Alex Alpine Resort - Spa & Sports

Das urige Ambiente

시설이 고풍스럽고 업그레이드된 방은 최고였어요.특히 부부가 저녁에 운동했던 수영장은 최고였어요.

Das Hotel liegt nahe dem Bahnhof, zentral und doch ruhig. Die plüschige Chaletromantik macht es zu einem kuscheligen Rückzugsort. Das Frühstücksbuffet ist großzügig und erfüllt bestimmt jeden Wunsch. Eierspeisen werden frisch zubereitet. Das Restaurant ist ausgezeichnet. Da wir ausgezeichnetes Wetter hatten, haben wir den Wellnessbereich leider nicht genutzt, haben dafür die Umgebung umso mehr genossen. Wir haben ein kostenloses Upgrade in die Luxussuite erhalten. Was will man mehr zum Hochzeitstag?

Nichts

Toller Service vor Ort. Gutes Preis/Leistungsverhältnis.

Excellent Chalet experience well located near train station. Friendly, helpful staff. Excellent breakfast. Very nice room.

Your phone’s walking direction take you the most direct route to hotel which leads you to a large stair which is a problem if you’re wherling your bags. You can continue on the street around to the left and wheel your bags or call the hotel to pick you up with their cart.

Todo, el estilo, instalaciones, ubicación . Upgrade

No haberme quedado mas tiempo a disfrutarlo mas

Für mich seit Ihr 5* Niveau. ALLES ist einfach nur Top. Danke

schade das wir nur 1 Nacht bleiben konnten

Tout

J’y avais déjà séjourné

Everything from fabulous decor to amazing spa lovely bar and the friendliest staff and our amazing Suite upgrade.

Room was very warm at night with no way of cooling it.

Accueil Professionnel Propreté

Rien

Sehr gutes Frühstück. Hervorragende Lage, 3 Min zu Fuß vom Gornergrat-Bahnhof. Abholung mit Elektrotransport des Hotels vom Bahnhof (auch 3 Min zu Fuß). Als kostenloser Service: Fahrt zum Helikopter-Airport (15 Min zu Fuß).

Heller Beleuchtung im Zimmer.

We booked a double room and the reception upgraded us to a 2 Room master suite (Room 305). Crazy size rooms, Bathrooms with Tub, Fab breakfast, and just the perfect location - 5 mins walk from Zermatt station

Nothing !

Great location! Great Staff! Chanti in reception very Helpful and the sweatiest smile… Thanks for the Upgrade! Thanks for our unforgettable anniversary in Switzerland.

Everything, loved this hotel, perfect location off the main street but close to the station, relaxed atmosphere, friendly staff, lovely bar and outdoor seating area, great indoor pool and Spa, and luxury rooms.

Sehr nettes Personal

Das Zimmer war etwas klein aber ok

Sehr zentral und doch ruhig. Sehr nettes Personal, fabelhaftes Frühstück , schöner und grosser SPA-Bereich, komfortables Zimmer mit Traumaussicht aufs Matterhorn

Eigentlich nichts, ausser dass das Preis-Leistungsverhältnis beim Nachtessen übertrieben ist.

Une très belle surprise. Tout confort.

Le fait de devoir en partir.

Brakfast was 5/10

The hotel seems dingy when you walk in, but after a while, you get the vibe. It's old fashioned and kooky, but vintage and traditional. Great breakfast buffet and cooked on request, Amazing spa and pool. Located practically next door to the railway station so massively convenient for travelling.

The hotel is perfectly located in the center besides the railway station since you have to park the car in Tasch. The room reminded us as an high upscale chalet and itveas really enjoyable to stay. The size if the room was impressive. ThebTV has an impressive selection of free English international speaking channels.

You have to carry your luggage up the outside stairs if you are not using the free shuttle car from the hotel.

Lokalita

Moc měkké matrace, hotel je čistý, bazén pěkný. Personál milý.

La pulizia, il grill ma soprattutto la cortesia ed empatia della receptionist (Chantal).

Beautiful hotel with cabin style rooms, gives a ski lodge feel; lots of woodwork and fabulous, bit quirky decor. Smooth check-in, friendly staff. Spacious room with comfortable beds and sitting area, elegant furniture. Our room had a balcony with view of the Matterhorn, Separate toilet and bath area. Toilet area had a small sink and a door. Bath area had a double sinks and large bathtub. Molton brown products: hand wash, bath gel, shampoo, conditioner. Hair dryer. Robes and slippers. Kettle with tea bags and coffee packets. Group dinner in restaurant: Exceptional decor. Staff all friendly, very professional. Salad bar had good variety. Entrees were not bad. Breakfast Buffet: Beautiful setting in glass covered outside seating area. Inside seating also. Tea/Coffee served at table; if servers are busy then get in line for the one coffee machine. Adequate food, bread, juice offerings. Located 5 mins from the train station and one block from the Main Street.

everything, view, staff, clean, perfect

Location and all staff were great.

A strange split theme between Alpine and Asian.

Schwimmbad und Wellness Bereich.

Zajtrk odličen.

Tamanho do quarto, sacada com vista para montanha e banheiro.

Tudo foi satisfatório.

Amazing unique hotel with wonderful facilities and friendly staff right in the heart of Zermatt. We loved using the pool, jacuzzi and sauna and dining in the restaurant. We also loved having our room upgraded to a Suite!

Nothing

Super en tous points. Emplacement parfait

La piscine et jacuzzi sont vraiment top!

-

The breakfasts were perfectly adequate and the staff were friendly. Our room had a balcony overlooking the courtyard with views of the Matterhorn. It had eclectic panelling and was very comfortable. The whirlpool bath added to the atmosphere. We had one meal in the hotel restaurant and the fondue was very good.

stayed at the alex hotel for a week on a recent ski vacation and loved everything about it. great location, comfortable room, wonderful interior with plenty of of room to socialize. chef is outstanding with amazing food everynite. staff is super nice. can't say enough other than this is the place to stay. highly recommend!!!!

Excellent stay and lovely staff providing excellent service

Very good staff

Nothing

La.atencion del personal

Los dormitorio muy recargados el espacio era bueno pero muy recargado de muebles no había mucho espacio para las maletas

Very welcoming staff & owners, that are constantly present and take care of their guests. Extraordinary hotel gym, huge pool, excellent and comfy restaurant and best location, within 2min from the train station. Very clean everywhere and the deluxe suite was extraordinary spacious. Definitely great value for money, we'll come again!

Those people are terrible. Never nice people.

One of the best hotels I’ve stayed at in 40 years of travel to Europe. The rooms are beautifully decorated, the staff is friendly and efficient and the restaurant is excellent (decor, food and service). It is centrally located one block from the Main Street and 5 minutes from the train station.

Spa Bereich, der gratis Innen Tennisplatz und der Fitness Bereich sind ein überdurchschnittliches Angebot im Vergleich zu anderen Hotels. Daraus ergibt sich ein sehr gutes Preis/Leistungsverhältnis

Staff were fantastic throughout, so helpful and thoughtful. I’ve never seen a hotel with so many chargers and cables! Breakfast delicious, great range of local jams. loved the pool and spa facilities. location exactly what you want, 15mins walk to Matterhorn glacier lift, 1 min walk to the two other main mountain trains. wish i could have stayed longer

nothing

L’emplacement, la terrasse

La première chambre récupérée pendant deux jours extrêmement petite, et plutôt une chambre pour une personne

Lovely hotel, decor is full of character. There is a large swimming pool with excellent spa facilities. Great restaurant on site, by far my best meal in Zermatt.

The hotel is quaint and comfortable. The staff are friendly and welcoming. The rooms are large with a sitting area with TV apart from bedroom. Large whirlpool tub. Our dinner meal was quite good. The breakfast is so- so. Good bakeries nearby open @ 7 AM.

The Alex Hotel was wonderful. Slightly quirky, and full of charm. Even opening in 1961, it has the beautiful craftsmanship of years gone by. It is a bit of a walk to the lifts, but doable. The atmosphere is relaxing, the staff very attentive to one's needs or wishes. Within a couple of days staff members knew our names. We had a very nice suite with a separate bedroom with a king-size bed and living space. The only thing negative I must mention is that the tub-shower combination had a very slippery bottom once wet. There was not a tub mat in the room or anti-slip on the bottom of the tub. I did not think of asking for a bath mat. The tub did not feel slippery when I ran my hand across the bottom. The first evening, after skiing I went to shower and as soon as the tub bottom was wet it was very slippery. I went to reach for the shampoo, slipped, and badly sprained my adductor/groin muscles. That ended my skiing. The staff could not have been nicer. I was kept in ice for the remainder of the trip. There is a very nice locker on the ground floor with lockers for each room. Our locker had multiple dryers for boots, gloves, hats, etc. There is a spa and in-ground pool. I did not use these facilities, so I cannot comment. The dining room was lovely and the food fantastic. Everything was spotless from our room throughout the common areas. Considering all that the Alex Hotel offered, I would say that the value is very good for a 4-star hotel.

Die zentrale und doch diskrete, zurückversetzte und ruhige Lage könnte nicht besser sein. Zu Fuss ist man vom Bahnhof in 2 Minuten beim Hotel oder wird mit einem Shuttle gratis abgeholt. In wenigen Schritten ist man an der zentralen Bahnhofstrasse mit zahlreichen Geschäften, Cafés und Restaurants. Im Hotel gibt es ein sehr reichhaltiges Frühstücksbuffet mit grosser Auswahl. Die Eierspeisen werden am Buffet frisch zubereitet. Die Zimmer sind sehr sympathisch eingerichtet, mit B&O-TV und Kaffee-/Teemaschine ausgestattet. Die Handtücher werden 2x pro Tag ausgewechselt. Wir hatten ein Zimmer mit Blick auf das Matterhorn. Der Bar-/Lounge-Bereich mit herrlichem Ambiente ist wirklich eindrücklich, ebenso die grosse, gut besonnte Aussenterrasse. Jedes Zimmer hat im Skiraum eine eigene, belüftete Box für Skis/Schuhe. Zu Fuss ist man in 2 Minuten bei der Gornergratbahn oder ein Elektrotaxi bringt Gäste zur Matterhornbahn. Das Personal ist sehr zuvorkommend, freundlich und geht auf individuelle Wünsche ein. Die Familie, die das Hotel führt, ist persönlich anwesend und begrüsst die Gäste bei der Ankunft oder beim Abendessen. Das Restaurant verfügt über eine ausgezeichnete Küche (mit elsässischem Chefkoch), eine exzellente Weinkarte und einen herrlichen, offenbar sehr bekannten Weinkeller, der für das Abendessen reserviert werden kann. Tipp: Unbedingt Halbpension buchen. Ich kann das Hotel Alex in jeder Hinsicht empfehlen.

Uns ist während des Aufenthalts wirklich nichts aufgefallen, was Anlass zur Kritik geben könnte. Sogar das Wetter hat mitgemacht und wir konnten das Matterhorn in voller Pracht bewundern.