Harolds Hotel Cebu

accessible to malls.

easy access to malls and gas station

A quick shoutout for a great stay, delicious breakfast, lovely rooms, and really nice staff! Would definitely come back.

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Staff are friendly

Bit molds in the wall shower. We ask to clean our bedroom the next day but never change our towels even we put them on the floor. Wood flooring needs to be done.

Great hotel amazing employees and value for money.

Bathroom needs upgrade.

Closeness to shopping centre. Excellent staff. Breakfast was excellent.

We ordered a meal at the Rooftop Restaurant, we ordered a starter & main meal & it was all served together. The rice for the main was cold & the rest of the food warm, I prefer my food to be served HOT. I advised the reception of this, disappointed we weren’t offered some form of compensation.

Very clean, good food, staff very good. Good location.

Nothing specific.

Die Lage ist sehr gut.

Cold ac

Roach and mold in hallway

Comfortable bed with spacious room

Small bathroom

Good sized rooms

No issues

Service and staff

Amenities are just basic

I enjoyed my stay very much and felt very comfortable. The staff were exceptionally friendly. I would like to emphasize that breakfast was excellent and the staff at breakfast were exceptionally professional and efficient. In my opinion, the team was much more attentive than the team on the rooftop terrace in the evening.

The balcony was unusable due to the many birds that nested up there and made a mess of everything. Dear management, please don't ignore this, do something about it.

Clean

none

Staff are friendly Hospitable and accommodating

I can't say

It was an amazing stay for us. The room was unexpectedly huge than what expected. Everything looks and smells fresh and clean. The breakfast buffet was sumptous, worth the additional expense. The hotel is also near to different tourist spots especially to - TOP, Sirao Garden and Temple of Leah. It's 15 mins grab ride to Fuentes and IT Park, and 30 mins ride from Mactan.

Modern close to everything

Excellent accommodation

Everything was great

位置很好。離ayala 很近。

浴巾沒有再清潔後提供

The experience is quote ok

No wifi. The tub wasn't that clean.

Vriendelijkheid personeel, Glace, Katrina and door men. Clean hotel

The location

The carpet in the room, was wavey and looks dirty! The extra charge on breakfastbuffet for green tea instatt black tea, the first time ever i been charged for green tea on a breakfast buffet! The noisy staff talking in the restaurant that loud that even we are on the other side we could hear it! The room even on the 6 floor was noisy, street noise you could hear every car motor the whole night, NO isolation windows very poor

The staff was outstanding and one out of their way to make sure i felt special

The rooftop atmosphere and entertainment where outstanding

Included breakfast was very good. Big rooms, big bathroom. Staff friendly & talked to use while waiting for meals.

Telephone & similar plastic devices where so old they turned yellow. Phone also did not work. Room service did not deliver towels on 2 occasions. Had to go down to the service desk both times due to the phone not working. The lock on the bathroom broke while one of us was in it. My friend was trapped in the for 40 minutes while the maintenance person tried to fix it.

Reiche Auswahl. Es hat für jeden etwas.

Nothing

Don't go here. The staff steal from my room the last night..they work together. It's not safe here, they are lying. Ofcourse some off the staff will be ok. If you want to keep ur belongings then don't go here.

Nothing.

Location. Rooms are old Have multiple errors on doors Breakfast selection is not good also

Good and clean,friendly staff and of course delicious food

Staff was wonderful hotel was convenient location. In fact I extended my stay an extra 10 days I liked it so much.

WiFi wasn’t the best would lose signal from time to time, but really a minor issue.

아침식사가 좋아요

가격대비 호텔이 너무 노후화되었어요

Très belle chambre bien agencée, grande avec belle vue. Hyper bon accueil à la réception Restaurant sous forme de buffet top Bien situé Super rooftop

The staff was exceptional! From Allen the manager, Katrina our hostess and my favorite Waitress Maica. As well as cook staff and door men!!! Great experience!

Everything!

La camera

Niente

Отлечь очень грязный !!! Ужас полный ! Номер брали с террасой , на полу ламинат весь вздуты вид ужасный , мансарда грязная , где навес там разбитые стекла , навеса нет , на пол нельзя 🚫было ступить мусор грязь под ногами . В душе шторка , которая вся сальная грязная …ужасно … номер не соответствует картинке !!! Реально не стоит в него заселяться … очень очень страшный ….

Отель с виду на ресепшене более менее , номер убитый грязный , старый ламинат , полы вздутые на балконе мансарда , на ней крыша стеклянная , она вся разбитая , был дождь , на веранде нельзя вылы посидеть так как стекл не было в ней сверху ! Дождь затихал в номер , лужи стояли , в общем самое плохое что я видел ! Фото даже не стал делать из-за того чтоб телефон не забивать не кому

Comfortable bed

I payed for a balcony and half the roof was missing so everything was wet from the rain

Personal sehr freundlich und hilfsbereit Top ich hätte 10 Punkte vergeben aber 1 Punkt muss weg. ( Dusche )

Dusche : bei diesem Preis möchte ich nicht in eine Badewanne steigen mit Vorhang und duschen ?

Very functional Hotel, good for a short stay in Cebu city. Nice rooftop bar, decent food and drink options. Good wifi.

A bit outdated, relatively simple, felt more like a conference center than a traveler Hotel,

Fantastic service, not as noisy as some people think. Rooftop bar was nice with live music. Overall very good

Not much

La chambre était très bien Le lit était confortable La douche était chaude La Clim fonctionnait très bien L’ensemble était très propre Cependant beaucoup de bruit dehors (fêtes, musique…) mais avec des boules quies ça passe très bien Le buffet est très bien, très varié, que ce soit le matin ou le soir, plus cher le samedi soir alors que c’est le même que la semaine Je recommande

Le bruit

Buffet breakfast was included in room price plenty options to choose from. Dinner menu was varied and value for money. Room was clean with toiletries included

The buffet breakfast was cold at times but understand various cultures find this acceptable

Das Personal war freundlic

Das gesamte Hotel ist renovierungsbedürftig. Im Restaueant ist kein Coka Cola zur Verfügung gewesen. In der Rooftopbar ist nach einem Mojoto die Minze ausgegangen. Wechselgeld war nicht vorhanden und musste erst vom Personal besorgt werden, obwohl manchmal 7 oder 8 Mitarbeiter ein Schwätzchen hielten. Auch nach Toilettpapier mußte man nachfragen. Insgesamt ein extrem schlechter Service.

The hotel room was clean, the beds were comfortable, and the Wi-Fi worked well. The staff at both the breakfast restaurant and dinner service were friendly and welcoming.

The hotel felt dated, and some of the items in the room were quite old. Compared to other four-star hotels, it did not feel up to the same standard.

lovely and prompt service. Enjoyed the daily breakfast. Also courteous staff from top to bottom.

Nothing to mention.

Food

None

Great location, large rooms, superb rooftop bar, live music and great vibes.

Good location. Clean room, friendly staff, good breakfast.

Little dated/tatty flooring.

Good room, nice staff, good food

Shared balcony, no privacy

Personeel bij receptie was erg vriendelijk en behulpzaam. De locatie was goed omdat je makkelijk naar een grote mall kon lopen.

Ik vond het ontbijt wat minder en de koffie was niet zo goed als thuis, maar dat kun je verwachten aan de andere kant van de wereld.

Goed personeel lekkere bedden en goede locatie

koffie en ontbijt konden beter

Prima personeel, fijne kamers

koffie en ontbijt konden beter

Everything, freindly staff, comfortable clean spacious room and bed, nice roof top bar, good WIFI.... no complaints will return

Nothing

Clean rooms and super friendly staff. Good location near Ayala Mall.

Nice staff!! Roof top bar!

noise from outside

The property was very nice clean and a nice restaurant downstairs and a rooftop bar. Also centrally located next to the Ayala mall. Will certainly return.

I liked everything about the property if you want to be super picky it’s noisy outside, but that’s not the hotel fault

Nice service, the room is big and comfortable

The smell in elevator is very bad

객실이 너무 깨끗하고 편안했었습니다. 객실 전망이 너무 좋았습니다. 룸서비스로 음식, 음료 주문하기에 큰 어려움이 없었습니다. 조식당에 입장할 때 직원이 자리를 안내해주셨고, 어떤 음료를 원하는지 물어봐주시고, 커피를 제공해주셨습니다. 위의 내용들로 너무 만족스러웠습니다.

Roof top was excellent and overall the staff was excellent and friendly.

I felt the hotel was looking a little old, a fresh paint and a little touch here and there in both bedrooms and hallway will bring it back too it's glorious days