The whole place was amazing can't fault anything already planning next visit

Nice pool, needs music to be played as there was no atmosphere

Great hotel, very convenient, and really nice staff. I recommend this hotel.

We stayed in a pool access room with a little private jacuzzi. We were very happy with our stay, walking distance to the beach, and Bangla road.

Staff was excellent, very attentive and hotel was nice

The pool is great, the bar's & staff as well. Room preparation and the cleaning options was above & beyond, only enough white light for 1 person to read at a time. I agree with energy saving lights, you have to use white light for reading. Over-all i would give it a 4/half out of 5

Excellent hotel located in walking distance of most what the Pa Tong district has to offer. Didnt spend a lot of time in the hotel, but what we experienced was excellent.

Great price and good room facilities

Amazing pool, lovely staff, great location and delicious buffet breakfast. 😊

Great staying

One of the most highly regarded hotels in Patong Beach, particularly well-suited for families.

The property was beautiful and looked like the photos. It's in a great location and walking distance to restaurants, stores, money exchange, shopping and the beach. All of the staff was friendly, welcoming and professional. We especially enjoyed talking with Wawa, Mart, Pawn, Bank, and Q!

Rly nice place to stay. Excellent staff

The rooms definitely need some maintenance. ( balcony door didn’t lock, bath tub corking needs attention etc) . But overall the rooms had everything you would need. The pool and outdoor area was fantastic, especially for children. Kids club is pretty average. The toys and equipment are very dated and there’s no option to leave the kids there without an adult in attendance. The breakfast is amazing. All tastes and cultures are catered for. The standout is the staff. Everyone from the cleaning staff, the reception staff and catering couldn’t have been more friendly and helpful. In particular Khom in the breakfast room and also A in the pool area were outstanding. We would definitely stay here again.

IT was an amazing stay, kids enjoyed the Huge Pool and Indian food served in the restaurant was good too. Had a good time.

I stayed in many novatels but this is the worst experience I have ever had in novatel first i got food poisoning second i come to have a relaxing time but what i got is noise day and night the building is in renovation and all day the builder's are drilling you can not relaxing not even by the pool it is so bed nobody cleans nothing i will never stay in this place ever again as i pay all redy i can not relocation

Nice accomodation pretty central in patong beach area. Walked everywhere we needed to go. Pool was nice setting, staff always helpful.

Would stay here again

Great location, pool best in Patong, pool bar prices reasonable and good food All staff helpful, not many b&q hotels where you can have a full day at the hotel but kids loved it

It was perfect

Very nice location and plenty things to do

The Rooms were very quiet and practical. the pool was amazing plenty of room to chill out. The pool bar and snacks were great. The menu could of been with more variety. the staff were amazing and very helpful nothing was a problem. Defiantly stay here again. Thank You

The staff are super friendly and more than willing to help with any inquiry you may have

Excellent hotel would highly recommend and definitely stay again

Great size of swimming pool and kids’ swimming pool, deluxe room is clean and spacious, bed and pillows are comfortable enough, aircon is cold and strong, housekeeping is amazing since we don’t have to keep asking extra towels for kids, close to shopping mall and beach just few minutes walking

Really good hotel in a great location at the heart of Patong. Hotel staff were lovely and friendly and were always happy to help with any query. A fantastic variety of food options too.

Room wasn’t very clean..

Hotel was clean and the pool was awesome! Great amenities including wonderful breakfast buffet with lots of choices including halal options! The front desk staff we re polite and attentive. The spa treatment was ok.. The lady in the minimart could be a little nicer she always looked grumpy and followed us around the store as if we were going to steal something. Atone point we left our key in the room and were supposed to be sent someone to open the door. The person never came and I had to resort to asking housekeeper to open the door for me. Overall the hotel is beautiful but customer experience could be improved!

Amazing place, been to Patong numerous times...great place

Great staff and a most wonderful spa and wellness facility st this hotel. We were very well looked after for the duration of our stay.

Loved this property. All staff were so courteous and helpful. Pool was excellent, breakfast buffet was extensive and good, bed was comfortable and room was quiet and spacious. Gym was clean and well maintained. Lots of restaurants in walking distance and just a few blocks to Patong Beach. Coming back to the pool felt like an oasis of calm in the midst of the very busy area. Highly recommend.

Quite disappointed, because 1. I requested to bring toothbrush twice, but staff did not bring. Eventually I went to take by myself. 2. Staff did not set gown on second day. When I checked out, front desk staff suspected that I stole it and asked many questions importunately.

The hotel is convenient and has great facilities. The breakfast buffett has a wide range and the staff are always friendly. Varen at the reception deserves special mention - she is always so cheerful and helpful. What a wonderful experience!

Friendly staff, clean and spacious room.. everything you need is close by

Had an amazing time with my family!!

Location, clean rooms, nice pool, i just visited thavorn beach hotel also phuket orchid resort, this hotel was awesome and enjoyable with no Mosquitos 👌

Location is great. Very near to the Happening party street and Patong Beach. A lot of dining options available too. I really like the gym that is quite complete as well. Just that the room have condensation issue. So the floor is constantly wet. Service is good but not excellent. To be fair it is good for a 4 star hotel. Breakfast was good too.

This property was fantastic, unfortunately Expedia let us down during our holiday experience which made our check in very stressful as we had to add on breakfast and pay extra money which when we booked through Expedia it said it was included but that was not the case when we arrived at the hotel. Next time I will directly book with the hotel as it wasn’t their fault and they helped us immensely. The staff are so kind and helpful.

Fantastic location good hotel - friendly staff -buffet breakfast was great however there were few things missing such as chia seeds - dry nuts - other than that was great !!

Pretty average for a 5 star property.

Air conditioner did not work Extremely noisy Rude staff Even ruder management Breakfast horrible

Very nice hotel with great location

Our stay was really good,the staff were really polite, helpful and knowledgeable, the hotel was always clean, the food was really nice and lots of variety, the swimming pool was very big & clean, I recommend this hotel for anyone.

Property was amazing we had a great time! Really enjoyed all the amenities great location!

The staff was very friendly, the breakfast was great, the location was awesome, the pool was super big, and the room was okay.

Great location with good facilities. The staff were very professional and friendly. The hotel is a bit worn but I’m sure with maintenance will be up to standard, and the cleanliness in the rooms good do with some attention, but it is more than adequate

We really enjoyed our week at this hotell.

excellent location and superb staff room cleaning done late afternoon is not what is expected?