Premier Hotel

Condusive

Face sink. Blockage.

好像沒有

飯店設備太老舊 附近環境真的不好

The location is at the centre of Sibu City.

Breakfast noodle that was overcooked.

Great location. Walking distance to central market and night market and pagoda. Sibu is like a very old fashioned Singapore. We were only Westerners. Locals were incredibly friendly and first language English. Wanted to speak with us. Did not see any crime. Good place to visit.

Sibu doesn't seem to have any modern hotels so expect rooms to be somewhat Retro. We had just two power points and nowhere near the bed. AC was vintage, just On and Off. Only local breakfast available. Hotel.... it is what it is. Ok for a few nights.

selesa, selamat, staff terbaik, makanan sedap. walaupun hotel ni hotel lama tapi di jaga dengan baik,

kena bayar.. kalau free saya suka.. hahaha..

💕

The location and the breakfast provided.

No comment.

The spacious room.

The hotel parking.

The loation is good and easy to get grab or maxim.

-

Feel good, but the hotel can improve more on food taste

No

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1.extra bed charge was not worth it while the bed condition looks like flip table. 2.scared to used the extra bed which could harm customer. 3.no plug near bed to charge any device. 4.price RM 374.00 + RM 40 (charge for extra bed) not worth it. 5.request for extra glass(but the staff said not available/finish. please and please do improve ur room facalities for easy customer charging any device. tq😄

when I checked out, I asked for a receipt or proof of stay, your hotel staff refused to give me the receipt or even the proof of stay, and told me the receipt should be issued by Booking.com But when I contacted Booking.com, it replied that I should have got it from the Premier Hotel. Two sides just kicked the ball to each other and ignored customer request. I am very disappointed.

Arrived first room had no working lock on door 2nd room very poor plug behind pillows shower broken no breakfast even though it was offered on booking bed sprung mattress which was uncomfortable springs sticking thru mattress management no where to be seen even after many requests Not offered any alternative room or compensation ruined our trip no usable table as it was being used for the telly Very young staff with very little customer service training

Comfortable for couple room and our room is city view

Please prepare iron & iron board so that the customer would not troubles the housekeeper to bring up to customers room. water bottle (big size), extra towel,

Conveniently located hotel staffed by friendly welcoming people, but unfortunately there isn’t anywhere in the lobby to sit, all the chairs appeared to be occupied by non guests. Fortunately we were allocated a very spacious room which helped to enhance our stay. Breakfast was reasonably, enough to eat but unfortunately all the “hot “ food was stone cold; for some inexplicable reason all the containers were left open. Overall I would recommend this hotel due to the helpfulness and friendliness of the staff.

👍

Location stated at the center of the city

The toilet pipe not freindly user especially for muslim guest

okey

okey

Location - near to all the Sibu city centre has to offer

Asked for queen bed non smoking room only to be told non available on check in. You cannot ask for more than 2 extra bath towels (was travelling with my 2 kids) according to hotel housekeeping. No cots provided for my infant eventhough requested via booking.com..No reply nor communication by hotel management. Breakfast was poor. Slow to refill, cold and cutleries have to be picked up by customers themselves. Cafe staff was not sensitive . I was holding a baby and asked for baby chair - helpful enough to point but stopped short of helping to place it on our table. To their credit maybe they were understaffed that morning but awful management who did not expect the situation on a peak holiday weekend. Lastly, no guest parking available so had to park outside hotel lobby which was difficult to get. Will not book for family travel in future.

Spacious and clean room. However, it is very old hotel with poor Internet connection, poor TV network, no sound proof. Stayed at 10th floor but can hear vehicles on the the road. Still using wall-mounted hair dryer

Hello My name is acchutanand singh I am An indian staying from past 10 days for qurantine rooms are good but the real problem is that they will charge you even for extra bottle of water i dont know its a staff scam or something midnight there was no drinking water called housekeeping they said they will charge for it as staying locked in a room from past 10 days we were out of cash...we asked for sarawak pay they said only cash...then i requested that will clear it out before check out they refused...i asked for normal water they said they had only mineral water This is 1st time ever i had listen that normal drinking water not avaible only mineral water of 300ml for 3RM and cash only ...even asked for coffee or tea pouch was extra charged... the quantity of food is enough for 14 year old child not for an adult. very poor mangement. At midnight they dont mind if a person is thristy they just deal in cash. Please my advice find some another qurantine center or if you visit later in sibu even with your famliy or friend consider last choice aNy small hotel in india give 500% better service than this. Plus indian got humanity they dont say no for water.

Located right in the centre of Sibu town, easy walking distance to most of the tourist attraction like Central Market, Night market, Pagoda temple, sibu esplanade, Lin Gardens and most restaurants are closeby. Importantly rooms and clean and equip with necessities. Had a room facing the town so it was nice view. The room is quite spacious and everything works fine, i took a non smoking room. The staff were efficient, got me to my room though I arrived early and was helpful.

It's an old hotel but still in a good condition. WiFi is good and fast. Staff were very helpful and friendly. Except there are no sockets beside the bed. Only one socket below the tv, so you have to charge your phone far from the bed.

It's located right in the heart of the Sibu town - eateries, shops (clothing, printing, pharmacies, etc.) wet market, boat terminal are all within walking distance.

地點絕佳！員工可溝通，按照訂單原本的人數入住被要求加付加床費用和早餐費用，經過多次溝通後沒有多餘支出！省下回國後向Expedia 抗議求償的精力！

Ok

Not enough power outlet and old design

未提供室內鞋及牙刷，而且吹風機風管有點漏氣

I reserved 2 rooms. The rooms I got were on 2 different floors. Both had no air on when we arrived therefore they were very hot. They also smelled musty. The hotel in in the middle of the city and is quite old. Difficult to sleep with birds outside the window nesting. Was to stay 3 days and checked out after 1 night. Would not recommend.

Despite our early booking, the hotel was not expecting us, so we had to provide documentary evidence. Got fed up of requesting toilet tissues, so ending up buying our own.The bedroom was clean, but the bath/ shower cubicle is in dire need of a refurb. The staff are polite but unfriendly; an occasional smile would have been welcomed. This was our 4th time there, and probably our last.

v.bad service for the rate we pay.No more second visit

Very good experience. Good hotel if you wish to pack food at pasar malam. Walking distance to Pasar Tamu Sibu.

Need space or special parking for guess of hotel

Located near to the restaurants and transport to the airport is easily available from the hotel. The night market is just a ten minutes walk. There is a nice Chinese restaurant just across the hotel. The room is clean and spacious.

The staff were quite surly at times and not at all helpful. They ran out of bread at breakfast and made no attempt to rectify the problem. On check out they directed us to the lift that took us to the 2nd floor and then suggested I carry a heavy suitcase up 2 flights of stairs to the carpark. It wasn’t until I reminded them that a staff lift went directly to the 3rd floor parking area and again reluctantly they offered the services of one of the staff to assist us. I was not at all impressed!

Well appointed room with friendly efficient staff

Room is spacious and comfortable. Suggest some extra amenities such as bedroom slipper, toothbrush, iron and ironing board, more sockets in the room. Generally I like the room which is comfortable and clean.

12Fのエグゼクティブスイートに宿泊。 メリットはロケーションが良く夜市、市場、ローカルバス乗り場、ボート乗り場、観光案内所、道教寺院、メソジスト教会、イベント広場に近い事が挙げられます。部屋は老朽化が否めませんが清掃は行き届いており、風呂の水圧と温度も十二分すぎるほど出ますので不満はありません。 デメリットは、どの部屋になっても羨望は期待できない事で、リバービューには正面にビルがあるために見通しが悪く殆ど川は見えません。シティービューは住宅街のため夜は真っ暗。リバービューを予約したのにシティービューにされてしまい、部屋を変えて貰おうとも思いましたが、どちらでもさほど変わらないので、そのままにしました。あえて言えばシティービューのほうが地平線が見えて良いです。 部屋はトイレのひとつが中々綺麗に流れない点、外出すると冷蔵庫とクーラーの電源も落ちてしまう点、アメニティーがシャンプーと石鹸くらいしかなく歯ブラシすら無い点、バスローブがない、グラスがない等々、スイートなのに無い無い尽くしでした。また、バスルームは手すりや手を付く所がなく浴槽からの出入りに滑り易く怖かったです。テレビが2台ありますが、部屋の大きさに対して小さく見づらいです。 最も困ったことはコンセントが全く無い事で、使いにくい場所や実質使えない場所にしかないです。ベッドサイドにもありません。Wi-Fiはチェックイン時にワンタイムパスワードを発行してもらえますが、発行から4時間以内に1度ログインしてアクティベートしないと使えなくなります。しかし回線が遅く電波も不安定で途切れ途切れ、なかなか繋がらない間に無効になってしまいました。かなり不安定です。 朝食ビュッフェは8時前に行ったら殆ど残っていませんでした。小規模ながらも料理の種類は一通り揃っていますが余り洗練された味ではなく、よく言えば家庭的な味。残念なことは温かい料理が冷たかったりぬるい事で、開店直後に行くとアツアツなのかも？夕食も味のレベルに差があるとは思えませんが、ホテルのメニューにしては割安です。 ホテルというよりアットホームな旅館の雰囲気があり、随所にスタッフの手作り感を感じ、省エネの努力もあり、スタッフの心遣いも決して悪いわけではありませんが、コストパフォーマンスは残念ながら悪いと言わざるを得ません。あと３割安いとお得感があるのですが。

Très bon emplacement. Dommage que la clim n'est que deux positions : low et high et ne sont donc pas réglable en temperature.

Hotel is nice & clean. Very Central and minutes from the central market, food & the night market. Across from the hotel is SKR restaurant with good chicken rice. Just have to remember to bring your money & valuables along with you when out as the hotel does not have a safe. I have my luggage broken into on my last morning stay at the hotel after coming back from breakfast. Nothing was stolen as I did not have valuables in my luggage. Luggage was locked but the thief managed to unlocked and tempered with my belongings. I must have come back earlier than the thief thinks as my passports case and mini iPad were put inside a zip compartment of the suitcase as seen in the photos attached. I definitely did not put the items this way before leaving for breakfast. Reported to reception on checking out but not sure if anything will be done.

Arrived about 10am but was only allowed to check in after 3pm . Reasonable hotel close to many restaurant and shops.

The hotel itself located in centre of attraction of Sibu. The price for the room is quite expensive but it worth every penny. Room condition is a bit aging and the room i got reek with cigarettes smell(although it is stated that the room is non-smoking room). The breakfast buffet available and selection of dishes is a lot. Overall satisfied by time i stayed here. Keep it up!!!

we liked Sibu a lot.this was our second visit. The hotel was just fine.The food available in the restaurant was good and very good value. Breakfasts a wide variety of local and international food, very tasty. Good service all round.

Stayed at the hotel for business purpose. Furniture, bed, walls, everything creaked, hardly slept a wink for the whole week. Has basic amenities however needs improvement and upgrading as the bed wasn't comfortable and aircon not cold enough

It was fine but internet was awful. Staff were friendly and weloming. Breakfast was of good selection.

Nice stay. The room was so nice with city view. It is bit old hotel but need refurbishment in future. The breakfast is nice. Love a signature dish wanton soup. Simple but remind me all the time. The staff very good and helpful.

Bersih dan nyaman, cuma hotelnya nampak agak berusia dengan perabutnya.

Stay 1 night at their suites Pros : 1. Nice, comfortable lounge at the living room 2. Nice river view (My suites was at 9th floor) direct from my bed 3. Privacy. You cant hear anything except yourself. Most probaly due to its situated at higher floor Conts : 1. Old suites 2. Small bathroom 3. Faulty aircond (Inside the bedroom) 4. Poor maintaince for door / door lock 5. Old, faded, torn furniture Overall, the staff is very helpful. Has stayed here before at Deluxe Room which has a huge bathroom with bath tub and river view!!

Love this place when it's open late at night. Can ordered heavy meal or light meal. Love the simple porridge and it is a great place to hangout, place to enjoy, food are excellent. Price are reasonable. Depend on order price are as cheap as outside of hotel especially ordered porridge, and can be quite expensive if ordered western foods. Overall it is good.

The hotel is within easy walking distance of the night market and ferry terminal. The rooms are clean and quiet but fairly basic. The breakfast buffet was good too! Every staff member I encountered was friendly and helpful.

Its comfortable, and does the job. Its a bit old, and beginning to look dated, so a refurbishment may be in order at some point in time. I was staying in Sibu overnight for Gawai *(Harvest Festival) There used to be a bar on the third floor, sadly this appears to be discontinued.

Egal wo man in Sibu rumläuft, das Hotel ist immer in Sichtweite, Hafen/Jetty ist fußläufig erreichbar, ein paar nette Restaurants sind in der Nähe, Zimmer sind teilweise renovierungsbedürftig, aber relativ groß. Service beim Frühstück ist unterdurchschnittlich.

daily WiFi login and pwd required - fonts on cash register-like slips are often faded and small and timed out within a couple of hrs if not used. Ended up having to request for new slips constantly.

Good place to sleep, limited choice of breakfast, easy to walk to nearby shops

Hotel rooms are reasonably clean and conveniently located. I asked to add bed to my room, but when I asked for an extra bottle of water, I was told it's an extra RM5.00. Though I booked bed with breakfast, adding an extra bed does not entitle you to breakfast for third person. Housekeeper dropped by my room to give me special instructions using the door latch to leave the door open, reminding me that if I damage the door, I am liable for the door damages.

It's definitely not a luxury hotel but with less than RM200 per night, there's nothing to complain about. We booked 2 deluxe rooms for 2 adults and 2 children (8 & 5), which is sufficient for us to stay comfortably. Car park is on level 3 in the adjacent mall which is a bit inconvenient. You need to drag your luggage down 2 flights of stairs, go into the cineplex in the mall, go across another car park before you reach the hotel lifts. Check-in is a breeze. Receptionist is very friendly. We ordered some food from the menu provided. Food delivery is fast (about 15mins; which is faster than some 5 star hotels) and the price is very reasonable and of good taste (with home cook feel to it). Room is clean. Nothing to complain about except the car park.

I wasn't expecting much from this old hotel but I was pleasantly surprised with the quality of sleep I got from my hotel bed! Gave me the rest I needed before a full day's work the next day. The hotel is clean, well-maintained and has no funny smells. My room on the 12th floor had a great panorama of the Rejang River and Sibu town. There is a small shopping centre downstairs with a Watson's and a 7E, convenient if you forgot to bring your essentials or just want to grab a drink or snack.

It looks rundown from the exterior part. Our room is an old-looking room too, and the aircond wasn't really doing its job. The hotel is not quite an affordable option out of the hotel choices in Sibu, but it is one of those located within the city centre, so it is quite accessible to a number of shops & markets. Breakfast buffet was not bad too; some choices of meals & drinks. In a nutshell, you can probably get a better hotel around town with the rate offered in this hotel. But be ahead with booking of hotel room (and parking space) at Sibu especially during festive/peak seasons.

Shd take initiative checking room b4 guest chk out, instead of calling guest 2 days after on broken cup and lost towel.

My first time staying at this hotel and I thought it should not be too bad. I was absolutely wrong. The location of the hotel was strategic to move about but the parking system is strange. The parking for hotel guest is located on the third floor of the building (the top floor), hence there is no roofing. After parking, I was told by the guard that I have to submit a parking coupon which the front counter will issue upon checking in. Meaning I have to run back to the third floor of the parking area to hand over the parking coupon. The furnitures in the room predates the 80s. The tiny fridge gave out a strong odour. Selection for the breakfast buffet was utterly limited. Another hotel right opposite charges the same price but the room was whole lot better, the breakfast was good. The only good thing was the housekeeping was very polite. They greeted with smile and were efficient. This is really not a place to consider, sincerely.

What I do know is that this great old dame had been around for about 30 plus years. It is really interesting that she is still staying strong and majectic. I only went to the coffee house, by the name of Bamboo house for lunch. The food there is not too bad, the portion is huge and the staffs there are nice.

Overall good. Friendly & helpful staff. Food have many choice. Clean room. In the middle of town.