Ibex Fountain
Ibex Fountain, Englischer Viertel, 3920 Zermatt, Switzerland- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Newly Renovated Rooms
Experience the perfect blend of rustic charm and modern design in our newly renovated rooms at Hotel Pollux.
Dining Options
Indulge in a culinary journey at our 3 unique restaurants. From traditional Swiss dishes at The Pinte to international delicacies at Arvenstube, there's something to satisfy every palate at Hotel Pollux.
Relaxation and Wellness
Unwind and rejuvenate in our relaxation area, complete with a Finnish sauna, steam bath, hot tub, magic shower, and solarium. After a day of exploring Zermatt, treat yourself to some well-deserved pampering.
Book now to experience the ultimate comfort and luxury at Hotel Pollux.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
1 King Bed
344-sq-foot room, balcony/patio with mountain views
Internet - Free WiFi
Entertainment - 80-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and heating
Accessibility - Hardwood flooring in room
Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
Mountain View
In-room amenities
1 King Bed
226-sq-foot room with city views
Internet - Free WiFi
Entertainment - 80-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping and heating
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
21 m2
City View
In-room amenities
1 King Bed and 1 Twin Bunk Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - 80-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping and heating
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
King bed (151-180 cm wide), Bunk bed (90-99 cm wide)
Room details
32 m2
City View
In-room amenities
1 Twin Bed
118 sq feet
Internet - Free WiFi
Entertainment - 80-cm flat-screen TV with digital channels
Food & Drink - Coffee/tea maker and minibar (fees may apply)
Sleep - Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
Room details
11 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Bunk bed (Variable Size), Queen bed (151-180 cm wide)
Room details
32 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
29 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
11 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
L’emplacement est idéal et tout le personnel est aux petits soins.
Breakfast was superb with linen napkins, custom egg choices, fresh veggie and fruit drinks, even bubbles!
The room was amazing, balcony was overlooking the town street. The location is prime, easy walk to everything. The sauna (dry and wet) and gym was such a great addition to end the night. The breakfast has a really big selection and even an
N/A
Clean, walking distance from station and center of the city made it easy to get to all tourist spots. Friendly staff. Cute hotel in a cute town
None
Good location close to train station and walking distance to restaurants. View of Matterhorn from our balcony.
Bed coverings were too heavy for summer/early fall.
It was so quiet and clean. Beautiful balcony views and a lot of space for 3 people.
The breakfast could’ve had more variety
Location, room was really nice,good breakfast and very good staff
Nothing
Les réceptionnistes ont été très accueillante. la chambre était confortable, très peu de nuisance sonore malgré que l'hôtel se situe dans la rue principale. Le déjeuner était bien et les serveuses à l'écoute. Content de ces deux nuits passé dans cet hôtel !
The hotel had wonderful ambience and a comfortable feel. A very nice choice. The breakfast area was excellent w/plenty of tables.
I wish I did not have a single room with the bed up in the loft where I had to climb up and down the stairs each time. For certain types of people with any conditions, that could be dangerous. Outside of that the room was really OK for just myself.
Clean, lovely decore, breakfast was brilliant and its location were standouts.
There wasn’t anything we didn’t like.
Hotel w dobrej lokalizacji, komfortowy pokój. Wszystko zgodnie z opisem
Nic
Lage, Zimmer, Personal, Freundlichkeit.
Location, staff, cleanliness and brilliant breakfast with fab' staff.
Shower not powerful but adequate.
What an amazing hotel. Great rooms, amenities and the restaurant was excellent. Spacious and clean and situated close to the station and everything else.
Nothing
Wonderful hotel, great position, excellent staff and fabulous breakfast. Highly recommended
The property was clean and in a good location. SPA is a big plus. People working there are super nice and helpful.
It was a bit pricey but we saw the prices were similar in the area in other hotels as well. The breakfast was ok.
ロケイションが良く、お部屋もリニューアルしてありレストランも併設されてマッターホルン観光にピッタリでした。
特にない
Location, clean, food at restaurant.
Nil
在策馬特住宿真的很值得。環境整個很讚。
無
Lovely atmospheric Swiss chalet style hotel with modern facilities. Rooms were spotless and staff couldn't have been more helpful. Location is perfect, just steps from the station. Highly recommend.
Nothing I
駅からの距離やスーパーへの買い物に便利。スタッフの方も素敵でした。
特にありません。
The location was facing the Main Street, very close to train station.
No fault of the hotel. The bath tub was high and difficult to step into. When using the shower it was easy to get the floor wet.
Tout
Rien
早餐很棒,房間有2間衛浴十分方便.
冰箱不夠冷,食物無法保鮮.
Location!!
No air conditioning
とにかく場所が良い! 部屋も広くて特に洗面周りがとても快適に 使用出来る!
Perfekte Lage zur Abfahrt mit dem Glacierexpress! Sehr freundliches Personal, auch beim Frühstück!
Brötchen beim Frühstück sehr trocken.
Location a short walk from the train station, right on the Main Street in Zermatt.
Nothing
The friendly welcome, the lovely food and bar, and the feeling that you were part of an extended family.
No air conditioning in the bedrooms.
Excellent location and stay
sehr gutes und reichhaltiges Buffet, gute und freundliche Bedienung
Very clean and the room had high quality craftsmanship on all of the finishes. Staff was very helpful. Breakfast was included and was great. The onsite restaurant was so good that we ate there twice.
Can’t think of anything to complain about!
The Hotel had a very nice and comfortable room, with an excellent bed and very soft, high-quality bedding. The breakfast was very good with a wide selection, and the staff were extremely friendly. The bathroom was very clean, and the location was perfect for our short trip, with the train station close by.
The only small downside was the glass bathroom door, which made the room very bright in the morning — I personally don’t like having light coming into the bedroom while sleeping
Sehr sauber und gemütlich
Charming! Kind staff! Very accommodating! Great location.
No Jacuzzi.
駅から近くて何処に行くにも便利だった。
宿泊した部屋がメイン通り側だったので、窓を開けると人の話し声などでうるさかった。
Short distance from station
A few steps to drag the luggage up
Sehr freundliches Personal.
.
Ausgezeichnete Lage, nahe dem Bahnhof. Wir hatten ein Zimmer zur Rückseite des Hotels, somit sehr ruhig gelegen.
Everything. Great location. Clean and very friendly
Ideal location and very friendly and helpful staff.
Not much!
Atmosphere
Rezerwowałem przez Booking i w recepcji nie chcieli mi dać rachunkuza pobyt, kuriozum
房間很大,地點離火車站很近
早餐幾乎都是冷食,如果有熱的炒蛋會更棒
O hotel é perto da estação
Muito caro e não oferece os acessórios básicos como condicionador, acabou o papel toalha e não repuseram, o elevador não estava funcionando e meu quarto era quarto andar, ele praticamente não oferecia acessórios nenhum. No último dia de manhã fiquei sem papel higiênico. Tinha muitas expectativas pelo valor que paguei e fiquei frustrada, quando paguei o dólar estava alto e ficou 2.200,00 reais a diária. Eu também tinha entendido na reserva que o quarto era de vista para o matherroh, mas não era, na reserva tinha opção vista da montanha e vista da cidade, paguei mais caro para ser vista da montanha, mas tinha vista da cidade, eu argumentei, mas falaram que tinha vista da montanha, mas não a que eu i.maginava. Me arrependi de ter escolhido um hotel e um quarto mais caro.
Breakfast V good, nice cosy bar, V friendly staff, V good ski room, good room.
Bar can get V busy between 6-8pm
Friendly staff Location Nice spa facilities
Old rooms Food could be better
Le Spa est excellent et le service très bon.
All you need for a skiing trip including a cosy and friendly ambiance.
We had a wonderful 5 nights stay here! We are very impressed by all the lovely details - the fresh orange juice machine, gym and the meeting room! The location is also great, super close to train station and all the shops.
It was a great experience! The room, the lounge, the resteraunt, the breakfast, the ski room, the relaxation center, the gym, the staff, the pool table and the location!
My vacation wasn't longer
Perfeita! Quartos limpos, aconchegantes e espaçosos. Bar funcionando até as 2 a.m, ótima localidade. Café da manhã excepcional e atendimento de qualidade.
De não ter a piscina prometida, mas não fez falta no passeio.
Facilities, location, bar, restaurant, playroom for kids, sauna
the view from the balcon
x
駅から近く便利だった。朝食も美味しかった。
特になし。
Alex the barman and all the staff made us Aussies feel very welcome . The Breakfast was terrific. The views are Amazing!
Perfect
-
Localizacao, funcionarios, limpeza, restaurantes
Poltronas do quarto com tecido desgastado.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.18/10The property is very clean and well maintained.
Service
9.65/10Staff described as nice, helpful, and courteous.
Location
9.19/10Perfect location in the central area of Zermatt, easy access to the train station.
Room Quality
9.14/10Rooms are lovely, comfortable, and well-appointed.
Amenities
8.97/10Amenities include a great breakfast and spa facilities.
Value for Money
8.93/10Good value for the money; breakfast is particularly praised.
Food and Beverage
9.38/10Breakfast and on-site restaurant received high praise.
Overall Experience
9.15/10Overall great experiences highlighted with intent to return.
Experience rustic charm blended with modern design in our recently renovated spaces.
From Swiss classics at The Pinte to international flavors at Arvenstube, satisfy every palate.
Unwind in the wellness area with a Finnish sauna, steam bath, hot tub, and more after a day in Zermatt.