Goldberry Suites and Hotel Cebu

Staff were very accomodating and friendly.

The hospitality of the staff and the spacious room.

The drop off is small.

Solamente la posizione

Rumorosa, troppo stretta, il condizionatore che gocciola continuamente sul letto, pavimento rotto con mattonelle che si alzano, il climatizzatore che fa un rumore terribile ma non rinfresca la stanza, l’acqua della doccia non esce calda ma a malapena tiepida, lo sciacquone del wc non funziona, le porte degli ascensori non hanno sensori quindi ti si chiudono addosso facendoti male. La stanza non viene pulita in automatico ma deve essere richiesto, così noi abbiamo richiesto di farla pulire e nonostante ci fosse detto che avrebbero proceduto abbiamo dovuto insistere più di tre volte in giornata differenti quindi durante il nostro soggiorno non abbiamo mai avuto la stanza pulita. Telefoniamo alla reception per avere salviette pulite perché non sono mai state sostituite. Il personale sorride ma ti ignora Ti viene chiesta una cauzione di 1000 pesos Filippini per eventuali danni causati alla camera documentazione da firmare per poi fare il check out e perdere un quarto d’ora perché controllino la stanza e ti restituiscono effettivamente il denaro. Hotel pessimo non torneremo mai più

The room and bed is comfortable and Our room view is quite nice at least I can see the road traffic and rain... The staff is friendly

I'm kind a little disappointed because im not sure if the toilet is clean and water faucet not quite clean also. When we check in no rug and no blower . But, so glad that I email the manager right aways and he or she notice that the room i booked is deluxe. (The blower is waiting for me n the morning) . For Breakfast foods nothing exciting at all and the place quite small but when I saw on the picture of the restaurant is decent size.

Friendly staff

There were drain flies in the room and the toilet. Also, very limited selection for breakfast

Near Ayala Malls, friendly staff, nice spacious room.

The lame breakfast. They don't even have butter!

I have stayed at Goldberry Suites and Hotel Cebu many times over the years, and it has always been my favorite hotel. It was originally recommended to us by friends, and from our very first stay, we were impressed. The staff were consistently warm, professional, and accommodating. The manager at the time also did an excellent job—not only in training the employees but also in taking the time to personally interact with guests, which made every stay feel welcoming. The rooms were always comfortable, and the food was among the best we've had at a hotel. Unfortunately, our most recent experience this month was very disappointing. We held an event at the hotel, and we noticed several maintenance issues that had never been a problem before. The toilets in the function hall frequently would not flush, and there were times when there was no water at all. We also experienced the same issues in our guest room, where both the toilet and shower had water supply problems. We initially stayed for a week and had another reservation for eight nights after a two-day family trip to Moalboal. Before leaving, we informed the hotel that we would be returning in two days and asked if we could leave our vehicle parked at the hotel during that short period. When we returned, we were surprised that the manager questioned both us and the employee who had assisted us about why our vehicle had been allowed to remain parked there, despite our prior communication. What made the situation even more upsetting was learning that the staff member who had always gone above and beyond to assist us was given an explanation letter simply for accommodating our request. As longtime guests, this was disheartening to witness. It gave us the impression that the working environment has become more toxic under the new management. We also noticed that some of the staff were no longer as proactive and attentive as they had been in the past. Because of these experiences, we decided to cancel our remaining eight-night reservation and transfer to another hotel. It is truly disappointing because Goldberry Suites and Hotel Cebu was once our go-to hotel whenever we visited Cebu. Sadly, based on our recent experience, I can no longer recommend it, and we have decided not to return. I sincerely hope management takes guest feedback seriously and works to restore the excellent service and positive atmosphere that made this hotel stand out in the past.

Very comfy bed as other reviews have described and a relatively handy location. Good value for money. Staff are very friendly and really nice.

The room was pretty small and they don’t seem to provide services for the room. I was there 3 days no service. Breakfast is very limited.

Highly recommended! Barato pa.

The parking maybe a little tricky.

Location, friendly staf.

Outdated room, mould on the ceiling of the bathroom.

It’s very niceclean and comfortable! The staff was really accommodating, respectful, polite. We loved our stay there!

Nothing!

Location

None

Staff are friendly

None

Everything. From service to food, everything was great

Nothing

The site

N/A

Room is perfect, no complaints.

Breakfast is pretty rubbish. Bread was stale and pineapple tasted of onion. Better breakfast options needed as this brings down the rating! Location not great - super busy outside so can’t walk anywhere easily. But Grab always easy.

Cleanliness and the staff were helpful.

Nothing really.

Accessible

No parking

Good price

Shower wasn't hot

Her şey harikaydı

Yok

Sentralt

At de blander seg borti og følger med på hva jeg gjør. På wifi lista så stod det housekeeping. Så dermed hadde de fått i oppgave å følge med på meg. Bruker ledige rom bl.a rett over meg og ved siden av på motsatt side av gangen. All data og wifi bruk blir overvåket. Fint å teste dette uansett hvor en er i verden. Og at hotell sleiker myndighetene opp etter ryggen er litt forståelig ellers får de problemer eller at mafiaen slår knyttneven hardt i bordplata. Du hør her......i kjent lennsmannsstil som i norge

Very good

No Floor mat in at the bathroom,when came out from the bathroom very wet

The room and the toilet is a good size. I like the staff very friendly and helpful.

All good ,but if you want a walking distance or close to colon or carbon I think is a bit far, you have to catch taxi/ jeepney.

the staff and breakfast buffet

the drinks and chips has to be gone, bec its overpricey when somebody consumed it

They were accommodating and helped a lot of us. From BCBP Lipa West Chapter Family

The location of the hotel

The bathroom doors and showers of our room not properly working.

The place was gpod

The bathroom wasn't working well

トイレの水圧が弱かった。 コンディショナーがない。

- Excellent customer service (they have been sending me messages in Booking app to confirm my needs; they upgraded me to a Family Room due to unavailability of the original room that I booked; the Technician fixed our toilet flush issue right away. We did not wait that long) - Excellent breakfast buffet - Comfortable and clean rooms - Reasonable price. Value for money - Proximity to malls, restaurants

- Right beside the main road (if you are sensitive to sound of cars and tire screeches, not an ideal place for you). -The toilet flush did not work initially. Good thing the technician managed to solve the issue (apparently, the cleaner forgot to turn on the toilet flush). - The CR's door has a gap. You can see what the person is doing inside the cr.

Very clean,good breakfast buffet,friendly staff

Breakfast buffet

Location

💚💚💚🇵🇭🇵🇭🇵🇭👊👊👊

No parking

Location, friendly and accommodating staffs, reasonable price

Clogged sink, low pressure and slow water flow from bidet and toilet bowl tank.

Had a wonderful stay at the hotel. The service from the staff was excellent—everyone was respectful, attentive, and genuinely welcoming. Housekeeping maintained top-notch cleanliness throughout my visit, which I truly appreciated. The location was very convenient, making it easy to get around. On top of that, the restaurant offered reasonably priced meals without compromising quality. A special mention to the team at the Rabbit Hole Restaurant—Mr. Dave Caayon, Mr. EDC Enriquez, and Mr. Joshua Bemasas—for their outstanding service and warm hospitality. The chefs also did an excellent job, delivering consistently delicious dishes. With the leadership of Mr. Bryan Gerali, the hotel is well organized and consistently delivers excellent service to its guests. Overall, it was a very satisfying experience, and I’d happily stay here again.

The staff are welcoming, kind and respectful.

No toilet rug or towel for the floor. Slippery.

Its very good price and easy to commute with public transportation

Good price & clean

Staff are very good and helpful

The water in the shower was not working properly at night

Super nice staff, wonderful views of the city, very clean, handled my super late checkout! Thank you so much!

Breakfeast could have a little bit more variety but nevertheless was very good

Good location

Bathroom Had a leak. My room was not cleaned.

The location is nice, staff are great and kind and the room is quite nice for the price.

Breakfast could have been better, but again,considering the price it was fine.

セブンイレブン、アヤラモールが徒歩で行けるので、買い物に困らなかった。早朝出発に合わせてサンドイッチとフルーツの朝ゴハンを用意してくれた。ホテルラベルのお水ボトルが無料でありがたい。朝ゴハンのメニューが変わるので、飽きずに美味しく食べれた。エアコン下にクローゼットがあり、持参した洗濯セットで洗濯物を乾かせた。4台シングルベッドでゆったり休めた。シャワーベッドが壊れていたが、数時間後には直してくれて快適に過ごせた。お湯もしっかり出た。ルームクリーニングもお願いした通りにしてくれていた。 親切なスタッフでした。

設備があちこち壊れていた。洗面所で洗濯したが、不備があり苦労した。　

The location was close to Ayala Malls

Complete amenities and friendly crews. I had a great stay with them.

היה נחמד מאוד

שהארוחת בוקר רק עד 10:30

Beat deal. Staffs. Room clean.

Lousy breakfast line up and service.

L’emplacement et la taille des chambres. Le petit déjeuner

La fenêtre qui donne sur un mur. Pas dans toute les chambres je pense.

きれいでした。 朝ご飯美味しかった。 コンビニ近い。

なし。

Nice staff, clean bedsheets

The hotel wasn’t brand new; there was mold in the bathroom.

Clean hotel with exceptional staff. The included breakfast buffet was nice with different choices daily.

This hotel is my default choice for when I'm prepping to go out of town or just came from out of town. The restaurant has expanded its menu since my last stay, so it's worth checking out.

Convenience stores are still a walking distance as well as some places to eat.

The staff are so welcoming, the room is fresh and clean, and the best part is that our room is quiet; we couldn't hear the traffic outside, and their air conditioning is also quiet. It feels so good after being in the noisy outside and coming to the quiet room, where we can relax.

位置相當方便 服務生超級可愛也很貼心幫我們送行李到房間

唯304房的水龍頭會往後噴水，讓洗手台和地面濕滑，第一天沒打掃到，但還是有跟櫃檯要地墊

Location was near to lots of restaurants.

It was a good place to stay. Need a better breakfast

Вежливый персонал, чистый номер, вкусный завтрак!

Nice and clean

The food not to fancy

De badkamer, douche gordijnen zaten onder de schimmel en de deur tussen douche en toilet sloot niet goed af. Toilet trok niet door, dit werd wel direct verholpen.

Love the ambiance — it’s a nice place to relax from the hustle and bustle of the city. Also, if you love seeing a scenic view of the city, well, this place is good for you! The staff are polite, and we totally love the room we’re staying in! By the way, check out their café, The Rabbit Hole, on the ground floor. And shoutout to the Operations Manager, the charming Sir Bryan, for being so accommodating throughout our stay at Goldberry.

真得吃的很普通

交1000P押金找理由扣款