SKY PALACE HOTEL - A mais nova unidade da Rede Sky em Gramado - RS vs Similar Hotels

Rooms received mixed feedback; while some guests found them comfortable, others noted issues, such as being offered the wrong bed type.

Rooms described as comfortable and spacious, though some comments highlight slight issues.

Highly rated — frequent comments about comfortable rooms and beds ('camas excelentes', 'quarto super confortável', 'quarto muito amplo e limpo'), good bathrooms and overall room comfort.

Rooms were described as comfortable and matching the photo expectations.

Several reviews mentioned issues with cleanliness, particularly in relation to the bedroom and common areas.

Some reviews mentioned questionable cleanliness and issues with maintenance.

Consistently praised across reviews — multiple guests explicitly note 'muito limpo', 'limpeza ótima' and 'tudo muito limpo', indicating excellent housekeeping and room cleanliness.

Reviews indicate multiple mentions of impeccable cleanliness.

The location is generally considered good, though some express concerns about access to the hotel.

The hotel is well-located away from the hustle of the city, enhancing tranquillity.

Mostly favorable — several reviews call out 'localização muito boa' or 'boa localização' and convenient parking in some reports; a few guests note it is a bit distant from the town center or parking can be difficult, producing an overall strong rating.

Guests appreciated the hotel's proximity to the city center and convenient walking distance.

Most guests appreciated the friendliness and attentiveness of the staff.

Multiple reviews praised the helpfulness and friendliness of the staff.

Generally very positive — many mentions of 'funcionários muito educados e prestativos' and 'atendimento impecável', but a few service lapses (receptionist ignored checkout, a receptionist needing better training) lower the score slightly.

Customers frequently praised the staff for their attentiveness and helpfulness.

Breakfast received positive comments, although there were some critiques about quality and variety.

Breakfast variety noted as lacking by some, but overall quality was appreciated.

Breakfast frequently praised as 'muito bom' and 'farto', with variety and quality noted; a minority mention repetition of items or desire for more coffee options, but overall very positive.

Breakfast received high praises for variety and quality.

Amenities are sufficient for the hotel's rating, with notable mentions of good breakfast options.

Mention of the need for improved gym facilities; otherwise amenities were generally well-received.

Good but limited in places — breakfast and basic amenities are appreciated, parking is available for many guests, but some note missing small conveniences (no plates/talheres for snacks) and suggestions like a sauna in one review.

Amenities were generally good, but there were mentions of limited options for luggage support.

While generally considered a good value, some guests expressed concerns about additional charges such as parking.

Some perceived value for money but concerns related to the pricing of services.

Perceived as good value — guests repeatedly recommend the hotel, say they will return, and one specifically noted 'Estadia ok para o custo', indicating solid satisfaction with price-to-quality.

Overall positive sentiment regarding the value relative to the price.