DoubleTree by Hilton Shenyang

chambre spacieuse, et bon petit déjeuner

Kahvaltı oldukça güzel ve çeşitli. Peynir, ekmek ve karpuz üçlüsüyle doyduk zaten. Ama güzel yumurtaları da vardı. Otelin mekanı AVmlere oldukça yakın ve konumu çok güzel. Bol bol alışveriş yapmak istiyor insan. Personel kısıtlı İngilizcesiyle oldukça yardımsever. Temiz bir otel. Hilton kalitesini Çinde de göstermiş. Tekrar gelsem yine aynı oteli tercih ederdim.

Otel çok yüksek ve kalabalık. Sabahları kahvaltıda yer bulmak zor olabiliyor. Saat 10 olunca personel kahvaltı bitmek üzere diye uyarıyor. Erken gitmekte fayda var.

飯店乾淨 位置佳

位於7樓游泳池的設備 如桑拿跟按摩浴缸都壞了

친절 프린트됨

프린터컬러였으면 함 환기잘되었으면함

The place is old

Ist in Ordnung

Leider ist das Schwimmbad überfüllt und die Wasserqualität trüb.

希爾頓逸林獨有的迎賓手工餅乾

衛浴設備老舊、地板不平

朝食ビッフェにジュース用のグラスがなく、　コーヒーカップを使った。ジュースや冷水用のグラスを常備してほしい。

Clean room

Strategic location in centre of city, easy to find car. Make sure you download ALIPAY - DIDI apps (like Grab or Uber).

None. Satisfied & easy to communicate with them in english.

Very nice place to stay. Good price with unbeatable service. Great food! Near many tourist attractions.

Very good

no invoice, no receipt for me stay They refused to add my Hilton member number to my stay.

Good

Stains all over my room, strong cigarettes scent in the toilet, also didn’t know it was for those kinda business

The room was scorching hot (even though it was fairly cold outside in the evenings). The thermostat showed it was 26.5 degrees. I had a late night arrival and really didn't appreciate arriving to a hot room. After fiddling with the thermostat and realizing it was locked, I asked the front desk to adjust the temperature. They said they could only send a fan up to the room. The fan helped, but it was still very hot and I had trouble sleeping. I emailed the executive lounge to see if there was anything they could do and their suggestion was to open a window. For safety reasons, the windows only open a little bit...and that did not make a difference in the temperature. If the hotel advertises air conditioning as an amenity, it should be ON and they should allow guests to control their room's temperature. I expect much better from Hilton.

Location is central , check in efficient with yummy Choc cookie . The concierge staff Rick is very friendly and helpful with places to eat . Used the paid spa facility as well and was satisfied.

I frequently stay at this hotel because the price matches the quality. Good service and always efficient. The property is older than the other 5 star hotels but it’s maintained well and I always sleep comfortably. Alice Li was especially accommodating in the breakfast buffet. Great selection of Chinese dishes as well as American food. Terry also proved to be a great help at the buffet. Very pleased with my stay.

well located, they have a indoor pool, comfortable rooms

The personal is not that service-oriented, not terrible, but it definitely could be better.

Free laundry, nice staff 👍, closed to Middle Street and Shenyang Imperial Palace. Excellent property.

I stayed because of the convenience of being adjacent to Wu’ai Market. This made it easy for me to bring multiple loads of goods back to the hotel, and within minutes being back shopping. Staff members are friendly and helpful. My overall rating is very good.

The staffs were really helpful, respectful Good communication

Some room requires more work in terms of hygiene, some items in room aren't functioning, such as bathroom door, TV has no signal

Let’s just say it’s very very convenient to many places and the room is very big. Good facilities with nice food for breakfasts. The heater/aircon is good, water temperature is good also! The staff are all very friendly and helpful!

NIL

breakfast was good and environment is pleasing. Lot of Chinese food. But the bakery did not suit us and the breads was hard to chew.

the friendlier and helpful staffs

Being one of the older Hiltons in Shenyang, this Doubletree was still holding strong if you ask me. The room products were still okay (albeit some TLC would be nice), service was good, and there was a lounge (whether or not it was a good one is a completely different story =/). This hotel also took guest surveys very seriously. After a sub-par experience during my first stay (mainly due to shortcomings in maintenance/upkeep and cigarette smell), I left a 6/10 comment card and thought nothing more of it. I was surprised to see that they proactively addressed and tried to make up for previous issues in my second visit - a very nice (and rare) gesture especially post-COVID. All said, I would definitely consider returning if the price is right.

Good service and quickly check in

Bed a little bit soft

Well equipped hotel, I use the gym and swimming pool with good service. Breakfast is brilliant, have a lot of choice, will definitely use the hotel again.

No towel in gym

Nice hotel , great location , staffs are helpful

Facility looks out of date

This is an old hotel in Shenyang old town area. It next to a wholesale market which was very famous about 20 years ago. The hotel room is big enough for 1 person. Hotel staff are very polite, friendly and helpful. Maybe because it is still a Chinese style hotel, the lobby bar only provide coffee from 12pm. Overall I enjoy my 9 nights stay in this hotel

The location is close to whole sale complex so you can walk to shopping since 6 a.m. The room facilities are excellent and room size is big and propotional. Breakfast is good with many international foods.

The location is 1 km from tourist attractive.

The overall ambience ambience of the hotel is pleasant and well kept and the staff are generally friendly, well presented and helpful, many speaking good English which we appreciated.

No signs or attendant to guide us to the inside parking, which we found after asking at reception. The insistence of the check in staff to pay a deposit after paying the whole room cost on entry using our ICBC debit cards. There is no notice of this requirement on the booking form which clearly shows room rates and other taxes which were not disputed. Our credit cards are not Chinese, therefore our preference is to use our money not the banks or be forced to place deposits for services we may or may not choose to use, which needs to be reclaimed later. It appears that a number of items like soft drinks and snacks were removed from the room prior to our entry as well as the mini bar being locked following my refusal to leave a deposit which suggests a distrust of a guest.. Additionally we chose a non smoking room, however this had a heavy odour of cigarettes on entry and spillage stains near the window need to be removed. The main ceiling showerhead could not be adjusted as it was partly detached from its mountings allowing water to enter the bathroom. No welcome pack. In my opinion a personalised welcome letter showing the amenities of the hotel goes a long way toward selling its services and increasing customer spend. As this hotel is marketed as a 5 star establishment some form of welcome gift is usually placed in the room by the management prior to a guests arrival, for example fruit of a small flower arrangement. Please note we previously used and recommend Double Tree in Dubai and other locations where we were based for business purposes before moving to China which met our expectations fully. My above comments are made in light of the claimed rating of the hotel which I felt to be a little lacking on this particular occasion.

設施殘舊，跟其他地方同系列差距明顯

We stayed in Shenyang for 2 nights in this hotel and overall it was a nice experience. Front desk staff were nice, attentive and efficient, rooms were clean and modern, in-room service was very good, but the service for breakfast and dinner were a little confusing. Although minor problems happened on the restaurant, staff promptly solved them so that overall the stay was a good one.

Nothing Special

Location is good

Hotel is centrally located, although there's not much in the immediate vicinity. It's clean and comfortable. Staff was friendly. The Cookie is amazing as usual. The only complaint is a few of the light bulbs were out.

I have stayed at the hotel 3 times now and I have been very happy with my stays there. The prices are reasonable, the rooms very modern and kept clean and since I am an american it's nice to have a hotel like this go to and have english speaking staff and feel some of the comforts of home.

This is an "off the beaten track" city not really suitable for the foreign traveler. Very little English is spoken...anywhere...interner connection is extremely poor...internsyion bank services sporadic. Shenyang is not like Hong Kong or Shanghai...places where in these things are available and common place.

Good ambiance. The corridors are quiet and well maintained The staff are friendly and quite helpful. English is bid of a struggle as most of them are fluent only in Chinese, but they have a ready translator on hand to help. The front desk and concierge is helpful. The room is well furnished. Good laundry service. Excellent housekeeping. Complimentary breakfast is good at the restaurant with a variety of dish of your choice. Value for money

Nice area, quiet, but a bit far from subway station. Far from attractions too.

친절하고 깨끗하네요

The staff was very friendly and helpful. The checkin and checkout process were fast. Besides, the food service is pretty decent. I asked to switched from a smoker's room to a nonsmoking room and their response is very fast.

My family and I have stayed here many times. The service is awesome, the facilities are great, and it very family-friendly. The pool is big enough to simultaneously satisfy guests that want to swim laps and kids that want to play. The breakfast is amazing. The executive lounge is relaxing. The new convenience store on the first floor is very convenient. I have visited and researched many hotels in Shenyang. I find the Double Tree to be the most enjoyable choice for our family!

I took my 85+-year-old parents to Shenyang this time. The hotel gives us a huge surprise by offering us a suite, club lounge access and three free breakfasts. All people in the hotel are so helpful and give us what we need. We enjoy our stay in the hotel.

A quality hotel, in an older city, not many places to visit near the hotel, restaurants are limited , but, for business, the hotel is perfect. Cannot go wrong with a branded Hilton. Never a bad experience with HILTON.

Very good service and good location, near train station. It was my first time to stay here. I feel very comfortable. The food in executive lounge and breakfast were so good. Will choose this hotel again when I come to Shenyang.

This indeed a recommended hotel. We stayed at this hotel for 2 nights as we were travelling to Harbin - the first and the very last night of our holiday. Very warm welcome indeed even with negative temperature outside as we were served with warm delicious ginger tea and the whole group of 20 of us enjoyed the refreshing tea. The shopping wholesaler malls at just round the corner is another attraction/recommendation to stay at this hotel. Will definately stay here if I were to visit Shenyang again.

Typical DT hotel, room is spacious with DT standard features. Large and comfort bed with a reasonably desk with all kind of electrical sockets. Breakfast also has lots of choices. Staffs are helpful when we are looking for restaurant nearby. Foot reflexology at hotel and provides clean and cosy place when we have a hard day walking the Shenyang Palace. Excellent hotel to recommend to other travelers.

All good ... love the pool as well... my Son enjoyed Swimming at the pool. The breakfast was decent

Wonderful Experience in ShenYang DoubleTree,The Food is taste well,and all the staff of hotel are Enthusiasm.By the way,The Appearance of hotel looks very distinctive.I think it's a good choice to stay this hotel

房間乾淨，地點離最熱鬧的中街有一段距離，附近也不是很熱鬧，續住房務人員未清洗浴缸。

힐튼 계열이라 그런지 숙소가 매우 크고 깨끗함. 내부 시설도 넓으며 어메니티가 괜찮음. 근처 쇼핑몰, 음식점 등과 20분 정도 거리임. 밑에 편의점 같은 매장 있어서 편리함

Amazing

a spacious swimmingpool, the largest fitness centre, good service lounge and well trained staff. if you is a workout freak , stay here in the fitness room 24hour. the breakfast is local treat from northeast of china ,welcome to DT,my hometown

お部屋の掃除は、言わないとやってくれません。タオルを交換するだけです。毎日フロントに電話でお願いしないとやってくれません。シーツも交換されません。

五愛市場のすぐ隣！　早朝からあわただしい雰囲気の町並みから、中国のエネルギッシュさを感じ取れる。 そんなロケーションの真ん中にあるため、どこの観光地へ売った帰りでも、タクシーに告げれば黙って連れて行ってもらえる。さすがに、老朽化が目立ち始めており、バスタブ回りのシーリングが剥がれてきたりしているが、シャワーの水圧、湯量、温度ともに快適。ベッドが少しばかりヘタリ気味か？　私には柔らかすぎた。 部屋は広めで、一人旅であったので充分すぎるほど。フロントスタッフ、ベルボーイともに笑顔で迎えてくれる。朝食に関しても、質、味、量的にも満足であっし、各テーブルへの気配りもなされていると思う。ドアのカードキーに不具合が有り、何度もフロントへ降りてカード交換をしたのが疲れた。エレベーター脇の館内電話は故障のた使用できなかったのは、如何なものか？タクシープールが無く、旅行者の移動手段であるべきタクシーが待機していないのも疑問。付け待ちしているタクシーは「空港なら行く」との返答。 広大な土地を持つ中国は、空も広く、気分が良いのだが交通量が多く、騒音や大気の汚れは気になる所。 大きな交差点に建つので、朝のラッシュ時の車の多さには、若干引き気味になるが、充分に満喫でき、ビジネス旅行としての居心地は良かった。深夜にオーダーしたルームサービスの味付けも非常に美味しく頂けたのも、記載しておく。

Nice room and clean,but in rush hour the reception need to wait too too long time,can be improved

房间稍微有点旧。出电梯通往客房的地面虽然铺了地毯但是仍然坑洼不平。服务员态度友好，但是门童没有帮助下车客人拿行李。

Great quality and service. Only one improvement: from an international chain like Hilton I expect a wider range of international TV channels (today only 4 of a total of 50 are in English, all the others are in Chinese language, therefore totally useless for an international guest).

Perfect place to stay in Shenyang. Room - Great room. Large with many amenities. Fresh, cozy linens daily. Great bathroom with rain shower. WiFi used daily. Loved being able to pick my room from the Hilton Honors app. Staff - Friendly and accommodating. Used many services, including conference room, restaurant and room service. All were great with no issues. Breakfast - breakfast was the highlight of the day. Large variety of choices to satisfy every taste and appetite. I will miss that breakfast! Check in and out were smooth with no issues.

I stayed in this hotel for two nights with my parents, and among which only I had the Hilton Honor gold membership, which means only two of we three could enjoy the benefits like breakfast and lounge for free; however the front desk manager expanded this benefit to the third person for free! Besides, the staffs were kind and friendy, they treated me and my family very well; they always offered great services based on our personal needs. The rooms were clean, and we couldn't even see any dirt within the room. I would absolutely recommend this hotel.

도매시장과 가까움, 태원가/서탑 중심거리와 우수한 접근성 공항과의 접근성은 약 40분 심양자체가 공항이랑 거리가 먼 도시가 아니라 어느 호텔이나 비슷할듯 호텔 등급대비 가격이 착함 가성비 좋은 호텔

The hotel is located in a convenient location accessible to most areas. I’m surprised how luxurious this hotel was. They served good American food in their restaurants. The rooms were much nice and clean much nicer than other rooms I’ve stayed at in other parts of China. Their staff was very friendly and most of them speak English. I especially like the breakfast buffet that they offered for a price of 120 rmb.

Good facilities

故宮と張学良（張作霖）記念館に近く、空港までタクシーで３０分で程度、比較的便利な立地条件。 ヒルトンらしく、食事はとても良い。部屋はバスタブが有り、日本人には有難い。 フロントは英語の出来る人は、居るが、少し困難。中国では女性の立場が強いのか、とても高飛車な態度が多い。ヒルトンなので、まあ、安心して宿泊出来る。

Très bon hôtel à recommander Je n’ai que ça à dire C’est un hôtel parfait

The bartender made a mistake on my bill in the lobby lounge and didn't fix it after I insisted and made me pay for the mistake. The rest of the staff were fantastic and accommodating. The hotel itself has wonderful facilities and I would stay here again, but not return to the lobby lounge.

Room was really spacious and comfortable.

1階のケーキは18時以降割引になります。パンやヨーグルトも売っています。 朝食のバイキングもいろいろ選べて4泊滞在しましたが飽きずに食べられました。

Great stay

인터넷비용도 청구되고 시설도 별로이며 호텔 앞뒤는 공사장이여서 너무 불펴했어요.

客室は良かったが、ロビーが写真とは違って高級ホテルにしては少し格式がなかった。SPAはまあまあであった。 朝食レストラン中国人で混み合っていたので、座る席もなかった。落ち着いた雰囲気ではなく１日で止めた。混雑時はもう少しスタッフを増やしてかたずけを早くしたらと感じた。

カップ麺1個25元は以上にガメツイまた表のタクシーに近いからと乗車拒否された、ホテルはうちの経営じゃないとの返事おかげで1時間歩くはめになった。

Love the room. Hotel was great. Some road construction was happening right in front of the hotel door steps and that made getting around difficult. And that should have been mentioned in the hotel booking.

This hotel does not have the Hilton standard. Generally it is cleaner than average Chinese hotels but lacking of details. A massive road construction is right in front of the hotel, so it became very inconvenient for transportation. I have paid to use Wi-fi but the speed was so poor that I couldn't do anything. There were steam room and sauna facilities however they were not working. Staffs were alright, kind of friendly. However when they were busy, they seemed not able to handle stress. Will I stay here again? Probably not.

Poor wifi service. Not good for business.

전반적으로 좋았으나 와이파이가 무료가 아니고 요금을 받는것이 아쉽네요.. 요즘 호텔 객실에서 무료와이파이는 기본아닌지요

ホテルの周りが地下鉄かなんかの工事中で車が入れなくて苦労した。ホテルそのものは良かったのだが残念だ。

其他都还好，什么年代了Wifi还要额外收40元／天，有点没诚意

初めて瀋陽の出張で、ヒルトン系にしました。世界のヒルトンですから、それなりの設備とサービスがあります。ただ、wifiは有料？1日40元から！従業員の話によると、ヒルトンの会員になって、直接部屋を予約すれば、wifiは無料になるらしいです。僕みたいにいつもエクスペディアで航空券とホテルをセットで注文する人には難しいかもしれないです。

My only complaint is they didn't give me the room I booked. But other then that it was great the staff was very helpfull most would not take tips. The room was lar age and extremely comfortable. I would stay there again and probably will when I go back to get married.